Company Employee Handbook

Issue Date: ____________

Version Number: __________
TO __________ COMPANY EMPLOYEES:
This is our new Empo!ee "an#boo$% Pease re&iew it an# si'n the atta(he# a($nowe#'ment
an# #rop the a($nowe#'ment in __________________________)s in bo*%
You ma! $eep a (op! o+ the "an#boo$ i+ !ou wish, but a (op! wi awa!s be a&aiabe to !ou
throu'h the "- #epartment% I+ !ou #o not wish to $eep a (op!, pease return the "an#boo$ to
"-%
This Empo!ee "an#boo$ .the /"an#boo$01 was #e&eope# to #es(ribe some o+ the e*pe(tations
o+ our empo!ees an# to outine the poi(ies, pro'rams, an# bene+its a&aiabe to ei'ibe
empo!ees% Empo!ees shou# +amiiari2e themse&es with the (ontents o+ the "an#boo$ as soon
as possibe, +or it wi answer man! 3uestions about empo!ment with __________ Compan!%
INT-OD4CTO-Y STATEMENT
This "an#boo$ is #esi'ne# to a(3uaint !ou with __________ Compan! an# pro&i#e !ou with
in+ormation about wor$in' (on#itions, empo!ee bene+its, an# some o+ the poi(ies a++e(tin'
!our empo!ment% This "an#boo$ is not a (ontra(t an# is not inten#e# to (reate an! (ontra(tua
or e'a obi'ations% You shou# rea#, un#erstan#, an# (omp! with a pro&isions o+ the
"an#boo$% It #es(ribes man! o+ !our responsibiities as an empo!ee an# outines the pro'rams
#e&eope# b! __________ Compan! to bene+it empo!ees% One o+ our ob5e(ti&es is to pro&i#e a
wor$ en&ironment that is (on#u(i&e to both persona an# pro+essiona 'rowth%
No "an#boo$ (an anti(ipate e&er! (ir(umstan(e or 3uestion about poi(!% As __________
Compan! (ontinues to 'row, the nee# ma! arise an# __________ Compan! reser&es the ri'ht to
re&ise, suppement, or res(in# an! poi(ies or portion o+ the "an#boo$ +rom time to time as it
#eems appropriate, in its soe an# absoute #is(retion% The on! e*(eption is our empo!ment6at6
wi poi(! permittin' !ou or __________ Compan! to en# our reationship +or an! reason at an!
time% The empo!ment6at6wi poi(! (annot be (han'e# e*(ept in a written a'reement si'ne# b!
both !ou an# the Presi#ent o+ the Compan!% Empo!ees wi, o+ (ourse, be noti+ie# o+ su(h
(han'es to the "an#boo$ as the! o((ur%
Customers are amon' our or'ani2ation)s most &auabe assets% E&er! empo!ee represents
__________ Compan! to our (ustomers an# the pubi(% The wa! we #o our 5obs presents an
ima'e o+ our entire or'ani2ation% Customers 5u#'e a o+ us b! how the! are treate# with ea(h
empo!ee (onta(t% There+ore, one o+ our +irst business priorities is to assist an! (ustomer or
potentia (ustomer% Nothin' is more important than bein' (ourteous, +rien#!, hep+u, an#
prompt in the attention !ou 'i&e to (ustomers%
__________ Compan! wi pro&i#e (ustomer reations an# ser&i(es trainin' to a empo!ees
with e*tensi&e (ustomer (onta(t% Our persona (onta(t with the pubi(, our manners on the
teephone, an# the (ommuni(ations we sen# to (ustomers are a re+e(tion not on! o+ ourse&es,
but aso o+ the pro+essionaism o+ __________ Compan!% Positi&e (ustomer reations not on!
enhan(e the pubi()s per(eption or ima'e o+ __________ Compan!, but aso pa! o++ in 'reater
(ustomer o!at! an# in(rease# saes an# pro+it%
1-01 Nature of Employment
Empo!ment with __________ Compan! is &ountari! entere# into an# is /at6wi,0 whi(h
means that the empo!ee is +ree to resi'n at wi at an! time, with or without noti(e or (ause%
Simiar!, __________ Compan! ma! terminate the empo!ment reationship at an! time, with
or without noti(e or (ause, so on' as there is no &ioation o+ appi(abe +e#era or state aw% No
one has the authorit! to ma$e &erba statements that (han'e the at6wi nature o+ empo!ment,
an# the at6wi reationship (annot be (han'e# or mo#i+ie# +or an! empo!ee e*(ept in a written
a'reement si'ne# b! that empo!ee an# the Presi#ent o+ __________ Compan!%
Poi(ies set +orth in this "an#boo$ are not inten#e# to (reate a (ontra(t, nor are the! to be
(onstrue# to (onstitute (ontra(tua obi'ations o+ an! $in# or a (ontra(t o+ empo!ment between
__________ Compan! an# an! o+ its empo!ees% The pro&isions o+ the "an#boo$ ha&e been
#e&eope# at the #is(retion o+ mana'ement an#, e*(ept +or its poi(! o+ empo!ment6at6wi, ma!
be amen#e# or (an(ee# at an! time, at __________ Compan!)s soe #is(retion%
These pro&isions superse#e a e*istin' poi(ies an# pra(ti(es an# ma! not be amen#e# or a##e#
to without the e*press written appro&a o+ the CEO or person #esi'nate# b! the CEO o+
__________ Compan!%
1-02 Employee Relations
__________ Compan! beie&es that the wor$ (on#itions, wa'es, an# bene+its it o++ers to its
empo!ees are (ompetiti&e with those o++ere# b! other empo!ers in this area an# in this
in#ustr!% I+ empo!ees ha&e (on(erns about wor$ (on#itions or (ompensation, the! are stron'!
en(oura'e# to &oi(e these (on(erns open! an# #ire(t! to their super&isors%
Our e*perien(e has shown that when empo!ees #ea open! an# #ire(t! with super&isors, the
wor$ en&ironment (an be e*(eent, (ommuni(ations (an be (ear, an# attitu#es (an be positi&e%
7e beie&e that __________ Compan! amp! #emonstrates its (ommitment to empo!ees b!
respon#in' e++e(ti&e! to empo!ee (on(erns%
1-03 Equal Employment Opportunity
In or#er to pro&i#e e3ua empo!ment an# a#&an(ement opportunities to a in#i&i#uas,
empo!ment #e(isions at __________ Compan! wi be base# on merit, 3uai+i(ations, an# the
nee#s o+ the (ompan!% __________ Compan! #oes not unaw+u! #is(riminate in empo!ment
opportunities or pra(ti(es on the basis o+ ra(e, (oor, rei'ion, se*, nationa ori'in, a'e, #isabiit!,
an(estr!, me#i(a (on#itions, +ami! (are status, se*ua orientation, or an! other basis prohibite#
b! aw%
__________ Compan! wi ma$e reasonabe a((ommo#ations +or 3uai+ie# in#i&i#uas with
$nown #isabiities uness #oin' so wou# resut in an un#ue har#ship to the e*tent re3uire# b!
aw% This poi(! 'o&erns a aspe(ts o+ empo!ment, in(u#in' see(tion, 5ob assi'nment,
(ompensation, #is(ipine, termination, an# a((ess to bene+its an# trainin'%
An! empo!ees with 3uestions or (on(erns about an! t!pe o+ #is(rimination in the wor$pa(e are
en(oura'e# to brin' these issues to the attention o+ their imme#iate super&isor or the "uman
-esour(es Department% Empo!ees (an raise (on(erns an# ma$e reports without +ear o+ reprisa%
An!one +oun# to be en'a'in' in an! t!pe o+ unaw+u #is(rimination wi be sub5e(t to
#is(ipinar! a(tion, up to an# in(u#in' termination o+ empo!ment%
1-04 usiness Et!i"s and Condu"t
The su((ess+u business operation an# reputation o+ __________ Compan! are buit upon the
prin(ipes o+ +air #eain' an# ethi(a (on#u(t o+ our empo!ees% Our reputation +or inte'rit! an#
e*(een(e re3uires (are+u obser&an(e o+ the spirit an# the etter o+ a appi(abe aws an#
re'uations, as we as a s(rupuous re'ar# +or the hi'hest stan#ar#s o+ (on#u(t an# persona
inte'rit!%
The (ontinue# su((ess o+ __________ Compan! is #epen#ent upon our (ustomers) trust an# we
are #e#i(ate# to preser&in' that trust% Empo!ees owe a #ut! to __________ Compan!, its
(ustomers, an# its shareho#ers to a(t in a wa! that wi merit the (ontinue# trust an# (on+i#en(e
o+ the pubi(%
__________ Compan! wi (omp! with a appi(abe aws an# re'uations an# e*pe(ts its
#ire(tors, o++i(ers, an# empo!ees to (on#u(t business in a((or#an(e with the etter, spirit, an#
intent o+ a ree&ant aws an# to re+rain +rom an! ie'a, #ishonest, or unethi(a (on#u(t%
In 'enera, the use o+ 'oo# 5u#'ment, base# on hi'h ethi(a prin(ipes, wi 'ui#e !ou with
respe(t to ines o+ a((eptabe (on#u(t% I+ a situation arises where it is #i++i(ut to #etermine the
proper (ourse o+ a(tion, the matter shou# be #is(usse# open! with !our imme#iate super&isor
an#, i+ ne(essar!, with the "uman -esour(es Department +or a#&i(e an# (onsutation%
Compian(e with this poi(! o+ business ethi(s an# (on#u(t is the responsibiit! o+ e&er!
__________ Compan! empo!ee% Disre'ar#in' or +aiin' to (omp! with this stan#ar# o+
business ethi(s an# (on#u(t (ou# ea# to #is(ipinar! a(tion, up to an# in(u#in' possibe
termination o+ empo!ment%
1-0# $ersonal Relations!ips in t!e %orkpla"e
The empo!ment o+ reati&es or in#i&i#uas in&o&e# in a #atin' reationship in the same area o+
an or'ani2ation ma! (ause serious (on+i(ts an# probems with +a&oritism an# empo!ee morae%
In a##ition to (aims o+ partiait! in treatment at wor$, persona (on+i(ts +rom outsi#e the wor$
en&ironment (an be (arrie# o&er into #a!6to6#a! wor$in' reationships%
8or purposes o+ this poi(!, reati&es are an! persons who are reate# to ea(h other b! boo# or
marria'e or whose reationship is simiar to that o+ persons who are reate# b! boo# or marria'e%
A #atin' reationship is #e+ine# as a reationship that ma! be reasonab! e*pe(te# to ea# to the
+ormation o+ a (onsensua /romanti(0 or se*ua reationship% This poi(! appies to a empo!ees
without re'ar# to the 'en#er or se*ua orientation o+ the in#i&i#uas in&o&e#%
-eati&es o+ (urrent empo!ees ma! not o((up! a position that wi be wor$in' #ire(t! +or or
super&isin' their reati&e e*(ept as re3uire# b! aw% In#i&i#uas in&o&e# in a #atin' reationship
with a (urrent empo!ee ma! aso not o((up! a position that wi be wor$in' #ire(t! +or or
super&isin' the empo!ee with whom the! are in&o&e# in a #atin' reationship% __________
Compan! aso reser&es the ri'ht to ta$e prompt a(tion i+ an a(tua or potentia (on+i(t o+ interest
arises in&o&in' reati&es or in#i&i#uas in&o&e# in a #atin' reationship who o((up! positions at
an! e&e .hi'her or ower1 in the same ine o+ authorit! that ma! a++e(t the re&iew o+
empo!ment #e(isions%
I+ a reati&e reationship or #atin' reationship is estabishe# a+ter empo!ment between
empo!ees who are in a reportin' situation #es(ribe# abo&e, it is the responsibiit! an# obi'ation
o+ the super&isor in&o&e# in the reationship to #is(ose the e*isten(e o+ the reationship to
mana'ement%
In other (ases where a (on+i(t or the potentia +or (on+i(t arises be(ause o+ the reationship
between empo!ees, e&en i+ there is no ine o+ authorit! or reportin' in&o&e#, the empo!ees
ma! be separate# b! reassi'nment or terminate# +rom empo!ment% Empo!ees in a (ose
persona reationship shou# re+rain +rom pubi( wor$pa(e #ispa!s o+ a++e(tion or e*(essi&e
persona (on&ersation%
1-0& 'mmi(ration )a* Complian"e
__________ Compan! is (ommitte# to empo!in' on! 4nite# States (iti2ens an# aiens who are
authori2e# to wor$ in the 4nite# States an# #oes not unaw+u! #is(riminate on the basis o+
(iti2enship or nationa ori'in%
In (ompian(e with the Immi'ration -e+orm an# Contro A(t o+ 9:;<, ea(h new empo!ee, as a
(on#ition o+ empo!ment, must (ompete the Empo!ment Ei'ibiit! Veri+i(ation 8orm I6: an#
present #o(umentation estabishin' i#entit! an# empo!ment ei'ibiit!% 8ormer empo!ees who
are rehire# must aso (ompete the +orm i+ the! ha&e not (ompete# an I6: with __________
Compan! within the past three !ears or i+ their pre&ious I6: is no on'er retaine# or &ai#%
Empo!ees with 3uestions or see$in' more in+ormation on immi'ration aw issues are
en(oura'e# to (onta(t the "uman -esour(es Department% Empo!ees ma! raise 3uestions or
(ompaints about immi'ration aw (ompian(e without +ear o+ reprisa%
1-0+ Confli"ts of 'nterest
Empo!ees ha&e an obi'ation to (on#u(t business within 'ui#eines that prohibit a(tua or
potentia (on+i(ts o+ interest% This poi(! estabishes on! the +ramewor$ within whi(h
__________ Compan! wishes the business to operate% The purpose o+ these 'ui#eines is to
pro&i#e 'enera #ire(tion so that empo!ees (an see$ +urther (ari+i(ation on issues reate# to the
sub5e(t o+ a((eptabe stan#ar#s o+ operation% Conta(t the "uman -esour(es Department +or more
in+ormation or 3uestions about (on+i(ts o+ interest%
An a(tua or potentia (on+i(t o+ interest o((urs when an empo!ee is in a position to in+uen(e a
#e(ision that ma! resut in a persona 'ain +or that empo!ee or +or a reati&e as a resut o+
