15 Ela Business English

Comprehensive
Curriculum
Business English
Cecil J. Picard
State Superintendent of Education
April 2005
Business English
Table of Contents
Unit 1: Job/Career Orientation..................................................................................................1
Unit 2: Counicatin! "it# Ot#er$.........................................................................................%
Unit &: '#e P$(c#olo!( of )ritin!.........................................................................................1*
Unit +: Et#ic$ and Eti,uette....................................................................................................2+
Unit 5: -orattin! .u$ine$$ /etter$0 1eo$0 Eail$0 and 2eti,uette...................................&&
Unit 3: Plannin! and )ritin! Coon .u$ine$$ /etter$.......................................................+1
Unit *: Eplo(ent Portfolio................................................................................................52
Business English
Unit 1: Job/Career Orientation
Time Frame: Appro4iatel( t"o "ee5$
Unit Description
'#i$ unit focu$e$ on an introduction to t#e "orld of eplo(ent. )#et#er re$earc#in! for
eplo(ent for a $#ort6ter 7ob or for a lon!6ter career0 t#e ba$ic proce$$ i$ coon to
bot#. '#i$ unit "ill a$$e$$ t#e counication $5ill$ of t#e $tudent$ t#rou!# t#e de8elopent
of an application letter0 an application for0 and an in8entor( $5ill$ te$t. 9t "ill al$o focu$ on
7ob65eepin! $5ill$. '#i$ unit "ill be!in a Portfolio in Pro!re$$0 or P9P folder0 to #ou$e
re$ource$ and e4aple$ of $tudent:$ "ritin!$. ;ocabular( de8elopent and !raar
in$truction occur "it#in t#e conte4t of $tudent readin! and "ritin!.
Stuent Unerstaning
'#e e$$ential !oal$ of t#i$ unit re,uire $tudent$ to deon$trate t#e abilit( to "rite a $iple
application letter and fill out an application correctl(. An in8entor( $5ill$ te$t0 $iilar to t#at
often re,uired b( bu$ine$$e$ to fill po$ition$0 "ill be !i8en to a$$e$$ $tudent$: 5no"led!e of
lan!ua!e u$a!e and con$truction. Student$ "ill al$o focu$ on $oft $5ill$ needed to 5eep a 7ob
or continue a career.
!uiing "uestions
1. Can $tudent$ define job and career<
2. Can $tudent$ copare and contra$t a job and a career<
&. Can $tudent$ forat and create a $iple letter of application<
+. Can $tudent$ correctl( fill out an application<
5. Can $tudent$ reco!ni=e $oe of t#eir "ea5 point$ after ta5in! a lan!ua!e $5ill$ te$t<
3. Can $tudent$ define soft skills<
*. Can $tudent$ li$t and di$cu$$ $oe per$onal ,ualitie$ needed to 5eep a 7ob or continue
a career<
Unit 1 !rae#$e%el E&pectations '!$Es(
!$E ) !$E Te&t an Benchmar*s
01c. E4tend ba$ic and tec#nical 8ocabular( u$in! a 8ariet( of $trate!ie$0 includin!:
anal($i$ of analo!ou$ $tateent$ >E/A616?1@
0+. E8aluate "a($ in "#ic# t#e ain idea0 rationale or t#e$i$0 and inforation in
cople4 te4t$0 includin! con$uer0 "or5place0 public0 and #i$torical docuent$0
.u$ine$$ En!li$# Unit 1Job/Career Orientation
1
repre$ent a 8ie" or coent on life. >E/A616?+@
10b. 9dentif(0 !at#er0 and e8aluate appropriate $ource$ and rele8ant inforation to $ol8e
proble$ u$in! ultiple $ource$0 online databa$e$ >E/A6*6?2@
10c. 9dentif(0 !at#er0 and e8aluate appropriate $ource$ and rele8ant inforation to $ol8e
proble$ u$in! ultiple $ource$0 includin! electronic re$ource$ >E/A6*6?2@
10d. 9dentif(0 !at#er0 and e8aluate appropriate $ource$ and rele8ant inforation to $ol8e
proble$ u$in! ultiple $ource$0 includin! internet6ba$ed re$ource$ >E/A6*6?2@
1+a. Ae8elop cople4 copo$ition$0 e$$a($0 and report$ t#at include t#e follo"in!: a
clearl( $tated central idea/t#e$i$ $tateent >E/A626?1@
1+b. Ae8elop cople4 copo$ition$0 e$$a($0 and report$ t#at include t#e follo"in!: a
clear0 o8erall $tructure >e.!.0 introduction0 bod(0 appropriate conclu$ion@ >E/A626
?1@
1+c. Ae8elop cople4 copo$ition$0 e$$a($0 and report$ t#at include t#e follo"in!:
$upportin! para!rap#$ or!ani=ed in a lo!ical $e,uence >e.!.0 $patial order0 order of
iportance0 a$cendin!/de$cendin! order0 c#ronolo!ical order0 parallel con$truction@
>E/A626?1@
1+d. Ae8elop cople4 copo$ition$0 e$$a($0 and report$ t#at include t#e follo"in!:
tran$itional "ord$0 p#ra$e$0 and de8ice$ t#at unif( t#rou!#out >E/A626?1@
15a. Ae8elop cople4 copo$ition$ on $tudent6 or teac#er6$elected topic$ t#at are $uited
to an identified audience and purpo$e and t#at include "ord c#oice$ appropriate to
t#e identified audience and/or purpo$e >E/A626?2@
15b. Ae8elop cople4 copo$ition$ on $tudent6 or teac#er6$elected topic$ t#at are $uited
to an identified audience and purpo$e and t#at include 8ocabular( $elected to clarif(
eanin!0 create ia!e$0 and $et a tone >E/A626?2@
15c. Ae8elop cople4 copo$ition$ on $tudent6 or teac#er6$elected topic$ t#at are $uited
to an identified audience and purpo$e and t#at include inforation/idea$ $elected to
en!a!e t#e intere$t of t#e reader >E/A626?2@
15d. Ae8elop cople4 copo$ition$ on $tudent6 or teac#er6$elected topic$ t#at are $uited
to an identified audience and purpo$e and t#at include clear 8oice >E/A626?2@
13a. Ae8elop cople4 copo$ition$ u$in! "ritin! proce$$e$ $uc# a$ $electin! topic and
for >e.!.0 deterinin! a purpo$e and audience@ >E/A626?&@
13b. Ae8elop cople4 copo$ition$ u$in! "ritin! proce$$e$ $uc# a$ pre"ritin! >E/A626
?&@
13c. Ae8elop cople4 copo$ition$ u$in! "ritin! proce$$e$ $uc# a$ draftin! >E/A626
?&@
13d. Ae8elop cople4 copo$ition$ u$in! "ritin! proce$$e$ $uc# a$ conferencin! "it#
peer$ and teac#er$ >E/A626?&@
13e. Ae8elop cople4 copo$ition$ u$in! "ritin! proce$$e$ $uc# a$ re8i$in! for content
and $tructure ba$ed on feedbac5 >E/A626?&@
13f. Ae8elop cople4 copo$ition$ u$in! "ritin! proce$$e$ $uc# a$ proofreadin!/
editin! to ipro8e con8ention$ of lan!ua!e >E/A626?&@
13!. Ae8elop cople4 copo$ition$ u$in! "ritin! proce$$e$ $uc# a$ publi$#in! u$in!
a8ailable tec#nolo!( >E/A626?&@
1%a. E4tend de8elopent of indi8idual $t(le to include t#e follo"in!: a8oidance of
o8eru$ed "ord$0 clic#B$0 and 7ar!on >E/A626?5@
2
1%b. E4tend de8elopent of indi8idual $t(le to include t#e follo"in!: a 8ariet( of
$entence $tructure$ and pattern$ >E/A626?5@
1%c. E4tend de8elopent of indi8idual $t(le to include t#e follo"in!: diction t#at $et$
tone and ood >E/A626?5@
1%d. E4tend de8elopent of indi8idual $t(le to include t#e follo"in!: 8ocabular( and
p#ra$in! t#at reflect t#e c#aracter and teperaent of t#e "riter >E/A626?5@
20b. )rite for 8ariou$ purpo$e$0 includin!: functional docuent$ >e.!.0 re$ue$0
eo$0 propo$al$@ >E/A626?3@
21. Appl( $tandard rule$ of $entence foration0 includin! parallel $tructure >E/A6&6
?2@
22a. Appl( $tandard rule$ of u$a!e0 for e4aple: a8oid $plittin! infiniti8e$ >E/A6&6?2@
2&a. Appl( $tandard rule$ of ec#anic$ and punctuation0 includin! parent#e$e$ >E/A6&6
?2@
2&b. Appl( $tandard rule$ of ec#anic$ and punctuation0 includin! brac5et$ >E/A6&6?2@
2&c. Appl( $tandard rule$ of ec#anic$ and punctuation0 includin! da$#e$ >E/A6&6?2@
2&d. Appl( $tandard rule$ of ec#anic$ and punctuation0 includin! coa$ after
introductor( ad8erb clau$e$ and lon! introductor( p#ra$e$ >E/A6&6?2@
2&e. Appl( $tandard rule$ of ec#anic$ and punctuation0 includin! ,uotation ar5$ for
$econdar( ,uotation$ >E/A6&6?2@
2&f. Appl( $tandard rule$ of ec#anic$ and punctuation0 includin! internal
capitali=ation >E/A6&6?2@
25. U$e $tandard En!li$# !raar0 diction0 and $(nta4 "#en $pea5in! in foral
pre$entation$ and inforal !roup di$cu$$ion$ >E/A6+6?1@
23c. Select lan!ua!e appropriate to $pecific purpo$e$ and audience$ for $pea5in!0
includin!: participatin! in cla$$ di$cu$$ion$ >E/A6+6?1@
2*b. /i$ten to detailed oral in$truction$ and pre$entation$ and carr( out cople4
procedure$0 includin! "ritin! re$pon$e$ >E/A6+6?2@
2*d. /i$ten to detailed oral in$truction$ and pre$entation$ and carr( out cople4
procedure$0 includin! ta5in! accurate0 detailed note$ >E/A6+6?2@
2%a. Aeli8er pre$entation$ t#at include t#e follo"in!: lan!ua!e0 diction0 and $(nta4
$elected to $uit a purpo$e and ipact an audience >E/A6+6?&@
&0b. U$e acti8e li$tenin! $trate!ie$0 includin!: $electin! and or!ani=in! inforation
>E/A6+6?+@
&1b. Aeli8er oral pre$entation$0 includin! re$pon$e$ t#at anal(=e inforation in te4t$ and
edia >E/A6+6?+@
&+b. Select and criti,ue rele8ant inforation for a re$earc# pro7ect u$in! t#e
or!ani=ational feature$ of a 8ariet( of re$ource$0 includin!: electronic te4t$ >e.!.0
databa$e 5e("ord $earc#e$0 $earc# en!ine$0 e6ail addre$$e$@ >E/A656?1@
&5b. /ocate0 anal(=e0 and $(nt#e$i=e inforation fro a 8ariet( of cople4 re$ource$0
includin!: electronic $ource$ >E/A656?2@
&%a. U$e "ord proce$$in! and/or tec#nolo!( to draft0 re8i$e0 and publi$# 8ariou$ "or5$0
includin! functional docuent$0 u$in! forat tec#ni,ue$ t#at a5e t#e docuent
u$er friendl( >E/A656?+@
&
Sample +cti%ities
+cti%it, 1: Job or Career- '!$Es: .1c/ 10a/ 10b/ 10c/ 10/ 12c3 Business Stanars:
4b/ 4c(
Student$ "ill re$pond to t#e follo"in! introductor( propt and $#are t#eir re$pon$e$ "it# t#e
cla$$: CSc#ool i$ a 7ob for (ou but a career for e.D -ollo"in! a teac#er6facilitated di$cu$$ion
of t#e $iilaritie$ and difference$ bet"een a 7ob and a career0 t#e cla$$ "ill coplete a ;enn
dia!ra coparin! and contra$tin! coponent$ of eac# cla$$ification. '#e teac#er "ill
re8ie" $tep$ in t#e proce$$ of "ritin! an e$$a( t#at $upport$ a clearl( $tated central idea
de8eloped in a lo!ical $e,uence "it# tran$itional de8ice$. '#en0 $tudent$ "ill "rite an e$$a(
coparin! and contra$tin! a 7ob and a career0 u$in! lan!ua!e appropriate to t#e ta$5.
+cti%it, 1: $etter of +pplication '!$Es: .0/ 12a/ 12b/ 12c/ 12/ 12e/ 12f/ 12g/ 15a/
15b/ 15c/ 15/ 1.b/ 15a/ 65a3 Business Stanars: 6/ 0a/ 0c/ 4b/ 4c/ 4/ 7f/ 7g/ 1.c(
Eac# $tudent "ill be re,uired to !o t#rou!# t#e $tep$ of t#e eplo(ent proce$$0 be!innin!
"it# a letter of application.
'#e $tudent$ "ill be !i8en a $aple application letter and di$cu$$ it$ forat and
c#aracteri$tic$. '#e $tudent$ "ill di$cu$$ t#e foration and content$ of t#e bod( of
t#e letter.
'#e $tudent$ or teac#er "ill brin! to cla$$ t#ree e4aple$ of application letter$. Eac#
$tudent "ill decide "#ic# letter #e/$#e feel$ i$ ore reader friendl( and fulfill$ it$
purpo$e t#e be$t and "rite a per$ua$i8e para!rap#0 defendin! #i$/#er c#oice. Eac#
$tudent "ill pre$ent #i$/#er be$t letter and t#e per$ua$i8e para!rap# to t#e cla$$. '#e
"#ole cla$$ "ill t#en di$cu$$ t#e letter and a!ree or di$a!ree on it$ reader friendline$$
and fulfillent of purpo$e. '#e letter$ "ill t#en be u$ed to create a $ection of a
bulletin board on t#e application proce$$.
'#e $tudent$ "ill create and copo$e a letter of application for a 7unior or $enior
le8el po$ition in t#e .u$ine$$ En!li$# cla$$. '#e $tudent$ "ill u$e t#e proper forat
for a bloc5 letter and copo$e a t#ree6para!rap# bod( t#at contain$ t#e purpo$e of t#e
letter0 $upportin! detail$ for ,ualification for t#e $pecific po$ition0 and t#e re,ue$t for
an inter8ie"0 a$ "ell a$ a$$i$tance fro t#e teac#er for $ucce$$ in t#i$ po$ition. '#e
letter "ill be "ritten u$in! $tandard En!li$#0 a8oidin! o8eru$ed "ord$0 clic#B$0 and
7ar!on. '#e letter "ill contain a 8ariet( of "ell6"ritten $entence $tructure$ and
pattern$ and proper diction t#at $et$ a $eriou$ tone or ood.
Student$ "ill u$e a $tandard "ritin! proce$$ t#at include$ pre"ritin!0 draftin! and
conferencin! "it# peer$ and teac#er$. '#e $tudent$ "ill u$e "ord proce$$in! and/or
tec#nolo!( to #elp draft0 re8i$e0 edit0 and publi$# t#e docuent.
Student$ "ill create a Portfolio in Pro!re$$0 P9P folder0 and u$e t#i$ a$ t#e fir$t publi$#ed
piece of "ritin!0 a$ "ell a$ an e4aple of an application letter to be u$ed in a later unit $tud(.
+
+cti%it, 6: +pplication Forms '!$Es: .0/ 14a/ 14b/ 14c/ 14/ 14/ 12c/ 17/ 6.b3
Business Stanars: 0c/ 4b/ 4c(
'#e $econd $tep of t#e eplo(ent proce$$ i$ t#e application for. '#e teac#er "ill brin!
t#ree different application for$ to cla$$0 obtained eit#er fro a bu$ine$$ or online $ource.
'#e teac#er "ill facilitate a di$cu$$ion on #o" to coplete eac# $ection of t#e application
$ucce$$full(. Eac# $tudent "ill t#en $elect one for to fill it out indi8iduall(. 9n a teac#er6
directed acti8it(0 t#e $tudent$ "ill re8i$e and edit t#eir application for$.
'#e $tudent$ "ill ne4t "rite an e$$a( citin! and e4plainin! $oe #elpful tip$ and appropriate
lan!ua!e for fillin! out an application for. '#e purpo$e of t#i$ e$$a( "ill be to en!a!e t#e
reader:$ intere$t and infor #i/#er of t#e iportance of eac# $ection. Student$ "ill u$e
proper "ord c#oice and 8ocabular( for $ettin! tone for a $pecific audience. Se8eral $tudent$
"ill $#are t#eir e$$a( "it# t#e cla$$. '#i$ e$$a( "ill be #ou$ed in t#eir P9P folder for later
reference.
'#e $tudent$ "ill t#en accuratel( coplete anot#er application for pro8ided b( t#e teac#er0
5eepin! in ind t#e tip$ and $u!!e$tion$ pre$ented in t#e cla$$ di$cu$$ion. '#e $tudent:$ final
application "ill be copleted in pencil. )#en editin! and re8i$ion$ are copleted0 t#e
$tudent "ill "rite t#e inforation in in5 and #ou$e t#e application for a$ an e4aple in
#i$/#er P9P folder. An( reainin! unu$ed application for$ "ill be u$ed to create anot#er
$ection of a bulletin board on t#e application proce$$.
+cti%it, 0: $anguage 8n%entor, Test '!$Es: 11/ 11a/ 16a/ 16b/ 16c/ 16/ 16e/ 16f3
Business Stanars: 7g(
'#e t#ird part of t#e ba$ic eplo(ent proce$$ i$ an eplo(ent te$t. Since t#e $tudent$ are
appl(in! for a po$ition in t#e .u$ine$$ En!li$# cla$$0 t#e eplo(ent te$t "ill a$$e$$ t#eir
lan!ua!e $5ill$. '#e in8entor( te$t "ill co8er t#e follo"in!:
8ocabular(
$pellin!
En!li$# u$a!e0 includin! $plittin! infiniti8e$0 parallel $tructure and coa$ in
introductor( ad8erb clau$e$ and lon! introductor( p#ra$e$
punctuation0 includin! da$#e$0 brac5et$0 parent#e$e$0 ,uotation$ and $econdar( ,uote$
capitali=ation0 abbre8iation$0 and nuber$
'#e re$ult$ of t#i$ lan!ua!e in8entor( te$t "ill be #ou$ed in t#e Portfolio in Pro!re$$ folder$
and u$ed a$ a reference for differentiatin! on!oin! !raar and 8ocabular( re8ie".
Eplo(ent te$t$ a( be created b( t#e teac#er0 located in a .u$ine$$ En!li$# te4t
"or5boo5 or located online. Po$$ible 9nternet $ite$ a( be:
""".!raarboo5.co/punctuation/puncEa$terEte$t.a$p
""".u8$c.edu/o"l/te$t$/punct/punct.#tl
""".//colle!e.#co.co/en!li$#/elibrar(/punctuation.#tl
5
+cti%it, 4: Ongoing Dail, $anguage 9e%ie: '!$Es: 11/ 16/ 16e3 Business Stanars:
4a/ 4b/ 4c/ 7e(
'#e $tudent$ "ill continue acti8itie$ in t#eir Aail( /an!ua!e Fe8ie" >A/F@ noteboo5$. At
t#e be!innin! of eac# cla$$ period0 $tudent$ "ill cop( an unedited $entence or t"o fro t#e
board or o8er#ead tran$parenc(. Appl(in! rule$ of !raar0 $pellin!0 punctuation0 ,uote$0
8erb u$a!e0 parallel $tructure0 and $entence con$truction0 t#e $tudent$ are to proofread and
edit0 u$in! proofreader:$ ar5$. Aifferent $tudent$ "ill !o to t#e board and edit eac#
$entence. '#e cla$$ "ill be allo"ed to ,ue$tion t#e ar5$0 a$5 ,ue$tion$ for clarit( on t#e u$e
of t#e ar5>$@0 and/or pro8ide ore editin! if needed. Student$ are e4pected to an$"er all
,ue$tion$ rai$ed and e4plain all ar5$ u$ed.
Teacher Note: For special study, language skill deficiencies assessed in the employment test
will be addressed as needed in activities for each unit.
+cti%it, 2: !etting a Job is One Thing/ but ;eeping 8t is +nother '!$Es: .1c/ 1.b/
1.c/ 1./ 14/ 17b/ 61b/ 60b/ 64b3 Business Stanars: 15f/ 1.c/ 1.g(
'#e $tudent$ "ill "rite in 7ournal$ in re$pon$e to t#e follo"in! propt: Gettin! a 7ob i$ one
t#in!0 but 5eepin! it i$ anot#er. '#e( "ill e4plain t#e eanin! of t#e $tateent and !i8e
$oe tip$ on 5eepin! a 7ob. Student$ "ill $#are t#eir re$pon$e$. A$ t#e re$pon$e$ are read0
$tudent$ "ill a5e and po$t a cla$$ or!ani=ational c#art0 li$tin! and e4plainin! 7ob65eepin!
$5ill$ entioned in t#e di$cu$$ion.
'#e $tudent$ "ill t#en addre$$ t#e follo"in! propt: )#at i$ t#e difference bet"een #ard
and $oft $5ill$< )#ic# #a$ t#e cla$$ 7u$t di$cu$$ed< )#at "ould be a !ood definition of #ard
and $oft $5ill$<
-or furt#er $tud(0 t#e $tudent$ "ill u$e 5e("ord$ in different $earc# en!ine$ to identif(0
re$earc#0 and e8aluate appropriate $ource$ and rele8ant inforation t#at define and illu$trate
$oft $5ill$. Student$ "ill u$e online databa$e$0 electronic re$ource$ or 9nternet6ba$ed
re$ource$ to locate0 read0 and print appropriate inforation. U$in! a8ailable tec#nolo!(0
$tudent$ "ill copo$e and pre$ent a t#ree6 to fi8e6inute pre$entation on t#eir findin!$0
citin! $ource$ u$in! an appropriate $t(le !uide. Peer !roup$ and t#e teac#er "ill identif( t#e
$tren!t#$ and effecti8ene$$ of eac# pre$entation ba$ed upon a rubric e$tabli$#ed b( t#e
teac#er before be!innin! t#e acti8it(.
3
Sample +ssessments
!eneral !uielines
U$e a 8ariet( of perforance a$$e$$ent$ to deterine $tudent under$tandin! of
content. Select a$$e$$ent$ t#at are con$i$tent "it# t#e t(pe of product t#at re$ult$
fro t#e $tudent acti8itie$0 and de8elop a $corin! rubric collaborati8el( "it# ot#er
teac#er$ or $tudent$. '#e follo"in! are $aple$ of a$$e$$ent$ t#at can be u$ed for
t#i$ unit:

!eneral +ssessments
Student$ "ill be a$$e$$ed 8ia teac#er ob$er8ation$0 $5ill$ c#ec5li$t$0 copleted
for$0 and anecdotal record$ to onitor indi8idual pro!re$$ in readin!
$trate!ie$ and "ritin! $5ill$.
'#e $tudent$ "ill create a Portfolio in Pro!re$$ folder to #ou$e e4aple$ and
publi$#ed docuent$ for later reference.
'#e $tudent$ "ill re$earc# and brin! to cla$$ for pre$entation e4aple$ of
application letter$0 application for$0 and inforation on 7ob 5eepin! $5ill$.
'#e $tudent$ "ill create a bulletin board on t#e application proce$$ fro
e4aple$ brou!#t to cla$$.
