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Strong competition for commodity-type products, such as toys and CDs, was a major contributor to the collapse of many dot-com companies, which suggests that a company needs to use innovative strategies to survive and prosper in the Internet economy. 2. Front end refers to the activities that support online order fulfillment, inventory management, purchasing from suppliers, payment processing, packaging, and delivery 3. An electronic shopping cart is an order-processing technology that allows customers to accumulate items they wish to buy while they continue to shop 4. A limitation of e-bartering for businesses is that excess capacity items such as office space, storage, factory space; idle facilities; and labor cannot be bartered 5. In marketing, an intermediary is a third party that operates between sellers and buyers. Intermediaries of all kinds offer their services on the Web 6. The major limitations of e-auctions are insufficient security, risk of fraud, and a limited pool of participants 7. Because of intense competition on the Web, new companies cannot establish good corporate images quickly as Amaxon.com had done when it had few online competitors 8. Shopping carts for B2B are fairly simple, but a shopping cart for B2C may be more complex
9. Search engines not only “search and match,” but also have capabilities that can be used to perform routine tasks that require intelligence 10. A portal is an information gateway that attempts to address information overload by enabling people to search and access relevant information from disparate IT systems and the Internet, using advanced search and indexing techniques, such as Google’s desktop 11. Although both marketplaces and marketspaces can sell physical products, the marketspace also can sell digital products, which are goods that can be transformed to digital format and delivered instantly over the Internet 12. Travelers using airline Web sites to book their flights directly without the use of travel agents is resulting in the reintermediation of travel agents 13. The functions and efficiency of an e-market are the same as that of a physical marketplace
14. E-auctions are becoming less important selling and buying channels for companies and individuals 15. WebMD, which is the largest U.S. medical services company, is known mainly for its webmd.com consumer portal, but its core business is being an e-intermediary 16. Because the strength of each of Porter’s five forces varies considerably from industry to industry, it would be a mistake to draw general conclusions about the impact of the Internet on longterm industry profitability
d. and exchanges.17. The process by which companies present invoices and make payments to one another through the Internet is known as: . The emergence of electronic marketplaces has resulted in lower information search costs for buyers and lower transaction and distribution costs for sellers 18. but rather are allowed to fluctuate as market supply and demand change. Reverse auctions are bidding or tendering systems in which the buyer places an item for bid on a request for quote (RFQ) system. b. Intermediaries are human or electronic agents that play an important role in EC by providing value. _______________ characterize the financial supply chains of most companies. and the lowest bib wins 1. The Internet economy’s low barriers to entry are both an opportunity and a threat to businesses 23. 21. with the price reducing sequentially. c. Negotiation and bargaining are two types of auctions where prices are not fixed. Online negotiation can be facilitated by computer technology for the negotiation process and software agents for searches and comparisons 19. Due to the lack of hurdles. inefficiencies efficiencies greater accuracy transparency 2. then potential suppliers bid on the job. An auction is a competitive process and market mechanism that uses a competitive process by which a seller consecutive bids from buyers or a buyer solicits bids from sellers 25. approval settlement procurement authorization 3. 20. Internet malls. the adoption and growth of m-commerce has been widespread. c. Unlike the physical supply chain. The process of determining whether a card is active and whether the customer has sufficient funds for the purchase is called: a. d. 22. b. The major B2B e-marketplaces are electronic storefronts.added services such as making payment arrangements to buyers and sellers 24. a.
d. 6. b. reduced processing expense. improved customer service. enterprise invoice presentment and payment. charge card debit card In financial supply chain management. b. c. A card that draws the payment amount directly from the user’s checking account is called a(n): e-payment card. c. universal availability. d. online accounts payable. c. From the perspective of the billing firm. b. hardware and software independence. 7. the goal is to optimize all of the following EXCEPT: accounts payable accounts receivable financial risks the physical supply chain ________________ are financial institutions that provides a customer with a payment card. d. 5. online accounts receivable. d. c. a. a. the degree of security of the transfer. Credit card associations Issuing banks Payment processing services Acquiring banks 8. c. b. b. Factors that come into play in determining whether a particular method of e-payment achieves critical mass include all of the following EXCEPT: a. all of the following are advantages of e-billing EXCEPT: opportunity for targeted advertising. b. 4. full traceability of the buyers. electronic data interchange. a. credit card. a. c. . d.a.
