Professional Documents
Culture Documents
PATTY AN MlCHAIiL
A. D EN TO N
thought tion, seeking to eliminate th e cost of repetitive inefficiency where it can mak e a combined significant tim e an d dollar impact. Kvafuate of process tasks relative to th e tim e an d resources spent doin g it . Wou l d th e client be w illing importance to pa y fo r thi s activity it the y kne w projects wer e doing it ? Is it Is thi s th e first an d onl y tim e th e tea m wil l be doin g it ? value added fro m th e clients or hi s customer's viewpoint, rework, or is it jus t moving things around, correcting mistakes, reviews, internal reporting, justification, setup an d preparation, Label each step as value added, or non-value delays? added Typ e 1 mud a or Typ e 2 muda: Valu e Adde d 10
Retain (hut tcanot e excessive cycle Wast e tha n be eliminated wittimes) h existing technology. Cont ributo ry work , such as moving mate Typ e 1 Mud a ria l around th e jobsite Consider ho w to eliminate Typ e 1 muda , now ! after it has arrived is typical. Typ e 2 Mud a Consider advancing th e technology to remove it . Requires advancing technology to delete.
and then standardized, by th e wor k team, wit h th e sup an d tools to construct them, need to flo w Al l components in just-in-time; right things, right quantity, right time, right place, right quality Th e pla n should contain al l work-task required inputs, manpower an d system modeling resources, make-ready tasks an d examples of deliverables an d methods. Th e deliveries should be ready to pick, set an d release, already built up , including par t kit s an d too l kit s fo r every task; e.g., palletized, color-coded, lai d ou t at th e point-of-assembly Lis t wor k perforin pre-established ordcr-of-assemb)y. mance standards no w an d desirable ones fo r th e future. Se t internal performance goals fo r speed, cost, usability an d flexibility. Wher e feasible, items should be fixtured using self-aligning an d supporting, reusable devices, so cycle tim e is dramatically shortened fo r final assemblers, Create mor e standard (Se e Chapter 9: Mechanics of Cycle Tim e Reduction,) features. Define options to assure robust installation operations-Teams seek to buil d int o their standards an d work-task plans applicable lessons learned, e.g., field verification, principles of huma n factors, an d design fo r field assembly. (Se c Chapter 8 fo r mor e advanced lea n rules an d tools.) Work needs to be rigorously value engineered to meet target price
on the Quality of Work-Task Packages Definitions - Thi s constitutes a paradigm shift awa y fro m th e accuracy o f estimator-experience based production level task duration estimates an d assurance of sufficient contingency. It e l i m i Focus
tea m wil l rel y instead on verifying everything tha t wil l mak e th e tas k mor e productive, an d eliminating wha t migh t slowdown or hal t a tas k during execution. Sub-team leaders si t dow n wit h each design lead, e.g., exchangers, to define wel l th e process he done, rather tha n fo r their work-tasks, as the y ma y be different fro m others, an d nee d to be represented as the y will assuming the y should be performed th e sam e wa y as other disciplines. The y should engage commitments fro m th e leads themselves, an d rely on frequent updates by th e leads themselves to enable m in i m iz i ng th e impact of change whe n it occurs. Culminate thi s wor k int o th e creation of advanced standardized work-task packages.
nates th e nee d fo r additional layers of management to attempt to impose such estimates on th e team. Ti c
Redesigned
Work-Task
Deployment
Planning
11
& Jones. ) Review an d refine relies heavily o n Womack th e work-design wit h process w a l k t h r o u g h s , Identify points of interface wit h other first-case rehearsals or simulations. subsystem or majo r component teams. or contingent actions. Identity ne w Analyze potential problems, preventative upstream requirements an d downstream challenges. Define a pilot period wit h tim e fo r corrections needed .
Determine how any new work-process
section
Explore
transition
impact.
an d improved.
Assign to work-process
ownership th e responsibility
performance, identify problems an d opportunities, champion improvements, coordinate input communications wit h other work-process owners. Simplify th e work-process, or rearrange it to provide parallel or alternative paths; fo r advantage. Consider f ron t- end decision making, single point of contact or
reusable work-process,
removal
and
.
measurement in the standards with project specifics m each work-
Documentation should direct, jargon-free, clear, anrevisions. d brie f an d include an know d instructions fo r should be hand y an d he hav e a process fo r updates an d Include wha toptions th e tea m s fo r problem emergencies* It . prevention
26 9
task package.