'o te$t t#e $tudent$: under$tandin! of $oft $5ill$ and t#eir iportance to an(
7ob0 eac# $tudent "ill be !i8en a 7ob65eepin! $5ill$ te$t. 9t "ill be created b(
t#e teac#er or ta5en on t#e 9nternet. One $uc# $ite a( be
""".careerdepot.or!/c(!5eep.#t.
+cti%it,#Specific +ssessments
Acti8it( 2 : '#e $tudent$ "ill be!in t#eir Portfolio in Pro!re$$ "it# an
application letter. '#i$ application letter "ill contain t#e follo"in! criteria:
current date
in$ide or letter addre$$ to teac#er
proper $alutation
bod( of letter:
purpo$e: to appl( for a po$ition in .u$ine$$ En!li$# cla$$
detail$: to pro8ide per$onal and acadeic ,ualitie$ t#at fit t#e 7ob
po$ition a$ a eber of t#e .u$ine$$ En!li$# cla$$0 a$ "ell a$ an(
out$ide e4perience or e4tracurricular acti8itie$ t#at "ould deon$trate
po$iti8e c#aracter trait$
conclu$ion: to a$5 for a per$onal inter8ie" and a$$i$tance fro t#e
reader >teac#er@ for $ucce$$ in t#i$ po$ition
coplientar( clo$e
$i!nature
*
nae and addre$$
'#e letter "ill contain fe" or no error$ in !raar0 u$a!e0 ec#anic$0 or
$pellin!.
Acti8it( & : E4aple application for$ a( be found on t#e 9nternet at
http://<obs=state=%a=us/state7=oc. -urt#er online practice a( be found at
$e8eral $ite$ includin! t#e follo"in!:
:::=college%ie:=com/career/<ob>hunting/app or
""".7ob$earc#.about.co/librar(/7obapp/bl7obappinde4.#t
Acti8it( + : After all lan!ua!e in8entor( te$t$ #a8e been ta5en0 t#e te$t "ill be
returned to eac# $tudent. '#e cla$$ and t#e teac#er "ill di$cu$$ t#e an$"er$0
and eac# $tudent "ill edit and correct an$"er$0 a$ nece$$ar(. '#eir te$t $core$
"ill be coputed0 and area>$@ of deficiencie$0 noted. '#e te$t "ill be u$ed a$ a
tool for future lan!ua!e $5ill$ $tudie$ to be addre$$ed in t#e dail( lan!ua!e
re8ie" acti8it( pre$ented at t#e be!innin! of eac# cla$$ period. '#i$ te$t "ill
al$o be #ou$ed a$ a reference tool in t#e P9P folder.
Acti8it( 5 : Student$ "ill create a Aail( /an!ua!e Fe8ie" di8i$ion in t#eir
binder. All of t#e dail( lan!ua!e re8ie" $entence$ "ill be #ou$ed in t#i$
$ection. At t#e end of t#e !radin! period0 t#e $tudent$ "ill !at#er all of t#e
A/F:$ fro t#at !radin! period and u$e t#e a$ a $tud( !uide for a lan!ua!e
$5ill$ te$t.
H
Business English
Unit 1: Communicating :ith Others
Time Frame: Appro4iatel( t#ree "ee5$
Unit Description
'#i$ unit focu$e$ on t#e counication proce$$ and t#e po"erful role t#at c#oice of
8ocabular( and diction pla( in counicatin! "#at i$ intended. /i$tenin!0 readin!0
$pea5in!0 ob$er8in!0 and "ritin! are e$$ential $5ill$ in t#e counication proce$$. 9t i$ t#e
re$pon$ibilit( of bot# t#e $ender >"riter@ and t#e recei8er >reader@ to focu$ on all $5ill$ in t#e
proce$$. 9f eit#er part( fail$ to fulfill #i$/#er re$pon$ibilit( in an( part of t#e proce$$0
i$counication "ill occur. ;ocabular( "ill continue to be de8eloped and e4tended b(
focu$in! on definin! "ord$ "it#in t#e conte4t of t#e unit.
Stuent Unerstaning
'#e e$$ential !oal$ of t#i$ unit re,uire $tudent$ to focu$ on t#e counication proce$$ and
t#e eleent$ in8ol8ed. '#e $tudent "ill identif( barrier$ t#at cau$e i$counication and
deterine po$$ible $olution$. '#e $tudent "ill t#in5 criticall( about t#e ipact of lan!ua!e in
anal(=in! and preparin! t#e "ritten and $po5en counication.
!uiing "uestions
1. Can $tudent$ e4plain t#e po"erful role of lan!ua!e in $#apin! realit( and cultural
$tandard$<
2. Can $tudent$ define communication<
&. Can $tudent$ de$cribe different for$ of tran$ittin! counication<
+. Can $tudent$ e4plain $oe cau$e$ for i$counication<
5. Can $tudent$ e4plain t#e need for de8elopin! $5ill$ in li$tenin!0 readin!0 "ritin!0
ob$er8in!0 and $pea5in! in t#eir per$onal li8e$< '#eir career$<
3. Can $tudent$ de$cribe barrier$ to an(/all for$ of t#e counication proce$$< ?o"
can t#e$e barrier$ be corrected<
*. Can $tudent$ e4plain t#e rele8ance and t#e iportance of de8elopin! $5ill$ in t#e
counication proce$$<
0&a. Ara" conclu$ion$ and a5e inference$ about idea$ and inforation in cople4
te4t$ in oral and "ritten re$pon$e$0 includin! fiction/nonfiction >E/A616?&@
.u$ine$$ En!li$# Unit 2Counicatin! "it# Ot#er$
%
0&c. Ara" conclu$ion$ and a5e inference$ about idea$ and inforation in cople4
te4t$ in oral and "ritten re$pon$e$0 includin! public docuent$ >E/A616?&@
cople4 te4t$0 includin! con$uer0 "or5place0 public0 and #i$torical docuent$0
repre$ent a 8ie" or coent on life. >E/A616?+@
10c. 9dentif(0 !at#er0 and e8aluate appropriate $ource$ and rele8ant inforation to $ol8e
proble$ u$in! ultiple $ource$0 includin! electronic re$ource$ >E/A6*6?2@
1&a.
Anal(=e inforation "it#in and acro$$ !rade6appropriate print and nonprint te4t$
u$in! 8ariou$ rea$onin! $5ill$0 includin! identif(in! cau$e6effect relation$#ip$
>E/A6*6?+@
1&b. Anal(=e inforation "it#in and acro$$ !rade6appropriate print and nonprint te4t$
u$in! 8ariou$ rea$onin! $5ill$0 includin! rai$in! ,ue$tion$ >E/A6*6?+@
1&c. Anal(=e inforation "it#in and acro$$ !rade6appropriate print and nonprint te4t$
u$in! 8ariou$ rea$onin! $5ill$0 includin! rea$onin! inducti8el( and deducti8el(
>E/A6*6?+@
1&d. Anal(=e inforation "it#in and acro$$ !rade6appropriate print and nonprint te4t$
u$in! 8ariou$ rea$onin! $5ill$0 includin! !eneratin! a t#eor( or #(pot#e$i$ >E/A6*6
?+@
1&e. Anal(=e inforation "it#in and acro$$ !rade6appropriate print and nonprint te4t$
u$in! 8ariou$ rea$onin! $5ill$0 includin! $5iin!/$cannin! >E/A6*6?+@
1&f. Anal(=e inforation "it#in and acro$$ !rade6appropriate print and nonprint te4t$
u$in! 8ariou$ rea$onin! $5ill$0 includin! di$tin!ui$#in! fact$ fro opinion$ and
probabilit( >E/A6*6?+@
1+a. Ae8elop cople4 copo$ition$0 e$$a($0 and report$ t#at include t#e follo"in!: a
clearl( $tated central idea/t#e$i$ $tateent >E/A626?1@
1+b. Ae8elop cople4 copo$ition$0 e$$a($0 and report$ t#at include t#e follo"in!: a
clear0 o8erall $tructure >e.!.0 introduction0 bod(0 appropriate conclu$ion@ >E/A626
?1@
$upportin! para!rap#$ or!ani=ed in a lo!ical $e,uence >e.!.0 $patial order0 order of
iportance0 a$cendin!/de$cendin! order0 c#ronolo!ical order0 parallel con$truction@
>E/A626?1@
13a. Ae8elop cople4 copo$ition$ u$in! "ritin! proce$$e$ $uc# a$ $electin! topic and
for >e.!.0 deterinin! a purpo$e and audience@ >E/A626?&@
13b. Ae8elop cople4 copo$ition$ u$in! "ritin! proce$$e$ $uc# a$ pre"ritin! >E/A626
?&@
?&@
13d. Ae8elop cople4 copo$ition$ u$in! "ritin! proce$$e$ $uc# a$ conferencin! "it#
peer$ and teac#er$ >E/A626?&@
13e. Ae8elop cople4 copo$ition$ u$in! "ritin! proce$$e$ $uc# a$ re8i$in! for content
and $tructure ba$ed on feedbac5 >E/A626?&@
10
1*a. U$e t#e 8ariou$ ode$ to "rite cople4 copo$ition$0 includin! definition e$$a(
>E/A626?+@
1*c. U$e t#e 8ariou$ ode$ to "rite cople4 copo$ition$0 includin! a re$earc# pro7ect
>E/A626?+@
1*!. U$e t#e 8ariou$ ode$ to "rite cople4 copo$ition$0 includin! per$ua$i8e e$$a($
>E/A626?+@
21. Appl( $tandard rule$ of $entence foration0 includin! parallel $tructure
>E/A6&6?2@
2&e. Appl( $tandard rule$ of ec#anic$ and punctuation0 includin! ,uotation ar5$ for
$econdar( ,uotation$ >E/A6&6?2@
2+. U$e a 8ariet( of re$ource$ >e.!.0 dictionarie$0 t#e$auru$e$0 !lo$$arie$0 tec#nolo!(@
and te4tual feature$0 >e.!.0 definitional footnote$0 $idebar$@ to 8erif( "ord $pellin!$
>E/A6&6?&@
2*a. /i$ten to detailed oral in$truction$ and pre$entation$ and carr( out cople4
procedure$0 includin! readin! and ,ue$tionin! >E/A6+6?2@
procedure$0 includin! "ritin! re$pon$e$ >E/A6+6?2@
2*c. /i$ten to detailed oral in$truction$ and pre$entation$ and carr( out cople4
procedure$0 includin! forin! !roup$ >E/A6+6?2@
2%b. Aeli8er pre$entation$ t#at include t#e follo"in!: deli8er( tec#ni,ue$ includin!
repetition0 e(e contact0 and appeal to eotion $uited to a purpo$e and audience
>E/A6+6?&@
2%c. Aeli8er pre$entation$ t#at include t#e follo"in!: an or!ani=ation t#at include$ a
introduction0 rele8ant e4aple$0 and/or anecdote$ >E/A6+6?&@
+0b. U$e $elected $t(le !uide$ to produce cople4 report$ t#at include t#e follo"in!:
$tandard forattin! for $ource ac5no"led!eent >E/A656?5@
11
Sample +cti%ities
+cti%it, 1: Ongoing Dail, $anguage 9e%ie: '!$Es: 11/ 16/ 16e3 Business
Stanars: 4a/ 4b/ 4c/ 7e(
+cti%it, 1: The Communication ?rocess '!$Es: 16a/ 16b/ 16c/ 16/ 16e/ 16f/ 12a/ 12b/
12c/ 12/ 12e/ 12f/ 17a/ 15a/ 15b/ 15c3 Business Stanars: 0c/ 4b/ 4e/ 15f(
A$ a cla$$0 t#e $tudent$ $#ould be able to define communication and de$cribe t#e
counication proce$$. '#e $tudent$ "ill identif( $e8eral "a($ t#e( counicated in t#e
la$t 2+ #our$0 bot# !ood and bad. )or5in! in $all !roup$ of t#ree or four0 eac# $tudent "ill
di$cu$$ one counication epi$ode #e/$#e "a$ in8ol8ed in durin! t#e pa$t 2+ #our$0
includin! t#o$e "it# !ood and poor outcoe$. Eac# !roup "ill create a c#art "it# t#e
follo"in! #eadin!$: Sender0 Fecei8er0 Purpo$e0 .arrier0 Outcoe0 and 1et#od of
Counication. Eac# !roup "ill c#art t#e 8ariet( of counication$ t#e !roup encountered0
a$5in! t#e$e ,ue$tion$:
)ere t#ere an( barrier$ to t#e counication<
)#o "ere t#e $ender$<
)#o "ere t#e recei8er$<
)#at "a$ t#e purpo$e of t#e con8er$ation<
)#at "a$ t#e outcoe of t#e entire counication<
)#at "a$ t#e et#od of counication<
One eber of eac# !roup "ill a5e a pre$entation to t#e cla$$ on one of t#e epi$ode$ fro
t#e c#art0 de$cribin! t#e $ituation and e4plainin! t#e part$ of t#e c#art. .efore t#e
pre$entation$0 t#e teac#er and $tudent$ "ill de$i!n a rubric includin! appropriate ite$ to
deterine if t#e counication "a$ effecti8e >e.!.0 or!ani=ation0 content 5no"led!e0 8i$ual$0
ec#anic$0 deli8er(@. 9f not0 t#e $tudent$ "ill offer $oe $olution$ t#at could #a8e been u$ed
to obtain a ore po$iti8e outcoe.
Eac# !roup "ill t#en identif( t#e et#od of counication u$ed in eac# $ituation. Eac#
!roup:$ re$pon$e $#ould include t#e $5ill$ in8ol8ed "it# t#e counication proce$$I
12
readin!0 "ritin!0 $pea5in!0 li$tenin!0 and ob$er8in!. Eac# !roup "ill "rite a definition e$$a(
definin! communication and t#e proce$$ of counication0 !i8in! e4aple$ t#at include
barrier$0 outcoe$0 and re$olution$. '#e e$$a( "ill al$o include re$earc# fro current data
and on6line re$ource$ to 8alidate t#e point$ pre$ented in t#e paper. '#i$ definition e$$a( "ill
be "ritten u$in! t#e coplete "ritin! proce$$ and utili=in! correct punctuation and effecti8e0
"ell6"ritten $entence$.
+cti%it, 6: Classif,ing an 9ecogni@ing Communication S*ills '!$Es: 16a/ 16b/ 16c/
12a/ 12b/ 12c/ 12/ 12e/ 17g/ 12c3 Business Stanar: 4b(
Student$ $#ould practice cla$$ification and reco!nition of !ood counication $5ill$ b(
en!a!in! t#e follo"in! acti8itie$:
Eac# $tudent "ill $elect a per$on "#o t#e( con$ider a !ood counicator. On a
$#eet of paper0 t#e $tudent "ill "rite t#e ,ualitie$ t#at a5e t#at per$on a !ood
counicator. Student$ "ill $#are t#eir re$pon$e$ and create a li$t of coon
,ualitie$ on t#e board.
Student$ "ill $elect a "ell65no"n per$onalit( fro local0 national0 or international
$tatu$ and anal(=e #i$/#er counication $5ill$. '#e $tudent$ "ill defend t#eir
opinion$ in a $#ared "ritten re$pon$e.
Student$ "ill c#oo$e one of t#e per$onalitie$ di$cu$$ed in cla$$ t#at be$t
e4eplifie$ t#e c#aracteri$tic$ of a !ood counicator and "rite a per$ua$i8e
e$$a( on t#at c#aracter0 pro8idin! e8idence to $ub$tantiate t#e opinion. '#i$
per$ua$i8e e$$a( $#ould be "ritten u$in! t#e "ritin! proce$$ and utili=in! correct
punctuation and effecti8e0 "ell6"ritten $entence$.
+cti%it, 0: Aiscommunication '!$Es: .0/ 16a/ 16b/ 16c3 Business Stanars: 0c/ 4a/
4b/ 15f(
1i$counication occur$ "#en barrier$ are bloc5in! t#e counication proce$$. Student$
"ill "rite a $#ared re$pon$e or 7ournal entr( de$cribin! a $ituation0 #uorou$ or $eriou$0 in
"#ic# i$counication occurred0 e4plainin! t#e outcoe and #o" it could #a8e been
pre8ented.
Student$ "ill re$earc# for cartoon$0 picture$0 ad8erti$eent$0 or "ritten article$ t#at could be
con$idered i$leadin! or ea$il( i$under$tood. '#e $tudent$ "ill $#are t#eir findin!$ "it#
t#e cla$$. '#e ot#er cla$$ eber$ "ill anal(=e t#e rea$on$ for t#e different interpretation$.
'#e $tudent$ "ill t#en anal(=e #o" ea$il( i$counication can occur and deterine #o"
i$counication can affect life and "or5 $ituation$. At t#e end of t#e di$cu$$ion0 t#e
$tudent$ "ill create a colla!e of all t#eir findin!$.
-or abi!uou$ ad8erti$eent$0 "ord$0 $a(in!$ and re$pon$e$0 t#e follo"in! "eb$ite a( be
u$ed: """.!ra(6area.or!/Fe$earc#/Abi!/.
1&
+cti%it, 4: The S*ill of 9eaing an Unerstaning '!$Es: .6a/ 16a/ 16c/ 16/ 16e3
Business Stanars: 4a/ 4e(
'#e $tudent$ "ill be !i8en a $#ort0 abi!uou$ pa$$a!e or $tor( and "ill read and an$"er
$pecific copre#en$ion ,ue$tion$. '#e $tudent$ "ill be di8ided into $all !roup$ of t#ree or
four and di$cu$$ t#eir an$"er$ and !i8e rea$on$ for t#e0 citin! reference$ in t#e te4t. '#en0
t#e $tudent$ "ill di$cu$$ t#e an$"er$ a$ a "#ole cla$$ and e8aluate t#e $upportin! detail$ to
pro8e or di$pro8e t#e an$"er$. '#e $tudent$ "ill anal(=e and dra" conclu$ion$ fro t#eir
re$pon$e$ about t#e iportance of "ritin! clear and conci$e docuent$ and "ill "rite a
7ournal entr( or re$pon$e para!rap# on "#at "a$ learned about abi!uou$ "ritin!$.
+cti%it, 2: Unerstaning Essential S*ills '!$Es: .6c/ 1.c/ 16c/ 10a/ 10b/ 10c/ 10/
17c/ 10/ 14/ 17a/ 17b/ 17c/ 0.b3 Business Stanars: 6a/ 0g/ 4b/ 4/ 15f/ 1.c(
9n !roup$ of t#ree or four0 $tudent$ "ill create a c#art $pecificall( e4plainin! #o" eac# of t#e
counication $5ill$Ireadin!0 "ritin!0 $pea5in!0 li$tenin!0 and ob$er8in!Iare u$ed in
different occupation$ >e.!.0 $ale$ repre$entati8e0 autooti8e ec#anic0 data/inforation
proce$$or0 !rap#ic de$i!ner@ u$in! occupation a$ t#e fir$t colun and t#e counication
$5ill$ a$ colun$ t"o t#rou!# $i4. -or e4aple:
Job Feadin! )ritin! Spea5in! /i$tenin! Ob$er8in!
Sale$
Fepre$entati8e
Fead and
under$tand
broc#ure$0
product
anual$0
copan(
policie$0
contract$0
"arrantie$
to
under$tand
copan(
product
and/or
$er8ice
)rite clear
contract$0 p#one
e$$a!e$0 dail(
and "ee5l(
report$0 and
corre$pondence to
a8oid
i$counication
Spea5 to
and "it#
co"or5er$0
client$0
ne"
cu$toer$
and
bu$ine$$
a$$ociate$
to create
ore
bu$ine$$
/i$ten to
co"or5er$0
client$ and
bu$ine$$
a$$ociate$
to
continue
cu$toer
!ood"ill
Ob$er8e
reaction to
$ale$
prootion$
and deo$ for
cu$toer
under$tandin!.
.e a"are of
bod( lan!ua!e
to facilitate
tie
ana!eent
'#e "#ole cla$$ "ill di$cu$$ and create one c#art on t#e o8er#ead or board. '#e cla$$ "ill
deterine if all counication $5ill$ are u$ed in eac# 7ob occupation and if t#e( are e$$ential
$5ill$ in an( particular 7ob or career.
-ro t#i$ di$cu$$ion0 eac# $tudent "ill do a re$earc# pro7ect on an occupation or career
intere$t. U$in! t#e Occupational Outlook andbook and appropriate "eb $ite$0 t#e $tudent
"ill re$earc# inforation to e4plain and/or illu$trate #o" t#e counication $5ill$Ireadin!0
"ritin!0 li$tenin!0 and ob$er8in!Iare u$ed in #i$/#er occupation or career intere$t. A "eb$ite
1+
containin! a !uide to !raar and "ritin! i$ #ttp://"eb$ter.conet.edu/!raar/.-ro t#e
re$earc#0 t#e $tudent "ill create a ulti6para!rap# e$$a( t#at include$ t#e follo"in!:
9ntroduction:
identifie$ and de$cribe$ t#e occupation
a5e$ !eneral $tateent concernin! t#e counication $5ill$
.od(:
include$ $eparate para!rap# for eac# of t#e counication $5ill$
$pecificall( de$cribe$ and !i8e$ e4aple$ for eac#
Conclu$ion:
re$tateent of topic
include$ trainin!/education and future incoe
.iblio!rap#(:
li$t$ all print te4t$ and 9nternet6ba$ed $ite$
u$e$ $tandard forattin! for $ource ac5no"led!eent
'#e $tudent "ill de$i!n a po$ter t#at e4pre$$e$ inforation fro t#e e$$a( 8i$uall(. '#e
$tudent "ill a5e a t#ree6inute pre$entation on t#e pro7ect and di$pla( t#e po$ter on a
cla$$roo "all. Eac# pre$entation a( be 8ideotaped and u$ed later for feedbac5.
Teacher Note: Once the poster is no longer on display, the student will collect his!her
essay from the poster and place it in the portfolio in progress "#$#% folder.
Sample +ssessments
!eneral !uielines
fro t#e $tudent acti8itie$ and de8elop a $corin! rubric collaborati8el( "it# ot#er
t#i$ unit:

!eneral +ssessments
'#e $tudent "ill create an or!ani=ational c#art to e4plain t#e counication
proce$$.
'#e $tudent "ill re$earc# and e4plain e4aple$ of i$counication in t#e
"ritten lan!ua!e b( brin!in! cartoon$0 picture$0 and article$ t#at cau$ed reader$
difficult( in under$tandin! t#e correct e$$a!e. ?e/S#e "ill al$o rai$e ,ue$tion$
and dra" conclu$ion$ about t#e rea$on$ for t#e i$counication in t#e
e4aple$.
'#e $tudent "ill create a #uorou$ colla!e "it# t#e re$earc#ed cartoon$0 picture$0
and "ritten article$ repre$entin! i$leadin! or abi!uou$ docuent$.
15
Acti8it( 1 : '#e $tudent "ill create a Aail( /an!ua!e Fe8ie" di8i$ion in #i$/#er
binder or noteboo5. All of t#e dail( lan!ua!e re8ie" $entence$ "ill be placed in
t#i$ $ection. At t#e end of t#e !radin! period0 t#e $tudent "ill !at#er all of t#e
A/F:$ fro t#at !radin! period and u$e t#e a$ a $tud( !uide for a lan!ua!e
$5ill$ te$t.
