Dima Salhi Curriculum Vitae [C.

V]

Curriculum Vitae / Resume
Dima Salhi
Personal Details
Nationality: Turkish
Visa Status: UAE valid employment visa
Date of Birth: 22 August 1980
Place of Birth: Aleppo / Syria
Marital Status: Single
Driving License: U.A.E (valid)

Contacts
Residency Location: Dubai, U.A.E
Mobile phone: +971 50 478 5761
E-mail Address: dimasalhi@hotmail.com
Face-Book Address: www.facebook.com/dima.sal1980
P.O Box: 56455 / Dubai / U.A.E

Essential Skills & Capabilities
Personality and skills to interface with both staff and company visitors
Leading and dealing effectively with multicultural environment
Excellent communication and customer service skills.
Hardworking, dedicated and confident person.
Professional, both in personality and presentation.
High experience & talent in sales.
High experience & knowledge of customer care & customer relation management.
Special Ability to work in wholesale.

Formal Education
2010 present Bachelor / Translation (Second Year)
Aleppo University / Syria

1999 present Bachelor / Law (Third Year)
Aleppo University / Syria

Professional Training and Courses
2012 Technical Course in Jewellery: gold, diamonds & gem stones
AL ZAIN Training (GIA), Dubai
2008 Human Resources
LOGICA Training Centre, in cooperation with HRD Academy U.K
2008 Public Relations
LOGICA Training Centre, in cooperation with HRD Academy U.K
2007 Customer Care
LOGICA Training Centre, in cooperation with HRD Academy U.K
2006 ICDL Certificate
SCS Syrian Computer Society
2004 Computer courses (MS-Office, MS-DOS, Windows)
SPW centre, Syria
2003 TOEFL course
English Advisory Centre, Syria



Dima Salhi Curriculum Vitae [C.V]


Work/Experience History
2011 present Al-ZAIN Jewelleries
Sales Officer
Dubai / UAE

Main Responsibilities:
Preparing monthly reports for sales and stock
Gathering complaints and suggestions from customers.
Setting schedules for the showroom staffs.
Assisting the staff to perform in professional way, in terms of:
sales revenue, productivity & customer satisfaction.
Introducing to customers the latest fashion collection and providing them the
optimal alteration if needed.
Merchandising the products inside the showroom
Checking & controlling the stock, in both showroom and store, to make sure
availability whenever needed.

2009 2010 TECHNO PACK / Packing Industry
Executive Secretary
Aleppo / Syria

Main Responsibilities:
Sort and distributing incoming correspondence, including faxes & emails.
Filing and retrieving the corporate documents, records, and reports.
Greeting visitors, and giving access to specific individuals.
Performing general office duties, such as: ordering supplies, maintaining
records management systems, and performing basic bookkeeping work.

2007 2008 LOGICA Training & HRD centre
Coordinator
Aleppo / Syria

Main Responsibilities:
Contacting trainers, and arranging short term contracts with them.
Designing flyers of the courses, including: dates, topics, outlines, trainers, and
target group of trainees.
Contributing in building the image and brand awareness of the centre through
the public relations activities.
Attending related fairs and exhibitions in the terms of: preparing documents,
printing special publications, gathering database of visitors and attendees.
Managing the scientific events such as (lectures, seminars and conferences)
in the terms of: Contacting media, registering speakers and attendees, and
organizing invitations for stakeholders.

2005 2006 Aleppo Duty Free
Sales Officer
Bab Al-Hawa / Syrian Turkish Borders

Main Responsibilities:
Gathering complaints and suggestions from the customer.
Introducing to customers the latest fashion collection and providing them the
optimal alteration if needed.
Checking & controlling the stock, in both showroom and store, to make sure
availability whenever needed.


Dima Salhi Curriculum Vitae [C.V]


2003 2005 STEFAN Auto Renting
Coordinator
Krefeld / Germany
Main Responsibilities:
Achieving Promotion & marketing duties
Contacting customers and setting appointments with them
Contributing in building the image and brand awareness of the centre through the
public relations activities


Languages

Arabic: Native
English: Very Good
Turkish: Fair


Computer Skills
Microsoft Office Applications
Excellent ability of Internet use
Advanced typing skills

Memberships

Syrian computer society (SCS) , since 2001
Al-Adyyat Archaeological Society, Syria , since 2005


Travel
Turkey/ Syria/ Germany/ Egypt / Lebanon / Spain/


Interests
Attending lectures, symposiums, concerts and art galleries,
Reading books,
Photography.
Playing sport.
Listening to Music.
Participating Culture trips.

References

Mr. Tariq Biour Alzain Jewellery: Regional Manager tariq_biour@hotmail.com





Portfolio, Documents & References, are available on request