control
CHAPTER
7 - ENGINEERING
TO FULLY UTILIZETHE
CONSTRUCTION
WORKFACE
Onc e we line up al l th e essential steps needed to ge t a jo b don e int o a steady, continuous flow, wit h no wasted motions, no interruptions, batches or queues, it changes th e huma n factors. Ho w we wor k together, th e kinds of tools we devise to hel p do th e work , th e organizations we create to facilitate th e flow, th e kinds of careers we pursue, th e nature of business firms an d their relation (see Chapter 11 ; Lea n Cultures Tha t Sustain Accelerated Improvement). It wil l require addressing real needs of employees along th e info rm ation an d material stream so tha t it is in their best interest
12
to other firms
Make the business environment as inherently rewarding as possible. Th e mos t rewarding business environments, (this section relies heavily on research by psychologist Mihaly Csikzentmihalyi, University of Chicago' );
3
"a permanent creative tension, tha t demands concentration a clear objective a nee d fo r concentration so intense tha t no attention is lef t ove r an d distractions a lac k of interruptions clear an d immediate feedback on progress toward th e objective a sense of challenge - th e perception tha t one's skills are adequate, bu t jus t adequate to cope wit h th e tas k at hand" Unde r these conditions, people experience a highly satisfying state of psychological flow. People lose their self-consciousness an d sense of time. The y fin d th e tas k itself becomes th e en d rather tha n a means to something mor e satisfying like mone y or prestige. Examples of activity wit h psychological flo w include: roc k climbing games interactive writing a boo k
Detractions from psychological jlow include:
batch an d queue wor k worker seeing onl y a small par t of th e tas k little or no feedback, or less immediate feedback wor k requiring onl y small portion of concentration or skills to deal wit h other tasks in one's field of responsibility constant interruptions Th e reader should consider bee n further improved their mos t satisfying jobs, matching an d ho w it relates to thi s research. these criteria ? Ho w could th e job s have
Womack & J o n e s ,
to Improvement).
Resistance
to improvement
270
"wor k force wil l have a ver y har d rim e differentia rin g layoffs du e to wea k demand an d those du e to kaizen" (improvemen t sessions). Therefore, jo b guarantees, in return th e goa l is to layoff people early to th e level sustainable under lea n management. The n offer fo r cooperation an d working in a ne w way. Th e reader should consider ho w th e resources of th e employees will no t be lai d of f fro m improvement ?
"Reduce
overtime
Pu t extra people o n kaizen improvement workshops t o g e t a future payback" In-source mor e pre-assembly, or eve n site fabrication "Cu t th e workweek across th e board Gro w th e business"
flow an d continuous improvement i n Problems with Union Rules - Unio n rules ma y mak e i t impossible t o introduce every activity. Thi s is because unions usually have narrow job assignmentsskilling, an d no tea m structures. jo formal b rotation, multi-equipment operaFormally or Informally, Unions Must Accept the Concepts o f multi-craft If engaged in wha t the y clearly see as competitive tion , an d continuous movement of job s an d wor k between groups. advantage, unio n workers will .
16 17
n ignore oncaan massive scale to get jo b done O n a project It is interesting tha t lea n caseofte studies detailtechnical thi s sor t contract of thing- details Unions usually be dealt wit th h e effectively. at Syncrude, in N o r t he r n Alberta, Canada, th e unions ben t ove r backwards to contribute to th e lea n process. The y too k ownership of it as a wa y to prove the y could provide a competitive edge. Although th e United Aut o Workers Unio n keeps trying, the y hav e nott venture bee n able to interest a Japanese majority an of d workers in unionizing hav aney bee of Toyota's new plants in th e Som e join plants between U,S , manufacturers n unionized, To achieve United States, active unio n cooperation consider th e f ollow ing: Train Them Involve th e unio n people an d their stewards an d managers and Then in th e lea n training. The nTake a Lean "Walk of Shame" of shame" through every par t of th e engineertak e th e unio n hea d an d managers on a"walk in g department an d construction areas. Ther e is mud a an d onc e trained, the y wil l be able to see it , Th e
13
everywhere,
of mistakes whic h should never hav e taken place" (see Chapter 9 (Se section on Mistake Proofing) e Chapter 9 section on Micr o Pla n "movement to Workface fin d parts Tasks an d tools whic hCycle should be )immediately at hand " Construction to Reduce Time "wasteful motions through a lack of careful analysis of ho w to do th e job " (see Chapter 9 section on Cycle Tim e Reduction) Chapter machines or other cre w members whic h could be taught to monitor themselves (see
9 section on Loa d Leveling an d Lin e Balancing) waiting materials waiting fo fo r r missing poorly coordinated equipment, or other crews inventories everywhere
Help Union PeopleTha Understand tha t job s an d living cannot be of maintained by bargainingfo rtomutual extract benefit the m witht ol d process is irrelevant tostandards th e current culture superior performance . ou tHelp mutual benefit. Unions to See the Need for Market Differentiating Performance anticipate problems in a tea m context an d Proactively prevent the m whil e constantly rethinking th e organization of wor k an d flo w of information an d material to remove muda , Thi s will hav e th e craft itself doing man y activities o f the Union in Problem Improvement lea Involve n management, improving fa rSolving, mor e rapidly tha n Activities th e rest -of management could do alone. Construction teams ar e already highly skilled in traditional construction operations . jo b rotation, roo t cause analysis, preventative maintenance. Thi s Provide unions training fo r kaizen, involved, multi-skilling, strategies of rapid, profound, an d hcontinuous improvement. wit their u n i o n s,
20
If unions ar e
27 1
CHAPTER
7 - ENGINEERING
WORKFAC E
1
^
P
t '
capable, ideally to handle a ver y wid e variety of tasks. Thi s section relics heavily on th e wor k of W o mac k am i Jones.
