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e-Mudhra
Digital Signature Certificate
Download Instruction Manual







Contents
1. Download procedure for soft token certificate....................................................................... 2
2. Download procedure for hard token certificate.................................................................... 17









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Download procedure for soft token certificate
Installations

To start with please download & install following components

1. e-Mudhra Personal. (Optional) Click here to download & install (Recommended for additional security)
2. e-Mudhra Certificate trust chain (Mandatory):
a. For Windows Vista, Windows 7 and above Click here to install (Recommended to be installed on Internet
Explorer)
b. For Windows XP and older versions of Windows please Click here to download. After download please
right click and install
3. Your operating system should be Windows XP Service Pack 3 and above. To check your system configuration
please right click with the mouse of your computer on My Computer Properties General
4. The certificate can be downloaded on a Internet Explorer browser wherein is should ideally be IE 7
Note: It is important to install both the above components
Download of certificate
On successful processing of your Application form, you will receive an e-mail from e-Mudhra at the e-mail address
provided in application form. Actual process of downloading your digital signature certificate starts from the point you
receive this email with details of your Application No and Challenge Code along with the confirmation for download.

Follow this guided tour to download your Digital signature Certificate.

Refer to your mail containing Subject line e-Mudhra - Your digital signature application is approved this mail contains
your Application Number and Challenge Code using this details, you have to login to the portal i.e.
https://www.e-mudhra.com/portal/login.aspx



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Step 1


Visit https://www.e-mudhra.com/portal/login.aspx or click on the link available in the mail.

This will direct you to page where in Application No, Challenge Code and DOB has to be keyed in as shown in the below
screen and click on Submit button.
















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Step 2


When clicked on Submit button, the page gets directed to compatibility page as shown below.

Please go through the below screen carefully before downloading the digital signature certificate. This page provides
detailed information on compatibility, prerequisites and downloading digital signature procedure.

Click on Continue button to go ahead.














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Step 3


Before downloading the digital signature certificate, please check for the digital signature certificate details.

If details provided are correct, click on the check box Yes and select appropriate CSP from the drop down.

If found that there is mismatch in the certificate details then click on No on the mismatching information and click on
Reject button enabled after giving the mismatch details and contact our Registration Authority (RA) or e-Mudhra
Customer Care at 080-43360000 or email us at info@e-mudhra.com for rectification.








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There are two options available for downloading of certificate i.e.

1. Microsoft CSP (as shown above)

This is a Microsofts cryptographic service provider, select the option and then click on Continue button to
download digital signature certificate.

When Microsoft CSP is selected you will get a pop up, please confirm the same as YES the digital signature
certificate gets downloaded to the browser (Internet Explorer).














Click On yes Button

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2. eMudhra Personal:

eMudhra Personal CSP is displayed only when e-Mudhra personal is installed, download the certificate into
eMudhra personal would be providing additional security to your private key(Certificate).

When eMudhra Personal CSP is selected, the digital signature certificate gets downloaded to the eMudhra
personal.

CSP List





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When clicked on Continue after selecting eMudhra Personal as CSP, below displayed window shall popup provide a
Name for the Digital signature certificate and Password for the same is very important and click on Get e-Mudhra
Cert to continue.

Note: if this password is lost you will not be able to access/use your certificate any more








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Step 5


Click on Download Certificate button to download the digital signature certificate.

When clicked on Download Certificate button, a message as shown below shall popup. Click on the Yes button to
complete the download process.
















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Step 6


When clicked on Download Certificate button, a message as shown below shall popup. Click on the OK button to
confirm certificate is downloaded.


















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View/Check your Certificate
To confirm download of Digital Signature Certificate on the e Mudhra Personal

Follow the below mentioned steps

1. e-Mudhra logo appears in the system tray as shown below. Double-click on this logo.



2. e-Mudhra Cert Security Application screen will appear as shown below



3. Your certificate will be shown in the list. Double click on this certificate. Following screen will appear.

Double click on name

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4. Your name will appear in the box provided below Certificates. Double click this name to view / check your
certificate details. Following screen will appear.