Acti8it( & : '#e $tudent "ill "rite a per$ua$i8e e$$a( on t#e c#aracteri$tic$ of an
effecti8e counicator. '#e $tudent:$ e$$a($ "ill be a$$e$$ed for:
t#e$i$ $tateent
de8elopent
$upport
or!ani=ation
per$ua$i8e eleent$
A rubric "ill be created to co8er or!ani=ation0 content0 !raar and $pellin!0
neatne$$0 forattin! and reference$. '#e indi8idual e$$a($ "ill be a$$e$$ed b( t#e
teac#er or t#e $tudent$ "ill a$$e$$ t#e indi8idual e$$a($ and t#e re$ult$ "ill be
a8era!ed. Po$$ible "eb $ite$ for rubric$ are """.teac#6nolo!(.co or
""".rubric$.co
Acti8it( 5 : '#e $tudent$ "ill create $#ared re$pon$e$/7ournal entrie$ on teac#er6
$elected topic$. '#e $tudent$: re$pon$e$ are ,uic5 para!rap#$ but u$t aintain
proper $tructureItopic $entence0 $upportin! detail$ and conclu$ion. Since
re$pon$e$ are liited in tie0 eac# $tudent:$ re$pon$e "ill be !raded ore on
content and 5no"led!e t#an on ec#anic$. '#e $tudent:$ re$pon$e$ or entrie$ "ill
be 5ept in a 7ournal noteboo5 or "or5in! portfolio.

'#e follo"in! i$ a $u!!e$ted abi!uou$ pa$$a!e:
A couple dri8e$ up to a !a$ $tation/con8enience $tore. '#e( notice a per$on in
bu$ine$$ attire runnin! fro t#e $tore. Juic5l( follo"in! be#ind0 a per$on
(ell$0 C)e "ere 7u$t robbedKD Police are called and re$pond. '#e 8icti of
t#e robber( i$ inter8ie"ed.
'#e follo"in! ,ue$tion$ are to be an$"ered "it# 'rue/-al$e/Un5no"n:
1. '#e $tore "a$ robbed.
2. '#e o"ner of t#e $tore "a$ in bu$ine$$ attire.
&. '#e couple con$i$ted of a ale and feale.
+. '#e couple "itne$$ed t"o people runnin! fro t#e $tore.
5. '#e police inter8ie"ed t#e 8icti.
3. '#e per$on in bu$ine$$ attire "a$ (ellin!0 C)e "ere 7u$t robbedKD
13
Business English
Unit 6: The ?s,cholog, of Briting
Time Frame Bor*: Appro4iatel( t"o "ee5$
Unit Description
Student$ "ill u$e "ritin! proce$$e$0 includin! identif(in! purpo$e and audience0 and
carefull( $elect lan!ua!e appropriate for t#e audience. '#i$ unit focu$e$ on t#e efficac( of
di$tin!ui$#in! t#e aut#or:$ purpo$e for "ritin! and it:$ influence on t#e or!ani=ation of te4t
in bu$ine$$ counication. C#oice of 8ocabular( and of diction i$ !uided b( t#e need to
counicate e4actl( "#at i$ intended. .a$ed on bot# teac#er and peer feedbac50 $tudent$
"ill identif( and de8elop "ritin! t#at re$ult$ in clear0 po$iti8e counication. ;ocabular(
de8elopent and !raar in$truction occur "it#in t#e conte4t of $tudent readin! and
"ritin!.
Stuent Unerstaning
'#e e$$ential !oal$ of t#i$ unit re,uire $tudent$ to read0 copre#end0 and e4plain #o" to
"rite/de8elop a bu$ine$$ docuent t#at clearl( addre$$e$ t#e need$ of t#e per$on for "#o it
i$ "ritten. '#e $tudent$ "ill identif( 1a$lo":$ ?ierarc#( of ?uan 2eed$ and e4plain #o"
reco!ni=in! t#e different le8el$ of #uan need #elp$ to de8elop a bu$ine$$ docuent t#at
$ucce$$full( eet$ it$ re,uireent$. Student$ "ill anal(=e "ord c#oice$ ba$ed on t#eir
denotation and connotation and reco!ni=e effect$ on t#e te4t and t#e reader. Student$ "ill
appl( t#e$e area$ of focu$ to create an effecti8e bu$ine$$ docuent.
!uiing "uestions
1. Can $tudent$ identif( purpo$e and audience in "ritin!<
2. Can t#e $tudent$ li$t and de$cribe all t#e $tep$ in 1a$lo":$ ?ierarc#( of ?uan
2eed$<
&. Can t#e $tudent$ pro8ide and 7u$tif( appropriate e4aple$ for eac# $tep<
+. Can t#e $tudent$ define denotation and connotation, reco!ni=in! "ord$ a$ ne!ati8e
and po$iti8e<
5. Can t#e $tudent$ anal(=e t#e e$$a!e fro t#e reader:$ point of 8ie"<
3. Can t#e $tudent$ e4plain #o" "ord c#oice can a5e a difference in t#e effecti8ene$$
of a bu$ine$$ docuent<
.u$ine$$ En!li$# Unit &'#e P$(c#olo!( of )ritin!
1*
01a E4tend ba$ic and tec#nical 8ocabular( u$in! a 8ariet( of $trate!ie$0 includin!:
anal($i$ of an aut#or:$ "ord c#oice >E/A616?1@
1&a. Anal(=e inforation "it#in and acro$$ !rade6appropriate print and nonprint
te4t$ u$in! 8ariou$ rea$onin! $5ill$0 includin! identif(in! cau$e6effect
relation$#ip$ >E/A6*6?+@
1&c. Anal(=e inforation "it#in and acro$$ !rade6appropriate print and nonprint
te4t$ u$in! 8ariou$ rea$onin! $5ill$0 includin! rea$onin! inducti8el( and
deducti8el( >E/A6*6?+@
1+a. Ae8elop cople4 copo$ition$0 e$$a($0 and report$ t#at include t#e follo"in!:
a clearl( $tated central idea/t#e$i$ $tateent >E/A626?1@
1+b. Ae8elop cople4 copo$ition$0 e$$a($0 and report$ t#at include t#e follo"in!:
a clear0 o8erall $tructure >e.!. introduction0 bod(0 appropriate conclu$ion@ >E/A6
26?1@
$upportin! para!rap#$ or!ani=ed in a lo!ical $e,uence >e.!.0 $patial order0 order
of iportance0 a$cendin!/de$cendin! order0 c#ronolo!ical order0 parallel
con$truction@ >E/A626?1@
15a. Ae8elop cople4 copo$ition$ on $tudent6 or teac#er6$elected topic$ t#at are
$uited to an identified audience and purpo$e and t#at include "ord c#oice$
appropriate to t#e identified audience and/or purpo$e >E/A626?2@
15b. Ae8elop cople4 copo$ition$ on $tudent6 or teac#er6$elected topic$ t#at are
$uited to an identified audience and purpo$e and t#at include 8ocabular(
$elected to clarif( eanin!0 create ia!e$0 and $et a tone >E/A626?2@
15c. Ae8elop cople4 copo$ition$ on $tudent6 or teac#er6$elected topic$ t#at are
$uited to an identified audience and purpo$e and t#at include inforation/idea$
$elected to en!a!e t#e intere$t of t#e reader >E/A626?2@
15d. Ae8elop cople4 copo$ition$ on $tudent6 or teac#er6$elected topic$ t#at are
$uited to an identified audience and purpo$e and t#at include clear 8oice
>indi8idual per$onalit(@ >E/A626?2@
13a. Ae8elop cople4 copo$ition$ u$in! "ritin! proce$$e$ $uc# a$ $electin! topic
and for >e.!.0 deterinin! a purpo$e and audience@ >E/A626?&@
13b. Ae8elop cople4 copo$ition$ u$in! "ritin! proce$$e$ $uc# a$ pre"ritin! >e.!.
brain$torin!0 clu$terin!0 outlinin!0 !eneratin! ain idea/t#e$i$ $tateent$@
>E/A626?&@
26?&@
13d. Ae8elop cople4 copo$ition$ u$in! "ritin! proce$$e$ $uc# a$ conferencin!
"it# peer$ and teac#er$ >E/A626?&@
1H
13e. Ae8elop cople4 copo$ition$ u$in! "ritin! proce$$e$ $uc# a$ re8i$in! for
content and $tructure ba$ed on feedbac5 >E/A626?&@
13f. Ae8elop cople4 copo$ition$ u$in! "ritin! proce$$e$ $uc# a$
proofreadin!/editin! to ipro8e con8ention$ of lan!ua!e >E/A626?&@
13!. Ae8elop cople4 copo$ition$ u$in! "ritin! proce$$e$ $uc# a$ publi$#in!
u$in! a8ailable tec#nolo!( >E/A626?&@
1*a. U$e t#e 8ariou$ ode$ to "rite cople4 copo$ition$0 includin! definition
e$$a($ >E/A626?+@
1%c. E4tend de8elopent of indi8idual $t(le to include t#e follo"in!: diction t#at
$et$ tone and ood >E/A626?5@
1%d. E4tend de8elopent of indi8idual $t(le to include t#e follo"in!: 8ocabular(
and p#ra$in! t#at reflect t#e c#aracter and teperaent >8oice@ of t#e "riter
>E/A626?5@
21. Appl( $tandard rule$ of $entence foration0 includin! parallel $tructure >E/A6&6
?2@
2&d. Appl( $tandard rule$ of ec#anic$ and punctuation0 includin! da$#e$ >E/A6&6
?2@
2&e. Appl( $tandard rule$ of ec#anic$ and punctuation0 includin! ,uotation ar5$
for $econdar( ,uotation$ >E/A6&6?2@
includin! participatin! in cla$$ di$cu$$ion$ >E/A6+6?1@
&0b. U$e acti8e li$tenin! $trate!ie$0 includin! $electin! and or!ani=in! inforation
>E/A6+6?+@
&1b. Aeli8er oral pre$entation$0 includin! re$pon$e$ t#at anal(=e inforation in te4t$
and edia >E/A6+6?5@
&2b. Gi8e oral and "ritten anal($e$ of edia inforation0 includin!: anal(=in! t#e
tec#ni,ue$ u$ed in edia e$$a!e$ for a particular audience >E/A6+6?5@
&2d. Gi8e oral and "ritten anal($e$ of edia inforation includin!: criti,uin!
$trate!ie$ >e.!.0 ad8erti$eent$0 propa!anda tec#ni,ue$0 8i$ual repre$entation$0
$pecial effect$@ u$ed b( t#e edia to infor0 per$uade0 entertain0 and tran$it
culture >E/A6+6?5@
1%
Sample +cti%ities
4a/ 4b/ 4c/ 7e(
Student$ be!in eac# cla$$ period b( cop(in! one or ore unedited $entence$ fro t#e board
or tran$parenc( into t#e Aail( /an!ua!e Fe8ie" >A/F@ $ection of t#eir noteboo5$. Appl(in!
rule$ of !raar0 $pellin!0 punctuation0 ,uote$0 8erb u$a!e0 parallel $tructure0 and $entence
con$truction0 t#e $tudent$ are to proofread and edit u$in! proofreader:$ ar5$. Aifferent
$tudent$ "ill !o to t#e board and edit eac# $entence. '#e cla$$ "ill be allo"ed to ,ue$tion t#e
ar5$0 a$5 ,ue$tion$ for clarit( on t#e u$e of t#e ar5>$@0 and/or pro8ide ore editin! if
needed. Student$ are e4pected to an$"er all ,ue$tion$ rai$ed and e4plain all ar5$ u$ed.
+cti%it, 1: Determining 9eaer/BriterCs Dees '!$Es: .1a/ .6c/ 14/ 12c3 Business
Stanars: 0c/ 4a/ 4b/(
'#e $tudent$ "ill "rite a re$pon$e to t#e follo"in! propt: )rec5ed on an i$land "it#out
an( $upplie$0 "#at "ould be (our fir$t concern< Lour $econd concern< Lour t#ird< )#( in
t#at order< '#e cla$$ "ill $#are and !i8e rea$on$ for t#e order of t#eir concern$.
'#e teac#er "ill pre$ent a ini6le$$on on 1a$lo":$ ?ierarc#( of ?uan 2eed$:
Fun! 1 M .a$ic P#($ical 2eed$
Fun! 2 M Safet( and Securit( 2eed$
Fun! & M '#e 2eed to .elon!
Fun! + M '#e 2eed to be CSoebod(D
Fun! 5 M '#e 2eed to ?elp Ot#er$ and to be Creati8e.
Student$ "ill "rite and e4plain eac# of t#e le8el$ identified b( 1a$lo". '#en0 addin! to t#at
re$pon$e/entr(0 $tudent$ "ill $earc# t#eir per$onal e4perience$ for an incident "#ere t#e
failure to fulfill a lo"er6le8el need #a$ interfered "it# t#e attainent of a #i!#er6le8el need.
9f t#e $tudent$ are unable to pro8ide per$onal e4aple$0 t#e( $#ould t#in5 of incident$ fro
tele8i$ion or t#e o8ie$. '#e $tudent$ are to add t#i$ re$pon$e to t#eir $#ared
re$pon$e/7ournal entr( and $#are "it# t#e cla$$. -or t#e conclu$ion of t#eir entr(0 t#e $tudent$
"ill e4plain #o" t#eir initial re$pon$e fit$ 1a$lo":$ ?ierarc#( of ?uan 2eed$ ladder.
+cti%it, 6: Use of Euman Dees in +%ertising '!$Es: 14/ 6.b/ 61b/ 61b/ 613
Business Stanar: 11(
'#e $tudent$ "ill "or5 in $all !roup$0 "it# eac# !roup a$$i!ned a le8el of #uan need a$
defined b( 1a=lo"0 to create a 8i$ual ladder repre$entin! 1a=lo":$ #ierarc#( .'#e fir$t run!
20
at t#e botto "ill be labeled "it# t#e ba$ic le8el of need0 and eac# run! t#ereafter "ill be
labeled until t#e fift# and #i!#e$t le8el of #uan need #a$ been reac#ed.
9n rando order0 t#e teac#er "ill $#o" $tudent$ fi8e e4aple$ of ad8erti$in! t#at appeal to
1a$lo":$ ?ierarc#( of ?uan 2eed$: ba$ic p#($ical need$0 $afet( and $ecurit( need$0 t#e
need to belon!0 t#e need to be C$oebod(0D and t#e need to #elp ot#er$ and to be creati8e.
'#e $tudent$ "ill de$cribe t#e #uan need eac# ad8erti$eent i$ tar!etin! and #o" t#e
audience a( re$pond. '#e $tudent$ "ill t#en be a$5ed to re8ie" fi8e ad8erti$eent$0 eac#
one depictin! a different le8el of #uan need. Student$ "ill anal(=e t#e $aple$ to deterine
intended audience0 purpo$e0 ain idea0 and #o" t#e( are or!ani=ed. '#e( "ill "rite a
para!rap# anal($i$ of eac# ad8erti$eent0 includin! t#e #uan need addre$$ed and t#e
approac# u$ed b( t#e ad8erti$er to obtain a fa8orable re$pon$e. Eac# $tudent "ill c#oo$e
#i$/#er fa8orite ad8erti$eent out of t#e fi8e and pre$ent it to t#e cla$$. '#e $tudent$ "ill
t#en di$pla( t#eir ad8erti$eent$ on appropriate run!$ of t#e bulletin board t#e( de$i!ned0
illu$tratin! "a($ t#at bu$ine$$e$ addre$$ t#e different le8el$ of #uan need$ in ad8erti$in!.
+cti%it, 0: Use of Connotation: ?ositi%e Fersus Degati%e '!$Es: 14a/ 14c/ 14/ 12a/
12b/ 12c/ 12/ 12e/ 12f/ 12g/ 15b/ 15c/ 153 Business Stanars: 0a/ 0b/ 0c/ 4a/ 4b/ 4c/
1.a/ 1.c(
Student$ "ill be $#o"n ten "ord card$ to te$t t#eir reaction$Ipo$iti8e or ne!ati8e. After t#e
initial re$pon$e0 a c#art containin! #urr &ords and 'narl &ords "ill be created on t#e board.
'#e $tudent$ "ill ree8aluate t#e "ord$ fro t#e card$ and place t#e into one of t#e
appropriate colun$. '#e $tudent$ a( di$a!ree on placeent of eac# "ord0 dependin! on
t#eir a$$ociation "it# t#e "ord. Soe "ord$ t#e $tudent$ a( find neutral0 but t#e( need to
decide "#ic# colun "ould be a better c#oice. '#e $tudent$ "ill di$cu$$ t#e follo"in!
,ue$tion$: )#at role doe$ "ord c#oice pla( in t#e p$(c#olo!( of "ritin!< ?o" do "ord$
o8e an audience in a po$iti8e or ne!ati8e direction<
'#e $tudent$ "ill u$e a "ritin! proce$$ and a8ailable tec#nolo!( to create an e$$a( u$in! a
8ariet( of "ell6"ritten $entence$. '#e( "ill "rite an e4po$itor( e$$a( for t#e follo"in!
,ue$tion: )#at et#od$ $#ould a "riter u$e to !et t#e reader to re$pond fa8orabl( to a
re,ue$t< Se8eral $tudent$ "ill pre$ent t#eir e$$a($ to t#e cla$$. '#e cla$$ "ill e8aluate and
di$cu$$ t#e e$$a($ on content0 or!ani=ation and deli8er(.
+cti%it, 4: ?romoting ?ositi%e 9eactions through Communication '!$Es: 16a/ 16c/
10a/ 10b/ 10c/ 10/ 14a/ 14b/ 14c/ 14/ 12a/ 12b/ 12c/ 12/ 12e/ 12f/ 12g/ 17a3 Business
Stanars: 0a/ 0b/ 4a/ 4b/ 1.a/ 1.c(
Student$ "ill di$cu$$ and defend t#eir an$"er$ to t#e follo"in! ,ue$tion$: )#at i$ !ood"ill<
Ao (ou 5no" an(one "#o prefer$ to trade at one $tore or anot#er< Ao (ou 5no" an(one "#o
prefer$ to be $er8ed b( one $ale$per$on rat#er t#an anot#er< 9n (our $ocial life0 are t#ere
$oe friend$ "#o$e copan( (ou prefer o8er ot#er$< )#(<
21
Student$ "ill de$cribe and di$cu$$ t#e cau$e6effect relation$#ip$ in t#eir an$"er$ to t#e
follo"in! ,ue$tion$: ?a$ an(one e8er tried to cro"d in front of (ou in t#e cafeteria line<
?o" did (ou feel< )#(< )#en a traffic li!#t turn$ !reen and t#e lead car doe$n:t o8e
iediatel(0 "#( do $o an( dri8er$ in t#e lane follo"in! t#at car #on5 t#eir #orn$<
'#e $tudent$ "ill u$e inducti8e and deducti8e rea$onin! in anal(=in! "#et#er or not !ood"ill
coe$ fro $ati$f(in! people:$ need$. '#e $tudent$ "ill nae and e4plain $oe "a($ to
proote !ood"ill aon! cu$toer$ and friend$. A c#art "ill be created on t#e o8er#ead or
board t#at li$t$ t#e for of !ood"ill and a $#ort de$cription or e4aple for eac#. '#e
$tudent$: li$t$ $#ould include bein! courteou$0 u$in! a per$on:$ nae "it# correct $pellin!
and pronunciation0 li$tenin! attenti8el(0 practicin! patience0 and controllin! one:$ teper.
.a$ed on $tudent$: earlier "ritin! and feedbac50 t#e teac#er "ill conduct a ini6le$$on
focu$ed on coponent$ of clear0 o8erall $tructure and para!rap#$ or!ani=ed in a lo!ical
$e,uence "it# a 8ariet( of "ell6c#o$en "ord$ and $entence$. '#e $tudent$ "ill u$e a "ritin!
proce$$ and a8ailable tec#nolo!( to create an e4po$itor( e$$a( e4plainin! t#e broad eanin!
of goodwill and t#e et#od$ of creatin! it. '#e e$$a( "ill reflect t#e definition0 et#od$ and
e4aple$0 and iportance of it$ u$e in "ritin! for po$iti8e re$ult$.
Sample +ssessments
!eneral !uielines
fro t#e $tudent acti8itie$0 and de8elop a $corin! rubric collaborati8el( "it# ot#er
t#i$ unit:
!eneral +ssessments
'#e cla$$ "ill create a bulletin board of 1a$lo":$ ?ierarc#( of 2eed$.
Accordin! to 1a$lo"0 #uan need$ are ba$ed on a $($te of prioritie$0
$iilar to t#e run!$ of a ladder. '#e cla$$ "ill create a ladder and place
1a$lo":$ #uan need$ in priorit( order0 u$in! t#eir re$earc#ed
ad8erti$eent$ to illu$trate eac# $tep.
'#e $tudent "ill di$cu$$ and rai$e ,ue$tion$ about t#e denotation and
connotation of a "ord li$t pre$ented b( t#e teac#er and a5e inference$ on
"#( "ord c#oice i$ iportant.
'#e $tudent "ill rai$e and an$"er t#eir o"n ,ue$tion$ in a cla$$ di$cu$$ion on
t#e eanin! of goodwill and #o" it affect$ ot#er$.
22
Acti8it( 1 : '#e $tudent "ill create a Aail( /an!ua!e Fe8ie" di8i$ion in t#eir
binder. All of t#e dail( lan!ua!e re8ie" $entence$ "ill be put in t#i$ $ection.
At t#e end of t#e !radin! period0 t#e $tudent$ "ill !at#er all of t#e A/F:$
fro t#at !radin! period and u$e t#e a$ a $tud( !uide for a lan!ua!e $5ill$
te$t.
Acti8it( 2 : '#e $tudent:$ re$pon$e$ are ,uic5 para!rap#$ but u$t aintain
proper $tructureItopic $entence0 $upportin! detail$ and conclu$ion. Since
re$pon$e$ are liited in tie0 t#e $tudent:$ re$pon$e "ill be !raded ore on
content and 5no"led!e t#an #i$ ec#anic$. '#e $tudent:$ re$pon$e$ or entrie$
"ill be 5ept in a 7ournal noteboo5 or "or5in! portfolio.
A c#ec5li$t "ill be u$ed to c#ec5 or !rade t#e re$pon$e/7ournal entr( for
anal(=in! 1a$lo":$ ?ierarc#( of ?uan 2eed$. '#e re$pon$e/7ournal entr(
c#ec5li$t $#ould include t#e follo"in! ite$ of inforation:
a li$t of eac# run! le8el0 identification of t#e #uan need
addre$$ed0 and an e4planation of it$ iportance
a de$cription of an incident "#ere t#e need "a$ not et and #o" it
interfered "it# t#e attainent of t#e #i!#er le8el need.
a di$cu$$ion of t#e iportance of t#e le8el and it$ eetin! t#e
reader:$ need
Acti8it( & : '#e teac#er and $tudent$ "ill de$i!n a rubric to anal(=e and
e8aluate eac# $tudent:$ pre$entation. A rubric could be $elected or created b(
u$in! a "eb $ite $uc# a$ www.teach(nology.com or www.rubrics.com . 'opic$
$uc# a$ or!ani=ation0 content 5no"led!e0 8i$ual$0 ec#anic$0 and deli8er( are
$u!!e$ted for criteria of eac# pre$entation.
'#e "ritten para!rap# $#ould be !raded on or!ani=ation0 ain idea0 content0
forattin!0 !raar0 and punctuation.
Acti8itie$ + and 5 : A created rubric "ill co8er or!ani=ation0 content0 !raar0
$pellin!0 neatne$$0 forattin!0 and reference$. '#e teac#er "ill u$e t#e rubric
to !rade t#e $tudent$ indi8iduall( or #a8e t#e $tudent$ a$$e$$ eac# indi8idual:$
e$$a($ and pro7ect$ and a8era!e t#e re$ult$. Po$$ible "eb $ite$ for rubric$ are
""".teac#6nolo!(.co or """.rubric$.co.
