Professional Documents
Culture Documents
PROJECT REPORT
ON
WHOLE SALE BANKING OPERATIONS
IN AXIS BANK
SUBMITTED TO SANTA GADGE MAHARAJ AMRAVATI
UNIVERSITY AMRAVATI FOR POST GRADUATE DEGREE
OF
M.COM (MASTER OF COMMERCE)
For the Acae!"c #ear $%&'($%&)
S*+!"tte +#,
M"--. RUPA.I MANOHAR /HANDE.0A.
U1er the G*"a1ce o2
R. A Co33e4e 0a-h"!
CERTIFICATE
This is to certify that this project titled WHOLE BANKING OPERATION!
is a "o#a$ed %or& carried o't a#d de(eloped "y
i# partial f'l$ll)e#t for the a%ard of de*ree of +ATER O,
-O++ER-E. /'ri#* the acade)ic sessio# 0123401256 s'")itted to R.
A -olle*e Washi) '#der )y *'ida#ce a#d s'per(isio#.
This is also to certify that this project is the res'lt of ca#didates o%#
%or& a#d is of s'7cie#tly hi*h sta#dard to %arra#t its s'")issio# to
the '#i(ersity for the a%ard of the said de*ree.
To the "est of )y &#o%led*e the )atter prese#ted i# this project report
has #ot "ee# s'")itted earlier for a#y other de*ree8diplo)a to a#y
'#i(ersity.
The assista#ce a#d help re#dered to hi) d'ri#* the co'rse of his
project %or& i# the for) of "asic so'rce )aterial a#d i#for)atio# ha(e
"ee# d'ly ac&#o%led*ed.
9Project G'ide:
AC/NO0.EDGEMENT
I prese#t this project report o# %hole "a#&i#* operatio#s! IN A;I
BANK LT/.6 %ith a se#se of *reat pleas're a#d satisfactio#. I
'#dersi*# %ith pleas're ta&e this opport'#ity to tha#& all those related
directly or i#directly i# preparatio# of this project report.
I started %or&i#* o# this project '#der the i#(al'a"le *'ida#ce of
Ho#ora"le +iss. Riddhi /eshpa#de )a) for %hich I a) (ery )'ch
tha#&f'l for her (al'ed ti)e *i(e# for the p'rpose. Witho't her co4
operatio# o'r project %or& %o'ld ha(e "ee# di7c'lt to co)plete.
I e<press o'r si#cere tha#&s to +r. =a*tap sir6 9Bra#ch +a#a*er: i#
A<is Ba#& Ltd.6 >>>>>>> a#d sta? i# that or*a#i@atio#. I a) also
tha#&f'l to +r. a#jay -ha're sir A/irector of o'r colle*eB a#d +rs.
)ita . -ha're AProject I# char*eB to allo% 's to carryo't this project.
/ateC
PlaceC
DEC.ARATION
I here"y declare that this project titled WHOLE BANKING OPERATION
! is a "o#a$ed a#d a'the#tic record of %or& do#e "y )e '#der the
s'per(isio# of +iss. >>>>>>>>>>>>>>>>>>>>>>>..
d'ri#* acade)ic sessio# 012340125.
The %or& prese#ted here is #ot d'plicated fro) a#y other so'rce a#d
also #ot s'")itted earlier for a#y other de*ree8diplo)a to a#y
'#i(ersity.
I '#dersta#d that a#y s'ch d'plicatio# is lia"le to "e p'#ished i#
accorda#ce %ith the '#i(ersity r'les.
INDE5
SR. NO. TOPIC PAGE NO.
CHAPTER & COMPANY PROFI.E
2.2 I#trod'ctio# of a<is "a#&
2.0 History of A<is "a#&
2.3 +a#a*e)e#t of A<is "a#&
2.5 +ilesto#e
CHAPTER $
PRO=E-T INTRO/D-TION
0.2 Project I#trod'ctio#
0.0 +ea#i#* of Wholesale Ba#&i#* operatio#s
0.3 /e$#itio#s of Ba#&i#*
0.5 +ea#i#* of Ba#&i#*
CHAPTER '
PRO=E-T REEAR-H
3.2 Prod'ct of A<is Ba#&
3.0 -'sto)er er(ice i# Ba#&i#* Operatio#
3.3 Traditio#al Ba#&i#* Acti(ities
3.5 Acco'#ti#* for Ba#& Acco'#t
3.E Eco#o)ic ,'#ctio#
3.F Ba#&i#* -ha##els
3.G Types of I#(est)e#t Ba#&
3.H +ort*a*e Ba#&i#*
3.I KJ- 9K#o% Jo'r -'sto)er:
CHAPTER ) TRAINING CONCEPT
5.2 Or*a#i@atio# tr'ct're of A<is Ba#&
5.0 a(i#* Acco'#t I#for)atio#
5.3 -'rre#t Acco'#t I#for)atio#
5.5 Trai#i#* I# Wholesale Ba#&i#* Operatio#s
CHAPTER 6 FINDINGS AND SUGGESTIONS
E.2 ,i#di#*s
E.0 '**estio#
E.3 -o)petitors
CHAPTER 7 CONC.USION
CHAPTER 8 BIB.IOGRAPHY
CHAPTER &
COMPANY PROFI.E
1.1I1tro*ct"o1 o2 a9"- +a1:,
-o))ercial "a#&i#* ser(ices %hich i#cl'des )ercha#t "a#&i#*6 direct
$#a#ce i#frastr'ct're $#a#ce6 (e#t're capital f'#d6 ad(isory6
tr'steeship6 fore<6 treas'ry a#d other related $#a#cial ser(ices. As o#
324+ar4011I6 the Gro'p has H0G "ra#ches6 e<te#sio# co'#ters a#d
36EIE a'to)ated teller )achi#es 9AT+s:.
A<is Ba#& %as the $rst of the #e% pri(ate "a#&s to ha(e "e*'#
operatio#s i# 2II56 after the Go(er#)e#t of I#dia allo%ed #e% pri(ate
"a#&s to "e esta"lished. The Ba#& %as pro)oted joi#tly "y the
Ad)i#istrator of the speci$ed '#derta&i#* of the D#it Tr'st of I#dia 9DTI
4 I:6 Life I#s'ra#ce -orporatio# of I#dia 9LI-: a#d Ge#eral I#s'ra#ce
-orporatio# of I#dia 9GI-: a#d other fo'r PD i#s'ra#ce co)pa#ies6 i.e.
Natio#al I#s'ra#ce -o)pa#y Ltd.6 The Ne% I#dia Ass'ra#ce -o)pa#y
Ltd.6 The Orie#tal I#s'ra#ce -o)pa#y Ltd. a#d D#ited I#dia I#s'ra#ce
-o)pa#y Ltd. The Ba#& today is capitali@ed to the e<te#t of Rs. 3EI.GF
crores %ith the p'"lic holdi#* 9other tha# pro)oters: at EG.GIK.The
Ba#&Ls Re*istered O7ce is at Ah)eda"ad a#d its -e#tral O7ce is
located at +')"ai. The Ba#& has a (ery %ide #et%or& of )ore tha#
HE3 "ra#ches a#d E<te#sio# -o'#ters 9as o# 31th ='#e 011I:. The
Ba#& has a #et%or& of o(er 3G03 AT+s 9as o# 31th ='#e 011I:
pro(idi#* 05 hrs a day "a#&i#* co#(e#ie#ce to its c'sto)ers. This is
o#e of the lar*est AT+ #et%or&s i# the co'#try. The Ba#& has stre#*ths
i# "oth retail a#d corporate "a#&i#* a#d is co))itted to adopti#* the
"est i#d'stry practices i#ter#atio#ally i# order to achie(e e<celle#ce.
&.$ H"-tor# o2 A9"- +a1:,
&;;', The Ba#& %as i#corporated o# 3rd /ece)"er a#d -erti$cate of
"'si#ess o# 25th /ece)"er. The Ba#& tra#sacts "a#&i#* "'si#ess of
all descriptio#. DTI Ba#& Ltd. %as pro)oted "y D#it Tr'st of I#dia6 Life
I#s'ra#ce -orporatio# of I#dia6 Ge#eral I#s'ra#ce -orporatio# of I#dia
a#d its fo'r s'"sidiaries. The "a#& %as the $rst pri(ate sector "a#& to
*et a lice#se '#der the #e% *'ideli#es iss'ed "y the RBI.
&;;8, The Ba#& o"tai#ed lice#se to act as /epository Participa#t %ith
N/L a#d applied for re*istratio# %ith EBI to act as MTr'stee to
/e"e#t're HoldersL. R'pees 211 crores %as co#tri"'ted "y DTI6 the
rest fro) LI- Rs G.E crores6 GI- a#d its fo'r s'"sidiaries Rs 2.E crores
each.