__________ Compan!)s business #eain's% 8or the purposes o+ this poi(!, a reati&e is an!
person who is reate# b! boo# or marria'e or whose reationship with the empo!ee is simiar to
that o+ persons who are reate# b! boo# or marria'e%
No /presumption o+ 'uit0 is (reate# b! the mere e*isten(e o+ a reationship with outsi#e +irms%
"owe&er, i+ empo!ees ha&e an! in+uen(e on transa(tions in&o&in' pur(hases, (ontra(ts, or
eases, it is imperati&e that the! #is(ose to an o++i(er o+ __________ Compan! as soon as
possibe the e*isten(e o+ an! a(tua or potentia (on+i(t o+ interest so that sa+e'uar#s (an be
estabishe# to prote(t a parties%
Persona 'ain ma! resut not on! in (ases where an empo!ee or reati&e has a si'ni+i(ant
ownership in a +irm with whi(h __________ Compan! #oes business, but aso when an
empo!ee or reati&e re(ei&es an! $i($ba($, bribe, substantia 'i+t, or spe(ia (onsi#eration as a
resut o+ an! transa(tion or business #eain's in&o&in' __________ Compan!%
1-12 Non-,is"losure
The prote(tion o+ (on+i#entia business in+ormation an# tra#e se(rets is &ita to the interests an#
the su((ess o+ __________ Compan!% Su(h (on+i#entia in+ormation in(u#es, but is not imite#
to, the +oowin' e*ampes:
a(3uisitions
(ompensation #ata
(omputer pro(esses
(omputer pro'rams an# (o#es
(ustomer ists
(ustomer pre+eren(es
+inan(ia in+ormation
in&estments
abor reations strate'ies
mar$etin' strate'ies
new materias resear(h
partnerships
pen#in' pro5e(ts an# proposas
proprietar! pro#u(tion pro(esses
resear(h an# #e&eopment strate'ies
s(ienti+i( #ata
s(ienti+i( +ormuae
s(ienti+i( protot!pes
te(hnoo'i(a #ata
te(hnoo'i(a protot!pes
A empo!ees ma! be re3uire# to si'n a non6#is(osure a'reement as a (on#ition o+
empo!ment% Empo!ees who improper! use or #is(ose tra#e se(rets or (on+i#entia business
in+ormation wi be sub5e(t to #is(ipinar! a(tion, up to an# in(u#in' termination o+ empo!ment
an# e'a a(tion, e&en i+ the! #o not a(tua! bene+it +rom the #is(ose# in+ormation%
1-14 ,isability -""ommodation
__________ Compan! is (ommitte# to (omp!in' +u! with appi(abe #isabiit! aws an#
ensurin' e3ua opportunit! in empo!ment +or 3uai+ie# persons with #isabiities%
"irin' pro(e#ures ha&e been re&iewe# an# pro&i#e persons with #isabiities meanin'+u
empo!ment opportunities% Pre6empo!ment in3uiries are ma#e re'ar#in' on! an appi(ant)s
abiit! to per+orm the #uties o+ the position%
-easonabe a((ommo#ation is a&aiabe to a #isabe# empo!ees, where their #isabiit! a++e(ts
the per+orman(e o+ 5ob +un(tions to the e*tent re3uire# b! aw% A empo!ment #e(isions are
base# on the merits o+ the situation an# the nee#s o+ the (ompan!, not the #isabiit! o+ the
in#i&i#ua%
__________ Compan! is aso (ommitte# to not unaw+u! #is(riminatin' a'ainst an! 3uai+ie#
empo!ees or appi(ants be(ause the! are reate# to or asso(iate# with a person with a #isabiit!%
This poi(! is neither e*hausti&e nor e*(usi&e% __________ Compan! is (ommitte# to ta$in' a
other a(tions ne(essar! to ensure e3ua empo!ment opportunit! +or persons with #isabiities in
a((or#an(e with the ADA an# a other appi(abe +e#era, state, an# o(a aws%
2-01 Employment Cate(ories
It is the intent o+ __________ Compan! to (ari+! the #e+initions o+ empo!ment (assi+i(ations
so that empo!ees un#erstan# their empo!ment status an# bene+it ei'ibiit!% These
(assi+i(ations #o not 'uarantee empo!ment +or an! spe(i+ie# perio# o+ time% A((or#in'!, the
ri'ht to terminate the empo!ment reationship at wi at an! time is retaine# b! both the
empo!ee an# __________ Compan!%
Ea(h empo!ee is #esi'nate# as either NONE=EMPT or E=EMPT +rom +e#era an# state wa'e
an# hour aws% NONE=EMPT empo!ees are entite# to o&ertime pa! un#er the spe(i+i(
pro&isions o+ +e#era an# state aws% E=EMPT empo!ees are e*(u#e# +rom spe(i+i( pro&isions
o+ +e#era an# state wa'e an# hour aws% An empo!ee)s E=EMPT or NONE=EMPT
(assi+i(ation ma! be (han'e# on! upon written noti+i(ation b! __________ Compan!
mana'ement%
In a##ition to the abo&e (ate'ories, ea(h empo!ee wi beon' to one other empo!ment
(ate'or!:
-E>4LA- 84LL6TIME empo!ees are those who are not in a temporar! or intro#u(tor! status
an# who are re'uar! s(he#ue# to wor$ __________ Compan!)s +u6time s(he#ue% >enera!,
the! are ei'ibe +or __________ Compan!)s bene+it pa($a'e, sub5e(t to the terms, (on#itions,
an# imitations o+ ea(h bene+it pro'ram%
INT-OD4CTO-Y empo!ees are those whose per+orman(e is bein' e&auate# to #etermine
whether +urther empo!ment in a spe(i+i( position or with __________ Compan! is appropriate%
Empo!ees who satis+a(tori! (ompete the intro#u(tor! perio# wi be noti+ie# o+ their new
empo!ment (assi+i(ation%
TEMPO-A-Y empo!ees are those who are hire# as interim repa(ements, to temporari!
suppement the wor$ +or(e, or to assist in the (ompetion o+ a spe(i+i( pro5e(t% Empo!ment
assi'nments in this (ate'or! are o+ a imite# #uration% Empo!ment be!on# an! initia! state#
perio# #oes not in an! wa! imp! a (han'e in empo!ment status% Temporar! empo!ees retain
that status uness an# unti noti+ie# o+ a (han'e% 7hie temporar! empo!ees re(ei&e a e'a!
man#ate# bene+its .su(h as wor$ers) (ompensation insuran(e an# So(ia Se(urit!1, the! are
inei'ibe +or a o+ __________ Compan!)s other bene+it pro'rams%
2-02 -""ess to $ersonnel .iles
__________ Compan! maintains a personne +ie on ea(h empo!ee% The personne +ie in(u#es
su(h in+ormation as the empo!ee)s 5ob appi(ation, r?sum?, re(or#s o+ trainin', #o(umentation
o+ per+orman(e appraisas an# saar! in(reases, an# other empo!ment re(or#s%
Personne +ies are the propert! o+ __________ Compan! an# a((ess to the in+ormation the!
(ontain is restri(te#% >enera!, on! super&isors an# mana'ement personne o+ __________
Compan! who ha&e a e'itimate reason to re&iew in+ormation in a +ie are aowe# to #o so%
Empo!ees who wish to re&iew their own +ie shou# (onta(t the "uman -esour(es Department%
7ith reasonabe a#&an(e noti(e, empo!ees ma! re&iew their own personne +ies in __________
Compan!)s o++i(es an# in the presen(e o+ an in#i&i#ua appointe# b! __________ Compan! to
maintain the +ies%
2-04 $ersonal ,ata C!an(es
It is the responsibiit! o+ ea(h empo!ee to prompt! noti+! __________ Compan! o+ an!
(han'es in persona #ata% Persona maiin' a##resses, teephone numbers, number an# names o+
#epen#ents, in#i&i#uas to be (onta(te# in the e&ent o+ an emer'en(!, e#u(ationa
a((ompishments, an# other su(h status reports shou# be a((urate an# (urrent at a times% I+ an!
persona #ata has (han'e#, noti+! the "uman -esour(es Department%
2-0# 'ntrodu"tory $eriod
The intro#u(tor! perio# is inten#e# to 'i&e new empo!ees the opportunit! to #emonstrate their
abiit! to a(hie&e a satis+a(tor! e&e o+ per+orman(e an# to #etermine whether the new position
meets their e*pe(tations% __________ Compan! uses this perio# to e&auate empo!ee
(apabiities, wor$ habits, an# o&era per+orman(e% Either the empo!ee or __________
Compan! ma! en# the empo!ment reationship at wi at an! time #urin' or a+ter the
intro#u(tor! perio#, with or without (ause or a#&an(e noti(e%
A new an# rehire# empo!ees wor$ on an intro#u(tor! basis +or the +irst :@ (aen#ar #a!s a+ter
their #ate o+ hire% An! si'ni+i(ant absen(e wi automati(a! e*ten# an intro#u(tor! perio# b!
the en'th o+ the absen(e% I+ __________ Compan! #etermines that the #esi'nate# intro#u(tor!
perio# #oes not aow su++i(ient time to thorou'h! e&auate the empo!ee)s per+orman(e, the
intro#u(tor! perio# ma! be e*ten#e# +or a spe(i+ie# perio#%
2-0+ Employment -ppli"ations
__________ Compan! reies upon the a((ura(! o+ in+ormation (ontaine# in the empo!ment
appi(ation, as we as the a((ura(! o+ other #ata presente# throu'hout the hirin' pro(ess an#
empo!ment% An! misrepresentations, +asi+i(ations, or materia omissions in an! o+ this
in+ormation or #ata ma! resut in the e*(usion o+ the in#i&i#ua +rom +urther (onsi#eration +or
empo!ment or, i+ the person has been hire#, termination o+ empo!ment%
In pro(essin' empo!ment appi(ations, __________ Compan! ma! obtain a (onsumer (re#it
report or ba($'roun# (he($ +or empo!ment% I+ __________ Compan! ta$es an a#&erse
empo!ment a(tion base# in whoe or in part on an! report (ause# b! the 8air Cre#it -eportin'
A(t, a (op! o+ the report an# a summar! o+ !our ri'hts un#er the 8air Cre#it -eportin' A(t wi
be pro&i#e# as we as an! other #o(uments re3uire# b! aw%
2-0/ $erforman"e E0aluation
Super&isors an# empo!ees are stron'! en(oura'e# to #is(uss 5ob per+orman(e an# 'oas on an
in+orma, #a!6to6#a! basis% A +orma written per+orman(e e&auation wi be (on#u(te# +oowin'
an empo!ee)s intro#u(tor! perio#% A##itiona +orma per+orman(e e&auations are (on#u(te# to
pro&i#e both super&isors an# empo!ees the opportunit! to #is(uss 5ob tas$s, i#enti+! an# (orre(t
wea$nesses, en(oura'e an# re(o'ni2e stren'ths, an# #is(uss positi&e, purpose+u approa(hes +or
meetin' 'oas%
2-10 1ob ,es"riptions
__________ Compan! maintains 5ob #es(riptions to ai# in orientin' new empo!ees to their 5obs,
i#enti+!in' the re3uirements o+ ea(h position, estabishin' hirin' (riteria, settin' stan#ar#s +or
empo!ee per+orman(e e&auations, an# estabishin' a basis +or ma$in' reasonabe
a((ommo#ations +or in#i&i#uas with #isabiities%
The "uman -esour(es Department an# the hirin' mana'er prepare 5ob #es(riptions when new
positions are (reate#% E*istin' 5ob #es(riptions are aso re&iewe# an# re&ise# in or#er to ensure
that the! are up to #ate% Aob #es(riptions ma! aso be rewritten perio#i(a! to re+e(t an!