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To confirm download of Digital Signature Certificate on the browser (Internet Explorer)
Follow the below mentioned steps
1. Open Internet Explorer (Internet Explorer). Click on Tools menu and select Internet options as shown in the
below screen.











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2. On the Internet options window, click on Content tab and then click on Certificates button as shown below.













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3. Look out for the certificate that has been downloaded and double click on the same to view certificate details.














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4. Below is the detailed view of certificate.

















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Download procedure for hard token certificate


Installations


We thank you for choosing eMudhra, your certificate has been processed.


To start with please download & install following components


1. eMudhra Certificate trust chain. Click here to install (Recommended to be installed on Internet Explorer)
2. Token drivers for the USB token being used by you as suggested below:


a. Aladdin eToken Driver for a 32 Bit operating system Click here to download & install
b. Aladdin eToken Driver for a 64 Bit operating system Click here to download & install

c. Starkey 400 token driver for a 32 bit operating system Click here to download and install
d. Starkey 400 token driver for a 64 bit operating system Click here to download and install


For any other Token/s being used by you please ensure that the relevant driver has been taken from the token provider
for using the token

Note: It is important to install both the above components









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Download Certificate process for Aladdin e Token


Initializing an e Token
To initialize an eToken:

1. Click Initialize eToken on the toolbar, or right-click the token name in the left pane and select Initialize from the
shortcut menu.
The Initialize eToken window opens.


2. Enter a name for the eToken in the eToken Name field. If no name is entered, the default name, eToken, is
applied.

3. Select Create User Password to initialize the token with an eToken user password. Otherwise, the token is
initialized without an eToken password, and it will not be usable for eToken applications.

4. If Create User Password is selected, enter a new eToken user password in the Create User Password and Confirm
fields.

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Note: The default password for a new token is 1234567890. If the user uses the default password during
initialization, and default password quality requirements are used, the user must select the Password must be
changed at first logon option. Otherwise the initialization will fail, as the default password will not meet default
password quality requirements. If the Password must be changed at first logon field is selected, the initialization
will succeed and the user will be prompted to create a new password when next logging on with the token. The
user will then be required to set a password meeting password quality requirements, as configured in the Settings
window.

5. To initialize an administrator password, select Create Administrator Password and enter a password in the
Create Administrator Password and Confirm fields. (Minimum password length is 4 characters.)
Creating an administrator password enables certain functions to be performed on the token, such as resetting a user
password on a locked token.
6. In the Set maximum number of logon failures field, enter a value between 1 and 15. This counter specifies the
number of times the user or administrator can attempt to log on to the token with an incorrect password before
the token is locked. The default setting for the maximum number of incorrect logon attempts is 15.

7. If required, select Password must be changed on first logon. This is selected by default.

8. Click Start.

When the initialization process is complete, a confirmation message is displayed.









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The actual process of downloading your digital signature certificate starts from the point you receive the mail.

Follow this guided tour to download your Digital signature Certificate

Refer to your mail containing Subject line e-Mudhra - Your digital signature application is approved this mail contains
your Application No and challenge Code. Using this details, you have to login to the portal i.e.
https://www.emudhra.com/portal/login.aspx

















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Step 1


Visit https://www.e-mudhra.com/portal/login.aspx or click on the link available in the mail.
This will direct you to page where in Application No, Challenge Code and DOB has to be keyed in as shown in the below
screen and click on Submit button.



















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Step 2


When clicked on Submit button, the page gets directed to compatibility page as shown below.
Please go through the below screen carefully before downloading the digital signature certificate. This page provides
detailed information on compatibility, prerequisites and downloads digital signature procedure. Click on Continue
button to go ahead.
















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Step 3


Before downloading the digital signature certificate, please check for the digital signature certificate details.

If details provided are correct, click on the check box Yes and select appropriate CSP from the drop down.

