Curriculum Vitae Marc McFadyen

Personal Details 10 Kinloch Terrace

Greenock
PA16 0SD
Mob: 07931338765 Home: 01475 797011
E-mail: marcmc1712@hotmail.co.uk
DOB: 17/12/1987

Personal Profile

I am an enthusiastic hard worker with excellent time keeping and attendance record. My current
and previous employment records demonstrate this.
My work in the IBM shows that I fit into a team very well and that I am easy to work with. There
are examples of this on a day to day basis when I work with different people to complete a certain
task. I am always willing to help others and give support when needed. I find it very easy to work
with others as I am very sociable in and out of the workforce. I enjoy my free time and try to catch
up with friends and family as much as possible.

Education

Wellington Academy, Greenock from August 1998 until December 2003

Standard Grade level of education achieved.

Work Experience and Training

April 04 – November 05: Salesperson - Walmsleys Furnishings, Greenock

Within my role as salesperson my main responsibilities were customer service related. Tasks
such as approaching customers trying to identify the best products suited to them, processing
sales and selling add-ons opposed to basic product. Also in this role I had certain targets that had
to be achieved, assessing and managing invoices, stock management and adapted to handling
financial credit claims which are processed through telephone.

July 06 – Present: IBM IT Modern Apprenticeship Programme

I have been working in IBM for nearly two years now on a Modern Apprentice Programme. IBM is
a leading company in the computing industry and have many sites based all over the world. I am
enjoying my time at IBM but now looking to move on and develop my skills further. In IBM I will
complete an NVQ Level 3 in Information Technologies, a City & Guilds of London award. This
award covers a variety of subjects in daily use in a busy office environment like my own
department in IBM.

I work in the Retail Stores and Solutions control tower. In my job role I send many e-mail's each
day with attached files which contribute to production . I then analyse the information sent and
pass on to either management or the customer desk who feedback any issues with an order to
the customer.Also i have daily conference calls with the team in Hungary for extensive detail of
orders etc. I have worked in the same team for almost two years. This has made me a valuable
member of the team and I have taken on many important roles.

Interests and Hobbies

My main interests and hobbies when I have free time are mainly sports activities and socializing
with friends. I enjoy going out at weekend with friends and meeting new people. I also like to go
to the national football games as much as possible.

Referees

Robert Russell Lesley Grubb

M.I technologies Training & Education Co-ordinator Walmsleys Furnishings
IBM Greenock 31 West Blackhall Streets
Tele: 01475 894761 Greenock
E-Mail:robertsrussell@uk.ibm.com PA15 1UT
Tele: 01475 726772