(han'es in position #uties an# responsibiities% A empo!ees wi be e*pe(te# to hep ensure
that their 5ob #es(riptions are a((urate an# (urrent, re+e(tin' the wor$ bein' #one%
Empo!ees shou# remember that 5ob #es(riptions #o not ne(essari! (o&er e&er! tas$ or #ut!
that mi'ht be assi'ne#, an# that a##itiona responsibiities ma! be assi'ne# as ne(essar!% Conta(t
the "uman -esour(es Department i+ !ou ha&e an! 3uestions or (on(erns about !our 5ob
#es(ription%
3-01 Employee enefits
Ei'ibe empo!ees at __________ Compan! are pro&i#e# a wi#e ran'e o+ bene+its% A number o+
the pro'rams .su(h as So(ia Se(urit!, wor$ers) (ompensation, state #isabiit!, an#
unempo!ment insuran(e1 (o&er a empo!ees in the manner pres(ribe# b! aw%
Bene+its ei'ibiit! is #epen#ent upon a &ariet! o+ +a(tors, in(u#in' empo!ee (assi+i(ation%
Your super&isor (an i#enti+! the pro'rams +or whi(h !ou are ei'ibe% Detais o+ man! o+ these
pro'rams (an be +oun# esewhere in the "an#boo$%
The +oowin' bene+it pro'rams are a&aiabe to ei'ibe empo!ees:
auto miea'e
berea&ement ea&e
#enta insuran(e
hoi#a!s
me#i(a insuran(e
sto($ options
&a(ation bene+its
Some bene+it pro'rams re3uire (ontributions +rom the empo!ee, but most are +u! pai# b!
__________ Compan!% Man! bene+its are #es(ribe# in separate Summar! Pan Des(riptions, or
Pans, whi(h ma! (han'e +rom time to time% The Summar! Pan Des(ription wi ha&e (ontro
o&er an! poi(! in this "an#boo$% You wi re(ei&e a (op! o+ ea(h Summar! Pan Des(ription
appi(abe to !ou% Conta(t the "uman -esour(es Department i+ !ou nee# a Summar! Pan
Des(ription or ha&e an! 3uestions%
3-03 2a"ation enefits
Va(ation time o++ with pa! is a&aiabe to ei'ibe empo!ees to pro&i#e opportunities +or rest,
rea*ation, an# persona pursuits% Empo!ees in the +oowin' empo!ment (assi+i(ation.s1 are
ei'ibe to earn an# use &a(ation time as #es(ribe# in this poi(!:
-e'uar +u6time empo!ees
The amount o+ pai# &a(ation time empo!ees re(ei&e ea(h !ear in(reases with the en'th o+ their
empo!ment, as shown in the +oowin' s(he#ue:
4pon initia ei'ibiit!, the empo!ee is entite# to 9@ &a(ation #a!s ea(h !ear, a((rue#
month! at the rate o+ @%;CC #a!s%
A+ter +our !ears o+ ei'ibe ser&i(e, the empo!ee is entite# to 9D &a(ation #a!s ea(h !ear,
a((rue# month! at the rate o+ 9%ED@ #a!s%
The en'th o+ ei'ibe ser&i(e is (a(uate# on the basis o+ a /bene+it !ear%0 This is the 9E6month
perio# that be'ins when the empo!ee starts to earn &a(ation time% An empo!ee)s bene+it !ear
ma! be e*ten#e# +or an! si'ni+i(ant ea&e o+ absen(e e*(ept miitar! ea&e o+ absen(e% Miitar!
ea&e has no e++e(t on this (a(uation% .See in#i&i#ua ea&e o+ absen(e poi(ies +or more
in+ormation%1
On(e empo!ees enter an ei'ibe empo!ment (assi+i(ation, the! be'in to earn pai# &a(ation
time a((or#in' to the s(he#ue% The! (an re3uest use o+ &a(ation time a+ter it is earne#%
Pai# &a(ation time (an be use# in minimum in(rements o+ one #a!% To ta$e &a(ation, empo!ees
shou# re3uest a#&an(e appro&a +rom their super&isors% -e3uests wi be re&iewe# base# on a
number o+ +a(tors, in(u#in' business nee#s an# sta++in' re3uirements%
Va(ation time o++ is pai# at the empo!ee)s base pa! rate at the time o+ &a(ation% It #oes not
in(u#e o&ertime or an! spe(ia +orms o+ (ompensation su(h as in(enti&es, (ommissions,
bonuses, or shi+t #i++erentias%
As state# abo&e, empo!ees are en(oura'e# to use a&aiabe pai# &a(ation time +or rest,
rea*ation, an# persona pursuits% In the e&ent that a&aiabe &a(ation is not use# b! the en# o+ the
bene+it !ear, empo!ees ma! (arr! unuse# time +orwar# to the ne*t bene+it !ear% I+ the tota
amount o+ unuse# &a(ation time rea(hes a /(ap0 e3ua to two times the annua &a(ation amount,
+urther &a(ation a((rua wi stop% 7hen the empo!ee uses pai# &a(ation time an# brin's the
a&aiabe amount beow the (ap, &a(ation a((rua wi be'in a'ain%
4pon termination o+ empo!ment, empo!ees wi be pai# +or unuse# &a(ation time that has been
earne# throu'h the ast #a! o+ wor$%
3-0# Holidays
__________ Compan! wi 'rant hoi#a! time o++ to a empo!ees on the hoi#a!s iste# beow:
New Year)s Da! .Aanuar! 91
Martin Luther Fin', Ar% Da! .thir# Mon#a! in Aanuar!1
Presi#ents) Da! .thir# Mon#a! in 8ebruar!1
Memoria Da! .ast Mon#a! in Ma!1
In#epen#en(e Da! .Au! G1
Labor Da! .+irst Mon#a! in September1
Than$s'i&in' .+ourth Thurs#a! in No&ember1
Christmas .De(ember ED1
New Year)s E&e .De(ember C91
__________ Compan! wi 'rant pai# hoi#a! time o++ to a ei'ibe empo!ees imme#iate!
upon assi'nment to an ei'ibe empo!ment (assi+i(ation% "oi#a! pa! wi be (a(uate# base#
on the empo!ee)s strai'ht6time pa! rate .as o+ the #ate o+ the hoi#a!1 times the number o+ hours
the empo!ee wou# otherwise ha&e wor$e# on that #a!% Ei'ibe empo!ee (assi+i(ation.s1:
-e'uar +u6time empo!ees
I+ a re(o'ni2e# hoi#a! +as #urin' an ei'ibe empo!ee)s pai# absen(e .e%'%, &a(ation, si($
ea&e1, the empo!ee wi be inei'ibe +or hoi#a! pa!% I+ ei'ibe none*empt empo!ees wor$ on
a re(o'ni2e# hoi#a!, the! wi re(ei&e hoi#a! pa! pus wa'es at their strai'ht6time rate +or the
hours wor$e# on the hoi#a!% In a##ition to the re(o'ni2e# hoi#a!s pre&ious! iste#, ei'ibe
empo!ees wi re(ei&e two +oatin' hoi#a!s in ea(h anni&ersar! !ear% To be ei'ibe, empo!ees
must (ompete three (aen#ar #a!s o+ ser&i(e in an ei'ibe empo!ment (assi+i(ation% These
hoi#a!s must be s(he#ue# with the prior appro&a o+ the empo!ee)s super&isor%
Pai# time o++ +or hoi#a!s wi be (ounte# as hours wor$e# +or the purposes o+ #eterminin'
whether o&ertime pa! is owe#%
3-03 %orkers4 Compensation 'nsuran"e
__________ Compan! pro&i#es a (omprehensi&e wor$ers) (ompensation insuran(e pro'ram at
no (ost to empo!ees, pursuant to aw% This pro'ram (o&ers an! in5ur! or iness sustaine# in the
(ourse o+ empo!ment that re3uires me#i(a, sur'i(a, or hospita treatment% Sub5e(t to appi(abe
e'a re3uirements, wor$ers) (ompensation insuran(e pro&i#es bene+its a+ter a short waitin'
perio# or, i+ the empo!ee is hospitai2e#, imme#iate!%
Empo!ees who sustain wor$6reate# in5uries or inesses shou# in+orm their super&isor
imme#iate!% No matter how minor an on6the65ob in5ur! ma! appear, it is important that it be
reporte# imme#iate!% This wi enabe an ei'ibe empo!ee to 3uai+! +or (o&era'e as 3ui($! as
possibe%
3-0& 5i"k )ea0e enefits
__________ Compan! pro&i#es pai# si($ ea&e bene+its to a ei'ibe empo!ees +or perio#s o+
temporar! absen(e #ue to inesses or in5uries% Ei'ibe empo!ee (assi+i(ation.s1:
-e'uar +u6time empo!ees
Ei'ibe empo!ees wi a((rue si($ ea&e bene+its at the rate o+ 9@ #a!s per !ear .%;C o+ a #a! +or
e&er! +u month o+ ser&i(e1% Si($ ea&e bene+its are (a(uate# on the basis o+ a /bene+it !ear,0
the 9E6month perio# that be'ins when the empo!ee starts to earn si($ ea&e bene+its%
Pai# si($ ea&e (an be use# in minimum in(rements o+ one #a!% An ei'ibe empo!ee ma! use
si($ ea&e bene+its +or an absen(e #ue to his or her own iness or in5ur!, or that o+ a (hi#,
parent, or spouse o+ the empo!ee%
Empo!ees who are unabe to report to wor$ #ue to iness or in5ur! shou# noti+! their #ire(t
super&isor be+ore the s(he#ue# start o+ their wor$#a! i+ possibe% The #ire(t super&isor must
aso be (onta(te# on ea(h a##itiona #a! o+ absen(e% I+ an empo!ee is absent +or three or more
(onse(uti&e #a!s #ue to iness or in5ur!, the (ompan! ma! re3uire a ph!si(ian)s statement
&eri+!in' the iness or in5ur! an# its be'innin' an# e*pe(te# en#in' #ates% Su(h &eri+i(ation ma!