&;;<, The Ba#& has 0H "ra#ches i# 'r"a# a#d se)i 'r"a# areas as o#
32
st
='ly. All the "ra#ches are f'lly co)p'teri@ed a#d #et%or&ed
thro'*h NAT. AT+ ser(ices are a(aila"le i# 0G "ra#ches. The Ba#&
ca)e o't %ith a p'"lic iss'e of 26E16116111 No. of eO'ity shares of Rs
21 each at a pre)i') of Rs 22 per share a**re*ati#* to Rs 32.E1
crores a#d O?er for sale of 06116116111 No. of eO'ity shares for cash at
a price of Rs 02 per share. O't of the p'"lic iss'e 06016111 shares
%ere reser(ed for allot)e#t o# prefere#tial "asis to e)ployees of DTI
Ba#&. Bala#ce of 365G6H16111 shares %ere o?ered to the p'"lic. The
co)pa#y o?ers AT+ cards6 'si#* %hich acco'#t4holders ca# %ithdra%
)o#ey fro) a#y of the "a#&Ls AT+s across the co'#try %hich is i#ter4
co##ected "y NAT. DTI Ba#& has la'#ched a #e% retail prod'ct %ith
operatio#al Pe<i"ility for its c'sto)ers. DTI Ba#& %ill si*# a co4"ra#d
a*ree)e#t %ith the )ar&et6 leader6 -iti"a#& NA for e#teri#* i#to the
hi*hly pro)isi#* credit card "'si#ess. DTI Ba#& pro)oted "y I#diaLs
pio#eer )'t'al f'#d D#it Tr'st of I#dia alo#* %ith LI-6 GI- a#d its fo'r
s'"sidiaries.
&;;;, DTI Ba#& a#d -iti"a#& ha(e la'#ched a# i#ter#atio#al co4
"ra#ded -redit card. DTI Ba#& a#d -iti"a#& ha(e co)e to*ether to
la'#ch a# i#ter#atio#al co4"ra#ded credit card '#der the +aster-ard
')"rella. DTI Ba#& Ltd has i#a'*'rated a# o? site AT+ at Asho& Na*ar
here6 ta&i#* the total #')"er of its o? site AT+s to 23.)
$%%%, The Ba#& has a##o'#ced the la'#ch of Tele4/epository er(ices
for Its depository clie#ts. DTI Ba#& has la'#ch of Mi-o##ectL6 its I#ter#et
"a#&i#* Prod'ct. DTI Ba#& has si*#ed a )e)ora#d') of
'#dersta#di#* %ith eO'ity)aster.co) for e4"ro&i#* acti(ities of the
site. I#$#ity.co) $#a#cial ec'rities Ltd.6 a# e4"ro&i#* o't$t is Typi#*
'p %ith DTI Ba#& for a "a#&i#* i#terface. Geojit ec'rities Ltd6 the $rst
co)pa#y to start o#li#e tradi#* ser(ices6 has si*#ed a +oD %ith DTI
Ba#& to e#a"le i#(estors to "'yQsell de)at stoc&s thro'*h the
co)pa#yLs %e"site. I#dia "'lls ha(e si*#ed a )e)ora#d') of
'#dersta#di#* %ith DTI Ba#&. DTI Ba#& has e#tered i#to a# a*ree)e#t
%ith toc& Holdi#* -orporatio# of I#dia for pro(idi#* loa#s a*ai#st
shares to -H-ILLs c'sto)ers a#d f'#di#* i#(estors i# p'"lic a#d
ri*hts iss'es. I-RA has 'p*raded the rati#* DTI Ba#&Ls Rs E11 crore
certi$cate of deposit pro*ra))ed to A2R. DTI Ba#& has tied 'p %ith
LST Trade.co) for pro(idi#* c'sto)i@ed o#li#e tradi#* sol'tio# for
"ro&ers.
$%%&, DTI Ba#& la'#ched a pri(ate place)e#t of #o#4co#(erti"le
de"e#t'res to rise 'p to Rs GE crores. DTI Ba#& has ope#ed t%o o?site
AT+s a#d o#e e<te#sio# co'#ter %ith a# AT+ i# +a#*alore6 ta&i#* its
total #')"er of AT+s across the co'#try to 3EE. DTI Ba#& has recorded
a F0 per ce#t rise i# #et pro$t for the O'arter e#ded epte)"er 316
01126 at Rs 31.IE crore. ,or the seco#d O'arter e#ded epte)"er 316
01116 the #et pro$t %as Rs 2I.1H crore. The total i#co)e of the "a#&
d'ri#* the O'arter %as 'p E3 per ce#t at Rs 3FF.0E crore.
$%%$, DTI Ba#& Ltd has i#for)ed BE that hri B R Bar%ale has
resi*#ed as a /irector of the Ba#& %.e.f. =a#'ary 106 0110. A - hah6
for)erchair)a# of Ba#& of Baroda6 also retired fro) the "a#&Ts "oard
i# the third O'arter of last year. His place co#ti#'es to "e (aca#t. +
/a)odara# too& o(er as the director of the "oard after ta&i#* i# the
rei#s of DTI. B Pa#dit has also joi#ed the "a#&Ts "oard s'"seO'e#t to
the retire)e#t of K G Nassal. DTI Ba#& Ltd has i#for)ed that hri Pa'l
,letcher has "ee# appoi#ted as a# Additio#al /irector No)i#ee of -/-
,i#a#cial er(ice 9+a'riti's: Ltd of the Ba#&.A#d hri /o#ald Pec& has
"ee# appoi#ted as a# Additio#al /irector 9#o)i#ee of o'th Asia
Re*io#al ,'#d: of the Ba#&. DTI Ba#& Ltd has i#for)ed that o# layi#*
do%# the o7ce of -hair)a# of LI- o# "ei#* appoi#ted as -hair)a# of
EBI6 hri G N Bajpai6 No)i#ee /irector of LI- has resi*#ed as a
/irector of the Ba#&.
$%%$, B Para#jpe S A"id H'ssai# cease to "e the /irectors of DTI
Ba#&.DTI Ba#& Ltd has i#for)ed that i# the )eeti#* of the Board of
/irectors follo%i#* decisio#s %ere ta&e#C +r Jash +ahaja#6 Nice
-hair)a# a#d +a#a*i#* /irector of P'#ja" Tractors Ltd %ere appoi#ted
as a# Additio#al /irector %ith i))ediate e?ect. +r N - i#*hal for)er
Nice -hair)a# a#d +a#a*i#* /irector of -I-I %as appoi#ted as a#
Additio#al /irector %ith i))ediate e?ect. ABN A)ro6 DTI Ba#& i# pact
to share AT+. DTI Ba#& Ltd has i#for)ed BE that a )eeti#* of the
Board of /irectors of the Ba#& is sched'led to "e held o# Octo"er 056
0110 to co#sider a#d ta&e o# record the '#a'dited half
yearly8O'arterly $#a#cial res'lts of the Ba#& for the half year8U'arter
e#ded epte)"er 316 0110. DTI Ba#& Ltd has i#for)ed that hri = +
Tri(edi has "ee# appoi#ted as a# alter#ate director to hri /o#ald Pec&
%ith e?ect fro) No(e)"er 06 0110.
$%%', DTI Ba#& Ltd has i#for)ed BE that at the )eeti#* of the Board
of /irectors of the co)pa#y held o# =a#'ary 2F6 01136 hri R N
Bharad%aj6 +a#a*i#* /irector of LI- has "ee# appoi#ted as a#
Additio#al /irector of the Ba#& %ith i))ediate e?ect.4 DTI Ba#&6 the
pri(ate sector "a#& has ope#ed a "ra#ch at Nellore. The "a#&Ls
-hair)a# a#d +a#a*i#* /irector6 /r P.=. Naya&6 i#a'*'rati#* the "a#&
"ra#ch at GT Road o# +ay 0F. pea&i#* o# the occasio#6 /r Naya&
said. This )ar&s a#other step to%ards the e<te#si(e c'sto)er "a#&i#*
foc's that %e are pro(idi#* across the co'#try a#d rei#forces o'r
co))it)e#t to "ri#* s'perior "a#&i#* ser(ices6 )ar&ed "y
co#(e#ie#ce a#d close#ess to c'sto)ers. 4DTI Ba#& Ltd. has i#for)ed
the E<cha#*e that at its )eeti#* held o# ='#e 0E6 0113 the BO/ ha(e
decided the follo%i#*C 2: To appoi#t +r. A T Pa##ir el(a)6 for)er
-+/ of D#io# Ba#& of I#dia a#d Prof. =aya#th Nar)a of the I#dia#
I#stit'te of +a#a*e)e#t6 Ah)eda"ad as additio#al directors of the
Ba#& %ith i))ediate e?ect. ,'rther6 +r. Pa##ir el(a) %ill "e the
#o)i#ee director of the Ad)i#istrator of the speci$ed '#derta&i#* of
the D#it Tr'st of I#dia 9DTI4I: a#d +r. =aya#th Nar)a %ill "e a#
I#depe#de#t /irector. 0: To iss'e No#4-o#(erti"le D#sec'red
Redee)a"le /e"e#t'res 'p to Rs.211 crs6 i# o#e or )ore tra#ches as
the Ba#&Ls Tier 4 II capital. 4DTI has "ee# a'thori@ed to la'#ch 2F AT+s
o# the Wester# Rail%ay tatio#s of +')"ai /i(isio#. 4DTI $led s'it
a*ai#st $#a#cial i#stit'tio#s I,-I Ltd i# the de"t reco(ery tri"'#al at
+')"ai to reco(er Rs.HEcr i# d'es. 4DTI "a#& )ade a# e#try to the
,ood -redit Pro*ra))eV it has )ade a# e#try i#to the EI cl'ster %hich
i#cl'des pri(ate sector6 p'"lic sector6 old pri(ate sector a#d co4
operati(e "a#&s. 4hri Ajeet Prasad6 No)i#ee of DTI has resi*#ed as
the director of the "a#&. 4Ba#&s -hair)a# a#d +/ /r. P. =. Naya&
i#a'*'rated a #e% "ra#ch at Nellore.4DTI "a#& allots shares '#der
E)ployee toc& Optio# che)e to its e)ployees. 4D#(eils pre4paid
tra(el card LNisa Electro# Tra(el -'rre#cy -ardL 4Allot)e#t of EHI03
eO'ity shares of Rs 21 each '#der EOP. 4DTI Ba#& ties 'p %ith DK *o(t
f'#d for co#tract far) i# 4hri B Pa#dit6 #o)i#ee of the Ad)i#istrator
of the peci$ed D#derta&i#* of the D#it Tr'st of I#dia 9DTI4I: has
resi*#ed as a director fro) the Ba#& %ef No(e)"er 206 0113. 4DTI
Ba#& '#(eils #e% AT+ i# i&&i).