2&
Business English
Unit 0: Aulticultural Communications/
Ethics/ an EtiGuette
Time Frame: Appro4iatel( $i4 "ee5$
Unit Description
'#e focu$ of t#i$ unit i$ on better international counication t#at liit$ or eliinate$
i$interpretation$ and i$conception$ bet"een t#e reader and t#e "riter. Cultural di8er$it( i$
becoin! coon in all a$pect$ of counication0 and #a8in! an under$tandin! of a
countr(:$ or culture:$ cu$to$ and tradition$ "ill better en#ance t#e counication proce$$.
'#e efficac( of "ritin! "it# clarit( in e4pre$$ion0 follo"in! et#ical $tandard$0 and u$in!
proper eti,uette for citi=en$ of all countrie$ i$ iportant to addre$$ for po$iti8e re$ult$ in
international counication. ;ocabular( de8elopent and !raar in$truction occur "it#in
t#e conte4t of $tudent readin! and "ritin!.
Stuent Unerstaning
'#e e$$ential !oal$ of t#i$ unit re,uire t#e $tudent$ to e8aluate t#e need$ of t#e reader b(
re$earc#in! and readin! ore about t#e reader:$ culture in order to counicate a ore
effecti8e e$$a!e. '#e( "ill a5e inference$ and dra" conclu$ion$ on #o" to appl( t#e
5no"led!e t#e( are !ainin! to counicate po$iti8el(. Student$ "ill e4aine t#e ipact of
"ord c#oice in international corre$pondence. Student$ "ill e8aluate t#e e$$a!e for u$e of
proper et#ic$0 eti,uette0 and ot#er eleent$ t#at lead to $ucce$$ful counication.
!uiing "uestions
1. Ao $tudent$ reco!ni=e cultural di8er$it( in t#eir o"n en8ironent<
2. Can $tudent$ reco!ni=e $oe cultural difference$ in t#eir per$onal en8ironent< ?o"
are t#e( #andled< )#(<
&. Can $tudent$ de$cribe t#e Aerican bu$ine$$ culture in relation$#ip to tie and
punctualit(0 "or5 et#ic$0 and $ocial bu$ine$$ practice$<
+. Can $tudent$ copare and contra$t forei!n culture$ to t#e Aerican culture<
5. Can t#e( defend $oe Cdo:$ and don:t$D in "ritin! and $pea5in! "it# people of a
forei!n countr(<
3. Can $tudent define ethics and eti)uette<
*. Can $tudent$ copare and contra$t ethics and eti)uette<
.u$ine$$ En!li$# Unit + 1ulticultural Counication$0 Et#ic$0 and Eti,uette
2+
01b. E4tend ba$ic and tec#nical 8ocabular( u$in! a 8ariet( of $trate!ie$0 includin!:
u$e of related for$ of "ord$ >E/A616?1@
cople4 te4t$0 includin! con$uer0 "or5place0 public0 and #i$toric docuent$0
repre$ent a 8ie" or coent on life >E/A616?+@
10a. 9dentif(0 !at#er0 and e8aluate appropriate $ource$ and rele8ant inforation to
$ol8e proble$ u$in! ultiple $ource$0 includin!: $c#ool librar( catalo!$
>E/A6*6?2@
10b. 9dentif(0 !at#er0 and e8aluate appropriate $ource$ and rele8ant inforation to
$ol8e proble$ u$in! ultiple $ource$0 includin!: online databa$e$ >E/A6*6
?2@
10c. 9dentif(0 !at#er0 and e8aluate appropriate $ource$ and rele8ant inforation to
$ol8e proble$ u$in! ultiple $ource$0 includin!: electronic re$ource$ >E/A6
*6?2@
10d. 9dentif(0 !at#er0 and e8aluate appropriate $ource$ and rele8ant inforation to
$ol8e proble$ u$in! ultiple $ource$0 includin!: 9nternet6ba$ed re$ource$
>E/A6*6?2@
1&a. Anal(=e inforation "it#in and acro$$ !rade6appropriate print and nonprint
te4t$ u$in! 8ariou$ rea$onin! $5ill$0 includin! identif(in! cau$e6effect
relation$#ip$ >E/A6*6?+@
1&b. Anal(=e inforation "it#in and acro$$ !rade6appropriate print and nonprint
te4t$ u$in! 8ariou$ rea$onin! $5ill$0 includin! rai$in! ,ue$tion$ >E/A6*6?+@
1&c. Anal(=e inforation "it#in and acro$$ !rade6appropriate print and nonprint
te4t$ u$in! 8ariou$ rea$onin! $5ill$0 includin! rea$onin! inducti8el( and
deducti8el( >E/A6*6?+@
26?1@
25
13b. Ae8elop cople4 copo$ition$ u$in! "ritin! proce$$e$ $uc# a$ pre"ritin!
>e.!.0 brain$torin!0 clu$terin!0 outlinin!0 !eneratin! ain idea/t#e$i$
$tateent$@ >E/A626?&@
26?&@
1*c. U$e t#e 8ariou$ ode$ to "rite cople4 copo$ition$0 includin! a re$earc#
pro7ect >E/A626?+@
21. Appl( $tandard rule$ of $entence foration0 includin! parallel $tructure >/EA6&6
?2@
2&!. Appl( $tandard rule$ of ec#anic$ and punctuation0 includin! anu$cript for
>E/A6&6?2@
2+. U$e a 8ariet( of re$ource$ and te4tual feature$ to 8erif( "ord $pellin! >E/A6&6
?&@
23a. Select lan!ua!e appropriate to $pecific purpo$e$ and audience$ for $pea5in!0
includin!: deli8erin! inforational/boo5 report$ in cla$$ >E/A6+6?1@
2*c. /i$ten to detailed oral in$truction$ and pre$entation$ and carr( out cople4
procedure$0 includin! forin! !roup$ >E/A6+6?2@
2H. Or!ani=e and u$e preci$e lan!ua!e to deli8er cople4 oral direction$ or
in$truction$ about !eneral0 tec#nical0 or $cientific topic$ >E/A6+6?2@
2%a. Aeli8er pre$entation$ t#at include t#e follo"in!: an or!ani=ation t#at include$
lan!ua!e0 diction0 and $(nta4 $elected to $uit a purpo$e and ipact an audience
>E/A6+6?&@
2%b. Aeli8er pre$entation$ t#at include t#e follo"in!: deli8er( tec#ni,ue$ includin!
repetition0 e(e contact0 and appeal to eotion $uited to a purpo$e and audience
>E/A6+6?&@
2%c. Aeli8er pre$entation$ t#at include t#e follo"in!: an or!ani=ation t#at include$
an introduction0 rele8ant e4aple$0 and/or anecdote$0 and a conclu$ion arran!ed
to ipact an audience >E/A6+6?&@
23
&0a. U$e acti8e li$tenin! $trate!ie$0 includin! onitorin! e$$a!e$ for clarit( >E/A6
+6?+@
&0b. U$e acti8e li$tenin! $trate!ie$0 includin! $electin! and or!ani=in! inforation
>E/A6+6?+@
and edia >E/A6+6?5@
&1c. Aeli8er oral pre$entation$0 includin! per$ua$i8e ar!uent$ t#at clarif( or defend
po$ition$ >E/A6+6?5@
&&a. Participate in !roup and panel di$cu$$ion$0 includin! identif(in! t#e $tren!t#$
and talent$ of ot#er participant$ >E/A6+6?3@
&&b. Participate in !roup and panel di$cu$$ion$0 includin! actin! a$ facilitator0
recorder0 leader0 li$tener0 or ediator >E/A6+6?3@
&&c. Participate in !roup and panel di$cu$$ion$0 includin! e8aluatin! t#e
effecti8ene$$ of participant$: perforance >E/A6+6?3@
or!ani=ational feature$ of a 8ariet( of re$ource$0 includin!: electronic te4t$
>E/A656?1@
&5a. /ocate0 anal(=e0 and $(nt#e$i=e inforation fro a 8ariet( of cople4
re$ource$0 includin!: ultiple print te4t$ >E/A656?2@
&5b. /ocate0 anal(=e0 and $(nt#e$i=e inforation fro a 8ariet( of cople4
re$ource$0 includin!: electronic $ource$ >E/A656?2@
&5c. /ocate0 anal(=e0 and $(nt#e$i=e inforation fro a 8ariet( of cople4
re$ource$0 includin!: ot#er edia >E/A656?2@
&*a. Acce$$ inforation and conduct re$earc# u$in! 8ariou$ !rade6appropriate data6
!at#erin! $trate!ie$/tool$0 includin!: forulatin! clear re$earc# ,ue$tion$
>E/A656?&@
&Hd. )rite e4tended re$earc# report$ "#ic# include t#e follo"in!: coplete
docuentation con$i$tent "it# a $pecified $t(le !uide >E/A656?&@
&%c. U$e "ord proce$$in! and/or tec#nolo!( to draft0 re8i$e0 and publi$# 8ariou$
"or5$ includin!: re$earc# report$ on #i!#6intere$t and literar( topic$ >E/A656
?+@
$tandard forattin! for $ource ac5no"led!eent >E/A656?5@
Sample +cti%ities
4a/ 4b/ 4c/ 7e(
2*
con$truction0 t#e $tudent$ are to proofread and edit0 u$in! proofreader:$ ar5$. Aifferent
$tudent$ "ill !o to t#e board and edit $entence$. '#e cla$$ "ill be allo"ed to ,ue$tion t#e
+cti%it, 1: Cultural Di%ersit, '!$Es: 1.b/ 16a/ 16b/ 16c/ 10a/ 10b/ 10c/ 12a/ 12b/ 12c/
12/ 12e/ 12f/ 14/ 12a/ 15c3 Business Stanars: 4a/ 4b/ 4c/ 15f(
'#e teac#er "ill pre$ent ini6le$$on$ on t#e follo"in! topic$:
t#e di8er$it( of culture$ and lan!ua!e$ repre$ented in t#e United State$ and
t#e ipact of different culture$ on a nation
!uideline$ to follo" in conductin! a per$onal inter8ie"
Student$ "ill $elect $oeone fro a culture or bac5!round different fro t#eir$ to inter8ie".
'#e( "ill !at#er and or!ani=e inforation fro t#e inter8ie" to "rite a report and pre$ent
t#e inforation to t#e cla$$. 9nternet $ource$ can be e4plored to !at#er additional bac5!round
on t#e culture. At t#e end of t#e pre$entation$0 t#e $tudent$ "ill record all of t#e nationalitie$
in t#eir noteboo5 under t#e #eadin! *ultural +iversity. '#i$ li$t i$ a repre$entation of cultural
di8er$it( in t#eir "or5 place.
'#e $tudent$ "ill di$cu$$ t#eir encounter$ and e4perience$ "it# t#e per$on t#e( inter8ie"ed.
9n t#e di$cu$$ion0 $tudent$ "ill an$"er t#e$e ,ue$tion$:
)#at #appened durin! t#e initial encounter<
)a$ t#e counication clear and ea$(<
?o" "a$ it #andled<
)#at "a$ t#e outcoe<
'#e $tudent$ "ill u$e "ritin! proce$$e$ to de8elop an e4po$itor( e$$a( t#at !i8e$ t#eir
definition of cultural diversity and e4plain$ it$ iportance to t#e counication proce$$.
'#e( "ill include ob$tacle$ encountered in counication durin! t#e inter8ie"$.
.oo5$ b( Fo!er A4tell are #i!# intere$t boo5$ for #i!# $c#ool $tudent$ learnin! about
cultural difference$ and "#at i$ deeed acceptable $ocial be#a8ior around t#e "orld. +o,s
and Taboos -round the &orld i$ one e4aple of #i$ boo5$ t#at can be 5ept in t#e cla$$roo
for $ilent readin!.
+cti%it, 6: Aae in the US+- '!$Es: 16b/ 16c/ 61b/ 66b3 Business Stanars: 0c/ 11c(
2H
9n a teac#er6facilitated di$cu$$ion0 $tudent$ "ill e4aine t#e influence$ of t#e !lobal
ar5etplace in t#e cla$$roo. '#e $tudent$ "ill $earc# t#e cla$$roo and t#eir per$onal
belon!in!$ for ite$ ade in forei!n countrie$. Student$ "ill a5e a li$t of t#o$e countrie$ in
t#eir noteboo5$ and on t#e board. '#e $tudent$ "ill li$t 6 or brin! 6 ite$ found at #oe or
"or5 t#at are anufactured in forei!n countrie$. '#e( $#ould al$o be able to e4plain "#at
ar5etin! tool/tec#ni,ue and "#ic# le8el in 1a$lo":$ #ierarc#( eac# anufacturin!
copan( u$ed to ar5et it$ !ood$ or $er8ice$. '#e ite$ "ill be placed on a bulletin board
repre$entin! t#e !lobal ar5etplace.
+cti%it, 0: The +merican Business Culture '!$Es: .6c/ 1./ 10b/ 17c/ 16g/ 60b/ 64b/
67a/ 6H/ 65c/ 0.b3 Business Stanars: 6b/ 4b/ 4/ 11a/ 12c/ 15f/ 1.c(
'#e $tudent$ "ill $earc# t#e 9nternet and ot#er print and electronic $ource$ to find $oe
popular practice$ of t#e Aerican bu$ine$$ culture. '#e( $#ould loo5 for inforation t#at
include$ t#e Aerican bu$ine$$ culture in relation$#ip to tie and punctualit(0 "or5 et#ic$0
and $ocial bu$ine$$ practice$ t#at relate to appearance0 be#a8ior0 and counication$.
Student$ "ill copo$e a re$earc# report t#at de$cribe$ t#e Aerican bu$ine$$ culture and
include$ parent#etical and "or5$6cited docuentation. '#e( "ill u$e a8ailable tec#nolo!( to
re$earc#0 or!ani=e0 draft0 re8i$e0 edit and publi$# t#e docuent. Se8eral $tudent$ "ill pre$ent
t#eir report$ to t#e cla$$.
+cti%it, 4: !lobal Economic S,stems '!$Es: 1.a/ 17c/ 16g/ 14/ 12a/ 15a/ 6.a/ 61b/ 66a/
66c/ 64c3 Business Stanars: 4b/ 4/ 11a/ 12c(
U$in! a "orld ap or !lobe0 t#e $tudent$ "ill locate different a7or econoic countrie$ of
t#e "orld.
Eac# $tudent "ill find a ne"$paper article t#at relate$ to a forei!n countr(. Eac# $tudent "ill
briefl( $uari=e t#e content$ of t#e article and annotate t#e $ource. '#e $tudent "ill al$o
pre$ent t#e article and t#e $uar( in cla$$ and identif( t#e countr(:$ !eo!rap#ical location
on a ap or !lobe.
9n a ini6le$$on0 t#e teac#er "ill re8ie" and odel $tandard rule$ of ec#anic$ and
punctuation a$ "ell a$ parent#etical and "or5$6cited docuentation in a "ritten report. '#e
$tudent$ "ill t#en "rite an indi8idual re$earc# report on one independent countr( to be
follo"ed b( a edia pre$entation "it# report #i!#li!#t$. '#e "ritten report "ill contain
$pecific inforation0 $uc# a$ t#e pronunciation of t#e countr(:$ nae0 it$ capital0 official
lan!ua!e0 population0 labor force0 e4port$0 e4port tradin! partner$0 iport$0 and iport
tradin! partner$. '#e report "ill include rele8ant inforation about t#e countr(:$
!o8ernent0 people0 econoic and forei!n affair$0 and coon bu$ine$$ be#a8ior$ or
practice$. '#e edia pre$entation "ill include t#e fla! of t#e countr(0 t#e iportant and
intere$tin! fact$ fro t#e report0 and t#e !eo!rap#ical location of t#e countr(. 9t "ill be
pre$ented to t#e cla$$ "it# ep#a$i$ on correct lan!ua!e0 diction0 and $(nta4.
2%
+cti%it, 2: ?ersuasi%e ?resentation '!$Es: .6c/ 1.a/ 1.b/ 1.c/ 1./ 14c/ 14/ 12a/ 12c/
17c/ 14/ 12a/ 17c/ 1H/ 15a/ 15b/ 15c/ 6.a/ 6.b/ 61c/ 66a/ 66b/ 66c3 Business Stanars: 0c/
0/ 4b/ 4/ 4e/ 7a/ 12c/ 12f/ 1.(
'#e teac#er "ill facilitate a re8ie" of eleent$ of per$ua$i8e "ritin! >e.!.0 clearl( $tated
opinion0 lo!ical order0 con8incin! $upportin! rea$on$/ar!uent$ to influence audience@ and
of counication and ar5etin! $trate!ie$. '#e $tudent$ "ill t#en be di8ided into !roup$ of
t#ree or four to "rite and deli8er a !roup per$ua$i8e pre$entation encoura!in! people to 8i$it
a particular local or $tate touri$t attraction. 'o re$earc# t#e touri$t attraction0 a 8i$it could be
ade to t#e $ite0 or it could be re$earc#ed t#rou!# t#e librar(0 9nternet0 or t#e 'ouri$t .ureau.
'#e "ritten report "ill include at lea$t a one6pa!e per$ua$i8e report on t#e $ite $elected and a
$eparate $uar( of t#e "or5 detail of eac# of t#e eber$ of t#e !roup. '#e "ritten report
"ill al$o contain "or56cited docuentation and parent#etical reference$ "#ere nece$$ar(.
'#e oral pre$entation u$t include $e8eral t(pe$ of edia t#at "ould be of intere$t to local0
$tate0 national0 and international 8i$itor$. Eac# eber of t#e !roup u$t ta5e part in t#e oral
pre$entation0 focu$in! on e4pre$$in! idea$ clearl( and po"erfull(.
After peer and teac#er editin!0 t#e paper$ "ill be $ent to t#e ana!er$ of eac# touri$t $ite
"it# per$onal note$ fro t#e $tudent$. '#i$ acti8it( can be adapted accordin! to t#e intere$t$
of t#e $tudent$.
+cti%it, 7: Ethics '!$Es: .1b/ .0/ 16a/ 16b/ 10/ 14/ 12c/ 17c/ 6.a/ 61b/ 66b/ 60b/ 64b/
6H/ 0.b3 Business Stanars: 6*/ 0c/ 4b/ 11h/ 12c/ 15f(
Student$ "ill u$e print and/or electronic $ource$ to locate definition$ and $uitable $(non($
for t#e "ord$ ethics and ethical. '#en $tudent$ "ill do an online $earc# for a definition and
e4planation of t#e ter business ethics0 "rite a $uar( of t#e findin!$0 docuent t#e
$ource$0 and report findin!$ to t#e cla$$.
'#e teac#er "ill direct a di$cu$$ion of t#e ter code of ethics. U$in! t#e 9nternet0 $tudent$
"ill locate #oe pa!e$ of t#ree bu$ine$$e$ t#at $tate t#eir code$ of et#ic$ online. Eac# $tudent
"ill t#en "rite an anal($i$ t#at copare$ and contra$t$ t#e code of et#ic$ of t#e bu$ine$$e$0
e4plain$ t#e purpo$e for eac# code of et#ic$0 and docuent$ t#e $ource$.
'#e teac#er "ill facilitate a di$cu$$ion of t#e principle$ for pre$er8in! et#ical be#a8ior in
"or5 and in life $ituation$ b( a$5in! $tudent$ to di$cu$$ t#e$e ,ue$tion$: ?o" doe$ a per$on
deterine if an action i$ et#ical< 9$ an action le!al< 9$ it fair to bot# $ide$< ?o" "ould t#e
action a5e bot# $ide$ feel<
)or5in! in !roup$ of t#ree or four0 $tudent$ "ill c#oo$e a facilitator0 a recorder0 a pre$enter0
and a re$earc#er and e4aine an a$$i!ned $cenario "it# t#e follo"in! ,ue$tion$:
?o" do 9 feel about t#e $ituation< )#(<
)#at $#ould be t#e et#ical re$pon$e to t#i$ $ituation< )#(<
&0
Eac# !roup "ill prepare an inforal oral report0 pre$ent it to t#e "#ole cla$$0 and participate
in a ,ue$tion/an$"er di$cu$$ion of eac# $cenario.
U$in! t#e 9nternet0 $tudent$ "ill find a ,uotable ,uote or brief pa$$a!e t#at illu$trate$ a
bu$ine$$ et#ic$ i$$ue. U$in! critical t#in5in! $trate!ie$0 $tudent$ "ill prepare a report t#at
include$ an $uar( of t#e i$$ue0 an e4planation of it$ $i!nificance0 t#e aut#or:$ nae0 and
docuentation of t#e $ource. Eac# $tudent "ill pre$ent #i$ or #er "or5 to t#e entire cla$$.
+cti%it, H: EtiGuette '!$Es: .1b/ .6c/ .0/ 1.c/ 1./ 60b/ 64a/ 64b/ 6H3 Business
Stanars: 4b/ 7a/ 7b/ 12c/ 15f(
Student$ "ill identif(0 !at#er0 and e8aluate rele8ant inforation fro different $ource$0 print
and electronic0 to define eti)uette and find related for$ or $(non($ of t#i$ "ord. U$in! t#e
9nternet0 $tudent$ "ill re$earc# t#ree $ite$ t#at define/e4plain business eti)uette, anal(=in!
and $(nt#e$i=in! t#e inforation fro t#e different $ite$. '#e( "ill al$o initiate re$earc# to
an$"er t#e follo"in! ,ue$tion$: )#( i$ bu$ine$$ eti,uette nece$$ar( in counication<
)#o benefit$ fro u$in! it< Eac# $tudent "ill t#en "rite a $uar( of re$earc# findin!$0
re$pon$e$ to t#e ,ue$tion$0 and docuentation of t#e 9nternet $ite$ "#ere t#e inforation can
be found. '#e $tudent$ "ill $#are t#eir findin!$ "it# t#e cla$$.
'#e $tudent$ "ill be in$tructed to ta5e a te$t pro8ided b( t#e teac#er or be !i8en in$truction$
to locate a bu$ine$$ eti,uette te$t fro t#e 9nternet. Eac# $tudent i$ to ta5e t#e te$t and record
#i$/#er re$pon$e$. '#e te$t and it$ an$"er$ "ill be di$cu$$ed "it# t#e cla$$.
'#e $tudent$ "ill $earc# for a cop( of t#e 'en Coandent$ of ?uan Felation$ fro t#e
9nternet0 print it0 and 5eep a cop( in t#eir P9P folder for future reference. '#e cla$$ "ill
di$cu$$ t#e$e ten !eneral rule$ and e8aluate t#eir ipact on clear and courteou$
counication acro$$ culture$ in international counication.
Sample +ssessments
!eneral !uielines
fro t#e $tudent acti8itie$ and de8elop a $corin! rubric collaborati8el( "it# ot#er
teac#er$ and $tudent$. '#e follo"in! are $aple$ of a$$e$$ent$ t#at can be u$ed for
t#i$ unit:

!eneral +ssessments
'#e $tudent "ill read0 $uari=e and pre$ent a current article t#at relate$ to a forei!n
countr(.
&1
'#e $tudent "ill di$cu$$ The Ten *ommandments of uman .elations and e8aluate
it$ erit in bu$ine$$ eti,uette and po$iti8e counication.
'#e $tudent "ill u$e print and electronic $ource$ to e4plain t#e definition$ of "ord$
$uc# a$ cultural diversity0 ethics, eti)uette, and additional 8ocabular( a$ introduced.