Hire and train diversified design team members, wit h specialist where needed, bu t a significant
experience to function wel l ove r a variety of anticipated tasks. Thi s is to facilitate rapid resource shifting. Tea m members should be trained to perform tasks before an d after their ow n traditional trade or engineering specialty. Eventually, mos t wil l nee d to become cross-skilled at man y tasks. Onc e cross-trained, crews nee d to be created tha t are sufficiently flexible tha t the y ca n handle a wid e variety of tasks well. Team s integrated wit h several technologies /trades, are le d by th e crew or tea m member mos t qualified specialists. Mos t marketing, by virtue of th e tas k at hand. requiring fewer, narrowly skilled
Lean teams are smaller due to cross training and love the variety. Lea n teams ar c smaller,
engineering, procurement an d construction professionals hav e broader skills tha n the y realize, or hav e ever bee n allowed to use, e.g., du e to th e cross-training received as engineering undergraduates, Whe n small lea n teams ar e appropriately tasked, the y successfully accomplish allowed to do before, an d the y enjoy it , a muc h broader range of tasks tha n the y hav e ever been
Logistics of Flo w
unused mor e tha n th e tak t time. Cross training creates flexibility to keep crews busy ,
Consider Options for Use of Takt Time - T o simplify
operations,
pla n al l activities
l
i n multiples
day. Tliis is to say tha t th e in f o r m at i on mus t flo w at multiples of A day, i.e., fo r triggers on th e workface map . Th e reader should consider ho w can an available FEL- 3 workface be lai d visible by tas k planning an d mapping an d select an appropriate FEL-3 multiple of tak t tim e fo r example, tw o times or Vz day- Whe n a recent majo r industrial tea m wa s introduced to tak t tim e an d asked ho w frequently th e four-week sequence of workface tas k pla n needed to be updated, a foreman replied/'Well, ho w lon g do yo u wan t my cre w to be standing around waiting?" Every A da y wa s selected.
l
Another Martin
man y additional buildings wer e required to store al l th e parts to assure the y woul d be there whe n needed. Thi s is muc h lik e current project use of shakeout/laydown yards an d tempoan d on th e final assembly site. Material rar y parts warehousing. Further, materials move d fa r greater distances bot h of f movement is inherently non-value added. Whil e teams wil l never eliminate al l of it , significant reduction ca n ofte n save substantial tim e an d cost. Boeing wa s able to eliminate th e nee d fo r mos t of their support facilities wit h their attendant cost. Further, lean flo w on Atlas V reduced factory assembly tim e fro m 36 to 10 months, a 72 % reduction.
2 5
tha t engineers don't wan t to mov e there. Consider where th e mos t as man y skill an d stakeholders there as possible (note: the y might
ROBERT
CENTAUR VFHlCt E
Payload
CENTAUR VEHICLE
N
Receiviny A frtSp&clion Launch Con!A'][ CtmutT A RA Ccrti*f Saliery L;it> AriminfciraLEVt? OHuTCS Cnmir)UEni;iUioji-, Antii(ffl\ Slur us CENTAU R
ADAPTERS
Vf P Viewin g JL3 O t t o s Mission D# nMor Cw\\ a Coiiln>! f ^ o om ITAR Facilit y S^cocriifl CottfurGncfi BOOSTERS SOLID ROCKET Ccnta r
BOOSTER VEHICLE
Figure 7.6
Ada s
Consolidated approximately
CHAPTER 7 - ENGINEERiNGTO
WORKFACE
* Heavy structural parts travel 6,257 miles to final assembly point an d the n 1,917 miles to th e Cap e vi a escorted truc k *
Figure 7. 7 Decatur Lea n Flo w Optimised fo r Cycle Tim e
Heavy structural parts travel 2, 1 miles through th e factory an d the n 1.5 miles to RD/RO
be located at a supplier fo r som e complex subsystems.) Th e balance will engineers an d managers on th e jobsite fo r final material procurement, fo r jobsite erection. Place die m in offices nex t to th e preassembly space, if noise levels ca n be controlled.