be re3ueste# +or other si($ ea&e absen(es as we an# ma! be re3uire# as a (on#ition to
re(ei&in' si($ ea&e bene+its%
Si($ ea&e bene+its wi be (a(uate# base# on the empo!ee)s base pa! rate at the time o+
absen(e an# wi not in(u#e an! spe(ia +orms o+ (ompensation, su(h as in(enti&es,
(ommissions, bonuses, or shi+t #i++erentias%
Si($ ea&e bene+its are inten#e# soe! to pro&i#e in(ome prote(tion in the e&ent o+ iness or
in5ur!, an# ma! not be use# +or an! other absen(e% 4nuse# si($ ea&e bene+its wi not be pai# to
empo!ees whie the! are empo!e# or upon termination o+ empo!ment%
3-0+ 6ime Off to 2ote
__________ Compan! en(oura'es empo!ees to +u+i their (i&i( responsibiities b!
parti(ipatin' in ee(tions% >enera!, empo!ees are abe to +in# time to &ote either be+ore or a+ter
their re'uar wor$ s(he#ue% I+ empo!ees are unabe to &ote in an ee(tion #urin' their
nonwor$in' hours, __________ Compan! wi 'rant up to two hours o+ pai# time o++ to &ote%
Empo!ees shou# re3uest time o++ to &ote +rom their super&isor at east two wor$in' #a!s prior
to the Ee(tion Da!% A#&an(e noti(e is re3uire# so that the ne(essar! time o++ (an be s(he#ue# at
the be'innin' or en# o+ the wor$ shi+t, whi(he&er (auses ess #isruption to the norma wor$
s(he#ue%
Empo!ees must submit a &oter)s re(eipt on the +irst wor$in' #a! +oowin' the ee(tion to
3uai+! +or pai# time o++%
3-0/ erea0ement )ea0e
Empo!ees who wish to ta$e time o++ #ue to the #eath o+ an imme#iate +ami! member shou#
noti+! their super&isor imme#iate!%
4p to three #a!s o+ pai# berea&ement ea&e wi be pro&i#e# to ei'ibe empo!ees in the
+oowin' (assi+i(ation.s1:
-e'uar +u6time empo!ees
Berea&ement pa! is (a(uate# base# on the base pa! rate at the time o+ absen(e an# wi not
in(u#e an! spe(ia +orms o+ (ompensation, su(h as in(enti&es, (ommissions, bonuses, or shi+t
#i++erentias%
Berea&ement ea&e wi norma! be 'rante# uness there are unusua business nee#s or sta++in'
re3uirements% Empo!ees ma!, with their super&isors) appro&a, use an! a&aiabe pai# ea&e +or
a##itiona time o++ as ne(essar!%
__________ Compan! #e+ines /imme#iate +ami!0 as the empo!ee)s spouse, parent, (hi#, or
sibin'%
3-11 1ury ,uty
__________ Compan! en(oura'es empo!ees to +u+i their (i&i( responsibiities b! ser&in' 5ur!
#ut! when re3uire#% Empo!ees ma! re3uest unpai# 5ur! #ut! ea&e +or the en'th o+ absen(e% I+
#esire#, empo!ees ma! use an! a&aiabe pai# time o++ .+or e*ampe, &a(ation bene+its1%
Empo!ees must show the 5ur! #ut! summons to their super&isor as soon as possibe so that the
super&isor ma! ma$e arran'ements to a((ommo#ate their absen(e% O+ (ourse, empo!ees are
e*pe(te# to report +or wor$ whene&er the (ourt s(he#ue permits%
Either __________ Compan! or the empo!ee ma! re3uest an e*(use +rom 5ur! #ut! i+, in
__________ Compan!)s 5u#'ment, the empo!ee)s absen(e wou# (reate serious operationa
#i++i(uties%
__________ Compan! wi (ontinue to pro&i#e heath insuran(e bene+its +or the +u term o+ the
5ur! #ut! absen(e%
Va(ation, si($ ea&e, an# hoi#a! bene+its wi (ontinue to a((rue #urin' unpai# 5ur! #ut! ea&e%
3-13 enefits Continuation 7COR-8
The +e#era Consoi#ate# Omnibus Bu#'et -e(on(iiation A(t .COB-A1 'i&es empo!ees an#
their 3uai+ie# bene+i(iaries the opportunit! to (ontinue heath insuran(e (o&era'e un#er
__________ Compan!)s heath pan when a /3uai+!in' e&ent0 wou# norma! resut in the oss
o+ ei'ibiit!% Some (ommon 3uai+!in' e&ents are resi'nation, termination o+ empo!ment, or
#eath o+ an empo!eeH a re#u(tion in an empo!ee)s hours or a ea&e o+ absen(eH an empo!ee)s
#i&or(e or e'a separationH an# a #epen#ent (hi# no on'er meetin' ei'ibiit! re3uirements%
4n#er COB-A, the empo!ee or bene+i(iar! pa!s the +u (ost o+ (o&era'e at __________
Compan!)s 'roup rates pus an a#ministration +ee% __________ Compan! pro&i#es ea(h ei'ibe
empo!ee with a written noti(e #es(ribin' ri'hts 'rante# un#er COB-A when the empo!ee
be(omes ei'ibe +or (o&era'e un#er __________ Compan!)s heath insuran(e pan% The noti(e
(ontains important in+ormation about the empo!ee)s ri'hts an# obi'ations% Conta(t the "uman
-esour(es Department +or more in+ormation about COB-A%
3-13 Healt! 'nsuran"e
__________ Compan!)s heath insuran(e pan pro&i#es empo!ees a((ess to me#i(a an# #enta
insuran(e bene+its% Empo!ees in the +oowin' empo!ment (assi+i(ation.s1 are ei'ibe to
parti(ipate in the heath insuran(e pan:
-e'uar +u6time empo!ees
Ei'ibe empo!ees ma! parti(ipate in the heath insuran(e pan sub5e(t to a terms an#
(on#itions o+ the a'reement between __________ Compan! an# the insuran(e (arrier%
A (han'e in empo!ment (assi+i(ation that wou# resut in oss o+ ei'ibiit! to parti(ipate in the
heath insuran(e pan ma! 3uai+! an empo!ee +or bene+its (ontinuation un#er the Consoi#ate#
Omnibus Bu#'et -e(on(iiation A(t .COB-A1% -e+er to the /Bene+its Continuation .COB-A10
poi(! se(tion C69C +or more in+ormation%
Detais o+ the heath insuran(e pan are #es(ribe# in the Summar! Pan Des(ription .SPD1% An
SPD an# in+ormation on (ost o+ (o&era'e wi be pro&i#e# in a#&an(e o+ enroment to ei'ibe
empo!ees% Conta(t the "uman -esour(es Department +or more in+ormation about heath
insuran(e bene+its%
4-03 $aydays
A empo!ees are pai# month! on the +irst #a! o+ the month% Ea(h pa!(he($ wi in(u#e
earnin's +or a wor$ per+orme# throu'h the en# o+ the pre&ious pa!ro perio#%
In the e&ent that a re'uar! s(he#ue# pa!#a! +as on a #a! o++, su(h as a wee$en# or hoi#a!,
empo!ees wi re(ei&e pa! on the ast #a! o+ wor$ be+ore the re'uar! s(he#ue# pa!#a!%
I+ a re'uar pa!#a! +as #urin' an empo!ee)s &a(ation, the empo!ee ma! re(ei&e his or her
earne# wa'es be+ore #epartin' +or &a(ation i+ a written re3uest is submitte# at east one wee$
prior to #epartin' +or &a(ation%
4-0# Employment 6ermination
Termination o+ empo!ment is an ine&itabe part o+ personne a(ti&it! within an! or'ani2ation
an# man! o+ the reasons +or termination are routine% Beow are e*ampes o+ some o+ the most
(ommon (ir(umstan(es un#er whi(h empo!ment is terminate#:
I resi'nationJ&ountar! empo!ment termination initiate# b! an empo!ee%
I #is(har'eJin&ountar! empo!ment termination initiate# b! the or'ani2ation%
I a!o++Jin&ountar! empo!ment termination initiate# b! the or'ani2ation be(ause o+ an
or'ani2ationa (han'e%
I retirementJ&ountar! empo!ment termination initiate# b! the empo!ee meetin' a'e, en'th
o+ ser&i(e, an# an! other (riteria +or retirement +rom the or'ani2ation%
__________ Compan! wi 'enera! s(he#ue e*it inter&iews at the time o+ empo!ment
termination% The e*it inter&iew wi a++or# an opportunit! to #is(uss su(h issues as empo!ee
bene+its, (on&ersion pri&ie'es, repa!ment o+ outstan#in' #ebts to __________ Compan!, or
return o+ __________ Compan!6owne# propert!% Su''estions, (ompaints, an# 3uestions (an
aso be &oi(e#%
Nothin' in this poi(! is inten#e# to (han'e the (ompan!)s at6wi empo!ment poi(!% Sin(e
empo!ment with __________ Compan! is base# on mutua (onsent, both the empo!ee an#
__________ Compan! ha&e the ri'ht to terminate empo!ment at wi, with or without (ause, at
an! time% Empo!ees wi re(ei&e their +ina pa! in a((or#an(e with appi(abe state aw%
Empo!ee bene+its wi be a++e(te# b! empo!ment termination in the +oowin' manner% A
a((rue#, &este# bene+its that are #ue an# pa!abe at termination wi be pai#% Some bene+its ma!
be (ontinue# at the empo!ee)s e*pense i+ the empo!ee so (hooses% The empo!ee wi be
noti+ie# in writin' o+ the bene+its that ma! be (ontinue# an# o+ the terms, (on#itions, an#
imitations o+ su(h (ontinuan(e% See the /Bene+its Continuation .COB-A10 poi(! se(tion C69C%
4-0/ -dministrati0e $ay Corre"tions
__________ Compan! ta$es a reasonabe steps to ensure that empo!ees re(ei&e the (orre(t
amount o+ pa! in ea(h pa!(he($ an# that empo!ees are pai# prompt! on the s(he#ue# pa!#a!%
In the uni$e! e&ent that there is an error in the amount o+ pa!, the empo!ee shou# prompt!
brin' the #is(repan(! to the attention o+ the "uman -esour(es Department so that (orre(tions
(an be ma#e as 3ui($! as possibe%
4-10 $ay ,edu"tions and 5etoffs
The aw re3uires that __________ Compan! ma$e (ertain #e#u(tions +rom e&er! empo!ee)s
(ompensation% Amon' these are appi(abe +e#era, state, an# o(a in(ome ta*es% __________
Compan! aso must #e#u(t So(ia Se(urit! ta*es on ea(h empo!ee)s earnin's up to a spe(i+ie#
imit that is (ae# the So(ia Se(urit! /wa'e base%0 __________ Compan! mat(hes the amount
o+ So(ia Se(urit! ta*es pai# b! ea(h empo!ee%
__________ Compan! o++ers pro'rams an# bene+its be!on# those re3uire# b! aw% Ei'ibe
empo!ees ma! &ountari! authori2e #e#u(tions +rom their pa!(he($s to (o&er the (osts o+
parti(ipation in these pro'rams% Pa! seto++s are pa! #e#u(tions ta$en b! __________ Compan!,
usua! to hep pa! o++ a #ebt or obi'ation to __________ Compan! or others% I+ !ou ha&e
3uestions (on(ernin' wh! #e#u(tions were ma#e +rom !our pa!(he($ or how the! were
(a(uate#, the "uman -esour(es Department (an assist in ha&in' !our 3uestions answere#%
#-01 5afety
To assist in pro&i#in' a sa+e an# heath+u wor$ en&ironment +or empo!ees, (ustomers, an#
&isitors, __________ Compan! has estabishe# a wor$pa(e sa+et! pro'ram% This pro'ram is a
top priorit! +or __________ Compan!% The "uman -esour(es Department has responsibiit! +or
impementin', a#ministerin', monitorin', an# e&auatin' the sa+et! pro'ram% Its su((ess #epen#s
on the aertness an# persona (ommitment o+ a%
__________ Compan! pro&i#es in+ormation to empo!ees about wor$pa(e sa+et! an# heath
issues throu'h re'uar interna (ommuni(ation (hannes su(h as super&isor6empo!ee meetin's,
buetin boar# postin's, e6mai, memos, or other written (ommuni(ations%
Some o+ the best sa+et! impro&ement i#eas (ome +rom empo!ees% Those with i#eas, (on(erns,
or su''estions +or impro&e# sa+et! in the wor$pa(e are en(oura'e# to raise them with their
super&isor, or with another super&isor or mana'er, or brin' them to the attention o+ the "uman
-esour(es Department% -eports an# (on(erns about wor$pa(e sa+et! issues ma! be ma#e
anon!mous! i+ the empo!ee wishes% A reports (an be ma#e without +ear o+ reprisa%
Ea(h empo!ee is e*pe(te# to obe! sa+et! rues an# to e*er(ise (aution in a wor$ a(ti&ities%
Empo!ees must imme#iate! report an! unsa+e (on#ition to the appropriate super&isor%
Empo!ees who &ioate sa+et! stan#ar#s, who (ause ha2ar#ous or #an'erous situations, or who
+ai to report or, where appropriate, reme#! su(h situations ma! be sub5e(t to #is(ipinar! a(tion,
up to an# in(u#in' termination o+ empo!ment%
In the (ase o+ a((i#ents that resut in in5ur!, re'ar#ess o+ how insi'ni+i(ant the in5ur! ma!