$%%), -o)es o't %ith Rs. E11 )# D#sec'red Redee)a"le No#4
-o#(erti"le /e"e#t're Iss'e6 iss'e f'lly s'"scri"ed 4DTI Ba#& Ltd has
i#for)ed that hri Ajeet Prasad6 No)i#ee of the Ad)i#istrator of the
peci$ed D#derta&i#* of the D#it Tr'st of I#dia 9DTI 4 I: has "ee#
appoi#ted as a# Additio#al /irector of the Ba#& %. e. f. =a#'ary 016
0115.4DTI Ba#& ope#s #e% "ra#ch i# Dd'pi4DTI Ba#&6 Geojit i# pact for
tradi#* platfor) i# Uatar 4DTI Ba#& ties 'p %ith hrira) Gro'p -os
4D#(eils pre)i') pay)e#t facility thro'*h AT+s applica"le to LI- DTI
Ba#& c'sto)ers W+etal j'#ctio# 9+=:4 the o#li#e tradi#* a#d
proc're)e#t joi#t (e#t're of Tata teel a#d teel A'thority of I#dia
9AIL:4 has roped i# DTI Ba#& to start o? o%# eO'ip)e#t for Tata teel.
4/IEBOL/ yste)s Pri(ate Ltd6 a %holly o%#ed s'"sidiary of /ie"old
I#corporated6 has sec'red a )ajor co#tract for the s'pply of AT+s a#
ser(ices to DTI Ba#& 4HB- co)pletes acO'isitio# of 25.FK sta&e i# DTI
Ba#& for .F ) 4DTI Ba#& i#stalls AT+ i# Thir'(a#a#thap'ra) 4La'#ches
Re)itta#ce -ardL i# associatio# %ith Re)it0I#dia6 a We" site o?eri#*
)o#ey tra#sfer ser(ices
$%%6, 4 DTI Ba#& e#ters i#to a "a#c ass'ra#ce part#ership %ith Bajaj
Allia#@ Ge#eral for selli#* *e#eral i#s'ra#ce prod'cts thro'*h its
"ra#ch #et%or&. 4DTI Ba#& la'#ches its $rst atellite Retail Assets
-e#tre 9RA-: i# Kar#ata&a at +a#*alore.
$%%7, 4DBL sets 'p "ra#ch i# =aip'r 4DTI Ba#& '#(eils priority "a#&i#*
lo'#*e.
&.' Ma1a4e!e1t o2 A9"- +a1:
Pro!oter-, A<is Ba#& Ltd. has "ee# pro)oted "y the lar*est a#d the
"est ,i#a#cial I#stit'tio# of the co'#try6 DTI. The Ba#& %as set 'p %ith
a capital of Rs. 22E crore6 %ith DTI co#tri"'ti#* Rs. 211 -rore6 LI- 4 Rs.
G.E -rore a#d GI- a#d its fo'r s'"sidiaries co#tri"'ti#* Rs. 2.E -rore
each DDTI 4 hareholdi#* 0G.10KErst%hile D#it Tr'st of I#dia %as set
'p as a "ody corporate '#der the DTI Act6 2IF36 %ith a (ie% to
e#co'ra*e sa(i#*s a#d i#(est)e#t. I# /ece)"er 01106 the DTI Act6
2IF3 %as repealed %ith the passa*e of D#it Tr'st of I#dia 9Tra#sfer of
D#derta&i#* a#d Repeal: Act6 0110 "y the Parlia)e#t6 pa(i#* the %ay
for the "if'rcatio# of DTI i#to 0 e#tities6 DTI4I a#d DTI4II %ith e?ect fro)
2st ,e"r'ary 0113. I# accorda#ce %ith the Act6 the D#derta&i#*
speci$ed as DTI I has "ee# tra#sferred a#d (ested i# the Ad)i#istrator
of the peci$ed D#derta&i#* of the D#it Tr'st of I#dia 9DDTI:6 %ho
)a#a*es ass'red ret'r# sche)es alo#* %ith F.GEK D4F5 Bo#ds6
F.F1K AR Bo#ds %ith a D#it -apital of o(er Rs. 252FG.EI crores. The
Go(er#)e#t of I#dia has c'rre#tly appoi#ted hri K. N. Prith(iraj as the
Ad)i#istrator of the peci$ed '#derta&i#* of DTI6 to loo& after a#d
ad)i#ister the sche)es '#der DTI %here Go(er#)e#t has co#ti#'i#*
o"li*atio#s a#d co))it)e#ts to the i#(estors6 %hich it %ill 'phold.
&.) MI.ESTONE
+ar41H A<is Ba#& la'#ches Plati#') -redit -ard6 I#diaLs $rst E+N chip "ased
card
/ec41G A<is Ba#& *ets AAA Natio#al Lo#*4Ter) Rati#* fro) ,itch Rati#*s
ept41G A<is Ba#& ties 'p %ith Ba#O'e Pri(Xe Ed)o#d de Rothschild E'rope for
Wealth +a#a*e)e#t
='ly41G DTI Ba#& re4"ra#ds itself as A<is Ba#&
='ly41G DTI Ba#& s'ccessf'lly raises D/ 21E1 )illio#
='ly41G DTI Ba#& ties 'p %ith Tata +otors Ltd. for -ar Loa#s
='#e41G DTI Ba#&Ls e<pa#sio# i#to Asia s'pported "y ,R
+ay41G DTI Ba#& la'#ches Lpice Re%ardsL o# the "a#&cards 4 I#diaLs $rst4e(er
)ercha#t4s'pported re%ards pro*ra)
April41G DTI Ba#& ope#s a ,i#a#cial er(ices -ate*ory I Bra#ch i# the /I,- i#
/'"ai
+ar41G DTI Ba#& ties 'p %ith Hy'#dai +otor I#dia Ltd. for -ar Loa#s
+ar41G DTI Ba#& ties 'p %ith II,-L to pro(ide $#a#ce for i#frastr'ct'ral projects
i# the co'#try
+ar41G DTI Ba#& la'#ches -ar Loa#s i# associatio# %ith +ar'ti Ddyo* Ltd
+ar41G DTI Ba#& ope#s a ,'ll Lice#se Ba#& Bra#ch i# Ho#* Ko#*
,e"41G ,i#a#ce +i#ister hri P. -hida)"ara) La'#ches hrira) 4 DTI Ba#& -o 4
Bra#ded -redit -ard E<cl'si(ely ,or )all Road Tra#sport Operators
9RTO:
,e"41G DTI Ba#& a##o'#ces the la'#ch of its +eal -ard
,e"41G DTI Ba#& a##o'#ces the la'#ch of its Gift -ard
,e"41G LI- Pre)i') pay)e#t #o% thro'*h DTI Ba#& Bra#ches
=a#41G DTI "a#& ope#s Priority Ba#&i#* "ra#ch i# +')"ai a#d Kol&ata
No(41F DTI Ba#& ope#s Priority Ba#&i#* Lo'#*e i# P'#e
ep41F DTI Ba#& la'#ches operatio#s of DBL ales6 its ales '"sidiary 4
I#a'*'rates its $rst o7ce i# Ba#*alore
A'*41F DTI Ba#& a##o'#ces the la'#ch of its -redit -ard B'si#ess
A'*41F DTI Ba#& "eco)es the $rst I#dia# Ba#& to s'ccessf'lly iss'e ,orei*#
-'rre#cy Hy"rid -apital i# the I#ter#atio#al +ar&et
A'*41F DTI Ba#& B'si#ess Gold /e"it -ard +aster-ard La'#ched 4 /esi*#ed for
"'si#ess related spe#di#* "y +Es a#d self e)ployed professio#als
A'*41F DTI Ba#& a##o'#ces the sche)e of iss'a#ce of Ye#ior -iti@e# I/ -ardY
i# associatio# %ith /i*#ity ,o'#datio#
A'*41F DTI Ba#& rolls o't its 0111th AT+
='ly41F DTI Ba#& ope#s Represe#tati(e O7ce i# ha#*hai
+ay41F DTI Ba#& a#d LI- joi# ha#ds to la'#ch a# A##'ity -ard for *ro'p
pe#sio#ers of LI-
+ay41F DTI Ba#& ties 'p %ith Geojit ,i#a#cial er(ices to o?er O#li#e Tradi#*
ser(ice to its c'sto)ers
Apr41F DTI Ba#& ope#s its $rst i#ter#atio#al "ra#ch i# i#*apore
=a#41F DTI Ba#& a#d DTI +'t'al ,'#d to la'#ch a #e% ser(ice for sale a#d