. Large or expensive-to-store materials an d equipment nee d final erection workface, confirmed ready fo r th e nex t task* .
Flo w on
adding
preassembly an d kitting per se and Select simple, accurate and robust equipment - Systems an d equipment whic h ar e simpler, accurate, consistent an d Equipment selected fo r use repeatable ar e preferred ove r one s tha t are simply faster. in th e sho p or field needs to be quiet machinery. During construction, people nee d to tal k frequently to coordinate an d Improving construction wor k process machinery ma y be challenging, solve construction problems an d implement improvements, no t jus t focusing on getting th e current tas k done, bu t on ho w to improve it fo r th e nex t go-around
Mistake Proofing -
to th e final preassembly
or
as needed an d
temporarily stored unti l required Employees mus t be taught to monitor their ow n wor k an d us e machines, jigs, fixtures or visual techniques to prevent mistakes (see Chapter 9 section
Crew s nee d t o avoid lengthy setups, especially setups consuming to th e final construction of hourly workface in combination wit h a transportable
2
workface
time, e.g,,
an d mad e ready so tha t the y are almost instant. Establish a process to deal wit h th e ebb an d flo w needs to implement setup improvement schemes on th e site bu t of f th e workface.
manufacturing has led to the elimination rather than the addition of high speed, hard auto-
Th e cost savings is i n reduced setup time, lowe r maintenance automated machines However, an d software.
2
an d coordination companies
o f simpler
systems over t
eventually,
lea n manufacturing
be considered
where improved
user
Poka Yoke
titled Consider Visual Tas k Engineering to Enhance Worker Productivity). Th e concept
A.
DENTON
fo r an error to be is to mak e it impossible passed on to th e Examples include nex t task. ji g or scanner-based dimensional verificatio n an d visual controls suc h as matching signs on bea m alignment fixtures or pip e an d Chapter 9 color codes (see Figure 7. 8 section on Mistake Proofing) .
Maintenance
Whil e a discussion of total productive maintenance (TPM ) techniques is beyond recommended readth e scope of thi s book , in g on di e subject includes publications fro m th e Productivity Press , especially an d Suzuki, To Robinson an d Ginder , 5S principles (see Definitions get started, an d Ke y Concepts) should be applied to al l
28 30 2y
equipment, leading to a clean an d manageable wor k area organization, tidiness, purity, cleanliness an d discipline to maintain it .
Al l debris an d unnecessary items should be removed an d every too l should hav e a clearly marked storage place visible from th e wor k area. (Als o see Chapter 8 section Wor k (5S ) a Foundation fo r Visual Control). Place Organisation
31
Flo w Control
As described in Chapter 4, an in for mat ion an d material stream fo r th e facility delivery process during th e Execution and Material phase, ca n be described fro m a macro vie w as show n in Figure 7.9- TTiis is no t an ideal lea n state, primarily because it contains multiple uni t buffers. (i.e., fro m detailed design through startup), Not e tha t th e process is controlled fro m tw o activities. First, th e FJzL-3 Team But , it is a th e Final buffers as tea m familiarity aninventory d robustness enables doin g th so. Installation, By including buffers between e sets e overall ca tasnk be sequence according to difficulties are worked out , th e rate o f th installation increased by reducth e chain wit to perform each function to achieve th e required delivery Th actual in g critical cycle tim e at th e h resources initially established Ho we suc h a process spee d da y to day, is controlled by th e actual . pace of tasks, onc e th e project is lean project is controlled started, an d ix\itU\ final erection tio n on a project, whic h could reduce an d finally remove goo d starting poin t fo r lea n implementa-
workfaces
no rma lly be man y final workfaces on a project available at an y on e time. Thi s graphic shows wha t ma y be necessary to control an d Th e intent flo w during EP will C is be tha t every available fina l erection/construction workface is full th y eutilized. support one of . Similar setups necessary fo r each of them . (Note: To continuously support displayed workface, control board is show n i n Figure 7 ,10 . Not e tha t there Eac wilhl suc h lin e is thi s hypothetical tea m expected to maintain on e an d onl y three kitting/preassembly an d on e e information line,)should balance their Th e kitting/p re aslines sem bly/modul assembly crews on e preassembly, ki t or module ready to erect/construct (shown waiting in th e grey . Thu s whe n th e current tas k at th e workface is complete, th e nex t on e ca n be waiting as nea r as possible to erect it, an d waiting fro m each line
27 5
has established
inventory efforts
buffer).