appear, empo!ees shou# imme#iate! noti+! the "uman -esour(es Department or the
appropriate super&isor% Su(h reports are ne(essar! to (omp! with aws an# initiate insuran(e an#
wor$ers) (ompensation bene+its pro(e#ures%
#-02 %ork 5"!edules
7or$ s(he#ues +or empo!ees &ar! throu'hout our or'ani2ation% ::@@ a%m%6<:@@ p%m% is a
stan#ar# wor$#a!% Super&isors wi a#&ise empo!ees o+ their in#i&i#ua wor$ s(he#ues%
Sta++in' nee#s an# operationa #eman#s ma! ne(essitate &ariations in startin' an# en#in' times,
as we as &ariations in the tota hours that ma! be s(he#ue# ea(h #a! an# wee$%
#-04 9se of $!one and :ail 5ystems
Persona use o+ the teephone +or on'6#istan(e an# to (as is not permitte#% Empo!ees shou#
pra(ti(e #is(retion when ma$in' o(a persona (as an# ma! be re3uire# to reimburse
__________ Compan! +or an! (har'es resutin' +rom their persona use o+ the teephone% To
ensure e++e(ti&e teephone (ommuni(ations, empo!ees shou# awa!s use the appro&e# 'reetin'
./>oo# Mornin', __________ Compan!0 or />oo# A+ternoon, __________ Compan!,0 as
appi(abe1 an# spea$ in a (ourteous an# pro+essiona manner% Pease (on+irm in+ormation
re(ei&e# +rom the (aer an# han' up on! a+ter the (aer has #one so%
The mai s!stem is reser&e# +or business purposes on!% Empo!ees shou# re+rain +rom sen#in'
or re(ei&in' persona mai at the wor$pa(e% The e6mai s!stem is the propert! o+ __________
Compan!% O((asiona use o+ the e6mai s!stem +or persona messa'es is permitte#, within
reasonabe imits% __________ Compan! wi not 'uarantee the pri&a(! o+ the e6mai s!stem
e*(ept to the e*tent re3uire# b! aw%
#-0# 5mokin(
Smo$in' is prohibite# throu'hout the wor$pa(e, as re3uire# b! aw% This poi(! appies e3ua!
to a empo!ees, (ustomers, an# &isitors%
#-03 Rest and :eal $eriods
A empo!ees are pro&i#e# with one one6hour mea perio# ea(h wor$#a!% Super&isors wi
s(he#ue mea perio#s to a((ommo#ate operatin' re3uirements% Empo!ees wi be reie&e# o+ a
a(ti&e responsibiities an# restri(tions #urin' mea perio#s an# wi not be (ompensate# +or that
time% Brie+ rest perio#s wi be aowe#, as re3uire# b! Cai+ornia aw%
#-10 Emer(en"y Closin(s
At times, emer'en(ies su(h as se&ere weather, +ires, power +aiures, or earth3ua$es (an #isrupt
(ompan! operations% In e*treme (ases, these (ir(umstan(es ma! re3uire the (osin' o+ a wor$
+a(iit!%
In (ases where an emer'en(! (osin' is not authori2e#, empo!ees who +ai to report +or wor$
wi not be pai# +or the time o++% Empo!ees ma! re3uest a&aiabe pai# ea&e time su(h as
unuse# &a(ation bene+its%
#-12 usiness 6ra0el E;penses
__________ Compan! wi reimburse empo!ees +or reasonabe business tra&e e*penses
in(urre# whie on assi'nments awa! +rom the norma wor$ o(ation% A business tra&e must be
appro&e# in a#&an(e b! the Presi#ent% Empo!ees whose tra&e pans ha&e been appro&e# shou#
ma$e a tra&e arran'ements throu'h __________ Compan!)s #esi'nate# tra&e a'en(!%
7hen appro&e#, the a(tua (osts o+ tra&e, meas, o#'in', an# other e*penses #ire(t! reate# to
a((ompishin' business tra&e ob5e(ti&es wi be reimburse# b! __________ Compan!%
Empo!ees are e*pe(te# to imit e*penses to reasonabe amounts%
E*penses that 'enera! wi be reimburse# in(u#e the +oowin':
air+are or train +are +or tra&e in (oa(h or e(onom! (ass or the owest a&aiabe +are
(ar renta +ees, on! +or (ompa(t or mi#6si2e# (ars
+ares +or shutte or airport bus ser&i(e, where a&aiabeH (osts o+ pubi( transportation +or
other 'roun# tra&e
ta*i +ares, on! when there is no ess e*pensi&e aternati&e
miea'e (osts +or use o+ persona (ars, on! when ess e*pensi&e transportation is not
a&aiabe
(ost o+ stan#ar# a((ommo#ations in ow6 to mi#6pri(e# hotes, motes, or simiar o#'in's
(ost o+ meas, no more than KC@%@@ a #a!
tips not e*(ee#in' 9DL o+ the tota (ost o+ a mea or 9@L o+ a ta*i +are
(har'es +or teephone (as, +a*, an# simiar ser&i(es re3uire# +or business purposes
Empo!ees who are in&o&e# in an a((i#ent whie tra&ein' on business must prompt! report the
in(i#ent to their imme#iate super&isor% Vehi(es owne#, ease#, or rente# b! __________
Compan! ma! not be use# +or persona use without prior appro&a% 7hen tra&e is (ompete#,
empo!ees shou# submit (ompete# tra&e e*pense reports within C@ #a!s% -eports shou# be
a((ompanie# b! re(eipts +or a in#i&i#ua e*penses% Empo!ees shou# (onta(t their super&isor
+or 'ui#an(e an# assistan(e on pro(e#ures reate# to tra&e arran'ements, e*pense reports,
reimbursement +or spe(i+i( e*penses, or an! other business tra&e issues% Abuse o+ this business
tra&e e*penses poi(!, in(u#in' +asi+!in' e*pense reports to re+e(t (osts not in(urre# b! the
empo!ee, (an be 'roun#s +or #is(ipinar! a(tion, up to an# in(u#in' termination o+
empo!ment%
#-14 2isitors in t!e %orkpla"e
To pro&i#e +or the sa+et! an# se(urit! o+ empo!ees an# the +a(iities at __________ Compan!,
on! authori2e# &isitors are aowe# in the wor$pa(e% -estri(tin' unauthori2e# &isitors heps
maintain sa+et! stan#ar#s, prote(ts a'ainst the+t, ensures se(urit! o+ e3uipment, prote(ts
(on+i#entia in+ormation, sa+e'uar#s empo!ee we+are, an# a&oi#s potentia #istra(tions an#
#isturban(es% A &isitors shou# enter __________ Compan! at the main entran(e% Authori2e#
&isitors wi re(ei&e #ire(tions or be es(orte# to their #estination% Empo!ees are responsibe +or
the (on#u(t an# sa+et! o+ their &isitors% I+ an unauthori2e# in#i&i#ua is obser&e# on __________
Compan!)s premises, empo!ees shou# imme#iate! noti+! their super&isor or, i+ ne(essar!,
#ire(t the in#i&i#ua to the main entran(e%
#-13 Computer and E-mail 9sa(e
Computers, (omputer +ies, the e6mai s!stem, an# so+tware +urnishe# to empo!ees are
__________ Compan! propert! inten#e# +or business use% Empo!ees shou# not use a
passwor#, a((ess a +ie, or retrie&e an! store# (ommuni(ation without authori2ation%
__________ Compan! stri&es to maintain a wor$pa(e +ree o+ harassment an# is sensiti&e to the
#i&ersit! o+ its empo!ees% There+ore, __________ Compan! prohibits the use o+ (omputers an#
the e6mai s!stem in wa!s that are #isrupti&e, o++ensi&e to others, or harm+u to morae%
8or e*ampe, the #ispa! or transmission o+ se*ua! e*pi(it ima'es, messa'es, an# (artoons is
not aowe#% Other su(h misuse in(u#es, but is not imite# to, ethni( surs, ra(ia (omments, o++6
(oor 5o$es, or an!thin' that ma! be (onstrue# as harassment or showin' #isrespe(t +or others%
Empo!ees shou# noti+! their imme#iate super&isor, the "uman -esour(s Department, or an!
member o+ mana'ement upon earnin' o+ &ioations o+ this poi(!% Empo!ees who &ioate this
poi(! wi be sub5e(t to #is(ipinar! a(tion, up to an# in(u#in' termination o+ empo!ment%
#-1& 'nternet 9sa(e
Internet a((ess to 'oba ee(troni( in+ormation resour(es on the 7or# 7i#e 7eb is pro&i#e# b!
__________ Compan! to assist empo!ees in obtainin' wor$6reate# #ata an# te(hnoo'!% The
+oowin' 'ui#eines ha&e been estabishe# to hep ensure responsibe an# pro#u(ti&e Internet
usa'e% 7hie Internet usa'e is inten#e# +or 5ob6reate# a(ti&ities, in(i#enta an# o((asiona brie+
persona use o+ e6mai an# the Internet is permitte# within reasonabe imits%
A Internet #ata that is (ompose#, transmitte#, or re(ei&e# &ia our (omputer (ommuni(ations
s!stems is (onsi#ere# to be part o+ the o++i(ia re(or#s o+ __________ Compan! an#, as su(h, is
sub5e(t to #is(osure to aw en+or(ement or other thir# parties% Empo!ees shou# e*pe(t on! the
e&e o+ pri&a(! that is warrante# b! e*istin' aw an# no more% Conse3uent!, empo!ees shou#
awa!s ensure that the business in+ormation (ontaine# in Internet e6mai messa'es an# other
transmissions is a((urate, appropriate, ethi(a, an# aw+u% An! 3uestions re'ar#in' the e'a
e++e(t o+ a messa'e or transmission shou# be brou'ht to our >enera Counse%
Data that is (ompose#, transmitte#, a((esse#, or re(ei&e# &ia the Internet must not (ontain
(ontent that (ou# be (onsi#ere# #is(riminator!, o++ensi&e, obs(ene, threatenin', harassin',
intimi#atin', or #isrupti&e to an! empo!ee or other person% E*ampes o+ una((eptabe (ontent
ma! in(u#e, but are not imite# to, se*ua (omments or ima'es, ra(ia surs, 'en#er6spe(i+i(
(omments, or an! other (omments or ima'es that (ou# reasonab! o++en# someone on the basis
o+ ra(e, a'e, se*, rei'ious or poiti(a beie+s, nationa ori'in, #isabiit!, se*ua orientation, or
an! other (hara(teristi( prote(te# b! aw%
The unauthori2e# use, instaation, (op!in', or #istribution o+ (op!ri'hte#, tra#emar$e#, or
patente# materia on the Internet is e*press! prohibite#% As a 'enera rue, i+ an empo!ee #i#
not (reate materia, #oes not own the ri'hts to it, or has not 'otten authori2ation +or its use, it
shou# not be put on the Internet% Empo!ees are aso responsibe +or ensurin' that the person
sen#in' an! materia o&er the Internet has the appropriate #istribution ri'hts% An! 3uestions
re'ar#in' the use o+ su(h in+ormation shou# be brou'ht to our >enera Counse%
Internet users shou# ta$e the ne(essar! anti6&irus pre(autions be+ore #ownoa#in' or (op!in'
an! +ie +rom the Internet% A #ownoa#e# +ies are to be (he($e# +or &irusesH a (ompresse#
+ies are to be (he($e# be+ore an# a+ter #e(ompression%
Abuse o+ the Internet a((ess pro&i#e# b! __________ Compan! in &ioation o+ the aw or
__________ Compan! poi(ies wi resut in #is(ipinar! a(tion, up to an# in(u#in' termination
o+ empo!ment% Empo!ees ma! aso be he# persona! iabe +or an! &ioations o+ this poi(!%
The +oowin' beha&iors are e*ampes o+ pre&ious! state# or a##itiona a(tions an# a(ti&ities
that are prohibite# an# (an resut in #is(ipinar! a(tion:
Sen#in' or postin' #is(riminator!, harassin', or threatenin' messa'es or ima'es
4sin' the or'ani2ation)s time an# resour(es +or persona 'ain
Steain', usin', or #is(osin' someone ese)s (o#e or passwor# without authori2ation
Cop!in', piratin', or #ownoa#in' so+tware an# ee(troni( +ies without permission
Sen#in' or postin' (on+i#entia materia, tra#e se(rets, or proprietar! in+ormation outsi#e o+
the or'ani2ation
Vioatin' (op!ri'ht aw
8aiin' to obser&e i(ensin' a'reements
En'a'in' in unauthori2e# transa(tions that ma! in(ur a (ost to the or'ani2ation or initiate
unwante# Internet ser&i(es an# transmissions
Sen#in' or postin' messa'es or materia that (ou# #ama'e the or'ani2ation)s ima'e or
reputation
Parti(ipatin' in the &iewin' or e*(han'e o+ porno'raph! or obs(ene materias
Sen#in' or postin' messa'es that #e+ame or san#er other in#i&i#uas
Attemptin' to brea$ into the (omputer s!stem o+ another or'ani2ation or person
-e+usin' to (ooperate with a se(urit! in&esti'ation
Sen#in' or postin' (hain etters, soi(itations, or a#&ertisements not reate# to business
purposes or a(ti&ities
4sin' the Internet +or poiti(a (auses or a(ti&ities, rei'ious a(ti&ities, or an! sort o+
'ambin'
Aeopar#i2in' the se(urit! o+ the or'ani2ation)s ee(troni( (ommuni(ations s!stems
Sen#in' or postin' messa'es that #ispara'e another or'ani2ation)s pro#u(ts or ser&i(es
Passin' o++ persona &iews as representin' those o+ the or'ani2ation
Sen#in' anon!mous e6mai messa'es
En'a'in' in an! other ie'a a(ti&ities
#-22 %orkpla"e 2iolen"e $re0ention
__________ Compan! is (ommitte# to pre&entin' wor$pa(e &ioen(e an# to maintainin' a sa+e
wor$ en&ironment% >i&en the in(reasin' &ioen(e in so(iet! in 'enera, __________ Compan!