'#e $tudent "ill ta5e a .u$ine$$ Eti,uette 'e$t eit#er !i8en b( t#e teac#er or located
b( re$earc# fro t#e 9nternet.
'#e $tudent "ill locate $pecific !eo!rap#ical location$ u$in! a "orld ap or !lobe.
Acti8it( 1 : Student$ "ill create a Aail( /an!ua!e Fe8ie" di8i$ion in t#eir binder. All
of t#e dail( lan!ua!e re8ie" $entence$ "ill be #ou$ed in t#i$ $ection. At t#e end of
t#e !radin! period0 t#e $tudent$ "ill !at#er all of t#e A/F:$ fro t#at !radin! period
and u$e t#e a$ a $tud( !uide for a lan!ua!e $5ill$ te$t.
Acti8it( 2 : A rubric "ill be created to co8er or!ani=ation0 content0 !raar and
$pellin!0 neatne$$0 forattin! and reference$. '#e teac#er could u$e t#e rubric to
!rade t#e $tudent$ indi8iduall( or #a8e t#e $tudent$ al$o a$$e$$ t#e indi8idual:$ e$$a($
and pro7ect$ and a8era!e t#e re$ult$. Po$$ible "eb $ite$ for rubric$ are www.teach(
nology.com or """.rubric$.co.
Acti8itie$ 5 and 3 : '#ree rubric$ "ill be u$ed to !rade all part$ of t#e$e re$earc#
pro7ect$. One rubric "ill be created to co8er $pecific and !eneral inforation
re,uireent$ in forattin! t#e report. A $econd rubric "ill be created to co8er t#e
edia re,uireent$0 and a t#ird rubric0 for t#e oral pre$entation. '#e teac#er "ill u$e
t#e rubric$ to !rade t#e $tudent$ indi8iduall( or #a8e t#e $tudent$ al$o a$$e$$ t#e
indi8idual part$ of t#e pro7ect$ and a8era!e t#e re$ult$. Po$$ible "eb $ite$ for rubric$
are """.teac#6nolo!(.co or """.rubric$.co.
&2
Business English
Unit 4: Formatting Business $etters/
Aemos/ Emails an DetiGuette
Time Frame: Appro4iatel( four "ee5$
Unit Description
'#i$ unit focu$e$ on forattin! a bu$ine$$ letter and en8elope. '#e t#ree coon bu$ine$$
letter $t(le$66bloc50 odified bloc50 and odified bloc5 "it# indented para!rap#$I"ill be
u$ed. '#i$ unit al$o focu$e$ on forattin! t#e one6pa!e letter0 it$ coon and optional part$0
and it$ en8elope. Anot#er focu$ of t#i$ unit "ill be t#e forattin! of eail$ and t#e eti,uette
needed for counication t#at carrie$ a po$iti8e e$$a!e.
Stuent Unerstaning
Student$ "ill be able to nae all bu$ine$$ letter part$0 identif( t#e function$ of eac# part0 and
de$cribe t#e arran!eent$ of t#o$e part$ in t#e t#ree o$t coon bu$ine$$ letter $t(le$.
Student$ "ill forat a letter "it# correct ar!in$ and $pacin! and 7u$tif( t#e need for 5e(in!
letter$. Student$ "ill be able to forat a bu$ine$$ en8elope correctl( and fold t#e letter
properl( for in$ertion into t#e en8elope. Anot#er !oal of t#i$ unit i$ to identif( t#e purpo$e of
eorandu$ and eail$ and to forat an eail "it# proper eti,uette to 5eep !ood"ill
bet"een and aon! co"or5er$ and cu$toer$.
!uie "uestions
1. Can $tudent$ nae0 de$cribe and identif( t#e o$t coon bu$ine$$ letter $t(le<
2. Can $tudent$ identif( bot# t#e coon and optional bu$ine$$ letter part$ and de$cribe
t#e function of eac#<
&. Can $tudent$ $pecif( t#e $tandard ar!in$ and $pacin! u$ed in a bu$ine$$ letter<
+. Can $tudent$ correctl( 5e( or "rite a letter fro an unarran!ed for<
5. Can $tudent$ forat an en8elope correctl(<
3. Can $tudent$ properl( fold a bu$ine$$ letter for a bu$ine$$ en8elope< -or a "indo"
en8elope<
*. Can $tudent$ identif( and e4plain t#e need for 5e(ed docuent$<
H. Can $tudent$ identif( t#e need and 7u$tification for eo$ and eail$<
%. Can $tudent$ properl( forat and con$truct a eo and/or an eail for bu$ine$$ u$e<
.u$ine$$ En!li$# Unit 5-orattin! .u$ine$$ /etter$0 1eo$0 Eail$0 and 2eti,uette
&&
01c. E4tend ba$ic and tec#nical 8ocabular( u$in! a 8ariet( of $trate!ie$0 includin!:
anal($i$ of analo!ou$ $tateent$ >E/A616?1@
$ol8e proble$ u$in! ultiple $ource$0 includin!: online databa$e$ >E/A6*6
?2@
$ol8e proble$ u$in! ultiple $ource$0 includin!: electronic re$ource$ >E/A6
*6?2@
$ol8e proble$ u$in! ultiple $ource$0 includin!: 9nternet6ba$ed re$ource$
>E/A6*6?2@
1&b. Anal(=e inforation "it#in an acro$$ !rade6appropriate print and nonprint te4t$
u$in! 8ariou$ rea$onin! $5ill$0 includin!: rai$in! ,ue$tion$ >E/A6*6?+@
1&c. Anal(=e inforation "it#in an acro$$ !rade6appropriate print and nonprint te4t$
u$in! 8ariou$ rea$onin! $5ill$0 includin!: rea$onin! inducti8el( and deducti8el(
>E/A6*6?+@
1&e. Anal(=e inforation "it#in an acro$$ !rade6appropriate print and nonprint te4t$
u$in! 8ariou$ rea$onin! $5ill$0 includin!: $5iin!/$cannin! >NE/A6*6?+@
26?1@
&+
13b. Ae8elop cople4 copo$ition$ u$in! "ritin! proce$$e$ $uc# a$ pre"ritin! >e.!.0
brain$torin!0 clu$terin!0 outlinin!0 !eneratin! ain idea/t#e$i$ $tateent$
>E/A626?&@
26?&@
"it# peer$ and a teac#er$ >E/A626?&@
1*a. U$e t#e 8ariou$ ode$ to "rite cople4 copo$ition$0 includin! definition
e$$a( >E/A626?+@
1*c. U$e t#e 8ariou$ ode$ to "rite cople4 copo$ition$0 includin! a re$earc#
pro7ect >E/A626?+@
1*d. U$e t#e 8ariou$ ode$ to "rite cople4 copo$ition$0 includin! a literar(
anal($e$ t#at incorporate re$earc# >E/A626?+@
and p#ra$in! t#at reflect t#e c#aracter and teperaent >8oice@ of t#e "riter
>E/A626?5@
20b. )rite for 8ariou$ purpo$e$0 includin! functional docuent$ >e.!.0 re$ue$0
eo$0 propo$al$ >E/A626?3@
21. Appl( $tandard rule$ of $entence foration0 includin! parallel $tructure >/EA6&6
?2@
2H. Or!ani=e and u$e preci$e lan!ua!e to deli8er cople4 oral direction$ or
in$truction$ about !eneral0 tec#nical0 or $cientific topic$ >E/A6+6?2@
>E/A6+6?+@
&1b. Aeli8er oral pre$entation$0 includin!: re$pon$e$ t#at anal(=e inforation in te4t$
&5
and edia >E/A6+6?+@
&3
&2d. Gi8e oral and "ritten anal($e$ of edia inforation includin!: criti,uin!
$trate!ie$ >e.!.0 ad8erti$eent$0 propa!anda tec#ni,ue$0 8i$ual repre$entation$0
culture >E/A6+6?5@
re$ource$0 includin!: ultiple print te4t$ >E/A656?2@
re$ource$0 includin!: ot#er edia >E/A656?2@
&*d. Acce$$ inforation and conduct re$earc# u$in! 8ariou$ !rade6appropriate data6
!at#erin! $trate!ie$/tool$ includin!: copilin! and or!ani=in! inforation to
$upport t#e central idea$0 concept$0 and t#ee$ of a foral paper or pre$entation
>E/A656?&@
&%a. U$e "ord proce$$in! and/or tec#nolo!( to draft0 re8i$e0 and publi$# 8ariou$
"or5$ includin!: functional docuent$ >e.!.0 #i$torical in8e$ti!ation$0 report$
about #i!# intere$t and librar( $ub7ect$@ "#ic# include t#e follo"in!:
forulatin! clear re$earc# ,ue$tion$ >E/A656?&@
"or5$ includin!: functional docuent$ >e.!.0 #i$torical in8e$ti!ation$0 report$
about #i!# intere$t and librar( $ub7ect$@ "#ic# include t#e follo"in!: re$earc#
report$ on #i!#6intere$t and literar( topic$ >E/A656?&@
Sample +cti%ities
4a/ 4b/ 4c/ 7e(
&*
+cti%it, 1: St,le Counts '!$Es: .1c/ .6c/ 16c/ 16e/ 14c/ 14/ 15/ 14/ 61b/ 61/ 64c3
Business Stanars: 0c/ 4b/ 7e/(
Student$ "ill di$cu$$ t#e an( eanin!$ of style. Con$iderin! t#o$e different definition$0 t#e
$tudent$ "ill di$cu$$ t#e definition of letter style0 includin! $uc# t#in!$ a$ paper ,ualit(0
"ei!#t0 and colorO letter#ead or lo!o de$i!nO in5 color$O font$O and forat.
'#e $tudent$ "ill re$earc# and brin! to cla$$ at lea$t t#ree different bu$ine$$ letter$. Eac#
$tudent "ill "rite an e4po$itor( para!rap# de$cribin!:
"#ic# of t#e fi8e letter$ #e/$#e li5e$ be$t and "#(
"#ic# letter i$ ea$ier to read and "#(
Student "ill $#o" t#e letter$ to t#e cla$$ and e4plain t#eir preference$. After eac# $tudent:$
pre$entation0 t#e cla$$ "ill di$cu$$ t#eir opinion$ of eac# of t#e letter$ pre$ented and "#ic#
"ould be ore reader6friendl(. After all pre$entation$0 t#e cla$$ "ill decide "#ic# letter
$t(le$ are ore reader6friendl( and "#(. '#e $tudent$ "ill t#en "rite an e4po$itor(
para!rap# on t#e iportance of $t(le and reader6friendline$$ in bu$ine$$ letter$.
+cti%it, 6: $etter St,les an $etter Formats '!$Es: .1c/ 16b/ 16c/ 16e/ 12c/ 17/ 6.b3
Business Stanars: 0c/ 7e(
'#e teac#er "ill re8ie" t#e part$ of a bu$ine$$ letter M #eadin!0 in$ide addre$$0 !reetin!0
bod(0 clo$in!0 and $i!nature. Student$ "ill e4aine t#eir collection$ of letter$ and deterine
"#ic# part$ are coon to all letter$ and under "#ic# $ection of a bu$ine$$ letter eac# part
fit$. Student$ "ill a5e a c#art in t#eir noteboo5$ of t#e ba$ic $ection$ of a bu$ine$$ letter
and "rite0 in t#eir o"n "ord$0 t#e definition$ of "#at inforation i$ included in eac# $ection
>e.!.0 ?eadin!: !i8e$ t#e full addre$$ of t#e per$on "ritin! t#e letter and t#e date.@
'#e $tudent$ "ill define t#e "ord format. Con$iderin! it$ definition0 $tudent$ "ill e4plain t#e
ter letter format. '#e teac#er "ill identif( t#e forat of a bloc5 bu$ine$$ letter and pro8ide
copie$ of a letter "ritten in t#e bloc5 forat. Student$ "ill dra" line$ di8idin! t#e letter into
it$ $i4 ba$ic $ection$0 reco!ni=in! t#e c#aracteri$tic$ and appropriate $pacin!. '#e( "ill 5eep
t#i$ cop( in t#eir folder$ a$ an e4aple of bloc5 $t(le forat.
2e4t0 t#e $tudent$ "ill be !i8en a cop( of a odified6bloc5 letter "it# para!rap# indention$.
'#e( "ill label t#e $t(le0 it$ di$tin!ui$#in! part$ and 5eep a$ an e4aple.
+cti%it, 0: Business En%elopes '!$Es: .6c/ 173 Business Stanars: 7e(
'#e teac#er "ill re8ie" letter part$0 includin! pa!e #eadin!$ "#en "ritin! ultiple pa!e$ are
included in one letter0 and proper addre$$in! of an en8elope u$ed in bu$ine$$ counication.
U$in! t#e !uideline$ fro t#e United State$ Po$t Office0 t#e $tudent$ "ill 5e( and print or
"rite and place a proper en8elope addre$$ on a bu$ine$$ en8elope. '#e( "ill al$o properl(
place $pecial ailin! and deli8er( notation$ on t#e en8elope. '#e $tudent$ "ill recei8e a
&H
cop( of t#e t"o6letter $tate abbre8iation$ u$ed "it# =ip code$ and di$cu$$ t#eir u$e and
iportance. U$in! letter#ead $tationer(0 t#e $tudent$ "ill fold and in$ert t#e letter properl(
into a bu$ine$$ en8elope0 $o it i$ reader friendl(.
+cti%it, 4: Business $etter ?ro<ect '!$Es: 14a/ 14b/ 14c/ 14/ 1.b/ 1H/ 6.b/ 64a/ 64b/
64c/ 65a3 Business Stanars: 4b/ 4/ 7e/ 1.a(
'#e $tudent$ "ill or!ani=e t#eir note$ and e4aple$ to create a boo5let entitled C-orattin!
.u$ine$$ /etter$.D 9n t#i$ boo5let0 t#e $tudent$ "ill identif( and illu$trate t#e t#ree o$t
popular letter $t(le$. '#e $tudent$ "ill di8ide a letter into t#e $i4 ba$ic $ection$ and identif(
t#e part$ located in eac# $ection. '#e( "ill create a li$t of all po$$ible part$ found in an(
letter and pro8ide rule$ and illu$tration$ on #o" eac# i$ con$tructed and u$ed "it#in a letter
$t(le. '#e $tudent$ "ill include an e4aple of a t"o6pa!e letter "it# a proper #eadin! and a
correctl( foratted bu$ine$$ en8elope. 'o conclude t#e pro7ect0 t#e $tudent$ "ill be re,uired
to create t#eir o"n letter#ead $tationer( and "rite a letter to t#e teac#er e4plainin! t#e forat
and con$truction of t#e bod( of a letter. '#i$ boo5let "ill be #ou$ed in t#eir P9P folder0
portfolio in pro!re$$.
+cti%it, 2: Aemoranums %ersus E#mail '!$Es: 1.b/ 1.c/ 1./ 10a/ 10b/ 10c/ 10/
14a/ 14b/ 14c/ 14/ 12a/ 12b/ 12c/ 12/ 12e/ 12f/ 12g/ 17c/ 17/ 1.b/ 67/ 65c3 Business
Stanars: 0b/ 4b/ 7e/ 14f/ 12c(
'#e $tudent$ "ill re$earc# current inforation on eorandu$ and e6ail e$$a!e$ u$in!
a 8ariet( of re$ource$. '#e re$earc# "ill include definition$0 c#aracteri$tic$0 forat$0
purpo$e$0 ad8anta!e$0 di$ad8anta!e$0 illu$tration$ and e4aple$ of bot# et#od$ of
counication. After all re$earc# i$ copleted and docuented0 t#e $tudent$ "ill create and
copo$e an e$$a( coparin! and contra$tin! t#e eo and e6ail0 u$in! a8ailable
tec#nolo!( and includin! parent#etical docuentation and a li$tin! of cited $ource$. '#e
$tudent$ "ill pre$ent t#e pro7ect in a creati8e boo5let "it# a title pa!e0 a table of content$0 t#e
coparati8e e$$a( and a "or5$ cited pa!e. '#i$ e$$a( "ill be #ou$ed in t#eir P9P folder.
+cti%it, 7: DetiGuette '!$Es: .6c/ 1.b/ 1.c/ 1./ 10a/ 10b/ 10c/ 10/ 17a/ 65a3 Business
Stanars: 4b/ 7e/ 15f(
After a ini6le$$on on et(olo!(0 t#e con$tant introduction of ne" "ord$ into our
8ocabular(0 and t#e ipact tec#nolo!( #a$ #ad on t#e En!li$# lan!ua!e0 t#e teac#er "ill
facilitate a di$cu$$ion on "#at $tudent$ t#in5 t#e "ord neti)uette ean$. Aeterinin! proper
eail e$$a!in! i$ iportant for !ood"ill counication$. '#e $tudent$ "ill $earc# for fi8e
current article$ on eail and 9nternet eti,uette0 neti)uette0 u$in! electronic $ource$. '"o
additional docuent$ to $earc#0 print0 and cite a( be C'#e 'en Coandent$ for
Coputer Et#ic$D and C'#e Core Fule$ of 2eti,uette.D U$in! "ord proce$$in!0 t#e $tudent$
"ill "rite a $#ort e$$a( on neti)uette and it$ iportance in aintainin! !ood"ill.
&%
Puttin! t#i$ 5no"led!e into practice0 $tudent$ "ill "or5 "it# a partner and e4c#an!e an e6
ail e$$a!e on a $c#ool topic $elected b( t#e teac#er. 9n a rubric de$i!ned b( t#e teac#er
and cla$$0 peer$ "ill e8aluate eac# ot#er:$ counication.
Sample +ssessments
!eneral !uielines
U$e a 8ariet( of perforance a$$e$$ent$ to deterine $tudent under$tandin! of content.
Select a$$e$$ent$ t#at are con$i$tent "it# t#e t(pe of product t#at re$ult$ fro t#e $tudent
acti8itie$ and de8elop a $corin! rubric collaborati8el( "it# ot#er teac#er$ and $tudent$. '#e
follo"in! are $aple$ of a$$e$$ent$ t#at can be u$ed for t#i$ unit:

!eneral +ssessments
Student$ "ill create a bulletin board of t#e t#ree ba$ic $t(le$ of letter$: bloc50
odified6bloc5 and odified6bloc5 "it# para!rap# indention$0 incorporatin! t#e
letter$ brou!#t for t#eir style acti8it(.
Student$ "ill be !i8en e4aple$ of bloc50 odified6bloc5 and odified6bloc5 letter$
"it# indented para!rap#$ "it# forattin! error$. '#e( "ill identif( t#e $t(le of t#e
letter and locate and correct an( forattin! error$.
Student$ "ill identif( and define t#e different part$ u$ed in t#e foration of an( !i8en
$t(le letter.
Student$ "ill ta5e an unarran!ed letter and 5e( or "rite t#e letter in correct forat
accordin! to t#e $t(le !i8en in t#e direction$.
Student$ "ill be !i8en a letter containin! proofreader:$ ar5$ and "ill be directed to
re8i$e it into a corrected cop(. '#e corrected cop( "ill t#en be reforatted into t#e
t#ree letter $t(le$ and reprinted.
Student$ "ill 5e( or "rite a eo fro unedited forat.
t#e !radin! period0 t#e $tudent$ "ill !at#er all of t#e A/F$ fro t#at !radin! period
Acti8it( 5 : Student$ "ill create a boo5let entitled C-orattin! .u$ine$$ /etter$.D 9t
$#ould be neat and attracti8e0 left bound0 and contain t#e follo"in! coponent$:
e4aple$ of t#e t#ree o$t popular letter $t(le$Ibloc50 odified6bloc50 and
odified6bloc5 "it# para!rap# indention$
+0
one $t(le of letter di8ided into t#e $i4 $ection$ of a bu$ine$$
letter "it# t#e ba$ic part$ labeled in eac# $ection
a li$t of all po$$ible letter part$ t#at a( be found in an( !i8en letter0 rule$
for con$tructin! eac# part0 and illu$tration$ or e4aple$ of eac#
an e4aple of a t"o6pa!e letter "it# an addre$$ed bu$ine$$ en8elope to
atc#
a per$onal bu$ine$$ letter to t#e teac#er e4plainin! t#e con$truction of t#e
bod( of a letter
a correctl(6addre$$ed bu$ine$$ en8elope to t#e teac#er "it# t#e per$onal
bu$ine$$ letter folded and in$erted
Acti8it( * : Student$ "ill 5e( or "rite t#eir o"n eo to a co"or5er e4plainin! t#e
iportance of !ood eail eti,uette. '#e eo "ill be foratted and "ritten
properl(0 u$in! t#e "ritin! proce$$ and utili=in! correct punctuation and effecti8e0
clearl(6"ritten $entence$. '#e eo "ill be reforatted into an eail e$$a!e. '#i$
eo "ill be placed in P9P folder$.
+1
Business English
Unit 2: ?lanning an Briting Common Business $etters
Time Frame Appro4iatel( $i4 "ee5$
Unit Description
'#e t#ree o$t coon bu$ine$$ corre$pondence$ include e8er(da(0 per$ua$i8e0 and bad
ne"$ letter$0 but eac# ta5e$ a different plan of de8elopent. E8er(da( letter$ ta5e a direct
approac#0 "#ile per$ua$i8e and bad6ne"$ letter$ ta5e an indirect approac#. Preparin! and
plannin! are e$$ential eleent$ to "ritin! letter$. ;ocabular( de8elopent and !raar
in$truction occur "it#in t#e conte4t of $tudent readin! and "ritin!. 'ie "ill be pro8ided for
$u$tained $ilent readin!.
Stuent Unerstaning
Student$ "ill deterine t#e t(pe of letter to "rite for different occa$ion$0 prepare and
de8elop an appropriate plan u$in! a "ritin! proce$$0 and create t#e final draft. Student$ "ill
li$t and define t#e fi8e C:$ of editin!66content0 con$i$tenc(0 clarit(0 copletene$$ and
courte$(. Student$ "ill appl( t#e fi8e C:$ to t#e "ritin! and de8elopin! of a final draft.