rede)ptio# of )'t'al f'#d sche)es thro'*h the Ba#&Ls AT+s across
the co'#try
/ec41E DTI Ba#& %i#s I#ter#atio#al ,i#a#ci#* Re(ie% 9I,R: Asia LI#dia Bo#d
Ho'seL a%ard for the year 011E
Oct41E DTI Ba#& e<te#ds "a#&i#* ser(ices to the r'ral )il& prod'cers i# A#a#d
a#d Kheda districts i# G'jarat
='ly41E DTI Ba#& a#d Nisa I#ter#atio#al la'#ch +o"ile Re$ll facility 4 A#yti)e6
A#y%here Pre4Paid +o"ile Re$ll for all Nisa -ardholders i# I#dia
+ay41E DTI Ba#& a#d Bajaj Allia#@ joi# ha#ds to distri"'te *e#eral i#s'ra#ce
prod'cts
Apr41E DTI Ba#& la'#ches )art Pri(ile*e 4 a special "a#& acco'#t desi*#ed for
%o)e#
+ar41E +TNL ties 'p %ith DTI Ba#& for pay)e#t of telepho#e "ills thro'*h the
Ba#&Ls AT+ #et%or&
+ar41E DTI Ba#& *ets listed o# the Lo#do# toc& E<cha#*e6 raises DZ 03I.31
)illio# thro'*h Glo"al
+ar41E /epositary Receipts 9G/Rs:
,e"41E DTI Ba#& appoi#ted "y Go(er#)e#t of Kar#ata&a as the sole "a#&er for
the Ba#*alore O#e 9B2: project
,e"41E DTI Ba#& la'#ches a po%erf'l (ersio# of Kisa# -redit -ard
=a#41E DTI Ba#& ties 'p %ith Re)it0I#dia to la'#ch the Re)itta#ce -ard
+ar415 DTI Ba#& e#a"les pre)i') pay)e#t of LI- policies thro'*h its AT+s.
,e"415 Bilateral arra#*e)e#t "et%ee# tate Ba#& of I#dia 9a#d its G associate
)e)"er "a#&s: a#d DTI Ba#&. co)es i#to force %ith the
co))e#ce)e#t of operatio#s 9as o# 3rd ,e"r'ary L15: of the co)"i#ed
#et%or& of o(er 5111 AT+s
,e"415 DTI Ba#& 9"y p'rs'i#* a proacti(e strate*y of for*i#* "ilateral
a*ree)e#ts a#d "ei#* a pro*ressi(e player i# the )'lti4lateral
co#sorti')s for shared AT+ #et%or&: o?ers its c'sto)ers access to
o(er G111 AT+s across the co'#try 4 the lar*est to "e o?ered "y a#y
"a#& i# I#dia so far.
/ec413 Ba#& i#a'*'rated its AT+ at The*' #ear the Nath'la Pass i# i&&i).
This AT+ is at the hi*hest altit'de i# I#dia.
ep413 The Ba#&Ls AT+s across the co'#try crosses the tho'sa#d )ar&
ep413 Ba#& la'#ches the Tra(el -'rre#cy -ard.
A'*413 The Ba#&Ls /e"it -ard crosses the o#e )illio# )ar&.
A'*413 Total Ad(a#ces cross Rs G6111 -rore.
+ay413 Ba#& declares a #et pro$t of Rs 2I0.2H crores for ,J136 a *ro%th of 53K
o(er the pre(io's year
+ar413 Ba#& si*#s A*ree)e#t %ith E)ployees Pro(ide#t ,'#d Or*a#i@atio#
9EP,O: for dis"'rse)e#t of Pe#sio#
+ar413 Ba#& crosses the H11 AT+ )ar&
+ar413 The Ba#& iss'es 36H36F06H35 f'lly paid 'p eO'ity shares totali#* to Rs.
2F5.11 crores6 thro'*h a
+ar413 Prefere#tial o?er to Life I#s'ra#ce -orporatio# of I#dia 9#o%
co#stit'ti#* 23.E5K of
+ar413 the Ba#&Ls e<pa#ded eO'ity:6 -iticorp Ba#&i#* -orporatio#6 Bahrai#
9holdi#* 3.H5K:6 -hris -apital I6
+ar413 LL-6 +a'riti's 9holdi#* 3.H5K: a#d Kar'r Nysya Ba#& Ltd.9co#stit'ti#*
2.11K: The Ba#& also
+ar413 I#creases the a'thori@ed share capital of the Ba#& fro) Rs. 031 crores
to Rs. 311 crores.
,e"413 Ba#&6 i# a pio#eeri#* )o(e6 la'#ches the AT PAR -heO'e facility6 free of
cost6 for all its a(i#*s Ba#& c'sto)ers.
,e"413 Ba#& %i#s )a#date to set 'p 25 AT+s at the Wester# Rail%ay statio#s
alo#* the +')"ai di(isio#.
Oct410 Ba#& la'#ches -orporate i-o##ect[ 4 the I#ter#et Ba#&i#* facility for
-orporate
A'*410 Ba#& si*#s +oD %ith BNL re*ardi#* "ill collectio# ser(ices across the
co'#try thro'*h "oth o#li#e a#d o\i#e cha##els.
Apr410 Ba#& ope#s its E11th AT+
+ar410 /eposits -ross Rs.206 111 -rore
=a#410 The Ba#&Ls 211th "ra#ch ope#s at T'ticori#6 Ta)il#ad'
=a#410 The Ba#& ope#s a# AT+ at the Gol /a&4Kha#a6 i.e. the Ne% /elhi GPO6
)a&i#* it the $rst i#sta#ce of a co))ercial "a#& setti#* 'p a# AT+ at
a#y post4o7ce i# the co'#try.
/ec412 Total Ad(a#ces cross Rs E6111 -rore
No(412 The deposit "ase for the Ba#& crosses Rs. 216111 -rore
ep412 Pri(ate place)e#t of 0FK sta&e i# the Ba#& to -/- -apital Part#ers. DTI
holdi#* red'ces to 55.HHK
A'*412 Ba#& si*#s +oD %ith I#dia Post for i#trod'ci#* (al'e added $#a#cial
prod'cts a#d ser(ices to c'sto)ers of "oth or*a#i@atio#s6 i#cl'di#*
setti#* 'p of DTI Ba#& AT+s i# post o7ces.
='ly412 Ba#& ties 'p %ith Go(t of A#dhra Pradesh for collectio# of co))ercial
ta<
/ec411 Ba#& ope#s its 011th AT+. It "eco)es the 0#d lar*est AT+ #et%or& i#
the co'#try6 a positio# held e(e# today.
Oct411 Ba#& "eco)es f'lly #et%or&ed
='ly411 E4co))erce i#itiati(es a##o'#ced
='ly411 ,i#a#cial Ad(isory er(ices o?ered "e*i##i#* %ith )ar&eti#* of D F5
Apr411 DTI Ba#& calls o? its proposed )er*er %ith Glo"al Tr'st Ba#& a#d
s'r*es ahead o# its o%#.
Apr411 Ba#& la'#ches its I#ter#et "a#&i#* )od'le6 i-o##ect Retail loa#s
i#trod'ced for the $rst ti)e "y the Ba#&
+ar411 Pro$ts cross Rs E1 crore )ar& for the $rst ti)e.
,e"411 Ba#& adopts ,i#acle soft%are fro) I#fosys for core "a#&i#*
=a#411 /r.P.= Naya& ta&es o(er as -hair)a# a#d +a#a*i#* /irector fro) hri
'priya G'pta.
ep4II -ash )a#a*e)e#t ser(ices 9-+: la'#ched6 -o "ra#ded credit card
la'#ched
+ar4II /eposits cross Rs.3111 crores
ep4IH DTI Ba#& *oes p'"lic %ith a Rs. G2 crore p'"lic iss'eV Iss'e o(er4
s'"scri"ed 2.0 ti)es6 o(er 2 la&h retail i#(estors. DTI holdi#* red'ces to
F1.HEK
='#4IF -rosses Rs.2111 crore deposit )ar&
+ar4IE -o)pletes $rst pro$ta"le year i# operatio#
Apr4I5 ,irst "ra#ch of DTI Ba#& i#a'*'rated at Ah)eda"ad "y /r. +a#)oha#
i#*h6 Ho#L"le ,i#a#ce +i#ister6 Go(er#)e#t of I#dia.