c. d. greater security than other types of payments. d. biller direct. Characteristics of B2B payments include all of the following EXCEPT: . all of the following are advantages of e-billing EXCEPT:opportunity for targeted advertising a. 10. contract administration. procurement financial reporting. b. lower costs.d. b. d. c. b. Credit card associations Issuing banks Payment processing services Acquiring banks 11. d. = bill consolidator. c. makes record keeping easier. c. b. and financial networks enabling authorization and payments is called the: a. c. From the perspective of the customer. 9. b. customer service provider. Each of the following are ways to pay bills over the Internet EXCEPT: online banking. customers. ________________ provide connectivity among merchants. a. d. payment authorization. a. simplifies and centralizes payment processing. 14. B2B payments are part of a much larger financial supply chain that includes all of the following EXCEPT: a. The transfer of money from the buyer’s to the seller’s account is called: approval settlement procurement authorization 13. 12. interoperability with other enterprise systems and applications.
d. d. Secure error-prone. 15. b. b. b. c. c. For many firms. 16. The vast majority of B2B payments are: still made by paper check. c. c. made using electronic funds transfer (EFT) made with letters of credit. c. tax laws rarely change of government regulations of the complexities they verify shipping addresses 18. d. Many B2C and B3B businesses rely on specialized third-party software and services to calculate the taxes associated with a sale because: a. a. b. a. b. They are much larger than payments by individuals They are significantly more complex than payments by individuals They require less rigor and security than B2C payments.a. presentment and payment processes are all of the following EXCEPT: costly time consuming. They are more likely to involve disputes that require significant rework to resolve. electronic payments. electronic bill presentment and payment network Federal Reserve System Automated Clearinghouse Network Receiving Depository Financial Institution . d. 17. d. The nationwide bath-oriented electronic funds transfer system that provides for interbank clearing of electronic payments for participating financial institutions is called the: a.
b. a _____________ is a written agreement by a bank to pay the seller. b. a. c. b.19. which are special accounts for credit card authorization and payment processing a. a. d. b. A payment card that provides the holder with credit to make purchases up to a limit fixed by the card company and charges relatively high interest rates on unpaid balances is the: a. ________ offer Internet Merchant Accounts. d. issuing banks payment processing services credit card associations acquiring banks 20. letter of credit trade card payment . In global trade. on account of the buyer. c. d. _________ are small online payments typically under US $10 E-cash E-minipayments E-micropayments E-smart payments Barriers inhibiting B2B electronic payment include all of the following EXCEPT strict standard formats for remittance information b. c. a sum of money upon presentation of certain documents a. inability of trading partners to send or receive electronic payments with sufficient remittance information c. debit card charge card e-payment card credit card 21. a lack of integration of payment and accounting systems a shortage of IT staff 23. d. 22.
a. improved cash flow improved data that can lower invoice processing costs elimination of billing disputes better customer service for billing and remittance 25. b. or wire transfer Purchasing cards The current Internet sales tax moratorium in the United States applies to: all B2B sales only . d. c. a. c.c. b. micropayment bank check 24. 28. d. letter of credit CTX Fedwire. All of the following are benefits of letters of credit (LCs) EXCEPT: credit risk is reduced because payment is accessed via the credit worthiness of the issuing bank LCs are cheap and easy to establish Payment is assured if all the terms in the LC are complied with Political risk is reduced if the LC is confirmed by a bank in the seller’s country 26. a. d. c. the major reasons companies turn to EIPP solutions are all of the following EXCEPT: a. c. and so require little process reengineering involve complex internal processing systems contain much more information then traditional paper checks operate outside the traditional banking industry 27. An advantage of e-checks is that they: fit current business practices. b. d. ___________ is second only to ACH in term of frequency of use a. Among the forms of online B2B payments. b. According to a survey by Credit Research Foundation. d.
collecting or aggregating invoices from multiple sellers and payments from multiple buyers a. d. and pharmaceuticals only 29. d. b. all retail sales made over the Internet clothing. seller direct ACH network Consolidator Buyer direct 30. c. d. food. _____________ is an EIPP many-to-many model with a third party acting as an intermediary. b. c. All of the following are advantages of using purchase cards EXCEPT: they are widely accepted in international trade improved control purchasing departments report productivity gains bills are consolidated into a single payment .b. a. all sales made over the Internet if the seller has no physical presence in the state where the buyer lives c.
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