!uie "uestions
1. Can $tudent$ di$tin!ui$# aon! t#e t#ree coon t(pe$ of bu$ine$$ letter$<
2. Can $tudent$ li$t and e4plain t#e $tep$ to t#e direct and indirect approac#e$ to letter
"ritin!<
&. Can $tudent$ differentiate bet"een t#e$e approac#e$ and e4plain t#eir iportance<
+. Can $tudent$ u$e t#e approac# to prepare0 plan and de8elop t#eir o"n letter<
5. Can $tudent$ e8aluate t#e letter:$ e$$a!e fro t#e reader:$ point of 8ie"<
3. Can $tudent$ e8aluate t#eir e$$a!e u$in! t#e fi8e C:$ of editin!<
*. Can $tudent$ identif( and 7u$tif( an appropriate approac# for de8elopent "#en a
$pecific $cenario i$ !i8en for a letter<
01a. E4tend ba$ic and tec#nical 8ocabular( u$in! a 8ariet( of $trate!ie$0 includin!:
$ol8e proble$ u$in! ultiple $ource$0 includin! internet6ba$ed re$ource$
>E/A6*6?2@
.u$ine$$ En!li$# Unit 3Plannin! and )ritin! Coon .u$ine$$ /etter$
+2
a clear0 o8erall $tructure >e.!.0 introduction0 bod(0 appropriate conclu$ion@
>E/A626?1@
>E/A626?&@
26?&@
1*a. U$e 8ariou$ ode$ to "rite cople4 copo$ition$0 includin!: definition e$$a(
>E/A62?+@
1*e. U$e 8ariou$ ode$ to "rite cople4 copo$ition$0 includin!: cau$e6effect
e$$a( >E/A62?+@
1*f. U$e 8ariou$ ode$ to "rite cople4 copo$ition$0 includin!: proce$$ anal($e$
e$$a( >E/A62?+@
+&
and p#ra$in! t#at reflect t#e c#aracter and teperaent of t#e "riter >E/A626
?5@
20a. )rite for 8ariou$ purpo$e$0 includin!: interpretation$/e4planation$ t#at connect
life e4perience$ t "or5$ of Aerican0 .riti$#0 and "orld literature. >E/A626?3@
21. Appl( $tandard rule$ of $entence foration0 includin! parallel $tructure >E/A6
&6?2@
22a. Appl( $tandard rule$ of u$a!e0 for e4aple: a8oid $plittin! infiniti8e$. >E/A6&6
?2@
22b. Appl( $tandard rule$ of u$a!e0 for e4aple: u$e t#e $ub7uncti8e ood
appropriatel( >E/A6&6?2@
&&c. Participate in !roup and panel di$cu$$ion$0 includin!: e8aluatin! t#e
effecti8ene$$ of participant$: perforance$ >E/A6+6?3@
&+a. Select and criti,ue rele8ant inforation for a re$earc# pro7ect u$in! t#e
or!ani=ational feature$ of a 8ariet( of re$ource$0 includin!: print te4t$ >e.!.0
preface$0 appendice$0 annotation$0 citation$0 biblio!rap#ic reference$@ >E/A656
?1@
>e.!.0 databa$e 5e("ord $earc#e$0 $earc# en!ine$0 e6ail addre$$e$@ >E/A656
?1@
&3. Anal(=e t#e u$efulne$$ and accurac( of $ource$ b( deterinin! t#eir 8alidit(
>e.!.0 aut#orit(0 accurac(0 ob7ecti8it(0 publication date0 co8era!e@ >E/A656?2@
&*b. Acce$$ inforation and conduct re$earc# u$in! 8ariou$ !rade6appropriate data6
!at#erin! $trate!ie$/tool$0 includin!: e8aluatin! t#e 8alidit( and/or reliabilit( of
priar( and/or $econdar( $ource$ >E/A6e6?&@
!at#erin! $trate!ie$/tool$0 includin!: copilin! and or!ani=in! inforation to
>E/A6e6?&@
"or5$0 includin! functional docuent$0 u$in! forat tec#ni,ue$ t#at a5e t#e
docuent u$er friendl( >E/A656?+@
++
$tandard forattin! for $ource ac5no"led!ent >E/A656?5@
Sample +cti%ities
+cti%it, 1: Ongoing Dail, $anguage 9e%ie: '!$Es: 11/ 11a/ 11b/ 16/ 16e3 Business
Stanars: 4a/ 4b/ 4c/ 7e((
+cti%it, 1: ?reparing to Brite E%er,a, '9outine( $etters '!$Es: .1a/ 1./ 10a/
10b/ 10c/ 10/ 12b/ 12c/ 12/ 12e/ 12f/ 12g/ 17a/ 17e/ 17f/ 14/ 12c/ 60a/ 0.b3 Business
Stanars: 0a/ 0b/ 0c/ 4a/ 4b/ 15f/ 1.c(
E8er(da( letter$ are routine letter$ "ritten for coon $ituation$. '#e( a( be a5in! a
re,ue$t0 tran$ittin! inforation or aterial$0 a5in! a confiration0 ac5no"led!in!
pa(ent$0 or in8itin! people to $pea5 or to attend a $ocial e8ent.
1. Student$ "ill "rite a re$pon$e to t#e follo"in! propt:
Suppo$e (ou "or5ed for an in$urance $ale$ a!entO nae t#e t(pe$ of letter$ t#at t#i$
per$on i!#t "rite. Suppo$e (ou "or5ed for a cu$toer $er8ice repre$entati8eO "#at
t(pe$ of letter$ "ould be "ritten<
Student$ "ill di$cu$$ t#eir re$pon$e$ and a5e a li$t accopanied b(
e4planation$ of different e8er(da( letter$.
2. Student$ "ill re$pond to t#e follo"in! aut#or:$ $tateent:
CSucce$$ in "ritin! i$ ea$ured not b( t#e writer,s opinion of t#e letter but b(
t#e reader,s opinion.D
Student$ "ill a5e inference$ and conclude t#at u$in! t#e p$(c#olo!( of
"ritin! and letter eti,uette i$ iportant to t#e copo$ition of letter$.
&. Student$ "ill re$earc# 8ariou$ 9nternet $ource$ to locate and print C'#e 'en Secret$ of
)ritin! /etter$.D Student$ "ill di$cu$$ t#e ten C$ecret$D and t#eir iportance to t#e
p$(c#olo!( of counication0 u$in! appropriate lan!ua!e for t#e $pecific cla$$
audience. Student$ "ill u$e t#i$ docuent a$ a re$ource to "rite future letter$.
+5
+. Student$ "ill re$earc#0 $elect and criti,ue 8ariou$ print te4t$ and electronic $ource$ to
!at#er0 collect0 and e8aluate inforation containin! $u!!e$tion$ on letter "ritin!.
Student$ "ill brea5 do"n and cobine t#e be$t tip$ into one docuent entitled C'ip$
for .u$ine$$ /etter )ritin!.D Student$ "ill di$cu$$ t#eir tip$/$u!!e$tion$ "it# t#e
cla$$ and create one $tandard li$t of $u!!e$tion$ to u$e a$ a reference for "ritin!
future letter$.
5. Student$ "ill "rite a $#ort copo$ition to t#e follo"in! propt: 9n "ritin! a bu$ine$$
letter0 "#at con$ideration$ #a8e to be ade to cau$e a letter to #a8e a po$iti8e effect
or reaction fro t#e reader< )#(< Student$ "ill $#are t#eir copo$ition$ "it# t#e
cla$$. '#e con$ideration$ "ill be li$ted on t#e board and t#en cate!ori=ed into !roup$0
repre$entin! t#e / *,s of effective business writing: courte$(0 clarit(0 copletene$$0
content0 and con$i$tenc(. '#i$ cate!ori=ed li$t "ill be copied in t#eir noteboo5$ and
u$ed to do t#e follo"in! re$earc#:
Student$ "ill re$earc# 8ariou$ $ource$ to locate and print t#e 5 C:$ of effecti8e
bu$ine$$ "ritin!. Student$ "ill di$cu$$ t#e eanin! of eac# * and it$ iportance to
bu$ine$$ counication. Student$ "ill "rite a proce$$ anal($i$ e$$a(0 e4plainin! t#e
proce$$ of u$in! t#e / *,s of effective business writing. Student$ "ill u$e a "ritin!
proce$$ t#at include$ pre"ritin!0 draftin!0 conferencin!0 re8i$in!0 proofreadin!/
editin!0 and publi$#in! "it# a "ord proce$$or or tec#nolo!(. '#e e$$a( "ill contain a
clearl( $tated central idea/t#e$i$ $tateent0 a clear $tructure0 and $upportin!
para!rap#$ "it# tran$itional "ord$0 p#ra$e$0 and de8ice$ t#rou!#out. '#e e$$a( "ill
al$o contain $tandard forattin! for $ource ac5no"led!ent. Se8eral $tudent$ "ill
$#are t#eir e$$a($ "it# t#e cla$$0 u$in! correct En!li$# !raar0 diction and $(nta4.
+cti%it, 6: E%er,a, $etters '!$Es: 14a/ 14b/ 14c/ 12b/ 12c/ 12/ 12e/ 12f/ 12g/ 15a/
15b/ 15c/ 11/ 66c/ 60b/ 64b/ 65a/ 0.b3 Business Stanars: 0c/ 0/ 4b/ 4/ 4e/ 15f/ 1.a/
1.b/ 1.c(
'#e reader:$ reaction$ to e8er(da( letter$ "ill be po$iti8e or neutralIt#at:$ one rea$on "#(
t#e$e letter$ are referred to a$ Croutine.D A$ a re$ult0 e8er(da( letter$ u$e t#e direct approac#.
'#e direct approac# include$:
a direct openin! $tateent indicatin! t#e purpo$e of t#e letter
nece$$ar( detail$ concernin! t#e $ub7ect atter
a po$iti8e conclu$ion t#at proote$ !ood"ill
'#rou!# 8ariou$ $ource$ on t#e 9nternet0 5e("ord$0 and $earc# en!ine$0 $tudent$ "ill locate
$e8eral outline plan$ "ritten for routine letter$. Student$ "ill anal(=e and $(nt#e$i=e t#e
inforation into one conden$ed outline for0 bein! creati8e but reader friendl(. '#e outline
"ill be proofread/edited for content and parallel $tructure b( fello" cla$$ate$ and t#e
teac#er. Se8eral $tudent$ "ill $#are t#eir outline$ "it# t#e cla$$. Student$ "ill u$e t#i$
docuent a$ a re$ource to "rite future letter$.
1. '#rou!# 8ariou$ $ource$ on t#e 9nternet0 5e("ord$0 and $earc# en!ine$0 $tudent$ "ill
locate $e8eral $iple routine letter e4aple$ and at lea$t one eo. U$in! a routine
letter e8aluation for0 $tudent$ "ill e8aluate one of t#e docuent$ for it$ purpo$e and
+3
reader friendline$$. Se8eral of t#e $tudent$ "ill create a tran$parenc( of t#eir
docuent and di$cu$$ t#eir e8aluation$ "it# t#e cla$$. '#e cla$$ "ill interpret t#e
letter for it$ purpo$e and e8aluate t#e $tudent:$ pre$entation.
2. U$in! t#e routine letter e4aple$ and e8aluation0 $tudent$ "ill create and copo$e
$e8eral of t#eir o"n letter$. Student$ "ill u$e appropriate "ord c#oice and 8ocabular(
to reac# a $pecific audience and en!a!e t#e intere$t of t#e reader. Student$ "ill a8oid
o8eru$ed "ord$0 clic#B$ or 7ar!on0 u$e a 8ariet( of $entence $tructure$0 and u$e proper
diction to $et tone or ood. U$in! a "ritin! proce$$ t#at include$ pre"ritin!0 draftin!0
conferencin! "it# peer$ and teac#er0 re8i$in!0 proofreadin!/editin!0 and publi$#in!
u$in! a "ord proce$$or or tec#nolo!(0 $tudent$ "ill "rite t#ree routine letter$ a$
$u!!e$ted belo":
Fe,ue$t letter : A $uer 7ob #a$ been offered "it# t#e local counit(
colle!e. '#e 7ob i$ in t#e $tudent record$ office proce$$in! application$
fro enterin! fre$#en. 'o !et t#e 7ob0 t#ree letter$ of reference are
needed. )rite to (our .u$ine$$ En!li$# teac#er0 at an addre$$ fro t#e
local area0 a$5in! #er/#i to $end a letter of recoendation to 1r.
An!elo Aato0 Per$onnel Airector at t#e local counit( colle!e.
Fe$earc# to find t#e appropriate addre$$.
'ran$ittal letter: Graduation i$ nearin!0 and a $enior trip i$ bein!
planned. Select a beac# #otel in Ae$tin0 -/0 and "rite a letter re,ue$tin! a
roo "it# a "aterfront 8ie" and t"o double bed$. Feeber0 t#e #otel i$
in a re$ort area0 $o a depo$it i$ re,uired. 9nclude a P100 c#ec5 for t#e
depo$it. Feeber to include date$ and ot#er detail$ for t#e re$er8ation$.
Cite t#e $ource ac5no"led!ent in t#e P.S. at t#e botto of t#e letter.
9n8itational letter: '#e $c#ool:$ local c#apter of -./A0 -uture .u$ine$$
/eader$ of Aerica0 i$ #o$tin! t#e di$trict conference. A$ pre$ident of t#e
local or!ani=ation0 (ou #a8e t#e 7ob of locatin! and $ecurin! a !ue$t
$pea5er for t#e conference. 9pleent an 9nternet $earc# for a d(naic
$pea5er for t#e di$trict conference. C#oo$e a $pea5er t#at "ould be of
intere$t to #i!# $c#ool $tudent$ and can a5e a #uorou$ pre$entation on
a current bu$ine$$ topic. )rite a letter of in8itation to t#at per$on
re,ue$tin! #i/#er to $pea5 at t#e local -./A di$trict conference. '#e
letter "ill be printed on $c#ool or -./A letter#ead0 and t#e $ource
ac5no"led!eent "ill be added in t#e P.S. at t#e botto of t#e letter.
Once t#e letter i$ in final draft and printed0 t#e letter forat "ill be re8i$ed
for an e6ail docuent.
+cti%it, 0: ?ersuasi%e $etters '!$Es: 1./ 10a/ 10b/ 10c/ 10/ 14a/ 14b/ 14c/ 12a/ 12b/
12c/ 12/ 12e/ 12f/ 12g/ 15a/ 15c/ 15/ 1.a/ 11/ 14/ 64b/ 62/ 67/ 65a3 Business Stanars:
0a/ 0b/ 0c/ 0/ 4b/ 4/ 7f/ 15f/ 1.a/ 1.b/ 1.c/ 1.(
Per$ua$i8e "ritin! $tate$ t#e opinion of t#e "riter and attept$ to influence t#e audience.
)ritin! t#at per$uade$: clearl( $tate$ an opinion on a $pecific topicO $upport$ t#e opinion
"it# con8incin! rea$on$ and ar!uent$O pre$ent$ rea$on$ in a lo!ical orderO often $a8e$ t#e
$tron!e$t ar!uent for la$tO and u$e$ opinion "ord$. 'o "rite an effecti8e per$ua$i8e letter or
+*
e6ail0 t#e "riter u$t u$e counication p$(c#olo!(0 bein! co!ni=ant of 1a$lo":$
?ierarc#( of 2eed$ >Unit &@ and t#e 5 C:$ of effecti8e letter "ritin!. )#en a reader u$t be
per$uaded or con8inced0 an indirect approac# to "ritin! i$ u$ed. '#e indirect approac# lead$
t#e reader to !ra$p t#e lo!ic t#rou!# it$ $tep6b(6$tep or!ani=ation and appeal$ to t#e reader,s
#uan need$. '#e $tep$ to t#e indirect approac# follo":
U$e an attention6!ettin! openin! $tateent to encoura!e t#e reader to
continue readin!.
Pre$ent factual $tateent$ tar!eted at eetin! t#e reader,s need$.
Pre$ent t#e re,ue$t in ter$ of #o" it "ill benefit t#e reader.
Specif( t#e action t#e reader u$t ta5e to recei8e t#e benefit$ li$ted.
1. Student$ "ill re$earc# print and electronic $ource$ to identif(0 !at#er0 anal(=e0 and
e8aluate rele8ant inforation on per$ua$i8e letter$ >e.!.0 definition/de$cription0
purpo$e0 $trate!ie$0 plannin! outline0 e4aple letter$@. One $u!!e$ted 9nternet $ite:
""".8erit(.a$#land.512.5(.u$/Portfolio/per$ua$i8eEletter>billie@.#t. Student$ "ill
di$cu$$ t#e inforation on t#e $ite and t#e erit$ of t#e e4aple letter.
Student$ "ill t#en "rite an e4po$itor( e$$a(0 definin! and e4plainin! t#e proce$$ of
"ritin! a per$ua$i8e letter. '#e e$$a( "ill #a8e a clearl( $tated central idea/t#e$i$
$tateent0 a clear $tructure0 $upportin! para!rap#$ in lo!ical order0 and tran$itional
"ord$0 p#ra$e$0 and de8ice$ to unif( t#rou!#out. 9t "ill be created u$in! a coplete
"ritin! proce$$ t#at include$ $electin! topic and for0 pre"ritin!0 draftin!0
conferencin! "it# peer$ and/or teac#er0 re8i$in! for content and $tructure ba$ed on
feedbac50 proofreadin!/editin!0 and publi$#in! u$in! a "ord proce$$or or tec#nolo!(.
An( li$tin! pro8ided in t#e e$$a( "ill be con$tructed u$in! parallel con$truction.
Student$ "ill $elect a proper $t(le !uide to credit $ource$ properl(. Se8eral $tudent$
"ill read t#eir e$$a($ to t#e cla$$0 utili=in! proper En!li$# !raar0 diction0 and
$(nta4.
2. Student$ "ill read a boo5 re8ie" $elected b( t#e teac#er. '#e( "ill create a Cfeature$
c#artD b( foldin! a piece of paper in #alf and "ritin! Features at t#e top of one $ide
and 01amples at t#e top of t#e ot#er. Student$ "ill t#en reread t#e boo5 re8ie"0 li$t
t#e feature$ of per$ua$i8e "ritin! in t#e feature$ colun0 and "rite an e4aple of
#o" t#e aut#or applied eac# feature in t#e e4aple$ colun.
&. U$in! t#e inforation !at#ered in t#e e$$a( in Acti8it( 10 $tudent$ "ill create and
copo$e one or t"o of t#eir o"n per$ua$i8e letter$. Student$ "ill u$e appropriate
"ord c#oice and 8ocabular( to reac# a $pecific audience and en!a!e t#e intere$t of
t#e reader. Student$ "ill a8oid o8eru$ed "ord$0 clic#B$ or 7ar!on0 u$e a 8ariet( of
$entence $tructure$0 and u$e proper diction to $et tone or ood. '#e( "ill u$e a
"ritin! proce$$ t#at include$ pre"ritin!0 draftin!0 conferencin! "it# peer$ and
teac#er0 re8i$in!0 proofreadin!/editin!0 and publi$#in! "it# a "ord proce$$or or
tec#nolo!(. Su!!e$ted topic$:
)rite a letter to a friend or ac,uaintance0 per$uadin! #i/#er to 7oin an
or!ani=ation on capu$. .e $ure to ention benefit$ t#at "ill appeal to t#e
+H
"ide ran!e of people "#o attend t#e $c#ool. 9f nece$$ar(0 re$earc# t#e
or!ani=ation t#rou!# 8ariou$ $ource$.
)rite a letter to t#e editor of t#e local ne"$paper on $c#ool unifor$. '#ere
#a$ been a proble in local $c#ool$ "it# di$cipline and 8iolence. '#e $c#ool
board #a$ decided to in$titute a $c#ool unifor polic( in order to cut do"n on
t#e$e proble$0 ba$ed on t#e po$iti8e e4aple$ t#at t#e( #a8e $een at ot#er
$c#ool$. )rite a letter to t#e editor of (our local ne"$paper0 $tatin! (our
po$ition on t#i$ i$$ue and $upportin! it "it# con8incin! rea$on$.
)rite a letter to t#e principal about a $c#ool i$$ue t#at i$ iportant to (ou.
'a5e a po$ition on t#at i$$ue and per$uade t#e principal to act in (our fa8or.
+cti%it, 4: Ba De:s or 9efusal $etters '!$Es: 1./ 10a/ 10b/ 10c/ 10/ 14a/ 14b/
14c/ 12a/ 12b/ 12c/ 12/ 12e/ 12f/ 12g/ 15a/ 15c/ 15/ 11/ 14/ 64b/ 67b/ 67/ 65a3 Business
Stanars: 0b/ 4b/ 4/ 4e/ 7a/ 7f/ 15f/ 1.a/ 1.b/ 1.c/ 1.(
'#e teac#er "ill facilitate a di$cu$$ion of tie$ it i$ nece$$ar( to "rite a letter of refu$al.
S#e/#e "ill read an e4aple letter to t#e cla$$ and a$5 ,ue$tion$ to encoura!e a per$onal
re$pon$e to t#e te4t of t#e letter: )#at are (our fir$t t#ou!#t$ about t#i$ te4t< )#at confu$ed
(ou or $urpri$ed (ou< Aid an(t#in! in t#i$ te4t reind (ou of an(t#in! in (our o"n life<
.ad ne"$ letter$ contain inforation t#at "ill di$appoint t#e reader. 9t i$ iportant t#at t#e
per$onQ$ !ood"ill be retained. .ecau$e t#e indirect letter approac# re$t$ on tact and pro8ide$
rea$on$0 it i$ ideall( $uited to con8e( bad ne"$.
1. '#e #arde$t t#in! to do i$ to tell $oeone CnoD in a po$iti8e "a(. '#e be$t otto to
u$e in t#e$e t(pe$ of letter$ i$ CAccentuate t#e po$iti8eO eliinate t#e ne!ati8e.D
Student$ "ill re"rite t#e follo"in! $tateent$ $o t#at t#e( con8e( a po$iti8e tone or
ood.
?o" can (ou e4pect u$ to repair (our .enton "atc# free of c#ar!e "#en t#e
!uarantee e4pired o8er t"o ont#$ a!o<
)e cannot ail (our $#ipent "#en "e proi$ed.
Lou clai "e $ent (ou defecti8e erc#andi$e<
Lour ar!uent$ a!ain$t our copan( polic( a( #a8e $oe erit.
)e are di$appointed t#at (ou are di$plea$ed "it# t#e blou$e "e $ent (ou.
Student$ "ill di$cu$$ t#eir re8i$ion$ "it# t#e cla$$.
2. Student$ "ill re$earc# 8ariou$ $ource$ to identif(0 !at#er0 anal(=e0 and e8aluate
appropriate priar( and $econdar( $ource$ for 8alidit(0 reliabilit( and rele8ant
inforation on bad ne"$/refu$al letter$. '#e $tudent$: re$earc# "ill include but not be
liited to t#e follo"in!: definition and/or de$cription0 purpo$e0 $trate!ie$0 plannin!
outline0 and e4aple letter$.
Student$ "ill t#en "rite an e4po$itor( e$$a(0 definin! and e4plainin! t#e proce$$ of
"ritin! a bad ne"$/refu$al letter. '#e e$$a( "ill #a8e a clearl( $tated central
idea/t#e$i$ $tateent0 an ob8iou$ $tructure0 $upportin! para!rap#$ in lo!ical order0
+%
and tran$itional "ord$0 p#ra$e$0 and de8ice$ to unif( t#rou!#out. 9t "ill be created
u$in! a coplete "ritin! proce$$ t#at include$ $electin! topic and for0 pre"ritin!0
draftin!0 conferencin! "it# peer$ and/or teac#er0 re8i$in! for content and $tructure
ba$ed on feedbac50 proofreadin!/editin!0 and publi$#in! "it# a "ord proce$$or or
tec#nolo!(. An( li$tin! pro8ided in t#e e$$a( "ill be con$tructed u$in! parallel
con$truction. Student$ "ill $elect a proper $t(le !uide to produce t#e e$$a( to credit
$ource$ properl(. Se8eral $tudent$ "ill read t#eir e$$a($ to t#e cla$$0 utili=in! proper
En!li$# !raar0 diction0 and $(nta4.
&. )or5in! "it# t#e inforation !at#ered in t#e e$$a(0 $tudent$ "ill copo$e t#eir o"n
bad ne"$/refu$al letter. Student$ "ill u$e appropriate "ord c#oice and 8ocabular( to
reac# a $pecific audience and en!a!e t#e intere$t of t#e reader. Student$ "ill a8oid
o8eru$ed "ord$0 clic#B$ or 7ar!on0 u$e a 8ariet( of $entence $tructure$0 and utili=e
proper diction to $et tone or ood. Eplo(in! a "ritin! proce$$ t#at include$
pre"ritin!0 draftin!0 conferencin! "it# peer$ and teac#er0 re8i$in!0
proofreadin!/editin!0 and publi$#in! u$in! a "ord proce$$or or tec#nolo!(0 $tudent$
"ill c#oo$e fro one of t#e topic$ belo":
A client #a$ re,ue$ted t#at (ou replace a piece of electrical e,uipent
anufactured b( (our copan(. ?o"e8er0 t#e "arrant( period #a$ 7u$t
e4pired $o (ou "ill not replace t#e e,uipent. )rite to t#e client
e4plainin! t#i$.