/ec4I3 DTI Ba#& co)es i#to "ei#*
/ec4I3 Re*istered o7ce at Ah)eda"adV Head o7ce at +')"ai
CHAPTER $
PROJECT INTRODUCTION
$.& PROJECT INTRODUCTION
As a part of c'rric'l') the st'de#ts of +BA ha(e to '#der*o '))er
I#ter#ship Pro*ra) 9IP:. Wherei# a st'de#t *ets the &#o%led*e a"o't
practical life6 ho% the %or& is do#e i# co)pa#ies6 ho% to *et
acO'ai#ted %ith %or&i#* co#ditio#s a#d other )a#y s'ch thi#*s6 etc.
the )ai# ai) "ehi#d this pro*ra) is that st'de#ts *et so)e
e<perie#ce %ith %hich he co'ld *et assista#ce %hile searchi#* the jo".
This pro*ra) is *e#erally pro(ided "y a co)pa#y a#d it lasts for at
least t%o )o#ths. t'de#ts as per their speciali@atio#s co'ld apply for
IP a#d *et the opport'#ity to %or& i# a co)pa#y6 %hich the colle*e
s'**ests.
As a )a#a*e)e#t st'de#t I also ha(e to '#der*o IP. I *ot the
opport'#ity to co)plete this pro*ra) i# A;I BANK LT/.6 for t%o
)o#ths. A<is "a#& is o#e of the leadi#* BANK i# "a#&i#* sector i#
I#dia. ,irst of the t%o )o#ths %as de(oted to trai#i#*. O'r trai#i#*
started %ith the sessio# of i#for)atio# a"o't "a#& prod'ct a#d sales
a#d 4 %hat is the )ea#i#* of the co#cepts6 i)porta#ce of sales a#d
)ar&eti#* %as ta'*ht. The seco#d part %as a"o't ope# a# acco'#t4
%hy %e ope# a# acco'#t i# "a#&6 a"o't the "a#&i#* sector4 as a(e#'e
for i#(est)e#t6 ho% "a#&i#* sector is Better A(e#'e for i#(est)e#t.
The #e<t sessio# %as a"o't detailed &#o%led*e a"o't "a#&i#* sector4
ho% to sell these prod'cts i# )ar&et. The last sessio# %as a"o't the
practical &#o%led*e a"o't ho% to *et appoi#t)e#t of c'sto)ers a#d
ho% to co#(i#ce the) to ta&e the prod'ct. I# the seco#d )o#th %e
ha(e sell the prod'cts directly i# the )ar&et6 proced're of selli#* the
prod'cts etc.
$.$ MEANING OF 0HO.ESA.E BAN/ING OPERATIONS
The Wholesale Ba#&i#* co#tai#s prod'cts sold to lar*e a#d )iddle
)ar&et co))ercial co)pa#ies6 as %ell as to co#s')ers o# a %holesale
"asis. This i#cl'des le#di#*6 treas'ry )a#a*e)e#t6 )'t'al f'#ds6
asset4"ased le#di#*6 co))ercial real estate6 corporate a#d
i#stit'tio#al tr'st ser(ices6 a#d i#(est)e#t "a#&i#* thro'*h Wells
,ar*o ec'rities. The co)pa#y also o%#s Bari#* to# Associates6 a
)iddle )ar&et i#(est)e#t "a#&. Wells ,ar*o historically has a(oided
lar*e corporate loa#s as sta#d4alo#e prod'cts6 i#stead reO'iri#* that
"orro%ers p'rchase other prod'cts alo#* %ith loa#s]%hich the "a#&
sees as a loss leader. O#e area that is (ery pro$ta"le to Wells6
ho%e(er6 is asset4"ased le#di#*C le#di#* to lar*e co)pa#ies 'si#*
assets as collateral that are #ot #or)ally 'sed i# other loa#s. This ca#
"e co)pared to s'"pri)e le#di#*6 "'t o# a corporate le(el. The )ai#
"ra#d #a)e for this acti(ity is YWells ,ar*o ,oothill6Y a#d is re*'larly
)ar&eted i# to)"sto#e ads i# the Wall Street Journal. Wells ,ar*o also
o%#s Eastdil ec'red6 %hich is descri"ed as a Yreal estate i#(est)e#t
"a#&Y "'t is esse#tially o#e of the lar*est co))ercial real estate
"ro&ers for (ery lar*e tra#sactio#s 9s'ch as the p'rchase a#d sale of
lar*e -lass4A o7ce "'ildi#*s i# ce#tral "'si#ess districts thro'*ho't
the D#ited tates:.
The =ho3e-a3e +a1:"14 o>erat"o1- co1-"-t o2 the 2o33o="14
tra1-act"o1-,
2. Ope#i#* of Acco'#t
0. Iss'e of -hec& "oo&
3. I#ter#atio#al /e"it 8 -redit -ard
5. Iss'e of /e)a#d /raft 9//:
E. Net "a#&i#*
F. e4)ail state)e#t
G. pho#e "a#&i#*
H. I#sta U'ery
I. I#sta Alert
21. Bill pay
22. Pass"oo&
20. U'arterly Acco'#t tate)e#t
23. Loa# ,acility
$.' DEFINITIONS OF BAN/ING
A "a#& is a $#a#cial i#stit'tio# lice#sed "y a *o(er#)e#t. Its
pri)ary acti(ity is to le#d )o#ey. +a#y other $#a#cial acti(ities
%ere allo%ed o(er ti)e. ,or e<a)ple "a#&s are i)porta#t
players i# $#a#cial )ar&ets a#d o?er $#a#cial ser(ices s'ch as
i#(est)e#t f'#ds.
Ba#&i#* ca# also "e de$#ed as e#*a*i#* i# the "'si#ess of
&eepi#* )o#ey for sa(i#*s a#d chec&i#* acco'#ts or for
e<cha#*e or for iss'i#* loa#s a#d credit.
Tra#sacti#* "'si#ess %ith a "a#&V depositi#* or %ithdra%i#*
f'#ds or reO'esti#* a loa#.
Ba#& 4 a s'pply or stoc& held i# reser(e for f't're 'se 9especially
i# e)er*e#cies:
$.) MEANING OF BAN/ING
A# or*a#i@atio#6 's'ally a corporatio#6 chartered "y a state or federal
*o(er#)e#t6 %hich does )ost or all of the follo%i#*C recei(es de)a#d
deposits a#d ti)e deposits6 ho#ors i#str')e#ts dra%# o# the)6 a#d
pays i#terest o# the)V disco'#ts #otes6 )a&es loa#s6 a#d i#(ests i#
sec'ritiesV collects chec&s6 drafts6 a#d #otesV certi$es depositorLs
chec&sV a#d iss'es drafts a#d cashierLs chec&s.
CHAPTER $
PROJECT RESEARCH
'.& PRODUCT OF A5IS BAN/
Easy Access a(i#* Acco'#t
a(i#* Acco'#t for Wo)e#
Pri)e a(i#* Acco'#t
e#ior -iti@e#s a(i#* Acco'#t
Priority Ba#&i#*
-orporate alary Acco'#t
Tr'st 8NGOs a(i#* Acco'#t
Reside#t ,orei*# -'rre#cy Acco'#t
O#li#e Tradi#* Acco'#t
-'rre#t Acco'#t
Ter) /eposits
Loc&er ,acilities
NRI er(ices
/epository er(ices
,i#a#cial Ad(isory er(ices
Wealth +a#a*e)e#t er(ices
I#s'ra#ce ol'tio#s W Life a#d Ge#eral
Retail Loa#s
-redit Loa#s
Tra(el -'rre#cy -ards
Re)itta#ce -ards
Gift -ards
.
'.$ C*-to!er -er?"ce "1 Ba1:"14 O>erat"o1-
Che@*e Dro> Bo9 Fac"3"t#
RBILs -o))ittee o# Proced'res a#d Perfor)a#ce A'dit o# P'"lic
er(ices has reco))e#ded that "oth the drop "o< facility a#d the
facility for ac&#o%led*e)e#t of the cheO'es at the re*'lar collectio#
co'#ters sho'ld "e a(aila"le to c'sto)ers a#d #o "ra#ch sho'ld ref'se
to *i(e a# ac&#o%led*e)e#t if the c'sto)er te#ders the cheO'es at
the co'#ters.
