How to Take

This Course
flexstudy.com courses consists of text material accessed over the internet. The course
may be completed entirely on-line or printed and maintained in a binder. Either way the
American Management self study courses are recognized excellence in management
training, providing the professional the ability to develop and maintain skill sets needed
in today's global economy.
In order to complete a flexstudy program you must have access to the Internet and be
using Adobe Acrobat Reader. The site is best viewed in Internet Explorer or Netscape.
All the needed software is available free and can be down loaded from the respective
Internet sites. Each of the sites gives detailed information as to installation and use.
The flexstudy.com courses consist of written course work with chapter review questions
an a post-test.
Recommended Steps in taking course:
1. Insure you have all the appropriate software on your computer.
2. Log on through the member section on the Home page and proceed to "My
flexstudy".
3. Begin the chapter readings as recommended below.
4. At the end of each chapter you will find review questions. Complete these
questions and review your answers.
5. Continue through the course in a methodical way, reading each chapter and
answering the review questions.
6. When you complete the chapter reading and are ready to take the post-test, make
sure you have reviewed your responses to the questions. The post-test questions
are presented at the end of the text. Print the question and have your answers
ready when you go on line.
The Text
The most important component of this course is the text, for it is here that the concepts
and methods are presented. Here you have the ability to print each chapter and read at
your leisure. You are not tied to the computer, but have the ability to maintain the course
work in a binder or in such a way that you are comfortable.
We suggest you read each chapter twice. This will increase the likelihood of your
understanding the material. We also recommend that you work on this course in a
systematic way. Only by reading the text and working through the exercises at a regular
and steady pace will you get the most out of this course and retain what you have learned.
In your first reading, concentrate on getting an overview of the chapters contents. Read
the learning objectives at the beginning of the chapter first. They will act as guidelines to
the major topics of the chapter and enumerate the skills you should master as you study
the text.
As you read the chapter, pay attention to the headings and subheadings. Find the general
theme of each section and see how that theme relates to others. Dont let yourself get
bogged down with details during the first reading; simply concentrate on remembering
and understanding the major themes.
In your second reading, look for the details that underlie the themes. Read the entire
chapter carefully and methodically, underlining key points, working out the details of the
examples, and making notations as you go. Complete the exercises.
In-Text Exercises
Interspersed with the text in each chapter you will find a series of brief exercises. These
take a variety of forms, including fill in the-blanks, matching, quizzes, and short cases.
Answers are provided at the end of each chapter so you can measure your understanding
of the material and track your progress.
These exercises are especially useful because they call on you to think about what you
have learned and how it applies to your own work environment. Practical information
you can use and apply.
The Review Questions
After reading a chapter and before going on to the next, work through the review
questions. Answering the questions and comparing your own answers to those given will
assist you in grasping the major ideas of that chapter. If you perform these self-check
exercises conscientiously, you will develop a framework in which to place material
presented in later chapters. This building of a mental model will help clarify the reading
and, most important, will help you to apply what you have learned to your particular
work situation.
Case Study Exercises
At the end of some of the courses you will find case study exercises. These exercises are
provided to help cement the material that you have learned. You should review the case
and give careful consideration as to how you would approach the problem presented.
Write out your solution and then compare your solution to that given in the solution part
of the exercise.
The Final Exam
The final exam is made up of a series of straightforward questions on what you have
studied in both the text and the review questions. Answer the questions in the same
manner as you completed the review questions. Here you only get one try, so first print
the questions and review your answers carefully. Then log on to "My flexstudy" and
complete the post-test. You will receive an e-mail with your grade and, if applicable, a
certificate awarding CEU and/or CPE credit provided you have answered 70% of the
questions correctly.
Grading Policy
flexstudy.com will continue to grade examinations and tests for one year after the course
was purchased. If you have any questions regarding the tests, the grading, or the course
itself, e-mail us at service@flexstudy.com.