Lou "or5 for a lar!e laborator( in t#e cit(. /a$t "ee5 an incorrect re$ult
"a$ found in $oe blood $aple$ fro (our "or5 area. Lou found t#at
t#e patient #ad a 8er( #i!# c#ole$terol le8el "#en0 in fact0 #i$/#er readin!
"a$ ,uite noral. Lour bo$$ #a$ a$5ed (ou to draft a letter to t#e patient:$
doctor e4plainin! t#e error and apolo!i=in!.
Lou "or5 for -ir$t 2ational .an5. One of t#e ban5:$ (oun! cu$toer$
applie$ for a loan for a u$ed car. A$ uc# a$ (ou "ould li5e to e4tend t#i$
(oun! cu$toer a loan for #i$ uc# needed car0 it i$ t#e ban5:$ polic( t#at
a loan cu$toer u$t be eplo(ed "it# t#e $ae copan( for at lea$t $i4
ont#$. )rite t#i$ cu$toer a bad ne"$ letter den(in! t#e loan.
+cti%it, 2: Business $etter Briting 9e%ie: '!$Es: 12c3 Business Stanar: 7a/ 15f(
Student$ "ill locate and print t#e letter6"ritin! c#art fro t#e 9nternet $ite:
""".ai$.$$tate.edu/AEE/'utorial/letterEtable.#tl. -ollo"in! a re8ie" of t#e
c#aracteri$tic$ of eac# t(pe of letter0 $tudent$ "ill add t#i$ docuent to t#eir P9P folder a$ a
reference !uide.

50
Sample +ssessments
!eneral !uielines
acti8itie$0 and de8elop a $corin! rubric collaborati8el( "it# ot#er teac#er$ or $tudent$. '#e
follo"in! are $aple$ of a$$e$$ent$ t#at can be u$ed for t#i$ unit:
!eneral +ssessments
Student$ "ill $ucce$$full( u$e reference aterial$ to #elp "rite e8er(da( letter$.
Soe docuent$ include:
ten $ecret$ of "ritin! bu$ine$$ letter$
tip$ for bu$ine$$ letter "ritin!
fi8e *,s for effecti8e letter "ritin!
outline plan$
e4aple letter$
Student$ "ill edit and re"rite an unedited 8er$ion of a routine letter0 a5in! it a
reader6friendl( docuent. '#e $tudent$ "ill fir$t forat it in bloc5 forat "it# open
punctuation and t#en in odified bloc5 forat "it# i4ed punctuation. '#e la$t
re8i$ion "ill be to c#an!e t#e letter to eail forat.
Student$ "ill edit and re"rite an unedited 8er$ion of a per$ua$i8e letter0 utili=in! an
indirect0 but po$iti8e approac#. )it# t#e u$e of an o8er#ead tran$parenc(0 $tudent$
"ill di$cu$$ appropriate c#an!e$ to t#e per$ua$i8e letter.
Student$ "ill read t#e follo"in! letter and deterine t#e $pecific error$O t#en t#e(
"ill re"rite it0 a5in! it a ore palatable corre$pondence t#at i$ ea$ier for t#e reader
to accept.
Aear 1$. ?ebert:
)e are returnin! (our c#ec5 for P11%.%0. )e $topped carr(in! 2eato /a"n
'rier$ "#en t#e anufacturer "ent out of bu$ine$$ la$t (ear.
Lour$ trul(0
Student$ "ill ta5e a teac#er6ade te$t or locate an online te$t on routine letter$ and
!ood"ill e$$a!e$.
51
52
Acti8it( 2 : A rubric "ill be created to e8aluate e$$a($. '#e rubric "ill co8er
or!ani=ation0 content0 !raar and $pellin!0 $entence con$truction0 neatne$$0
forattin! and reference$. '#e teac#er could u$e t#e rubric to !rade t#e $tudent$
indi8iduall( or #a8e t#e $tudent$ al$o a$$e$$ t#e indi8idual:$ e$$a($ and a8era!e t#e
re$ult$. Po$$ible "eb $ite$ for rubric$ are :::=teach#nolog,=com or
:::=rubrics=com.
Acti8itie$ &0 +0 and 5 : A rubric "ill be created to e8aluate all letter$ in reference to
or!ani=ation0 purpo$e and content0 !raar and $pellin!0 $entence con$truction0 tone0
neatne$$0 and forattin!. '#e teac#er could u$e t#e rubric to !rade t#e $tudent$
indi8iduall( or #a8e t#e $tudent$ al$o a$$e$$ t#e indi8idual:$ letter$ and a8era!e t#e
re$ult$. Po$$ible "eb $ite$ for rubric$ are """.abacon.co/in5$ter/routinee8al.#tl0
""".pepperbou!#.colton.or! or """.uen.or!.
5&
Business English
Unit 7: Emplo,ment ?ortfolio
Time Frame: Appro4iatel( ei!#t "ee5$
Unit Description
'#e focu$ of t#i$ unit i$ to ta5e t#e $tudent t#rou!# t#e entire eplo(ent proce$$. 9t "ill
include preparin!0 plannin! and creatin! t#e re$ue and letter$ of application0 re,ue$t for
reference$0 follo"6up and re$i!nation. 9t "ill end "it# t#e eplo(ent inter8ie" and an
acceptance letter. Student$ "ill create an eplo(ent portfolio to #ou$e all eplo(ent
note$ and docuent$ to be u$ed a$ a future reference tool. ;ocabular( de8elopent and
!raar in$truction occur "it#in t#e conte4t of $tudent readin! and "ritin!.
Stuent Unerstaning
Student$ "ill anal(=e t#eir abilitie$ and deterine t#e $5ill$ t#e( po$$e$$ and/or need to
ac,uire for eplo(ent no" and in t#e future. Eac# $tudent "ill create a re$ue of per$onal
,ualification$0 includin! education0 "or5 e4perience0 and reference$. Student$ "ill li$t and
de$cribe eplo(ent re$ource$ for a8ailable po$ition$. Eac# $tudent "ill create a letter of
application to a pro$pecti8e eplo(er. Student$ "ill fill out eplo(ent application$ and
copo$e and forat reference and follo"6up letter$. Student$ "ill identif( and odel !ood
inter8ie" tec#ni,ue$.
!uie "uestions
1. Can $tudent$ anal(=e and e8aluate t#eir $tron! point$ and deterine a $uitable 7ob or
career of intere$t to t#e<
2. Can $tudent$ ta5e t#eir $tron! point$ and create a per$onal re$ue<
&. Can $tudent$ identif( $ource$ of eplo(ent po$$ibilitie$ "it#in t#eir counit(<
+. Can $tudent$ create a per$onal re$ue t#at i$ reader6friendl( and inforati8e<
5. Can $tudent$ fill out eplo(ent application$< Ao t#e( #a8e all nece$$ar(
inforation readil( a8ailable<
3. Can $tudent$ create a letter of application t#at follo"$ t#e proper approac# and forat
procedure$<
*. Can $tudent$ create a letter of application t#at i$ per$ua$i8e enou!# to intere$t t#e
reader for po$$ible action<
H. Can $tudent$ create follo"6up letter$<
%. Can $tudent$ identif( and odel !ood inter8ie" tec#ni,ue$<
.u$ine$$ En!li$# Unit * Eplo(ent Portfolio
5+
01a. E4tend ba$ic and tec#nical 8ocabular( u$in! a 8ariet( of $trate!ie$0 includin!:
te4t$ in oral and "ritten re$pon$e$0 includin!: public docuent$ >E/A616?&@
10a. 9dentif(0 !at#er0 and e8aluate appropriate $ource$ and rele8ant inforation to
$ol8e proble$ u$in! ultiple $ource$0 includin! $c#ool librar( catalo!$ >E/A6
*6?2@
$ol8e proble$ u$in! ultiple $ource$0 includin! online databa$e$ >E/A6*6?2@
$ol8e proble$ u$in! ultiple $ource$0 includin! electronic re$ource$ >E/A6*6
?2@
$ol8e proble$ u$in! ultiple $ource$0 includin! 9nternet6ba$ed re$ource$
>E/A6*6?2@
a clear0 o8erall $tructure >e.!.0 introduction0 bod(0 appropriate conclu$ion@
>E/A626?1@
$uited to an identified audience and purpo$e and t#at include clear 8oice >E/A6
26?2@
>E/A626?&@
55
26?&@
1*a. U$e 8ariou$ ode$ to "rite cople4 copo$ition$0 includin!: definition e$$a(
>E/A62?+@
1*b. U$e 8ariou$ ode$ to "rite cople4 copo$ition$0 includin!: proble/$olution
e$$a( >E/A62?+@
1*c. U$e 8ariou$ ode$ to "rite cople4 copo$ition$0 includin!: a re$earc#
pro7ect >E/A62?+@
1H. Ae8elop "ritin!/copo$ition$ u$in! a 8ariet( of cople4 literar( and r#etorical
de8ice$ >E/A626?5@
and p#ra$in! t#at reflect t#e c#aracter and teperaent of t#e "riter >E/A626
?5@
20b. )rite for 8ariou$ purpo$e$0 includin!: functional docuent$ >e.!.0 re$ue$0
eo$0 propo$al$@ >E/A626?3@
21. Appl( $tandard rule$ of $entence foration0 includin! parallel $tructure >E/A6
&6?2@
22a. Appl( $tandard rule$ of u$a!e0 for e4aple a8oid $plittin! infiniti8e$ >E/A6&6
?2@
22b. Appl( $tandard rule$ of u$a!e0 for e4aple u$e t#e $ub7uncti8e ood
appropriatel( >E/A6&6?2@
2&c. Appl( $tandard rule$ of ec#anic$ and punctuation0 includin! da$#e$ >E/A6&6
?2@
2+. U$e a 8ariet( of re$ource$ >e.!.0 dictionarie$0 t#e$auru$e$0 !lo$$arie$0
tec#nolo!(@ and te4tual feature$ >e.!.0 definitional footnote$0 $idebar$@ to 8erif(
"ord $pellin!$ >E/A6&6?&@
53
23b. Select lan!ua!e appropriate to $pecific purpo$e$ and audience$ for $pea5in!0
includin!: conductin! inter8ie"$/$ur8e($ of cla$$ate$ or t#e !eneral public
>E/A6+6?1@
procedure $0 includin! "ritin! re$pon$e$ >E/A6+6?2@
&0a. U$e acti8e li$tenin! $trate!ie$0 includin!: onitorin! e$$a!e$ for clarit(
>E/A6+6?+@
>E/A6+6?+@
&0c. U$e acti8e li$tenin! $trate!ie$0 includin!: notin! cue$ fro c#an!e of pace
>E/A6+6?+@
&1a. Aeli8er oral pre$entation$0 includin!: $peec#e$ t#at u$e appropriate r#etorical
$trate!ie$ >E/A6+6?+@
and edia >E/A6+6?+@
&2a. Gi8e oral and "ritten anal($e$ of edia inforation0 includin!: identif(in!
lo!ical fallacie$ >e.!.0 attac5 ad hominem0 fal$e cau$alit(0 o8er!enerali=ation0
band"a!on effect@ u$ed in oral addre$$e$ >E/A6+6?5@
&2b. Gi8e oral and "ritten anal($e$ of edia inforation0 includin!: anal(=in! t#e
tec#ni,ue$ u$ed in edia e$$a!e$ for a particular audience >E/A6+6?5@
&2c. Gi8e oral and "ritten anal($e$ of edia inforation0 includin!: criti,uin!
$trate!ie$ >e.!.0 ad8erti$eent$0 propa!anda tec#ni,ue$0 8i$ual pre$entation$0
culture >E/A6+6?5@
&&a. Participate in !roup and panel di$cu$$ion$0 includin!: identif(in! t#e $tren!t#$
and talent$ of ot#er participant$ >E/A6+6?3@
&&c. Participate in !roup and panel di$cu$$ion$0 includin!: e8aluatin! t#e
effecti8ene$$ of participant$: perforance$ >E/A6+6?3@
&+a. Select and criti,ue rele8ant inforation for a re$earc# pro7ect u$in! t#e
or!ani=ational feature$ of a 8ariet( of re$ource$0 includin!: print te4t$ >e.!.0
preface$0 appendice$0 annotation$0 citation$0 biblio!rap#ic reference$@ >E/A656
?1@
>e.!.0 databa$e 5e("ord $earc#e$0 $earc# en!ine$0 e6ail addre$$e$@ >E/A656
?1@
5*
re$ource$0 includin!: ultiple print te4t$ >e.!.0 enc(clopedia$0 atla$e$0 librar(
catalo!$0 $peciali=ed dictionarie$0 alanac$0 tec#nical enc(clopedia$0 and
periodical$ >E/A656?2@
re$ource$0 includin!: ot#er edia >e.!.0 counit( and !o8ernent data0
tele8i$ion and radio re$ource$ and audio and 8i$ual aterial$@ >E/A656?2@
&3. Anal(=e t#e u$efulne$$ and accurac( of $ource$ b( deterinin! t#eir 8alidit(
>e.!.0 aut#orit(0 accurac(0 ob7ecti8it(0 publication date0 co8era!e@ >E/A656?2@
&*c. Acce$$ inforation and conduct re$earc# u$in! 8ariou$ !rade6appropriate data6
!at#erin! $trate!ie$/tool$0 includin!: u$in! !rap#ic or!ani=er$ >e.!.0 outlinin!0
c#art$0 tieline$0 "eb$@ >E/A656?&@
!at#erin! $trate!ie$/tool$0 includin!: copilin! and or!ani=in! inforation to
>E/A656?&@
&*e. Acce$$ inforation and conduct re$earc# u$in! 8ariou$ !rade6appropriate data6
!at#erin! $trate!ie$/tool$0 includin!: preparin! annotated biblio!rap#ie$ and
anecdotal $cript$ >E/A656?&@
&Ha. )rite e4tended re$earc# report$ >e.!.0 #i$torical in8e$ti!ation$0 report$ about
#i!# intere$t and librar( $ub7ect$@ "#ic# include t#e follo"in!: re$earc#ed
inforation t#at $upport$ ain idea >E/A656?&@
&Hb. )rite e4tended re$earc# report$ >e.!.0 #i$torical in8e$ti!ation$0 report$ about
#i!# intere$t and librar( $ub7ect$@ "#ic# include t#e follo"in!: fact$0 detail$0
e4aple$0 and e4planation$ fro $ource$ >E/A656?&@
&Hc. )rite e4tended re$earc# report$ >e.!.0 #i$torical in8e$ti!ation$0 report$ about
#i!# intere$t and librar( $ub7ect$@ "#ic# include t#e follo"in!: !rap#ic$ "#en
appropriate >E/A656?&@
&Hd. )rite e4tended re$earc# report$ >e.!.0 #i$torical in8e$ti!ation$0 report$ about
#i!# intere$t and librar( $ub7ect$@ "#ic# include t#e follo"in!: coplete
docuentation >e.!.0 endnote$ or parent#etical citation$0 "or5$ cited li$t$ or
biblio!rap#ie$@ con$i$tent "it# a $pecified $t(le !uide >E/A656?&@
"or5$0 includin! functional docuent$0 u$in! forat tec#ni,ue$ t#at a5e t#e
docuent u$er friendl( >E/A656?+@
&%b. U$e "ord proce$$in! and/or tec#nolo!( to draft0 re8i$e0 and publi$# 8ariou$
"or5$0 includin!0 anal(tical report$ t#at include databa$e$0 !rap#ic$0 and
$pread$#eet$ >E/A656?+@
"or5$0 includin! re$earc# report$ on #i!#6intere$t and literar( topic$ >E/A656
?+@
5H
+0a. U$e $elected $t(le !uide$ to produce cople4 report$ t#at include t#e follo"in!:
credit for $ource$ >e.!.0 appropriate parent#etical docuentation and note$@
>E/A656?5@
$tandard forattin! for $ource ac5no"led!ent >E/A656?5@
+1. Anal(=e and $(nt#e$i=e inforation found in 8ariou$ cople4 !rap#ic
or!ani=er$0 includin! detailed ap$0 coparati8e c#art$0 e4tended table$0
!rap#$0 dia!ra$0 cuta"a($0 o8erla($0 and $idebar$. >E/A656?3@
Sample +cti%ities
+cti%it, 1: Ongoing Dail, $anguage 9e%ie: '!$Es: 11/ 11a/ 11b/ 16c/ 16/ 16e3
Business Stanars: 4a/ 4b/ 4c/ 7e(
+cti%it, 1: 8nterest 8n%entor, '!$Es: .1a/ 14/ 12c3 Business Stanars: 6a/ 6(
Student$ "ill "rite a $#ared re$pon$e 7ournal to t#e follo"in! propt: A "i$e an once $aid0
C?e "#o #a$ no !oal$ end$ up $oe"#ere.D E4plain t#i$ $tateent. Se8eral $tudent$ "ill
$#are t#eir idea$ on t#e e4planation and iportance of t#i$ $tateent.
Student$ "ill u$e $e8eral tec#ni,ue$ to #elp deterine t#eir intere$t$ and better under$tand
t#eir abilitie$ and talent$. '#e( "ill create a c#art "it# t"o colun$. One colun "ill be
#eaded CPer$onal Goal$D and t#e ot#er CCareer Goal$.D
Student$ "ill con$ider t#e follo"in! ,ue$tion$ a$ t#e( fill in t#e colun on CPer$onal Goal$:D
)#at do 9 en7o( doin! t#e o$t<
)#at are ( intere$t$<
?o" iportant i$ fae or aterial $ucce$$<
Ao 9 prefer to "or5 in$ide or out$ide<
Ao 9 li5e to tra8el<
Ao 9 prefer to "or5 directl( or indirectl( "it# people<
5%
Student$ "ill con$ider t#e follo"in! ,ue$tion$ to aid in an$"erin! t#e CCareer Goal$:D
)#at 5ind of "or5 do 9 en7o(<
)#ere do 9 "ant to be in ten (ear$<
)#ere do 9 "ant to "or5<
?o" uc# do 9 "ant to earn in fi8e (ear$0 ten (ear$<
Ao 9 "ant fi4ed or fle4ible #our$<
Student$ "ill coplete a teac#er or coun$elor career6intere$t $ur8e(0 or find and coplete a
$uitable career6intere$t $ur8e( on t#e 9nternet. '#e re$ult$ of t#e te$t "ill be e8aluated and
u$ed a$ a reference !uide for 7ob #untin!. '#e career intere$t $ur8e( re$ult$ "ill be #ou$ed in
t#eir eplo(ent portfolio.
+cti%it, 6: S*ills 8n%entor, '!$Es: 14/ 12c3 Business Stanars: 6/ 4b(
Student$ "ill "rite a $#ared re$pon$e 7ournal on t#e follo"in! coent$:
Lou "ill be #ired becau$e (ou #a8e $5ill$ t#at an eplo(er need$.
)#at #ard and $oft $5ill$ do (ou po$$e$$<
/i$t ten $5ill$0 abilitie$0 and/or accopli$#ent$ t#at a5e (ou ar5etable.
Se8eral $tudent$ "ill $#are re$pon$e$ "it# t#e cla$$.
Student$ "ill create a file folder and collect ite$ t#at are e8idence of t#eir $5ill$0 abilitie$
and accopli$#ent$ on and off capu$. '#i$ collection i!#t include t#e follo"in!:
acadeic tran$cript$
letter$ of recoendation and coendation
pre8iou$ re$ue$
copie$ of 7ob application for$ and application letter$
a"ard$
te$t$ $core$
certificate$ of ac#ie8eent
$c#olar$#ip$
!rade point a8era!e
"or5 e4perience
e4tracurricular acti8itie$
8olunteer "or5
'#i$ file "ill include detail$ about ,ualification$0 $uc# a$ education0 "or5 e4perience0
ac#ie8eent$ and acti8itie$0 $pecial $5ill$0 and per$onal trait$. Or!ani=in! and 5eepin! t#i$
collection "ill be u$eful in "ritin! re$ue$ and copo$in! application letter$.
30
+cti%it, 0: Job/Career Emplo,ment 8nformation '!$Es: 1.a/ 1./ 14/ 61b/ 60a/ 60b/
67c/ 6Hc/ 65b/ 013 Business Stanars: 0c/ 4b/ 12c/ 15f(
U$in! t#e career re$earc# pro7ect fro Unit 20 Counicatin! "it# Ot#er$0 $tudent$ "ill
be!in to $earc# for ore detailed eplo(ent inforation. U$in! t#e 9nternet or t#e librar(
reference $ection0 $tudent$ "ill locate0 !at#er0 anal(=e and $(nt#e$i=e inforation fro
"eb$ite$0 print and electronic te4t$ and/or !rap#ic or!ani=er$ on t#e follo"in!:
'#e top ten fa$te$t !ro"in! 7ob$ for 2002 M 2012
'#e top ten lar!e$t 7ob !ro"t# area$ for 2002 M 2012
'#e top ten fa$te$t !ro"in! indu$trie$ for 20026 2012
Student$ "ill "rite an e4tended re$earc# report "it# a pre$entation includin! !rap#ic$. 9t "ill
al$o include coplete docuentation con$i$tent "it# a $pecific $t(le !uide. Se8eral $tudent$
"ill $#are t#eir pre$entation$ "it# t#e cla$$.
After t#e pre$entation$0 t#e $tudent$ "ill di$cu$$ t#eir career intere$t$ and anal(=e t#e future
7ob ar5et for t#e ne4t ten (ear$.
+cti%it, 4: Sources of Emplo,ment '!$Es: 12c/ 6.b3 Business Stanars: 6e/ 0c/ 4b(
)it# a t#orou!# under$tandin! of !oal$0 $5ill$0 and t#e future 7ob ar5et0 t#e $tudent "ill be
able to atc# a ore $uitable career field. '#e ne4t $tep i$ to atc# career intere$t to actual
7ob eplo(ent. '#e $tudent$ "ill re$pond to t#e follo"in! ,ue$tion$ b( cop(in! t#e
,ue$tion$ and a5in! a li$t of po$$ible an$"er$:
)#ere can (ou locate 7ob$ of intere$t<
)#ere do (ou loo5 for t#e 7ob for "#ic# (ou are ,ualified<
2ae 5 M 10 place$ to be!in a $earc#.
One $tudent "ill "rite t#e re$pon$e$ on t#e board "#ile t#e re$t of t#e cla$$ $#are$
inforation. Eac# $tudent "ill re8i$e and edit #i$/#er li$t of eplo(ent $ource$. Fe$pon$e$
$#ould include:
$c#ool placeent office$
per$onal contact$
ne"$paper and profe$$ional publication$
9nternet
eplo(ent a!encie$
tep a!encie$ or tep $er8ice$
intern$#ip$
librarie$
ci8il $er8ice eplo(ent M federal0 $tate0 count(0 and cit(
indi8idual copanie$
7ob fair$
31
'#e $tudent$ "ill briefl( de$cribe or e4plain eac# t(pe of eplo(ent $ource a$ it i$ li$ted.