I--*e o2 Che@*e Boo:-, The -o))ittee has o"ser(ed that so)e
"a#&s do #ot allo% depositors to collect their cheO'e "oo& at the
"ra#ch "'t i#sist o# dispatchi#* the cheO'e "oo& "y co'rier to the
depositor. ,'rther6 it is stated "y the -o))ittee that the depositor
is forced to si*# a declaratio# that a despatch "y the co'rier is at
the depositorLs ris& a#d co#seO'e#ce a#d that the depositor shall
#ot hold the "a#& lia"le i# a#y )a##er %hatsoe(er i# respect of
s'ch despatch of cheO'e "oo&. -o))ittee has o"ser(ed this as a#
'#fair practice a#d ad(ised "a#&s to refrai# fro) o"tai#i#* s'ch
'#derta&i#*s fro) depositors. Ba#&s sho'ld also e#s're that cheO'e
"oo&s are deli(ered o(er the co'#ters o# reO'est to the depositors
or his a'thori@ed represe#tati(e.
State!e1t o2 Acco*1t- A Pa-- Boo:-, The -o))ittee has #oted
that "a#&s i#(aria"ly sho% the e#tries i# depositorTs pass"oo&s 8
state)e#t of acco'#ts as YBy -leari#*Y or YBy -heO'eY. ,'rther6 i#
the case of Electro#ic -leari#* yste) 9E-: a#d RBI Electro#ic
,'#ds Tra#sfer 9RBIE,TR: "a#&s i#(aria"ly do #ot pro(ide a#y details
e(e# tho'*h "rief partic'lars of the re)itta#ce are pro(ided to the
recei(i#* "a#&. I# so)e cases co)p'teri@ed e#tries 'se
sophisticated codes %hich j'st ca##ot "e deciphered. With a (ie% to
a(oidi#* i#co#(e#ie#ce to depositors6 "a#&s are ad(ised to a(oid
s'ch i#scr'ta"le e#tries i# pass"oo&s state)e#ts of acco'#t a#d
e#s're that "rief6 i#telli*i"le partic'lars are i#(aria"ly e#tered i#
pass"oo&s 8 state)e#ts of acco'#t. Ba#&s )ay also e#s're that
they adhere to the )o#thly periodicity prescri"ed "y 's %hile
se#di#* state)e#t of acco'#ts.
'.' Tra"t"o1a3 +a1:"14 act"?"t"e-C Ba#&s act as pay)e#t
a*e#ts "y co#d'cti#* chec&i#* or c'rre#t acco'#ts for c'sto)ers6
payi#* cheO'es dra%# "y c'sto)ers o# the "a#&6 a#d collecti#*
cheO'es deposited to c'sto)ersL c'rre#t acco'#ts. Ba#&s also e#a"le
c'sto)er pay)e#ts (ia other pay)e#t )ethods s'ch as tele*raphic
tra#sfer6 E,TPO6 a#d AT+. Ba#&s "orro% )o#ey "y accepti#* f'#ds
deposited o# c'rre#t acco'#ts6 "y accepti#* ter) deposits6 a#d "y
iss'i#* de"t sec'rities s'ch as "a#&#otes a#d "o#ds. Ba#&s le#d
)o#ey "y )a&i#* ad(a#ces to c'sto)ers o# c'rre#t acco'#ts6 "y
)a&i#* i#stall)e#t loa#s6 a#d "y i#(esti#* i# )ar&eta"le de"t
sec'rities a#d other for)s of )o#ey le#di#*. Ba#&s pro(ide al)ost all
pay)e#t ser(ices6 a#d a "a#& acco'#t is co#sidered i#dispe#sa"le "y
)ost "'si#esses6 i#di(id'als a#d *o(er#)e#ts. No#4"a#&s that pro(ide
pay)e#t ser(ices s'ch as re)itta#ce co)pa#ies are #ot #or)ally
co#sidered a# adeO'ate s'"stit'te for ha(i#* a "a#& acco'#t. Ba#&s
"orro% )ost f'#ds fro) ho'seholds a#d #o#4$#a#cial "'si#esses6 a#d
le#d )ost f'#ds to ho'seholds a#d #o#4$#a#cial "'si#esses6 "'t #o#4
"a#& le#ders pro(ide a si*#i$ca#t a#d i# )a#y cases adeO'ate
s'"stit'te for "a#& loa#s6 a#d )o#ey )ar&et f'#ds6 cash )a#a*e)e#t
tr'sts a#d other #o#4"a#& $#a#cial i#stit'tio#s i# )a#y cases pro(ide
a# adeO'ate s'"stit'te to "a#&s for le#di#* sa(i#*s to
3.4 Accounting for bank accounts
Ba#& state)e#ts are acco'#ti#* records prod'ced "y "a#&s '#der the
(ario's acco'#ti#* sta#dards of the %orld. D#der GAAP a#d I,R there
are t%o &i#ds of acco'#tsC de"it a#d credit. -redit acco'#ts are
Re(e#'e6 EO'ity a#d Lia"ilities. /e"it Acco'#ts are Assets a#d
E<pe#ses. This )ea#s yo' credit a credit account to i#crease its
"ala#ce6 a#d yo' de"it a debit account to i#crease its "ala#ce.
AGB
This
also )ea#s yo' de"it yo'r sa(i#*s acco'#t e(ery ti)e yo' deposit
)o#ey i#to it 9a#d the acco'#t is #or)ally i# de$cit:6 %hile yo' credit
yo'r credit card acco'#t e(ery ti)e yo' spe#d )o#ey fro) it 9a#d the
acco'#t is #or)ally i# credit:.Ho%e(er6 if yo' read yo'r "a#&
state)e#t6 it %ill say the opposite]that yo' credit yo'r acco'#t %he#
yo' deposit )o#ey6 a#d yo' de"it it %he# yo' %ithdra% f'#ds. If yo'
ha(e cash i# yo'r acco'#t6 yo' ha(e a positi(e 9or credit: "ala#ceV if
yo' are o(erdra%#6 yo' ha(e a #e*ati(e 9or de$cit: "ala#ce. The
reaso# for this is that the "a#&6 a#d #ot yo'6 has prod'ced the "a#&
state)e#t. Jo'r sa(i#*s )i*ht "e your assets6 "'t the bank's lia"ility6
so they are credit acco'#ts 9%hich sho'ld ha(e a positi(e "ala#ce:.
-o#(ersely6 yo'r loa#s are your lia"ilities "'t the bank's assets6 so
they are de"it acco'#ts 9%hich sho'ld ha(e a also ha(e a positi(e
"ala#ce:.Where "a#& tra#sactio#s6 "ala#ces6 credits a#d de"its are
disc'ssed "elo%6 they are do#e so fro) the (ie%poi#t of the acco'#t
holder]%hich is traditio#ally %hat )ost people are 'sed to seei#*.
3.5 Economic functions
2. I--*e o2 !o1e#B i# the for) of "a#&#otes a#d c'rre#t acco'#ts
s'"ject to cheO'e or pay)e#t at the c'sto)erLs order. These clai)s
o# "a#&s ca# act as )o#ey "eca'se they are #e*otia"le a#d8or
repaya"le o# de)a#d6 a#d he#ce (al'ed at par. They are e?ecti(ely
tra#sfera"le "y )ere deli(ery6 i# the case of "a#&#otes6 or "y
dra%i#* a cheO'e that the payee )ay "a#& or cash.
0. Nett"14 a1 -ett3e!e1t o2 >a#!e1t- C "a#&s act as "oth
collectio# a#d payi#* a*e#ts for c'sto)ers6 participati#* i#
i#ter"a#& cleari#* a#d settle)e#t syste)s to collect6 prese#t6 "e
prese#ted %ith6 a#d pay pay)e#t i#str')e#ts. This e#a"les "a#&s
to eco#o)ies o# reser(es held for settle)e#t of pay)e#ts6 si#ce
i#%ard a#d o't%ard pay)e#ts o?set each other. It also e#a"les the
o?setti#* of pay)e#t Po%s "et%ee# *eo*raphical areas6 red'ci#*
the cost of settle)e#t "et%ee# the).
3. Cre"t "1ter!e"at"o1 C "a#&s "orro% a#d le#d "ac&4to4"ac& o#
their o%# acco'#t as )iddle )e#
5. Cre"t @*a3"t# "!>ro?e!e1t C "a#&s le#d )o#ey to ordi#ary
co))ercial a#d perso#al "orro%ers 9ordi#ary credit O'ality:6 "'t are
hi*h O'ality "orro%ers. The i)pro(e)e#t co)es fro) di(ersi$catio#
of the "a#&Ls assets a#d capital %hich pro(ides a "'?er to a"sor"
losses %itho't defa'lti#* o# its o"li*atio#s. Ho%e(er6 "a#&#otes
a#d deposits are *e#erally '#sec'redV if the "a#& *ets i#to di7c'lty
a#d pled*es assets as sec'rity6 to raise the f'#di#* it #eeds to
co#ti#'e to operate6 this p'ts the #ote holders a#d depositors i# a#
eco#o)ically s'"ordi#ated positio#.
