Best Practices in e-governance

Gujarat
Best practices in e-governance
e-governance refers to the use of Information and
Communication Technology (ICT) by government
departments or offices.
ICT enabled e-governance and Best Practices enable
integration of government process, services with inter-
operable standards with convergence across
departments and reducing duplication of data.
S W A G A T
State Wide Attention on Grievances by Application of Technology
The grievance redressel mechanism in a state gives an idea on the
effectiveness of its governance.
Grievances should be addressed through formal channels, with unresolved
grievances being dealt with at progressively higher levels.
To bring about a revolutionary change in the way grievances were being
addressed in Gujarat, the SWAGAT on line program was used since 24th April
2003 by the Honble Chief Minister.
From February, 2011 GRAM SWAGAT has started for village level grievances.
A T V T
AapnoTalukaVibrant Taluka
Bringing all government activities under one roof.
More transparent and efficient citizen centric system.
Empowering local governing bodies by implementing
application up to taluka level in the state.
Avoid delay in delivery of services to citizens
This online service system has become a strong utility for
taluka sarkarenabling delivery of services to citizens: like
Certificates
Affidavits
Implemented in : 225Talukas
Total Services covered : 150 nos.
Total Applications Received : 12,80,530nos.
P D S
Public Distribution System
Scope of the computerization
New Bar-coded Ration Cards, Allocation of commodities, PDS Coupon, Issuing Permits to FPS shops,
Licensing of FPS shops, GodownManagement and Controller & Legal Metrology modules.
New Bar-coded Ration Card with 2D Bar-code are being issued to the
beneficiaries. The bio-metric data of at least 1 member/cardis captured.
Establishing the identity of a person
thorough Convergence of Ration Card data with EPIC, BPL, GAS, Electricity and Khedutkhatedar databases;
online.
PDS coupon to the beneficiary to avail the commodity covered in PDS
through e-Grams/Cyber Caf/TalukaOffice.
PDS Coupon is generated only after finger-print verification of beneficiary with central repository
Coupon is printed commodity wise having 2D Bar-code.
Total 1,24,783new bar-coded ration card generated.
Total 5,60,570coupons have been generated and
46,606beneficiaries are covered in 180pilot FPS
e D H A R A
Central solution for land records
RoR Delivery system from Anywhere
5,03,68,334RoR issued from eDhara & Egram since May-2010.
A complete mutation process ; integrated to gARVI (eRegistration)
for auto mutation at present; will link all offices which uses/shares
land records data.
1,23,082Auto Mutations initiated till 15/10/2011
12,46,296Mutations Effected since J une-2010
Powerful Monitoring and MIS Supports.
Capturing of Photo and Finger Prints.
Initial preparation for RESURVEY; Moves towards RoT (Record of
Titles) from RoR (Record of Right)
g A R V I
Automation of Administration of Registration, Valuation &
Indexing in Gujarat
The objective is to improve the services of the Sub Registrar office to
the public by providing speedy Registration Process and return the
registered document on the same day.
Registration Process covers
Land ownership verification using bio-metric authentication
Pre-valuation and market value calculation based on ready
reckoner.
All registered document details stored at Centralised Data server .
Photo and Thumb Impression of all parties are captured.
Scanning the ordered document
Auto Mutation Generation on final order.
Status
Implemented in all 225 talukas in Gujarat.
Daily around 3000 documents are registered in all over Gujarat.
All Sub Registrar offices are connected with GSWAN network.
X G N Xtended Green Node
#
Func t i onal i t i es . Bef or e Af t er XGN
1
Monitoring Visits , Yearly 10,721 33,182
2
NOC-CCA Applications 2750
manually
10212
3
Water Cess Return Defaulters 35 % 7 %
4
Revenue increment for the department Rs 27 Crs Rs 118 Crores
For State Pollution Control Boards : Gujarat, A.P, M.P, Goa, H.P Uttarakhand,
Assam
Pull-Up of e-Files by any level from the down-level
Auto-Compulsion in disposals of e-Files within the Citizen
Charters specified time-frames at all stages of processing.
Critical Indicators & Alerts at every stage to stake holders.
Online Applications towards NOC, CCA from J une 2009
23 Transactions between Industries/Hospitals and Department send to
stake holders in form of SMS
Aided in ISO 9001 & 14001. , e-Files Disposals Disposals within 60 days.
No Paper Correspondence No Paper Correspondence betn field & head Office / Industries & GPCB
X L N
Xtended Licensing Node for State Food & Drugs Dept.
