Technical Service Bulletin Transaction No.

: 2014872/4
64 Power window switch is sticking Release date: Dec 2, 2008
Condition
REVlSlON HlSTORY
Revision Date Purpose
4 - Revised Title to include Repair Group
The master power window switch on the driver's side jams or is inoperative.
The passenger window and the rear windows cannot be operated from the driver's side.
The window can be opened/closed with the individual switches.
Technical Background
Too tight tolerances between the power window switch and the switch trim can sporadically
lead to the binding or the failure of the switch.
Production Solution
Audi A6 (4F):

Optimized switch trim.

lmproved soldering process at the supplier.
Constructive change of the set of 4 switches.
Audi A3 (8PA):

Optimized tools for the switch trim.

lmproved soldering process and change of the packaging at the supplier.
Constructive change of the set of 4 switches.
Service
Replace the switch trim and replace the master power window switch (driver's side).
h
t
t
p
:
/
/
w
w
w
.
S
m
a
r
t
P
D
F
C
r
e
a
t
o
r
.
c
o
m
h
t
t
p
:
/
/
w
w
w
.
S
m
a
r
t
P
D
F
C
r
e
a
t
o
r
.
c
o
m
h
t
t
p
:
/
/
w
w
w
.
S
m
a
r
t
P
D
F
C
r
e
a
t
o
r
.
c
o
m
h
t
t
p
:
/
/
w
w
w
.
S
m
a
r
t
P
D
F
C
r
e
a
t
o
r
.
c
o
m
h
t
t
p
:
/
/
w
w
w
.
S
m
a
r
t
P
D
F
C
r
e
a
t
o
r
.
c
o
m
Warranty
SAGA
Claim Type: 110
Service
Number:
6458
Damage Code: 0040
70 59 19 00 Remove and install front door trim 40 TU Labor
Operations:
Audi A3
64 58 19 50 Remove and install master power window switch 20 TU
70 59 19 00 Remove and install front door trim 50 TU Labor
Operations:
Audi A6
64 58 19 50 Remove and install master power window switch 20 TU
Diagnostic
Time:
Diagnostic time reimbursement follows guidelines printed in Section 2.2
of the Audi Warranty Policies and Procedures Manual
Claim
Comment:
As per TSB # 2014872/4
All warranty claims submitted for payment must be in accordance with the Audi Warranty
Policies and Procedures Manual. Claims are subject to review or audit by Audi Warranty.
Required Parts and Tools
The Parts Department only supplies improved parts.
Part Number Part Description Quantity
A6:
4F0 959 851A 5PR Switch for electric windows, driver's side 1
See ETKA for applicable switch trim. 1
h
t
t
p
:
/
/
w
w
w
.
S
m
a
r
t
P
D
F
C
r
e
a
t
o
r
.
c
o
m
h
t
t
p
:
/
/
w
w
w
.
S
m
a
r
t
P
D
F
C
r
e
a
t
o
r
.
c
o
m
h
t
t
p
:
/
/
w
w
w
.
S
m
a
r
t
P
D
F
C
r
e
a
t
o
r
.
c
o
m
h
t
t
p
:
/
/
w
w
w
.
S
m
a
r
t
P
D
F
C
r
e
a
t
o
r
.
c
o
m
h
t
t
p
:
/
/
w
w
w
.
S
m
a
r
t
P
D
F
C
r
e
a
t
o
r
.
c
o
m
A3:
4F0 959 851C 5PR Switch for electric windows, driver's side 1
8P4 959 521 7PE Switch Bezel 1
Additional lnformation
All parts and service references provided in this TSB are subject to change and/or removal.
Always check with your Parts Department and service manuals for the latest information.
2008 Audi of America, Inc. All rights reserved. lnformation contained in this document is
based on the latest information available at the time of printing and is subject to the copyright
and other intellectual property rights of Audi of America, lnc., its affiliated companies and its
licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by
any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these
materials be modified or reposted to other sites, without the prior expressed written
permission of the publisher.

h
t
t
p
:
/
/
w
w
w
.
S
m
a
r
t
P
D
F
C
r
e
a
t
o
r
.
c
o
m
h
t
t
p
:
/
/
w
w
w
.
S
m
a
r
t
P
D
F
C
r
e
a
t
o
r
.
c
o
m
h
t
t
p
:
/
/
w
w
w
.
S
m
a
r
t
P
D
F
C
r
e
a
t
o
r
.
c
o
m
h
t
t
p
:
/
/
w
w
w
.
S
m
a
r
t
P
D
F
C
r
e
a
t
o
r
.
c
o
m
h
t
t
p
:
/
/
w
w
w
.
S
m
a
r
t
P
D
F
C
r
e
a
t
o
r
.
c
o
m