E. Mat*r"t# Tra1-2or!at"o1 C "a#&s "orro% )ore o# de)a#d de"t
a#d short ter) de"t6 "'t pro(ide )ore lo#* ter) loa#s. I# other
%ords6 they "orro% short a#d le#d lo#*. With a stro#*er credit
O'ality tha# )ost other "orro%ers6 "a#&s ca# do this "y
a**re*ati#* iss'es 9e.*. accepti#* deposits a#d iss'i#* "a#&#otes:
a#d rede)ptio#s 9e.*. %ithdra%als a#d rede)ptio#s of "a#&#otes:6
)ai#tai#i#* reser(es of cash6 i#(esti#* i# )ar&eta"le sec'rities that
ca# "e readily co#(erted to cash if #eeded6 a#d raisi#* replace)e#t
f'#di#* as #eeded fro) (ario's so'rces 9e.*. %holesale cash
)ar&ets a#d sec'rities )ar&ets:.
3.6 Banking channels
Ba#&s o?er )a#y di?ere#t cha##els to access their "a#&i#* a#d other
ser(icesC
A "ra#ch6 "a#&i#* ce#tre or $#a#cial ce#tre is a retail locatio#
%here a "a#& or $#a#cial i#stit'tio# o?ers a %ide array of face4
to4face ser(ice to its c'sto)ers.
AT+ is a co)p'teri@ed teleco))'#icatio#s de(ice that pro(ides
a $#a#cial i#stit'tio#Ls c'sto)ers a )ethod of $#a#cial
tra#sactio#s i# a p'"lic space %itho't the #eed for a h')a# cler&
or "a#& teller. +ost "a#&s #o% ha(e )ore AT+s tha# "ra#ches6
a#d AT+s are pro(idi#* a %ider ra#*e of ser(ices to a %ider
ra#*e of 'sers. ,or e<a)ple i# Ho#* Ko#*6 )ost AT+s e#a"le
a#yo#e to deposit cash to a#y c'sto)er of the "a#&Ls acco'#t "y
feedi#* i# the #otes a#d e#teri#* the acco'#t #')"er to "e
credited. Also6 )ost AT+s e#a"le card holders fro) other "a#&s
to *et their acco'#t "ala#ce a#d %ithdra% cash6 e(e# if the card
is iss'ed "y a forei*# "a#&.
+ail is part of the postal syste) %hich itself is a syste) %herei#
%ritte# doc')e#ts typically e#closed i# e#(elopes6 a#d also
s)all pac&a*es co#tai#i#* other )atter6 are deli(ered to
desti#atio#s aro'#d the %orld. This ca# "e 'sed to deposit
cheO'es a#d to se#d orders to the "a#& to pay )o#ey to third
parties. Ba#&s also #or)ally 'se )ail to deli(er periodic acco'#t
state)e#ts to c'sto)ers.
Telepho#e "a#&i#* is a ser(ice pro(ided "y a $#a#cial i#stit'tio#
%hich allo%s its c'sto)ers to perfor) tra#sactio#s o(er the
telepho#e. This #or)ally i#cl'des "ill pay)e#ts for "ills fro)
)ajor "illers 9e.*. for electricity:.
O#li#e "a#&i#* is a ter) 'sed for perfor)i#* tra#sactio#s6
pay)e#ts etc. o(er the I#ter#et thro'*h a "a#&6 credit '#io# or
"'ildi#* societyLs sec're %e"site.
+o"ile "a#&i#* is a )ethod of 'si#* o#eLs )o"ile pho#e to
co#d'ct si)ple "a#&i#* tra#sactio#s "y re)otely li#&i#* i#to a
"a#&i#* #et%or&.
Nideo "a#&i#* is a ter) 'sed for perfor)i#* "a#&i#* tra#sactio#s
or professio#al "a#&i#* co#s'ltatio#s (ia a re)ote (ideo a#d
a'dio co##ectio#. Nideo "a#&i#* ca# "e perfor)ed (ia p'rpose
"'ilt "a#&i#* tra#sactio# )achi#es 9si)ilar to a# A'to)ated
teller )achi#e:6 or (ia a (ideoco#fere#ce e#a"led "a#& "ra#ch
'.8 T#>e- o2 "1?e-t!e1t +a1:-
I#(est)e#t "a#&s Y'#der%riteY 9*'ara#tee the sale of: stoc& a#d
"o#d iss'es6 trade for their o%# acco'#ts6 )a&e )ar&ets6 a#d
ad(ise corporatio#s o# capital )ar&et acti(ities s'ch as )er*ers
a#d acO'isitio#s.
+ercha#t "a#&s %ere traditio#ally "a#&s %hich e#*a*ed i# trade
$#a#ce. The )oder# de$#itio#6 ho%e(er6 refers to "a#&s %hich
pro(ide capital to $r)s i# the for) of shares rather tha# loa#s.
D#li&e (e#t're capital $r)s6 they te#d #ot to i#(est i# #e%
co)pa#ies
'.< Mort4a4e Ba1:"14
+ort*a*e "a#&i#* deals pri)arily %ith ori*i#ati#* )ort*a*e loa#s a#d
ser(ici#* the). Read )ore a"o't it here as %ell as a"o't %hat a career
i# )ort*a*e "a#&i#* i#(ol(es. +ort*a*e "a#&i#* is )ea#t for a si#*le
p'rpose6 to ser(ice the real estate $#a#ce i#d'stry. +ort*a*e "a#&i#*
deals speci$cally %ith ori*i#ati#* )ort*a*e loa#s as %ell as ser(ici#*
the). +ort*a*e "a#&s are state4lice#sed e#tities fro) %hich
co#s')ers ca# *et )ort*a*e loa#s directly. Ds'ally6 )ort*a*e "a#&s
a(ail f'#ds fro) the ,ederal Natio#al +ort*a*e Associatio#6 or ,N+A6
also &#o%# as ,a##ie +ae6 the ,ederal Ho)e Loa# +ort*a*e
-orporatio#6 or ,HL+-6 also &#o%# as ,reddie +ac6 or a#y other lar*e
co)pa#ies that ser(ice )ort*a*es6 %hich are related to the seco#dary
)ort*a*e )ar&et. Here are a fe% poi#ters a"o't the #itty4*ritty of
)ort*a*e "a#&i#*.
Mort4a4e Ba1:- S>ec"a3"De "1 Mort4a4e .oa1-, D#li&e a sa(i#*s
"a#& that is federally chartered6 i# *e#eral )ort*a*e "a#&s speciali@e
i# o#ly pro(idi#* )ort*a*e loa#s. He#ce6 c'sto)ers do #ot deposit
their )o#ey i# these "a#&s. As has "ee# )e#tio#ed a"o(e6 the
seco#dary %holesale )ar&et is their pri)ary so'rce of f'#ds. ,reddie
+ac a#d ,a##ie +ae are e<a)ples of the le#ders i# the seco#dary
)ar&et.
Mort4a4e Ba1:- D"Eer "1 S"De, While so)e )ort*a*e "a#&s ca# "e
#atio#%ide6 others ca# ori*i#ate a (ol')e of loa# that ca# e<ceed that
of a co))ercial "a#& that is #atio#%ide. +a#y of these )ort*a*e
"a#&s 'tili@e specialty ser(icers li&e Real Ti)e Resol'tio#s to carry o't
tas&s li&e fra'd detectio# %or& a#d rep'rchase.
Mort4a4e Ba1:- ha?e T=o So*rce- o2 Re?e1*e, The t%o )ai#
so'rces of i#co)e are fro) loa# ser(ici#* fees 9if they are i#to loa#
se(ici#*16 a#d fees fro) loa# ori*i#atio#. +ort*a*e "a#&ers6 "y a#d
lar*e6 are choosi#* #ot to ser(ice the loa#s they ha(e ori*i#ated. That
is "eca'se they are e#titled to ear# a ser(ice4released pre)i') "y
selli#* the) soo# after the )ort*a*e loa#s are closed a#d f'#ded. The
i#(estor i# the seco#dary )ar&et that p'rchases the loa# has the
a"ility of ear#i#* re(e#'e for pro(idi#* ser(ici#* of the loa# e(ery
)o#th the "orro%er &eeps the loa#.
D"Eere1t Ba1:"14 .a=- A>>3# to Mort4a4e Ba1:-, +ort*a*e
"a#&s 's'ally operate '#der "a#&i#* la%s that are O'ite di?ere#t6
accordi#* to the state they operate i#. Jo' %ill #eed to chec& each
i#di(id'al stateTs $#a#cial depart)e#t or state "a#&i#* i# order to *et
list of )ort*a*e "a#&ers i# each state. While federal la%s apply to the
operatio# of a federal "a#&6 i# ter)s of co#s')er protectio#6 's'ally
co#s')ers ha(e additio#al ri*hts6 %hich are applica"le accordi#* to
each state.