has a#opte# the +oowin' 'ui#eines to #ea with intimi#ation, harassment, or other threats o+ .or
a(tua1 &ioen(e that ma! o((ur #urin' business hours or on its premises%
A empo!ees, in(u#in' super&isors an# temporar! empo!ees, shou# be treate# with (ourtes!
an# respe(t at a times% Empo!ees are e*pe(te# to re+rain +rom +i'htin', /horsepa!,0 or other
(on#u(t that ma! be #an'erous to others% 8irearms, weapons, an# other #an'erous or ha2ar#ous
#e&i(es or substan(es are prohibite# +rom the premises o+ __________ Compan! without proper
authori2ation%
Con#u(t that threatens, intimi#ates, or (oer(es another empo!ee, a (ustomer, or a member o+ the
pubi( at an! time, in(u#in' o++6#ut! perio#s, wi not be toerate#% This prohibition in(u#es a
a(ts o+ harassment, in(u#in' harassment that is base# on an in#i&i#ua)s se*, ra(e, a'e, or an!
(hara(teristi( prote(te# b! +e#era, state, or o(a aw%
A threats o+ .or a(tua1 &ioen(e, both #ire(t an# in#ire(t, shou# be reporte# as soon as possibe
to !our imme#iate super&isor or an! other member o+ mana'ement% This in(u#es threats b!
empo!ees, as we as threats b! (ustomers, &en#ors, soi(itors, or other members o+ the pubi(%
7hen reportin' a threat o+ &ioen(e, !ou shou# be as spe(i+i( an# #etaie# as possibe%
A suspi(ious in#i&i#uas or a(ti&ities shou# aso be reporte# as soon as possibe to a
super&isor% Do not pa(e !ourse+ in peri% I+ !ou see or hear a (ommotion or #isturban(e near
!our wor$station, #o not tr! to inter(e#e or see what is happenin'% __________ Compan! wi
prompt! an# thorou'h! in&esti'ate a reports o+ threats o+ .or a(tua1 &ioen(e an# o+
suspi(ious in#i&i#uas or a(ti&ities% The i#entit! o+ the in#i&i#ua ma$in' a report wi be
prote(te# as mu(h as is pra(ti(a%
An!one #etermine# to be responsibe +or threats o+ .or a(tua1 &ioen(e or other (on#u(t that is in
&ioation o+ these 'ui#eines wi be sub5e(t to prompt #is(ipinar! a(tion, up to an# in(u#in'
termination o+ empo!ment%
__________ Compan! en(oura'es empo!ees to brin' their #isputes or #i++eren(es with other
empo!ees to the attention o+ their super&isors or the "uman -esour(es Department be+ore the
situation es(aates into potentia &ioen(e% __________ Compan! is ea'er to assist in the
resoution o+ empo!ee #isputes an# wi not #is(ipine empo!ees +or raisin' su(h (on(erns%
3-01 :edi"al )ea0e
__________ Compan! pro&i#es me#i(a ea&es o+ absen(e without pa! to ei'ibe empo!ees
who are temporari! unabe to wor$ #ue to a serious heath (on#ition or #isabiit!% 8or purposes
o+ this poi(!, serious heath (on#itions or #isabiities in(u#e inpatient (are in a hospita,
hospi(e, or resi#entia me#i(a (are +a(iit! an# (ontinuin' treatment b! a heath (are pro&i#er%
Empo!ees in the +oowin' empo!ment (assi+i(ations are ei'ibe to re3uest me#i(a ea&e as
#es(ribe# in this poi(!:
Regular full-time employees
Ei'ibe empo!ees shou# ma$e re3uests +or me#i(a ea&e to their super&isors at east C@ #a!s
in a#&an(e o+ +oreseeabe e&ents an# as soon as possibe +or un+oreseeabe e&ents%
A heath (are pro&i#er)s statement must be submitte# &eri+!in' the nee# +or me#i(a ea&e an# its
be'innin' an# e*pe(te# en#in' #ates% An! (han'es in this in+ormation shou# be prompt!
reporte# to __________ Compan!% Empo!ees returnin' +rom me#i(a ea&e must submit a
heath (are pro&i#er)s &eri+i(ation o+ their +itness to return to wor$%
Ei'ibe empo!ees are norma! 'rante# ea&e +or the perio# o+ the #isabiit!, up to a ma*imum
o+ 9E wee$s within an! 9E6month perio#% An! (ombination o+ me#i(a ea&e an# +ami! ea&e
ma! not e*(ee# this ma*imum imit% I+ the initia perio# o+ appro&e# absen(e pro&es insu++i(ient,
(onsi#eration wi be 'i&en to a re3uest +or an e*tension%
Empo!ees who sustain wor$6reate# in5uries are ei'ibe +or a me#i(a ea&e o+ absen(e +or the
perio# o+ the #isabiit!, in a((or#an(e with a appi(abe aws (o&erin' o((upationa #isabiities%
Sub5e(t to the terms, (on#itions, an# imitations o+ the appi(abe pans, __________ Compan!
wi (ontinue to pro&i#e heath insuran(e bene+its +or the +u perio# o+ the appro&e# me#i(a
ea&e%
Bene+it a((ruas, su(h as &a(ation, si($ ea&e, an# hoi#a! bene+its, wi (ontinue #urin' the
appro&e# me#i(a ea&e perio#%
So that an empo!ee)s return to wor$ (an be proper! s(he#ue#, an empo!ee on me#i(a ea&e
is re3ueste# to pro&i#e __________ Compan! with at east two wee$s) a#&an(e noti(e o+ the
#ate the empo!ee inten#s to return to wor$% 7hen a me#i(a ea&e en#s, the empo!ee wi be
reinstate# to the same position, i+ it is a&aiabe, or to an e3ui&aent position +or whi(h the
empo!ee is 3uai+ie#%
I+ an empo!ee +ais to return to wor$ on the a'ree#6upon return #ate, __________ Compan! wi
assume that the empo!ee has resi'ne#%
3-02 .amily )ea0e
__________ Compan! pro&i#es +ami! ea&es o+ absen(e without pa! to ei'ibe empo!ees who
wish to ta$e time o++ +rom wor$ #uties to +u+i +ami! obi'ations reatin' #ire(t! to (hi#birth,
a#option, or pa(ement o+ a +oster (hi# or to (are +or a (hi#, spouse, or parent with a serious
heath (on#ition% A /serious heath (on#ition0 means an iness, in5ur!, impairment, or ph!si(a
or menta (on#ition that in&o&es inpatient (are in a hospita, hospi(e, or resi#entia me#i(a (are
+a(iit! or (ontinuin' treatment b! a heath (are pro&i#er%
Empo!ees in the +oowin' empo!ment (assi+i(ations are ei'ibe to re3uest +ami! ea&e as
#es(ribe# in this poi(!:
Regular full-time employees
Ei'ibe empo!ees shou# ma$e re3uests +or +ami! ea&e to their super&isors at east C@ #a!s in
a#&an(e o+ +oreseeabe e&ents an# as soon as possibe +or un+oreseeabe e&ents% Empo!ees
re3uestin' +ami! ea&e reate# to the serious heath (on#ition o+ a (hi#, spouse, or parent ma!
be re3uire# to submit a heath (are pro&i#er)s statement &eri+!in' the nee# +or +ami! ea&e to
pro&i#e (are, its be'innin' an# e*pe(te# en#in' #ates, an# the estimate# time re3uire#%
Ei'ibe empo!ees ma! re3uest up to a ma*imum o+ 9E wee$s o+ +ami! ea&e within an! 9E6
month perio#% An! (ombination o+ +ami! ea&e an# me#i(a ea&e ma! not e*(ee# this
ma*imum% Marrie# empo!ee (oupes ma! be restri(te# to a (ombine# tota o+ 9E wee$s ea&e
within an! 9E6month perio# +or (hi#birth, a#option, or pa(ement o+ a +oster (hi# or to (are +or
a parent with a serious heath (on#ition%
Sub5e(t to the terms, (on#itions, an# imitations o+ the appi(abe pans, __________ Compan!
wi (ontinue to pro&i#e heath insuran(e bene+its +or the +u perio# o+ the appro&e# +ami!
ea&e% Bene+it a((ruas, su(h as &a(ation, si($ ea&e, an# hoi#a! bene+its, wi (ontinue #urin'
the appro&e# +ami! ea&e perio#%
So that an empo!ee)s return to wor$ (an be proper! s(he#ue#, an empo!ee on +ami! ea&e is
re3ueste# to pro&i#e __________ Compan! with at east two wee$s) a#&an(e noti(e o+ the #ate
the empo!ee inten#s to return to wor$% 7hen a +ami! ea&e en#s, the empo!ee wi be
reinstate# to the same position, i+ it is a&aiabe, or to an e3ui&aent position +or whi(h the
empo!ee is 3uai+ie#% I+ an empo!ee +ais to return to wor$ on the a'ree#6upon return #ate,
__________ Compan! wi assume that the empo!ee has resi'ne#%
3-0& $re(nan"y ,isability )ea0e
__________ Compan! pro&i#es pre'nan(! #isabiit! ea&es o+ absen(e without pa! to ei'ibe
empo!ees who are temporari! unabe to wor$ #ue to a #isabiit! reate# to pre'nan(!,
(hi#birth, or reate# me#i(a (on#itions% An! empo!ee is ei'ibe to re3uest pre'nan(!
#isabiit! ea&e as #es(ribe# in this poi(!% Empo!ees shou# ma$e re3uests +or pre'nan(!
