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  • Thaeer Alghazawi C (1) .V

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    This curriculum vitae provides information about Thaer Majid Alghazawi. He has worked as a room service order taker at La Cigale Hotel in Doha, Qatar since 2008 and previously worked as a room service captain at the Sands Hotel in Abu Dhabi from 2003 to 2008. His educational background includes completing high secondary school. He lists his duties and responsibilities in his past roles, which involve receiving and fulfilling food and beverage orders from hotel guests. His objective is to declare that all information provided is true to the best of his knowledge.

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    order taker

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    Thaeer Alghazawi C[1].V

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    This curriculum vitae provides information about Thaer Majid Alghazawi. He has worked as a room service order taker at La Cigale Hotel in Doha, Qatar since 2008 and previously worked as a room service captain at the Sands Hotel in Abu Dhabi from 2003 to 2008. His educational background includes completing high secondary school. He lists his duties and responsibilities in his past roles, which involve receiving and fulfilling food and beverage orders from hotel guests. His objective is to declare that all information provided is true to the best of his knowledge.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as DOC, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    11 views2 pages

    Thaeer Alghazawi C (1) .V

    Uploaded by

    thaeeralghazawi
    This curriculum vitae provides information about Thaer Majid Alghazawi. He has worked as a room service order taker at La Cigale Hotel in Doha, Qatar since 2008 and previously worked as a room service captain at the Sands Hotel in Abu Dhabi from 2003 to 2008. His educational background includes completing high secondary school. He lists his duties and responsibilities in his past roles, which involve receiving and fulfilling food and beverage orders from hotel guests. His objective is to declare that all information provided is true to the best of his knowledge.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as DOC, PDF, TXT or read online from Scribd
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    of 2

    CURRICULUM VITAE

    : Qatar Doha P.O. Box 25555


    THAEER MAJID :
    :
    Mobile: 009746157810
    Email:
    ALGHAZAWI thaeeralghazawi@yahoo.com
    thaeeralghazawi@hotmail.com

    Personal Information:
    Nationality : Syrian
    Date of Birth : 30/10/1980
    Place of Birth : Syria
    Sex : Male
    Marital Status : Single
    Visa Status : Residence Visa

    Educational Qualification:
    • High Secondary School
    Work Experience:
    • Room Service Order Taker: La cigale hotel Doha Qatar since 24 May
    2008 till present day. http://www.lacigalehotel.com
    • Room Service Captain: Sands Hotel Abu Dhabi since January 2003
    till first of January 2008. http://www.sands-hotels.net
    Duties & Responsibilities:
    1-Receive order from the guests, coordinates, supervises and
    executes the prompt, efficient and courteous serving of food&
    Beverage as assigned.
    2-Maintain effective employee’s relations.
    3-Responsible for orders taking from guest rooms/offices.
    4-Ensure that menu items, daily specials and seasonal foods are
    available.
    5-Determines that service pantry station in fully stocked and
    kept clean at the commencement of service.
    6-Ensures that trays, trolleys set up in accordance with
    established standards and all equipment cleaned and in good
    condition.
    7-Ensures that service of food & beverage in the established
    service style.
    8-satisfies guest complains and request or if unable to do so,
    ensures that they are promptly reported to the room service
    manager/his delegate.
    9-Exhibits personal department appearance, attitude in a
    manner, which will enhance the guests experience and
    satisfaction.
    10-Ensures that all information about in-work for new arrivals
    are well communicated by updating the guest profile.
    11-Ensures that the guests bills are correctly complied and kept
    As records for account purpose. Answer the telephone before the
    Fourth ring. Identifying the outlet concerned.
    12-Take care of their uniform, personal appearance and hygiene
    13-Handling guest complaints to the best of your ability.
    14-Controlling daily clearance sheet / clearance board (record
    Room number and waiter name on the control sheet).
    15-Calling the guest in the case of no response to the
    waiter/service
    16-Follow up all standing advance order.
    17-Filling all in and out memos and notes.
    18-Ensure that the guest name is properly printed in the guest
    checks.
    19-Keeping clean and properly organize the order taker cabin
    /office.
    20-Checking the system network and follow-up expected arrivals
    and checkout rooms.
    21-Maintain room service log book, amenities log book.
    22-performs related duties and special projects as assigned.
    Certificate
    Al Dear Hotels & Resorts:
    1. Telephone skills certificate on May 15 2006
    2. TUV Middle East:
    • Member of tub nard Group : Basic Food hygiene training certificate on
    December of 26 2005
    3. Abu Dhabi Tourist Club:
    Working as awaited since first of December2002 till first of August 2003
    • Sheraton Damascus;
    VIP Training Certificate only 4 Month on 15/09/2001
    • Meridian Damascus:
    Arabic Kitchen Training Certificate (Cold Salads) only 6 Month on
    15/09/2000
    Objective:
    I hereby declare that all the information mentioned above is
    true with knowledge of my belief.
    Applicant
    THAEER MAJID ALGHAZAWI

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