+cti%it, 2: 9esearch Sources of Emplo,ment '!$Es: .6c/ 1.a/ 1.b/ 1.c/ 1./ 10a/ 10b/
10c/ 10/ 10/ 12b/ 12c/ 17b/ 17/ 6.c/ 6Ha/ 6Hb/ 6H/ 0.a/ 0.b3 Business Stanars: 6b/
0b/ 4b/ 15f/ 1.b/ 1.(
Student$ "ill be re,uired to coplete all acti8itie$ fro t#e li$t belo" a$ part of t#eir
eplo(ent portfolio t#at pro8ide$ e4perience u$in! $ource$ of eplo(ent. Acti8itie$
include:
Pro8idin! a !ue$t $pea5er fro one of t#e follo"in! eplo(ent $ource$:
$c#ool placeent or coun$elor:$ office
eplo(ent a!enc(
teporar( a!enc( or $er8ice
per$onnel director of an indi8idual copan(.
Student$ "ill ta5e note$ on t#e pre$entation b( t#e !ue$t $pea5er0 notin! iportant
fact$ and inforation b( u$in! cue$ ran!in! fro content ep#a$i$ to c#an!e of pace
in t#e $pea5er:$ 8oice. Student$ "ill "rite a $uar( of iportant 7ob6#untin!
inforation/fact$ pro8ided b( !ue$t $pea5er. Student$ "ill note at t#e botto of t#e
$uar( t#e !ue$t $pea5er:$ nae and bu$ine$$ affiliation.
;i$itin! t#e $c#ool or public librar(0 $tudent$ "ill $earc# for t#ree 7ob li$tin!$ in t#eir
career field0 u$in! boo5$ and profe$$ional a!a=ine$. After a5in! a cop( or
re"ritin! eac# 7ob ad8erti$eent on $eparate $#eet$ of plain "#ite paper0 t#e $tudent$
"ill "rite a para!rap# on eac# 7ob of c#oice0 !i8in! t#e 7ob de$cription$0
,ualification$0 and $ource docuentation.
/ocatin! and cuttin! out t#ree ne"$paper cla$$ified ad$ for 7ob$ in c#oice field0
$tudent$ "ill place eac# ad neatl( on $eparate $#eet$ plain "#ite paper. Student$ "ill
"rite a $eparate para!rap# e4plainin! "#( eac# 7ob i$ of intere$t and #o" it eet$
t#eir ,ualification$. Eac# $tudent "ill identif( and e4plain an( abbre8iation$ u$ed in
t#e ad$. Eac# ad "ill be properl( docuented.
U$in! 9nternet $ite$0 $uc# a$ """.careero$aic.co0 """.#ot7ob$.co0 or
""".flipdo!.co0 $tudent$ "ill $earc# and locate t#ree 7ob$ in t#eir 7ob/career field.
9n para!rap# for0 $tudent$ "ill !i8e t#e date of 7ob a8ailabilit(0 7ob de$cription and
re,uireent$. 9f a8ailable0 $tudent$ "ill al$o include inforation about t#e
pro$pecti8e eplo(er.
Searc#in! t#e 9nternet0 ne"$paper$ or profe$$ional a!a=ine$ for upcoin! 7ob fair$0
$tudent$ "ill re$earc# to find t#e date and location of a local or pari$# 7ob fair in t#eir
area. Student$ "ill re$earc# to find t#e date and location of t#e neare$t 7ob fair out$ide
t#e local area. '#e $tudent$ "ill create t"o one6pa!e ad8erti$eent$ "it# !rap#ic$ to
proote eac# of t#e$e 7ob fair$.
U$in! per$onal inter8ie"$ or $ur8e($ of local bu$ine$$ intern$0 $tudent$ "ill re$earc#
to define and de$cribe 7ob internships and t#eir benefit$. '#e( "ill collect inforation
and copo$e an e$$a( of e4planation and pro8ide $tandard forattin! for $ource
ac5no"led!eent and credit for $ource$.
U$in! a 8ariet( of re$ource$0 $tudent$ "ill re$earc# civil service eplo(ent. '#e(
"ill !at#er and or!ani=e inforation pertainin! to ci8il $er8ice 7ob$ and copo$e an
32
e4po$itor( e$$a( on ci8il $er8ice eplo(ent0 includin! t#e proce$$ for ac,uirin! a
ci8il $er8ice 7ob. Student$ "ill cite all $ource$.
+cti%it, 7: The 9esume '!$Es: 1.a/ 1.b/ 1.c/ 1./ 17a/ 14/ 64a/ 64b/ 67e/ 6Ha/ 6Hb/ 6H/
65c/ 0.a/ 0.b3 Business Stanars: 0c/ 4b/ 15f/ 1.c(
Student$ "ill u$e a 8ariet( of re$ource$ to re$earc# inforation and tip$ on "ritin! a !ood
re$ue. U$in! a8ailable tec#nolo!(0 $tudent$ "ill create a report0 definin! and e4plainin! t#e
re$ue. '#i$ report "ill be "ritten u$in! t#e coplete "ritin! proce$$ and utili=in! correct
punctuation and effecti8e0 "ell6"ritten $entence$. '#e report "ill al$o addre$$ t#e an$"er$ to
t#e follo"in! ,ue$tion$:
)#at i$ a re$ue<
)#at i$ it$ purpo$e<
)#at 5ind$ of "ord$ $#ould be u$ed to de$cribe e4perience and accopli$#ent$<
Gi8e e4aple$.
)#at are t#e ba$ic part$ of an( !ood re$ue<
)#at ,ualitie$ do eplo(er$ loo5 for in t#eir eplo(ee$<
)#at are $oe tip$ for a reader6friendl( re$ue<
Student$ "ill al$o include at lea$t t"o e4aple$ of reader6friendl( re$ue$ and a recent
article on re$ue "ritin! fro t#e 2ob *hoices or *areer a!a=ine. '#e report "ill al$o
include an annotated biblio!rap#( and $tandard forattin! for $ource ac5no"led!eent.
Se8eral $tudent$ "ill $#are t#eir report$ and inforation "it# t#e cla$$. '#i$ report "ill be
#ou$ed in t#eir eplo(ent portfolio.
+cti%it, H: Briting the 9esume '!$Es: 12a/ 12b/ 12c/ 12/ 12e/ 12f/ 12g/ 1.b/ 10/ 65a3
Business Stanars: 0c/ 4b/ 4/ 4e/ 7f/ 1.a(
U$in! t#eir $5ill$ in8entor( folder created earlier0 t#e $tudent$ "ill be!in to c#oo$e t#eir be$t
feature$ and accentuate t#e$e in t#e "ritin! of a per$onal re$ue b( doin! t#e follo"in!:
Student$ "ill di$cu$$ t#e ain part$ of a !ood re$ue and t#e iportant inforation
t#at $#ould appear in eac# $ection: #eadin!0 ob7ecti8e$0 education0 "or5 e4perience0
or!ani=ation$0 accopli$#ent$0 and reference$.
Student$ "ill t#en be!in to identif(0 !at#er and e8aluate inforation for t#o$e ain
#eadin!$.
Student$ "ill c#oo$e a reader6friendl( $aple re$ue to odel.
U$in! "ord proce$$in! and/or tec#nolo!(0 $tudent$ "ill u$e a "ritin! proce$$ to
create and copo$e t#eir o"n per$onal re$ue0 accentuatin! t#e po$iti8e ,ualitie$.
Student$ "ill allo" ot#er $tudent$ and t#e teac#er to proofread t#eir re$ue before
t#e final draft i$ printed.
Student$ "ill recreate t#eir re$ue$ $o t#at t#e( can be $ent and 8ie"ed 8ia t#e
9nternet.
'#e $tudent$: final re$ue$ "ill be in ailable for and "ill be a re,uireent in t#e
eplo(ent portfolio.
3&
+cti%it, 5: +pplication/Co%er $etter '!$Es: 1.b/ 1.c/ 1./ 12a/ 12b/ 12c/ 12/ 12e/ 12f/
12g/ 15a/ 15b/ 15c/ 15/ 1.b/ 10/ 14/ 64a/ 64b/ 6H/ 65a3 Business Stanars: 4b/ 4e/ 7f/
15f/ 1.a/ 1.c/ 1.(
/i5e t#e re$ue0 t#e application letter i$ a for of ad8erti$in!. 9t$ 7ob i$ to !et t#e reader
intere$ted enou!# to read t#e re$ue. '#e application/co8er letter and t#e re$ue u$t be
$ent to!et#er. Student$ "ill coplete t#e follo"in! acti8itie$:
1. Student$ "ill re8ie" letter forattin! fro t#e bu$ine$$ letter boo5let t#e( created in
Unit 5.
2. Student$ "ill identif(0 !at#er and e8aluate appropriate $ource$ and rele8ant
inforation about copo$in!/creatin! an application/co8er letter. -ro 8ariou$
$ource$0 $tudent$ "ill create one docuent of u$eful tip$ to aid in copo$in! t#eir
o"n application/co8er letter. '#i$ docuent "ill include a title0 li$t of tip$0 and
docuentation of $ource$. Student$ "ill $#are t#eir tip$ "it# t#e cla$$.
&. U$in! 8ariou$ $ource$0 $tudent$ "ill re$earc# and pro8ide $e8eral e4aple$ of
application letter$ t#at illu$trate t#e copo$ition of t#e bod( of t#e letter. '#e( "ill
al$o re$earc# and pro8ide t#ree e4cellent e4aple$ of application letter$ to be u$ed a$
odel$.
+. '#e $tudent$ "ill u$e t#e inforation !at#ered in $tep t#ree of t#i$ acti8it( to
copo$e/create t#eir o"n application letter. '#e letter "ill be in re$pon$e to one of
t#e 7ob ad8erti$eent$ re$earc#ed in Acti8it( 3 and "ill be u$ed to accopan( t#e
per$onal re$ue created in Acti8it( H. '#e bod( of t#e application/co8er letter "ill
include:
Para!rap# 1 capture$ t#e reader:$ attention and rai$e$ #i$/#er intere$t. 9t
ention$ t#e $pecific 7ob openin! and #o" t#e applicant found out about it.
Para!rap#$ 2 and & do t#e follo"in!:
$uari=e rele8ant ,ualification$
ep#a$i=e accopli$#ent$
$u!!e$t de$irable per$onal ,ualitie$
refer to t#e re$ue.
Para!rap#$ &and + re,ue$t an inter8ie" and a5e t#e inter8ie" ea$( to
arran!e.
'#e application/co8er letter "ill be "ritten u$in! a coplete "ritin! proce$$ and
"ord proce$$in! and/or tec#nolo!( to draft0 re8i$e0 edit and publi$# t#e letter.
Student$ "ill u$e t#e bod( of t#e application letter to #elp create an e6ail e$$a!e
t#at "ill $er8e a$ a co8er letter for t#eir attac#ed re$ue.
+cti%it, 1.: The 8nter%ie: '!$Es: 1.a/ 1.b/ 1.c/ 1./ 10a/ 10b/ 10c/ 10/ 17c/ 1H/ 10/
14/ 12b/ 12c/ 15a/ 6.a/ 61a/ 61a/ 61b/ 61c/ 66a/ 66c/ 64a/ 64b/ 64c/ 62/ 6Ha/ 6Hb/ 6H/ 65c/
0.a/ 0.b3 Business Stanars: 0c/ 0g/ 0</ 4b/ 4/ 4e/ 12c/ 15f/ 1.c(
3+
'#e $ucce$$ in an inter8ie" depend$ upon t#e preparation. Student$ "ill create and copo$e
a re$earc# report on C'#e 9nter8ie".D U$in! 8ariou$ re$earc# $ource$0 t#e $tudent$ "ill
identif(0 !at#er0 and e8aluate appropriate $ource$ to locate rele8ant inforation on t#e
inter8ie" proce$$. '#e report "ill include intere$tin! and u$able inforation in preparin! for
t#e inter8ie". '#e report "ill include but not be liited to t#e an$"er$ to t#e follo"in!
,ue$tion$:
)#at i$ t#e purpo$e of a 7ob inter8ie"<
)#at doe$ preparin! for an inter8ie" entail<
)#at are $oe tip$ and $trate!ie$ for a $ucce$$ful inter8ie"<
)#at i$ interview eti)uette< Gi8e $oe eti,uette tip$.
)#at are $oe lo!ical fallacie$ to a8oid in an inter8ie"<
Gi8e $oe tip$ for dre$$in! for a $ucce$$ful inter8ie".
)#at are $oe ,ue$tion$ an inter8ie"er a( a$5<
)#at are $oe ,ue$tion$ t#e inter8ie"ee a( a$5<
'#e report "ill include an appropriate $t(le for parent#etical docuentation and $ource
ac5no"led!ent$. '#e cla$$ "ill di$cu$$ t#e ,ue$tion$ fro t#e report and coent on ot#er
intere$tin! inforation found in t#eir re$earc#.
Student$ "ill be placed in !roup$ of four to $i4. Student$ "ill be in$tructed to create a fi8e6
inute $5it dealin! "it# inter8ie" tec#ni,ue$. ?alf of t#e !roup$ "ill pre$ent $5it$ dealin!
"it# ne!ati8e inter8ie"in! tec#ni,ue$0 and t#e ot#er #alf "ill illu$trate po$iti8e inter8ie"in!
tec#ni,ue$. One eber of eac# !roup "ill dra" for t#e tec#ni,ue t#e !roup "ill pre$ent.
Eac# eber of t#e !roup u$t participate and #a8e a $pea5in! part0 u$in! r#etorical
lan!ua!e "#ere appropriate and a8oidin! o8er!enerali=ation$ and ot#er fallacie$. '#e !roup$
"ill pre$ent t#eir $5it$ to t#e cla$$. '#e cla$$ "ill create a rubric to anal(=e and criti,ue t#e
tec#ni,ue$ u$ed in t#e edia pre$entation of eac# !roup and eac# eber:$ perforance0
diction0 and $(nta4. Eac# $tudent "ill ta5e part in t#e criti,ue0 5eepin! in ind t#e purpo$e
of eac# !roup:$ purpo$e relatin! to t#e do,s and don,ts of inter8ie"in!. '#e $5it$ could be
8ideoed0 8ie"ed and criti,ued b( eac# !roup. '#e 8ideo$ could be u$ed a$ pre$entation$ to
ot#er bu$ine$$ or En!li$# cla$$e$.
Student$ "ill participate in a oc5 inter8ie" "it# a local bu$ine$$per$on. Student$ "ill be
re,uired to plan and prepare for t#e inter8ie". At t#e conclu$ion of t#e inter8ie"0 eac#
$tudent "ill criti,ue #i$/#er o"n inter8ie" in a re$pon$e 7ournal entr(. '#e bu$ine$$per$on
"ill al$o e8aluate t#e inter8ie" and a5e $u!!e$tion$ for ipro8eent. '#e$e t"o
docuent$ "ill be #ou$ed in t#e eplo(ent portfolio.
+cti%it, 11: The +pplication Form '!$Es: 1.b3 Business Stanar: 4b(
U$in! inforation !at#ered and collected fro Unit 10 Job/Career Orientation0 and #ou$ed in
t#e P9P folder0 t#e $tudent$ "ill re8ie" t#e tip$ for fillin! out an application for. Student$
"ill obtain t"o application for$ fro one or t"o local bu$ine$$ fir$ in t#eir career intere$t
field. U$in! t#e inforation on t#eir per$onal re$ue0 $tudent$ "ill coplete one of t#e
35
application for$. '#e copleted application for "ill t#en be proofread and edited b(
$e8eral different eber$ of t#e cla$$. U$in! t#e editin! ade to t#e application0 eac#
$tudent "ill coplete t#e $econd application for in a correct anner.
+cti%it, 11: Other Emplo,ment $etters '!$Es: 1.a/ 1.b/ 1.c/ 1./ 14a/ 14b/ 14c/ 14/
12a/ 12b/ 12c/ 12/ 12e/ 12f/ 12g/ 10/ 14/ 60b/ 67/ 65a/ 0.b3 Business Stanars: 0b/ 0c/
4b/ 4/ 4e/ 7f/ 15f/ 1.a/ 1.c/ 1.(
Se8eral ot#er eplo(ent letter$ a( be re,uired or are $ipl( a coon courte$(. One
$uc# letter a( re,ue$t reference$. -ollo"6up letter$ a( be con$idered0 $uc# a$ letter$ for an
inter8ie" t#an56(ou0 7ob acceptance0 7ob refu$al0 and re$i!nation.
Student$ "ill re$earc# 8ariou$ $ource$ to identif(0 !at#er0 and e8aluate appropriate $ource$
and rele8ant inforation on ot#er eplo(ent letter$. U$in! a coplete "ritin! proce$$0 t#e
$tudent$ "ill draft0 proofread0 re8i$e0 edit0 and publi$# "it# "ord proce$$in! or a8ailable
tec#nolo!( an e4po$itor( letter on eac# of t#e 8ariou$ t(pe$ of eplo(ent letter$Ire,ue$t
for reference$0 t#an56(ou0 7ob acceptance0 refu$al0 and re$i!nation. '#e bod( of eac# letter
"ill include t#e follo"in! inforation:
purpo$e of t#e letter
de8elopent of t#e bod(:$ t#ree para!rap#$
tip$ for "ritin! t#e bod(
e4aple$ for odel$
$tandard forattin! for $ource ac5no"led!ent
'#e letter$ "ill be foratted in ailable for and #ou$ed a$ e4aple$ in t#e Eplo(ent
Portfolio. Student$ "ill $#are one of t#eir letter$ "it# t#e cla$$.
+cti%it, 16: Briting Other Emplo,ment $etters '!$Es: 14a/ 14b/ 14c/ 14/ 12b/ 12c/
12/ 12e/ 12f/ 12g/ 17b/ 1.b/ 10/ 14/ 65a3 Business Stanars: 4b/ 4/ 4e/ 7f/ 1.a/ 1.b/
1.c/ 1.(
Student$ "ill u$e t#e inforation !at#ered and di$cu$$ed in #i$/#er e4po$itor( letter$ and
copo$e and create t#eir o"n $pecific letter$. U$in! a coplete "ritin! proce$$0 t#e $tudent$
"ill draft0 proofread0 re8i$e0 edit0 and publi$# "it# "ord proce$$in! or a8ailable tec#nolo!(
an e4aple of eac# of t#e ot#er eplo(ent letter$. Student$ "ill appl( t#eir 5no"led!e0
u$in! t#e follo"in! $cenario$:
/etter re,ue$tin! reference$: )rite a letter to a teac#er or an ac,uaintance re,ue$tin!
peri$$ion to u$e #i$ or #er nae a$ a reference.
/etter of t#an5 (ou: )rite a letter of t#an5$ to t#e per$on "#o !a8e t#e inter8ie"
fro t#e letter of application "ritten in Acti8it( %.
/etter of 7ob acceptance: )rite a letter acceptin! t#at po$ition.
/etter of refu$al: )rite a letter declinin! t#e 7ob offer.
/etter of re$i!nation: )rite a letter to t#e $uper8i$or announcin! t#e deci$ion to ta5e
a ne" po$ition at anot#er copan(.
33
/etter of re7ection: )rite a proble/$olution e$$a( and a re8i$ed bod( for t#e letter
!i8en belo"0 u$in! t#e direction$ t#at follo" t#e letter:
$ regret to inform you that you were not selected for our summer intern
program at -ction *ounty. &e had over a thousand resumes and cover letters
to go through and simply could not get to them all. &e have been asked to
notify everyone that we have already selected students for the twenty(five
positions based on those who applied early and were )ualified.
&e,re sure you will be able to find a suitable position for summer work in
your field and wish you the best of luck. &e deeply regret any inconvenience
we may have caused.
Anal(=e proble$ in t#e letter "it# re!ard$ to forattin! and u$in!
counication p$(c#olo!(.
Su!!e$t $olution$ to a5e t#e bod( reflect a ore plea$in! and po$iti8e tone.
)rite an e$$a( t#at identifie$ t#e proble$ a$$ociated "it# t#e letter0 pro8ide$
appropriate $olution$0 and e4plain$ rea$on$ for t#e $olution$. '#e e$$a( "ill be
"ritten u$in! t#e coplete "ritin! proce$$ and utili=in! correct punctuation
and effecti8e0 "ell6"ritten $entence$. 9t "ill be created u$in! "ord
proce$$in!/tec#nolo!( to draft0 re8i$e0 edit and publi$# t#e e$$a(.
Fe"rite t#e follo"in! letter u$in! t#e $olution$ $u!!e$ted in t#e e$$a(. Se8eral
$tudent$ "ill pre$ent t#eir re8i$ed letter$ to t#e cla$$.
'#e letter$ "ill be foratted in ailable for and #ou$ed a$ e4aple$ in t#e Eplo(ent
Portfolio.

Sample +ssessments
!eneral !uielines
acti8itie$0 and de8elop a $corin! rubric collaborati8el( "it# ot#er teac#er$ or $tudent$. '#e
follo"in! are $aple$ of a$$e$$ent$ t#an can be u$ed for t#i$ unit:
!eneral +ssessments
Student$ "ill u$e t#eir $5ill$ in8entor( folder and per$onal/career c#art$ to create a
u$eable re$ue of t#eir ,ualification$.
Student$ "ill u$e t#eir 5no"led!e of letter forattin!0 re$earc#ed tip$ on "ritin!
application/co8er letter$ and odeled e4aple$ to copo$e and create t#eir o"n
application letter to a 7ob openin! in t#eir career field intere$t.
3*
Student$ "ill edit0 para!rap#0 and re"rite unedited 8er$ion$ of an application letter
and a follo"6up letter until t#e( becoe acceptable0 reader6friendl( letter$.
Student$ "ill participate in inter8ie" $5it$ and oc5 inter8ie"$ to be de8elop
inter8ie"in! $5ill$.
Student$ "ill u$e inforation re$earc#ed0 copo$ed0 created0 and !at#ered to
con$truct a bulletin board on t#e eplo(ent proce$$. A$ different t(pe$ of
docuent$ are copleted0 one e4aple of eac# "ill be c#o$en b( t#e cla$$ to be u$ed
a$ an illu$tration on t#e bulletin board entitled C'#e Eplo(ent Proce$$.D
Student$ "ill 8ie" a 8ideo on t#e eplo(ent proce$$ and di$cu$$ t#e erit$ of eac#
$tep of t#e proce$$.
Acti8it( 3 : Student$ "ill create a detailed Eplo(ent Portfolio. '#e Eplo(ent
Portfolio "ill include:
i. Per$onal and Career Goal$
ii. Job 1ar5et Anal($i$ 20026 2012
iii. Source$ of Eplo(ent
i8. Feport on re$ue "ritin!
8. Per$onal re$ue
8i. Application/co8er letter
8ii. Application for
8iii. 9nter8ie" tip$
i4. 9nter8ie" e8aluation$
4. Ot#er eplo(ent letter$
Acti8it( * : A rubric "ill be created to co8er or!ani=ation0 content0 !raar and
$pellin!0 neatne$$0 forattin! and reference$. '#e teac#er could u$e t#e rubric to
!rade t#e $tudent$ indi8iduall( or #a8e t#e $tudent$ al$o a$$e$$ t#e indi8idual:$ e$$a($
and pro7ect$ and a8era!e t#e re$ult$. Po$$ible "eb $ite$ for rubric$ are """.teac#6
nolo!(.co or """.rubric$.co.
Acti8it( 10 : A rubric "ill be created u$e to co8er or!ani=ation0 content0 clarit(0
eber participation0 prop$0 eplo(ent tec#ni,ue$0 creati8ene$$0 and ent#u$ia$.
Student$ and teac#er "ill !rade t#e pre$entation$. An a8era!e "ill be calculated for
t#e final !rade. Po$$ible "eb$ite$ for rubric$ are """.teac#6nolo!(.co or
""".rubric$.co.
3H

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