#isabiit! ea&e to their super&isors at east C@ #a!s in a#&an(e o+ +oreseeabe e&ents an# as soon
as possibe +or un+oreseeabe e&ents% A heath (are pro&i#er)s statement must be submitte#
&eri+!in' the nee# +or pre'nan(! #isabiit! ea&e an# its be'innin' an# e*pe(te# en#in' #ates%
An! (han'es in this in+ormation shou# be prompt! reporte# to __________ Compan!%
Empo!ees returnin' +rom pre'nan(! #isabiit! ea&e must submit a heath (are pro&i#er)s
&eri+i(ation o+ their +itness to return to wor$%
Empo!ees are norma! 'rante# unpai# ea&e +or the perio# o+ the #isabiit!, up to a ma*imum
o+ +our months% Empo!ees ma! substitute an! a((rue# pai# ea&e time +or unpai# ea&e as part
o+ the pre'nan(! #isabiit! ea&e perio#% Sub5e(t to the terms, (on#itions, an# imitations o+ the
appi(abe pans, __________ Compan! wi (ontinue to pro&i#e heath insuran(e bene+its +or
the +u perio# o+ the appro&e# pre'nan(! #isabiit! ea&e% So that an empo!ee)s return to wor$
(an be proper! s(he#ue#, an empo!ee on pre'nan(! #isabiit! ea&e is re3ueste# to pro&i#e
__________ Compan! with at east two wee$s) a#&an(e noti(e o+ the #ate she inten#s to return
to wor$%
7hen a pre'nan(! #isabiit! ea&e en#s, the empo!ee wi be reinstate# to the same position,
uness either the empo!ee wou# not otherwise ha&e been empo!e# +or e'itimate business
reasons or ea(h means o+ preser&in' the 5ob wou# substantia! un#ermine the abiit! to operate
__________ Compan! sa+e! an# e++i(ient!% I+ the same position is not a&aiabe, the empo!ee
wi be o++ere# a (omparabe position in terms o+ su(h issues as pa!, o(ation, 5ob (ontent, an#
promotiona opportunities%
I+ an empo!ee +ais to report to wor$ prompt! at the en# o+ the pre'nan(! #isabiit! ea&e,
__________ Compan! wi assume that the empo!ee has resi'ne#%
&-01 Employee Condu"t and %ork Rules
To ensure or#er! operations an# pro&i#e the best possibe wor$ en&ironment, __________
Compan! e*pe(ts empo!ees to +oow rues o+ (on#u(t that wi prote(t the interests an# sa+et!
o+ a empo!ees an# the or'ani2ation%
It is not possibe to ist a the +orms o+ beha&ior that are (onsi#ere# una((eptabe in the
wor$pa(e% The +oowin' are e*ampes o+ in+ra(tions o+ rues o+ (on#u(t that ma! resut in
#is(ipinar! a(tion, up to an# in(u#in' termination o+ empo!ment:
The+t or inappropriate remo&a or possession o+ propert!
8asi+i(ation o+ time$eepin' re(or#s
7or$in' un#er the in+uen(e o+ a(oho or ie'a #ru's
Possession, #istribution, sae, trans+er, or use o+ a(oho or ie'a #ru's in the wor$pa(e,
whie on #ut! or whie operatin' empo!er6owne# &ehi(es or e3uipment
8i'htin' or threatenin' &ioen(e in the wor$pa(e
Boisterous or #isrupti&e a(ti&it! in the wor$pa(e
Ne'i'en(e or improper (on#u(t ea#in' to #ama'e o+ empo!er6owne# or (ustomer6owne#
propert!
Insubor#ination or other #isrespe(t+u (on#u(t
Vioation o+ sa+et! or heath rues
Smo$in' in the wor$pa(e
Se*ua or other unaw+u or unwe(ome harassment
Possession o+ #an'erous or unauthori2e# materias, su(h as e*posi&es or +irearms, in the
wor$pa(e
E*(essi&e absenteeism or an! absen(e without noti(e
4nauthori2e# #is(osure o+ business /se(rets0 or (on+i#entia in+ormation
Vioation o+ personne poi(ies
4nsatis+a(tor! per+orman(e or (on#u(t
Nothin' is this poi(! is inten#e# to (han'e the (ompan!)s at6wi empo!ment poi(!%
Empo!ment with __________ Compan! is at the mutua (onsent o+ __________ Compan! an#
the empo!ee, an# either part! ma! terminate that reationship at an! time, with or without (ause,
an# with or without a#&an(e noti(e%
&-02 ,ru( and -l"o!ol 9se
It is __________ Compan!)s #esire to pro&i#e a #ru'6+ree, heath+u, an# sa+e wor$pa(e% To
promote this 'oa, empo!ees are re3uire# to report to wor$ in appropriate menta an# ph!si(a
(on#ition to per+orm their 5obs in a satis+a(tor! manner%
7hie on __________ Compan! premises an# whie (on#u(tin' business6reate# a(ti&ities o++
__________ Compan! premises, no empo!ee ma! use, possess, #istribute, se, or be un#er the
in+uen(e o+ a(oho or ie'a #ru's% The e'a use o+ pres(ribe# #ru's is permitte# on the 5ob
on! i+ it #oes not impair an empo!ee)s abiit! to per+orm the essentia +un(tions o+ the 5ob
e++e(ti&e! an# in a sa+e manner that #oes not en#an'er other in#i&i#uas in the wor$pa(e%
Vioations o+ this poi(! ma! ea# to #is(ipinar! a(tion, up to an# in(u#in' imme#iate
termination o+ empo!ment, an#Mor re3uire# parti(ipation in a substan(e abuse rehabiitation or
treatment pro'ram% Su(h &ioations ma! aso ha&e e'a (onse3uen(es%
Empo!ees with 3uestions or (on(erns about substan(e #epen#en(! or abuse are en(oura'e# to
#is(uss these matters with their super&isor or the "uman -esour(es Department to re(ei&e
assistan(e or re+erras to appropriate resour(es in the (ommunit!%
Empo!ees with probems with a(oho an# (ertain #ru's that ha&e not resute# in, an# are not
the imme#iate sub5e(t o+, #is(ipinar! a(tion ma! re3uest appro&a to ta$e unpai# time o++ to
parti(ipate in a rehabiitation or treatment pro'ram throu'h __________ Compan!)s heath
insuran(e bene+it (o&era'e% Lea&e ma! be 'rante# i+ the empo!ee a'rees to abstain +rom use o+
the probem substan(e an# abi#es b! a __________ Compan! poi(ies, rues, an# prohibitions
reatin' to (on#u(t in the wor$pa(eH an# i+ 'rantin' the ea&e wi not (ause __________
Compan! an! un#ue har#ship%
Empo!ees with 3uestions on this poi(! or issues reate# to #ru' or a(oho use in the wor$pa(e
shou# raise their (on(erns with their super&isor or the "uman -esour(es Department without
+ear o+ reprisa%
&-03 5e;ual and Ot!er 9nla*ful Harassment
__________ Compan! is (ommitte# to pro&i#in' a wor$ en&ironment that is +ree +rom a +orms
o+ #is(rimination an# (on#u(t that (an be (onsi#ere# harassin', (oer(i&e, or #isrupti&e, in(u#in'
se*ua harassment% A(tions, wor#s, 5o$es, or (omments base# on an in#i&i#ua)s se*, ra(e, (oor,
nationa ori'in, a'e, rei'ion, #isabiit!, se*ua orientation, or an! other e'a! prote(te#
(hara(teristi( wi not be toerate#%
Se*ua harassment is #e+ine# as unwante# se*ua a#&an(es, or &isua, &erba, or ph!si(a (on#u(t
o+ a se*ua nature% This #e+inition in(u#es man! +orms o+ o++ensi&e beha&ior an# in(u#es
'en#er6base# harassment o+ a person o+ the same se* as the harasser% The +oowin' is a partia
ist o+ se*ua harassment e*ampes:
I 4nwante# se*ua a#&an(es
I O++erin' empo!ment bene+its in e*(han'e +or se*ua +a&ors
I Ma$in' or threatenin' reprisas a+ter a ne'ati&e response to se*ua a#&an(es
I Visua (on#u(t that in(u#es eerin', ma$in' se*ua 'estures, or #ispa!in' o+ se*ua!
su''esti&e ob5e(ts or pi(tures, (artoons, or posters
I Verba (on#u(t that in(u#es ma$in' or usin' #ero'ator! (omments, epithets, surs, or 5o$es
I Verba se*ua a#&an(es or propositions
I Verba abuse o+ a se*ua nature, 'raphi( &erba (ommentaries about an in#i&i#ua)s bo#!,
se*ua! #e'ra#in' wor#s use# to #es(ribe an in#i&i#ua, or su''esti&e or obs(ene etters, notes,
or in&itations
I Ph!si(a (on#u(t that in(u#es tou(hin', assautin', or impe#in' or bo($in' mo&ements
4nwe(ome se*ua a#&an(es .either &erba or ph!si(a1, re3uests +or se*ua +a&ors, an# other
&erba or ph!si(a (on#u(t o+ a se*ua nature (onstitute se*ua harassment when: .91 submission
to su(h (on#u(t is ma#e either e*pi(it! or impi(it! a term or (on#ition o+ empo!mentH .E1
submission to or re5e(tion o+ the (on#u(t is use# as a basis +or ma$in' empo!ment #e(isionsH or
.C1 the (on#u(t has the purpose or e++e(t o+ inter+erin' with wor$ per+orman(e or (reatin' an
intimi#atin', hostie, or o++ensi&e wor$ en&ironment%
I+ !ou e*perien(e or witness se*ua or other unaw+u harassment in the wor$pa(e, report it
imme#iate! to !our super&isor% I+ the super&isor is una&aiabe or !ou beie&e it wou# be
inappropriate to (onta(t that person, !ou shou# imme#iate! (onta(t the "uman -esour(es
Department or an! other member o+ mana'ement% You (an raise (on(erns an# ma$e reports
without +ear o+ reprisa or retaiation%
A ae'ations o+ se*ua harassment wi be 3ui($! an# #is(reet! in&esti'ate#% To the e*tent
possibe, !our (on+i#entiait! an# that o+ an! witnesses an# the ae'e# harasser wi be prote(te#
a'ainst unne(essar! #is(osure% 7hen the in&esti'ation is (ompete#, !ou wi be in+orme# o+ the
out(ome o+ the in&esti'ation%
An! super&isor or mana'er who be(omes aware o+ possibe se*ua or other unaw+u harassment
must imme#iate! a#&ise the "uman -esour(es Department or the Presi#ent o+ the (ompan! so it
(an be in&esti'ate# in a time! an# (on+i#entia manner% An!one en'a'in' in se*ua or other
unaw+u beha&ior wi be sub5e(t to #is(ipinar! a(tion, up to an# in(u#in' termination o+
empo!ment%
&-04 -ttendan"e and $un"tuality
To maintain a sa+e an# pro#u(ti&e wor$ en&ironment, __________ Compan! e*pe(ts empo!ees
to be reiabe an# to be pun(tua in reportin' +or s(he#ue# wor$% Absenteeism an# tar#iness
pa(e a bur#en on other empo!ees an# on __________ Compan!% In the rare instan(es when
empo!ees (annot a&oi# bein' ate to wor$ or are unabe to wor$ as s(he#ue#, the! shou#
noti+! their super&isor or the "uman -esour(es Department as soon as possibe in a#&an(e o+ the
anti(ipate# tar#iness or absen(e%
Poor atten#an(e an# e*(essi&e tar#iness are #isrupti&e% Either ma! ea# to #is(ipinar! a(tion, up
to an# in(u#in' termination o+ empo!ment%
&-0# $ersonal -ppearan"e
Dress, 'roomin', an# persona (eaniness stan#ar#s (ontribute to the morae o+ a empo!ees
an# a++e(t the business ima'e that __________ Compan! presents to the (ommunit!%
Durin' business hours or when representin' __________ Compan!, !ou are e*pe(te# to present
a (ean, neat, an# taste+u appearan(e% You shou# #ress an# 'room !ourse+ a((or#in' to the
re3uirements o+ !our position an# a((epte# so(ia stan#ar#s%
Your super&isor or #epartment hea# is responsibe +or estabishin' a reasonabe #ress (o#e
appropriate to the 5ob !ou per+orm% I+ !our super&isor +ees that !our persona appearan(e is
inappropriate, !ou ma! be as$e# to ea&e the wor$pa(e unti !ou are proper! #resse# or
'roome#% 4n#er su(h (ir(umstan(es, !ou wi not be (ompensate# +or the time awa! +rom wor$%
Consut !our super&isor i+ !ou ha&e 3uestions as to what (onstitutes appropriate appearan(e%
7here ne(essar!, reasonabe a((ommo#ation ma! be ma#e to a person with a #isabiit!%
&-03 Return of $roperty
Empo!ees are responsibe +or a __________ Compan! propert!, materias, or written
in+ormation issue# to them or in their possession or (ontro% Empo!ees must return a
__________ Compan! propert! imme#iate! upon re3uest or upon termination o+ empo!ment%
7here permitte# b! appi(abe aws, __________ Compan! ma! withho# +rom the empo!ee)s
(he($ or +ina pa!(he($ the (ost o+ an! items that are not returne# when re3uire#% __________
Compan! ma! aso ta$e a a(tion #eeme# appropriate to re(o&er or prote(t its propert!%
&-0+ Resi(nation
-esi'nation is a &ountar! a(t initiate# b! the empo!ee to terminate empo!ment with
__________ Compan!% Athou'h a#&an(e noti(e is not re3uire#, __________ Compan! re3uests
at east two wee$s) written noti(e o+ resi'nation +rom none*empt empo!ees an# two wee$s)
written noti(e o+ resi'nation +rom e*empt empo!ees%
Prior to an empo!ee)s #eparture, an e*it inter&iew wi be s(he#ue# to #is(uss the reasons +or
resi'nation an# the e++e(t o+ the resi'nation on bene+its%
&-10 5e"urity 'nspe"tions
__________ Compan! wishes to maintain a wor$ en&ironment that is +ree o+ ie'a #ru's,
a(oho, +irearms, e*posi&es, or other improper materias% To this en#, __________ Compan!