If found that there is mismatch in the certificate details then click on No on the mismatching information and click on
Reject button enabled after giving the mismatch details and contact our Registration Authority (RA) or e-Mudhra
Customer Care at 080-43360000 or email us at info@e-mudhra.com for rectification.














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Step 4


Select the appropriate token option from the CSP drop down.



















Select E token based CSP if
Aladdin token is with you.
Select Safe Sign Standard CSP if
star key 400 token is with you.


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Step 5


After selecting the token CSP click on Continue button to download the digital signature certificate.


















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Step 6


When clicked on Continue button, a message as shown below shall popup, click on the Yes button to continue
certificate downloading process.





















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Step 7


On clicking Yes a Pop up box for the e-Token client will open up wherein you need to key in the password of your e-
token set by you at the time of e-Token initialization ideally be a combination of Alphabets, numbers and special
characters.




















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Step 8


Click on the download certificate button, select Yes when message as shown below is prompted for completing
certificate download in to e-token.





















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Step 9


Confirmation Message stating download successful Click on OK and then plug out the token and reinsert it for
checking.













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View / Check your Certificate (Token issued by e-Mudhra)
To view your Digital Signature or check the details of the Digital Signature
Certificate, follow the below mentioned steps


1. Remove the token from USB Drive and plug-in again.
2. Go to start All Programs e-token e-token PKI Client e-token Properties
3. The screen will appear as below wherein click on the Advance View Icon highlighted on the panel
















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4. You can view certificate User Certificate as shown in the screen below




5. Double Click on the certificate shown it will display the certificate as below



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Procedure to download certificate into Star Key 400 token

Initialization of Star Key token


1. After installation of Star Key 400 Drivers, Go to Start open the Safe key token administration.
















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2. The token is displayed to you with the Token Status (Operational) which says that the token is ready for
operation.






















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3. Click on token option to initialize the token.























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4. Enter the PUK Number & Enter Pin of your choice and this Pin numbers are important to use you token and
access your certificate.


Note: Please remember the Pin numbers and do not share.



















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5. A message is shown with time taken to complete the initialization process, once the initialization completed a
message is shown.

The token is ready to use and you may download the certificate into this token.




















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Step 1


Visit https://www.e-mudhra.com/portal/login.aspx or click on the link available in the mail.
This will direct you to page where in Application No, Challenge Code and DOB has to be keyed in as shown in the below
screen and click on Submit button.




















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Step 2


When clicked on Submit button, the page gets directed to compatibility page as shown below.
Please go through the below screen carefully before downloading the digital signature certificate. This page provides
detailed information on compatibility, prerequisites and downloads digital signature procedure. Click on Continue
button to go ahead.

















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Step 3


Before downloading the digital signature certificate, please check for the digital signature certificate details.

If details provided are correct, click on the check box Yes and select appropriate CSP from the drop down.

If found that there is mismatch in the certificate details then click on No on the mismatching information and click on
Reject button enabled after giving the mismatch details and contact our Registration Authority (RA) or e-Mudhra
Customer Care at 080-43360000 or email us at info@e-mudhra.com for rectification.


















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Step 4


Select Safe Sign Standard CSP token option from CSP drop down to download certificate into Safe Key 400 token.





















Select Safe Sign Standard CSP if
safe key 400 token.


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Step 5


After selecting the token CSP click on Continue button to download the digital signature certificate.






















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Step 6


When clicked on Continue button, Enter PIN message as shown below shall popup.

Enter the pin which you have set while initializing the token, click on the OK button to continue certificate
downloading process.




















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Step 7


Once clicked on continue button Key pairs are generated and after page will be redirected to e Mudhra download page.




















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Step 8


Once you have redirected to eMudhra Download page click on Download certificate and click on OK button in the
message popped out confirming that your certificate downloaded.

You may check the certificate downloaded in your token by removing and reinserting the token.



















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Step 9


Open Token administrator from Start menu All Programs, when double clicked on the token Name certificate is show.




















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Step 10


Select certificate and click view to see the certificate details.









Thank you for choosing eMudhra