Licenses in all categories (Allopathy,Homeo,Restricted,Schedule X for Retail
+Wholesalers are generated from 1st J an 2007 onwards.
Any sample drawn after 1st Oct 2009 have been entered at circle offices &
made available to Drug Lab, Vadodara to enter the Results of the same
Any Inward application , be it for any of the 9 options are duly entered &
monitored thru the software right from allotment to D.I, Inspection report,
Recommendation by Inspector & Final Rejection/Grant the Circle Head(A.C)
28000+, in Gujarat, 74000+in Maharshtra & 4000+in Karnataka
Firms/dealers are in place in XLN. Approx 50,000 Licenses generated thru
NIC-XLN. 15,000 Samples e-send to Drugs laboratories for Testing.
Monitoring of Pendancy + Disposal is done thru the system. The
MANUAL DOCUMENTS / REGISTERS / have been done away with. Any
G2C form is generated by this system.
Movement of Files within the Department has been stopped since 2 Yrs.
Request for Replication of XLN from Chattisgarh, M.P, Kerala,Uttarakhand.
D L I M S
Drug Logistics & Inventory Management System
Fixing up of Rate contracts (Self +CMSO)
Assessment of Requirement at CDHO/Hospitals
Appropriate Procurement/Receivables
- CMSO Supplies/Direct Supplies against Indents
- Local Purchases on CMSO RC &
- Special programs Allotment.
Systematic Distribution further down.
Self +Dispensaries +Branches +PHCs
Stock Monitoring of Drugs
e-Indents worth 64 Croresfor 2011 thru DLIMS for 802 DDOs (CHC,Hospitals)
Rate Contracts & Purchase orders
- RC for all Drugs on NET for CMSO,DDOs & RTI.
- 633 Regular POs(16 Crs) & 96 Spl. Prg POs(8 Crs)
- 102 Risk Purchase Recovery Orders worth 83 lakhs
Supplier Invoices
- 943 Supplier Invoices(2640 batches 21 Crores)
- 81 Received directly by the DDOs (Direct Supplies)
- Deductions (Testing Chrgs,Educess,Servicetax, LSP etc)
O J A S
Online Job Application system
With an objective to expedite the recruitment process at the application level and
bring transparency at each stage of recruitment, OJ AS was developed.
Primary recruitment system, recruiting agencies had cut down timing of recruitment
process drastically.
Provided the freedom to the applicants to file application without manual hurdles
OJ AS becomes great tool for recruitment in terms of G2G and G2C
Users: Gujarat Public Service Commission (GPSC), Gujarat Subordinate Service
Selection Board (GSSSB), Gujarat Panchayat Service Selection Board (GPSSB),
Gujarat State Road Transport Corporation (GSRTC), State Examination Board (SEB)
and so on.
Status: Implemented first in Feb.2010 for GPSC and then with some customization
same has been implemented for others.
Approx. 20 lacs applications have been processed for different vacancies in
government and conducted various exams and tests for candidates.
Approx. 20,000+vacancies have been published on OJ AS of around 90 categories.
Application filing on OJ AS with photo and sign upload facility
Chief Secretary of Government of Gujarat has directed all departments to adopt
OJ AS for transparent, speedy and easy recruitment without any legal battle.
e M a m t a
Mother & Child Tracking System
Name based online records
Child immunization details
Prenatal and postnatal services provided
Child growth chart (Male/Female)
Monthly reporting / work plan formats
SMS to beneficiary and to department
Efficient stock management
Gujarat Judiciary
THE objective of Computerisation of Judiciary is to enhance judicial productivity both
qualitatively and quantitatively as also to make the justice delivery systemaffordable,
accessible, cost effective, transparent and accountable with a telescopic viewto reach at
the litigants' door steps up to village level by bringing the Indian Judiciary under one
umbrella.
Reduced Total Cost of Ownership (TCO):
TCO reduced considerably due to adaptation of FOSS, as costs towards Office
Suite and Antivirus solution were saved. Linux based clients with Open Office as
office application suite was provided to clients.
Daily Cause lists Online: Both judge wise and advocate wise are available
online for the benefit of the litigants and advocates.
Case Status Search:is facilitated online by name of litigant or advocate and case
number. Full case summary along withhistory of hearing and transfer details are
made available online.
Inquiry Counters are operated in every computerisedcourt for dissemination
of simple copy of orders, case status etc. directly to the litigants
THANKS