Inde x
* * * Pac e Pull azj * Plant * Pus h * Inventory * > i
Q BulTe i
Len d
* Activity Controller
Fabricator y
& Kit
Final
Planned Srate
Lxeeution
Fabrication Programming
1
& s
Suppl
Commissio
Detailed Desi n
& Ki t
Tea m
B reakdow n s
Labor
Tas k
Citrmtt Status
Pulle
ll>ijv
V.-.h j-a - n j nr-i i
Tas k
_
^
:
>-
Curri'ii f Status
i ^ T J u i
,NCHIOU^
Detcrip'li< m d
Tul a 2 K
P u l U P u sh
Aiuton Ujiht
X
i
32
Unvid Dodge, Orgil flussit, Joel Sonbe r Buffer
J t
Kitting
Tas k
Preassernblc
Commission
y
1
Index
Scak'i! linn' u u l M ' IJ I U ' IH '* ' rcijuirctl m i C i i c l i side Component (Voni Final Installation I
i :
Chili iro Sinii/u, l\mi;eij Lon^s, Sobe Fckk r Mi d lead [Sutler no>;enplioi i d
a* ,
Progress Ahea d
B e hi nd
Set s th e Pac
Hum* c urt
^il l/Li ft
On
Lolly Oat-
iik >
y
Ciirri-ti
Install Buffer
Final Erection
/ Constructio e
Lon g lead Item
Figure 7.1 0
3 Kitting & Pr ca ss em b ly
an d 1 Information
Lin e
oa^^o
to r proiUiscJi iblv Miumtrteluver Supplier lursiddin^ component to Pmiwinblv Tnn^portei assemblies p i v as su uM LebersForminj;toi], Final Krcctkm
c o ns tr uc ti o
n at on e w o r k f a e
AN DEMO N
Ac tak t tim e intervals, cre w chief an d th e final erection foreman considers hi s progress an d each preassembiy line whe n changes to hi s commitments are anticipated, calls hi s manager to shift resources to maintain or update th e control board. In addition to th e other assemblies (preassembled of f site) ar e assemblies an d kit s coming of f th e three site lines, added to th e lineup. Som e ma y items ordered during th e 90-day loo k ahead or before, Not e tha t th e lineup be lonare g lea d fo r a ful l da y of preassembiy items waiting in th e queue an d th e system upstream is resourced so tha t ne w ones replace those erected as fas t as tha t occurs . Wha t woul d upstream tea m members do if the y are ahead of schedule? on th e floor an d sec if anyone needs hel p an d go len d in g in tota! cost reduction. The y woul d loo k at th e andon (signal) lights
a hand- Not e th e advantage of cross training an d everyone benefitteams at th e subsystem, stream an d project level hav e By viewing multiple such flo w boards, a workface visible to shift resources as needed to maintain th e flow, Ik e tim e so th e cre w members or management ca n easily see unit s ar e sequenced an d th e tasks scaled in tak e th e .status ando n light is no t onl y on th e control board, bu t also on th e site an d relative needs of eac h line. Th e nea r eac h workface, Since th e item s ar e delivered in order, wha t should be don e nex t is obvious to everyone. So, crews se t th e module, preassembiy o r d o construction wit h th e kit . Th e Flow Control Board is tim e scaled accordin g to estimated tas k durations. However, variance fro m planned durations is rendered visible to th e tea m an d Not e tha t majo r variances hav e bee n eliminated using lea n methods previsystems designed to accommodate it. ously described. Hence, tha t whic h is accommodated b y thejlow control boards is hu e tune d t o assure performance an d facilitate p r i o r i t i z i n g an d balancing resources an d imp rov ement . Thi s is in contrast to th e continual slippage typical of non-lean control systems. at every workface to erect as fas t as the y can it , teams wil l eliminate mos t of th e current 30 % resource consumption in handling) moving materials around on site after the y wai t tim e an d muc h of another 30 % in re-transport tim e (double have bee n delivered, Further cycle tim e reduction at th e workface will become th e focus, because, if teams ca n decrease that, everything else wil l be set up to be ready to go faster, We wil l describe th e necessary supporting systems backwards critical chain, an d the n tak e a loo k at flo w control fo r commissioning an d startup, (upstream) to di e safely go? By figuring it ou t an d implementing Wha t wil l it tak e to support suc h a lineup of kit s an d preassemblies