prohibits the possession, trans+er, sae, or use o+ su(h materias on its premises% __________
Compan! re3uires the (ooperation o+ a empo!ees in a#ministerin' this poi(!%
Des$s, o($ers, an# other stora'e #e&i(es ma! be pro&i#e# +or the (on&enien(e o+ empo!ees but
remain the soe propert! o+ __________ Compan!% A((or#in'!, the!, as we as an! arti(es
+oun# within them, (an be inspe(te# b! an! a'ent or representati&e o+ __________ Compan! at
an! time, either with or without prior noti(e%
&-12 5oli"itation
In an e++ort to ensure a pro#u(ti&e an# harmonious wor$ en&ironment, persons not empo!e# b!
__________ Compan! ma! not soi(it or #istribute iterature in the wor$pa(e at an! time +or
an! purpose%
__________ Compan! re(o'ni2es that empo!ees ma! ha&e interests in e&ents an# or'ani2ations
outsi#e the wor$pa(e% "owe&er, empo!ees ma! not soi(it or #istribute iterature (on(ernin'
these a(ti&ities #urin' wor$in' time% .7or$in' time #oes not in(u#e un(h perio#s, wor$ brea$s,
or an! other perio#s in whi(h empo!ees are not on #ut!%1
E*ampes o+ impermissibe +orms o+ soi(itation in(u#e:
The (oe(tion o+ mone!, 'oo#s, or 'i+ts +or (ommunit! 'roups
The (oe(tion o+ mone!, 'oo#s, or 'i+ts +or rei'ious 'roups
The (oe(tion o+ mone!, 'oo#s, or 'i+ts +or poiti(a 'roups
The (oe(tion o+ mone!, 'oo#s, or 'i+ts +or (haritabe 'roups
The sae o+ 'oo#s, ser&i(es, or subs(riptions outsi#e the s(ope o+ o++i(ia or'ani2ation
business
The (ir(uation o+ petitions
The #istribution o+ iterature in wor$in' areas at an! time
The soi(itation o+ memberships, +ees, or #ues
In a##ition, the postin' o+ written soi(itations on (ompan! buetin boar#s an# soi(itations b! e6
mai are restri(te#% Compan! buetin boar#s #ispa! important in+ormationH empo!ees shou#
(onsut them +re3uent! +or:
A++irmati&e A(tion statement
Empo!ee announ(ements
7or$ers) (ompensation insuran(e in+ormation
State #isabiit! insuran(eMunempo!ment insuran(e in+ormation
I+ empo!ees ha&e a messa'e o+ interest to the wor$pa(e, the! ma! submit it to the "uman
-esour(es Dire(tor +or appro&a% A appro&e# messa'es wi be poste# b! the "uman -esour(es
Dire(tor%
&-13 $ro(ressi0e ,is"ipline
The purpose o+ this poi(! is to state __________ Compan!)s position on a#ministerin'
e3uitabe an# (onsistent #is(ipine +or unsatis+a(tor! (on#u(t in the wor$pa(e% The best
#is(ipinar! measure is the one that #oes not ha&e to be en+or(e# an# (omes +rom 'oo#
ea#ership an# +air super&ision at a empo!ment e&es%
__________ Compan!)s own best interest ies in ensurin' +air treatment o+ a empo!ees an# in
ma$in' (ertain that #is(ipinar! a(tions are prompt, uni+orm, an# impartia% The ma5or purpose
o+ an! #is(ipinar! a(tion is to (orre(t the probem, pre&ent re(urren(e, an# prepare the empo!ee
+or satis+a(tor! ser&i(e in the +uture%
Athou'h empo!ment with __________ Compan! is base# on mutua (onsent an# both the
empo!ee an# __________ Compan! ha&e the ri'ht to terminate empo!ment at wi, with or
without (ause or a#&an(e noti(e, __________ Compan! ma! use pro'ressi&e #is(ipine at its
#is(retion%
Dis(ipinar! a(tion ma! (a +or an! o+ +our stepsJ&erba warnin', written warnin', suspension
with or without pa!, or termination o+ empo!mentJ#epen#in' on the se&erit! o+ the probem
an# the number o+ o((urren(es%
Pro'ressi&e #is(ipine means that, with respe(t to man! #is(ipinar! probems, these +our steps
wi norma! be +oowe#% "owe&er, there ma! be (ir(umstan(es when one or more steps are
b!passe#%
__________ Compan! re(o'ni2es that there are (ertain t!pes o+ empo!ee probems that are
serious enou'h to 5usti+! either a suspension or, in e*treme situations, termination o+
empo!ment, without 'oin' throu'h the usua pro'ressi&e #is(ipine steps%
7hie it is impossibe to ist e&er! t!pe o+ beha&ior that ma! be #eeme# a serious o++ense, the
Empo!ee Con#u(t an# 7or$ -ues poi(! in(u#es e*ampes o+ probems that ma! resut in
imme#iate suspension or termination o+ empo!ment% "owe&er, the probems iste# are not a
ne(essari! serious o++enses, but ma! be e*ampes o+ unsatis+a(tor! (on#u(t that wi tri''er
pro'ressi&e #is(ipine%
B! usin' pro'ressi&e #is(ipine, we hope that most empo!ee probems (an be (orre(te# at an
ear! sta'e, bene+itin' both the empo!ee an# __________ Compan!%
&-1+ $roblem Resolution
__________ Compan! is (ommitte# to pro&i#in' the best possibe wor$in' (on#itions +or its
empo!ees% Part o+ this (ommitment is en(oura'in' an open an# +ran$ atmosphere in whi(h an!
probem, (ompaint, su''estion, or 3uestion re(ei&es a time! response +rom __________
Compan! super&isors an# mana'ement%
__________ Compan! stri&es to ensure +air an# honest treatment o+ a empo!ees% Super&isors,
mana'ers, an# empo!ees are e*pe(te# to treat ea(h other with respe(t% Empo!ees are
en(oura'e# to o++er positi&e an# (onstru(ti&e (riti(ism%
I+ empo!ees #isa'ree with estabishe# rues o+ (on#u(t, poi(ies, or pra(ti(es, the! (an e*press
their (on(ern throu'h the probem resoution pro(e#ure% No empo!ee wi be penai2e#,
+orma! or in+orma!, +or &oi(in' a (ompaint with __________ Compan! in a reasonabe,
business6i$e manner, or +or usin' the probem resoution pro(e#ure%
I+ a situation o((urs when empo!ees beie&e that a (on#ition o+ empo!ment or a #e(ision
a++e(tin' them is un5ust or ine3uitabe, the! are en(oura'e# to ma$e use o+ the +oowin' steps%
The empo!ee ma! #is(ontinue the pro(e#ure at an! step%
9% The empo!ee presents the probem to his or her imme#iate super&isor a+ter the in(i#ent
o((urs% I+ the super&isor is una&aiabe or the empo!ee beie&es it wou# be inappropriate to
(onta(t that person, the empo!ee ma! present the probem to the "uman -esour(es Department
or the CEO%
E% The super&isor respon#s to the probem #urin' #is(ussion or a+ter (onsutin' with appropriate
mana'ement, when ne(essar!% The super&isor #o(uments this #is(ussion%
C% The empo!ee presents the probem to the "uman -esour(es Department i+ the probem is
unreso&e#%
G% The "uman -esour(es Department (ounses an# a#&ises the empo!ee, assists in puttin' the
probem in writin', an# &isits with the empo!ee)s mana'er.s1%
Not e&er! probem (an be reso&e# to e&er!one)s tota satis+a(tion, but on! throu'h
un#erstan#in' an# #is(ussin' mutua probems (an empo!ees an# mana'ement #e&eop
(on+i#en(e in ea(h other% This (on+i#en(e is important to the operation o+ an e++i(ient an#
harmonious wor$ en&ironment%
+-00 )ife-6!reatenin( 'llnesses in t!e %orkpla"e
Empo!ees with i+e6threatenin' inesses, su(h as (an(er, heart #isease, an# AIDS, o+ten wish to
(ontinue their norma pursuits, in(u#in' wor$, to the e*tent aowe# b! their (on#ition%
__________ Compan! supports these en#ea&ors as on' as the empo!ees are abe to meet
a((eptabe per+orman(e stan#ar#s% As in the (ase o+ other #isabiities, __________ Compan!
wi ma$e reasonabe a((ommo#ations in a((or#an(e with a e'a re3uirements, to aow
3uai+ie# empo!ees with i+e6threatenin' inesses to per+orm the essentia +un(tions o+ their
5obs%
Me#i(a in+ormation on in#i&i#ua empo!ees is treate# (on+i#entia!% __________ Compan!
wi ta$e reasonabe pre(autions to prote(t su(h in+ormation +rom inappropriate #is(osure%
Mana'ers an# other empo!ees ha&e a responsibiit! to respe(t an# maintain the (on+i#entiait!
o+ empo!ee me#i(a in+ormation% An!one inappropriate! #is(osin' su(h in+ormation is sub5e(t
to #is(ipinar! a(tion, up to an# in(u#in' termination o+ empo!ment%
Empo!ees with 3uestions or (on(erns about i+e6threatenin' inesses are en(oura'e# to (onta(t
the "uman -esour(es Department +or in+ormation an# re+erra to appropriate ser&i(es an#
resour(es%
+-03 5u((estions
As empo!ees o+ __________ Compan!, !ou ha&e the opportunit! to (ontribute to our +uture
su((ess an# 'rowth b! submittin' su''estions +or pra(ti(a wor$6impro&ement or (ost6sa&in's
i#eas%
A re'uar empo!ees are ei'ibe to parti(ipate in the su''estion pro'ram%
A su''estion is an i#ea that wi bene+it __________ Compan! b! so&in' a probem, re#u(in'
(osts, impro&in' operations or pro(e#ures, enhan(in' (ustomer ser&i(e, eiminatin' waste or
spoia'e, or ma$in' __________ Compan! a better or sa+er pa(e to wor$% A su''estions
shou# (ontain a #es(ription o+ the probem or (on#ition to be impro&e#, a #etaie# e*panation
o+ the soution or impro&ement, an# the reasons wh! it shou# be impemente#% Statements o+
probems without a((ompan!in' soutions or re(ommen#ations (on(ernin' (o6wor$ers an#
mana'ement are not appropriate su''estions% I+ !ou ha&e 3uestions or nee# a#&i(e about !our
i#ea, (onta(t !our super&isor +or hep%
Submit su''estions to the "uman -esour(es Department an#, a+ter re&iew, the! wi be
+orwar#e# to the Su''estion Committee% As soon as possibe, !ou wi be noti+ie# o+ the
a#option or re5e(tion o+ !our su''estion% Spe(ia re(o'nition an#, optiona!, a (ash awar# wi
be 'i&en to empo!ees who submit a su''estion that is impemente#%
8in# more +orms +or !our business at www%entrepreneur%(omM+ormnet%