Mort4a4e Ba1:er- ca1 +e More Co!>et"t"?e, i#ce they o#ly
speciali@e i# le#di#* a#d do #ot ha(e to s'"sidi@e a#y of the losses
that other depart)e#ts )ay ha(e i#c'rred6 as i# re*'lar "a#&i#*6
)ort*a*e "a#&ers ha(e the a"ility of "ei#* really co)petiti(e %he#
le#di#* for )ort*a*e. Ho%e(er6 they 's'ally do #ot ha(e the
ad(a#ta*e of accessi#* adj'sta"le rate )ort*a*es that are lo% cost6
%hich federal "a#&s are typically associated %ith6 a#d federal )o#ey
access.
A Career "1 Mort4a4e Ba1:"14, Professio#als i# )ort*a*e "a#&i#*
i# the jo" )ar&et today #eed to ha(e a colle*e de*ree i# "'si#ess or
$#a#ce6 or so)e speci$c e<perie#ce or trai#i#* related to the $eld.
&ills i# *ood c'sto)er ser(ice6 a# i#here#t a"ility %ith #')"ers6 a#d
co)p'ter s&ills are also esse#tial reO'ire)e#ts for )ort*a*e "a#&i#*
jo"s. A )ort*a*e "a#&i#* professio#alTs jo" i#(ol(es re(ie%i#* credit
scores6 deter)i#i#* the &i#d of loa# that is )ost "e#e$cial for the
c'sto)er a#d *'idi#* the) thro'*h the process of applicatio# as %ell
as closi#*. The loa# o7cer has to "e (ery or*a#i@ed a#d detail
orie#ted6 a#d #eed to "e a"le to ha#dle the lar*e a)o'#ts of
paper%or& a#d reporti#* that are reO'ired for *etti#* loa#s appro(ed6
'p to the closi#*. A )ort*a*e "a#&i#* professio#al also has to ha(e
thoro'*h &#o%4ho% a"o't the re*'latio#s associated %ith federal
)ort*a*e as %ell as the (ario's types.
'.; /YC (/NO0 YOUR CUSTOMER)
As per KJ- *'ideli#e the RBI has ad(ised "a#&s to follo% KJ-
*'ideli#es of RBI )a#dates "a#&s to collect three proofs fro) their
c'sto)ers they are
2 Photo*raph
0 Proof of Ide#tity
3 Proof of address
Accordi#*ly6 A<is "a#& has fra)ed its KJ- proced're accordi#* to
%hich6 a photo*raph a#d doc')e#tary proof of perso#al ide#ti$catio#
a#d address proof are reO'ired t "e pro(ided.The acco'#t Ope#i#*
for) Pro(ides the #at're of doc')e#ts reO'ired 8 proced're to "e
follo%ed for ope#i#* a #e% acco'#t. Jo' )ay also lo* i# to o'r %e"site
%%%.a<is"a#&.co) for s'ch i#for)atio# %hich is displayed prod'ct4
%ise.
CHAPTER )
TRAINING CONCEPT
).& ORGANIFATION STRUCTURE OF A5IS BAN/
).$ SAVING ACCOUNT INFORMATION
/e$#itio#C A deposit acco'#t at a "a#& or sa(i#*s a#d loa# %hich pays
i#terest6 "'t ca##ot "e %ithdra%# "y chec& %riti#*.
T#>e- o2 Sa?"14 Acco*1t I1 A9"- Ba1:"14
Fero Ba3a1ce Sa?"14- Acco*1t
At A<is Ba#& it has "ee# co#sta#t e#dea(or to create prod'cts
speci$cally cateri#* to yo'r #eeds. The acco'#t %hile o?eri#* a %hole
ra#*e of ser(ices also addresses yo'r late#t #eed of ha(i#* a# acco'#t
="tho*t the ha--3e o2 !a"1ta"1"14 a1 a?era4e @*arter3#
+a3a1ce.
Feat*re-, ( &.No A(era*e U'arterly Bala#ce reO'ire)e#t
0. ,ree I#ter#atio#al /e"it -ard %ith a# Accide#tal I#s'ra#ce co(er 'p
to Rs 0 la&hs^ 9char*es for the pri)ary holder are %ai(ed:
3. ,ree )o"ile "a#&i#* facility
5. Access thro'*h )ore tha# H0E "ra#ches a#d )ore tha# 3EIE AT+s
E. At4Par cheO'e facility %ith the cleari#* li)it of Rs E16111
F.05<G Tele"a#&i#* S I#ter#et "a#&i#*
G. ,ree O'arterly state)e#ts
H. ,ree )o#thly e4state)e#t
Co1"t"o1- A>>3#,(
2. I#itial f'#di#* of Rs. E6E11.
0. Acco'#t )ai#te#a#ce fee of Rs. E11 per a##')
/r"-h" Sa?"14- Acco*1t (/het" Ho /h*-haha3" :")
A<is Ba#& o?ers a '#iO'e sa(i#*s acco'#t %hich is easy to operate a#d
allo%s yo' to tra#sact i))ediately. This prod'ct has "ee# specially
desi*#ed &eepi#* i# )i#d the '#iO'e reO'ire)e#ts of a far)er a#d
tr'e to its #at're has "ee# called the Krishi a(i#*s Acco'#t. o)e of
the feat'res of o'r #e% prod'ct areC
A?era4e Ba3a1ce Re@*"re!e1t , This acco'#t is o?ered %ith the
reO'ire)e#t of )ai#tai#i#* the half4yearly a(era*e "ala#ce of Rs 2111
o#ly.
I1ter1at"o1a3 Ma-ter De+"t Car
The Krishi a(i#*s Acco'#t e#titles yo' to a# I#ter#atio#al +aster
/e"it -ard %ith %hich yo' ca# access yo'r acco'#t a#yti)e thro'*h
the A<is Ba#& AT+ #et%or& free of cost. This card co)es %ith a cash
%ithdra%al li)it of Rs 0E6111 per day. ,ree Accide#t I#s'ra#ce co(er of
Rs 0 lac&s.
A1#=here Ba1:"14
Bei#* a Krishi acco'#t holder6 yo' are e#titled to access o'r %ide
#et%or& of )ore tha# H0E "ra#ches a#d 3EIE AT+s across 551 cities.
Jo' ca# #o% easily carry o't yo'r tra#sactio#s thro'*h a#y of the
"ra#ches or AT+s.
At Par Che@*e Boo:
Jo'r Krishi a(i#*s Acco'#t co)es %ith the At4Par -heO'e facility. This
facility e#a"les yo' to e#cash the cheO'es as local i#str')e#ts at a#y
of the 551 ce#ters %here the Ba#& has its prese#ce6 at #o e<tra cost.
+oreo(er6 yo' ca# also iss'e cheO'es at other ce#ters 'pto the li)it of
Rs E16111.
Ea-# Acce-- Sa?"14- Acco*1t (Ba1:"14 !ae ea-#)
A ,Acce--"+"3"t#
C ,Co1?e1"e1ce
C ,Co!2ort
E ,Ear1"14-
S ,S>ee
S ,Ser?"ce
Wa#t a sa(i#*s acco'#t that tra#sce#ds *eo*raphical "o'#daries[
Prese#ti#*6 A<is Ba#&Ls Easy Access a(i#*s Acco'#t. The acco'#t is
a# e#dea(or "y the Ba#& to '#dersta#d the co#s')ersL #eeds a#d
rede$#e "a#&i#* to s'it yo'r reO'ire)e#ts for a tr'ly co)forta"le
"a#&i#* e<perie#ce. Easy Access a(i#*s Acco'#t *i(es yo' i#sta#t
access to yo'r )o#ey a#y%here6 a#yti)e. Possessi#* a ra#*e of
'#)atched feat'res6 it has "ee# de(ised to "etter s'it the co#(e#ie#ce
of o'r eclectic clie#t "ase. Jo' ca# a(ail of all these ser(ices %ith a
)i#i)') O'arterly a(era*e "ala#ce of Rs. E6111 i# )etro or 'r"a#
ce#ters6 Rs. 06E11 i# se)i 'r"a# ce#ters a#d Rs. 26111 i# r'ral ce#ters.
At4par cheO'e
AT+ Net%or&
A#y%here Ba#&i#*
Tele"a#&i#*
i-o##ect
+o"ile Ba#&i#*
U'arterly acco'#t state)e#t
U'arterly i#terest _ 3.E K per a##')
,ree )o#thly e4state)e#t.
Jo' ca# a(ail of all these ser(ices %ith a )i#i)') O'arterly a(era*e
"ala#ce of Rs. E6111 i# )etro or 'r"a# ce#ters6 Rs. 06E11 i# se)i 'r"a#
ce#ters a#d Rs. 26111 i# r'ral ce#ters.
Cor>orate Sa3ar# Acco*1t,
O'r -orporate alary Po%er O?eri#* is desi*#ed to o?er payroll
sol'tio#s thro'*h i# a 05 ; G e#(iro#)e#t. We le(era*e o# o'r
e<te#si(e #et%or& of distri"'tio# cha##els spread across 5E1 ce#ters
thro'*h a #et%or& of )ore tha# H0G "ra#ches a#d 3EIE AT+s "esides
o'r s'perior ser(ice deli(ery )odel a#d prod'ct feat'res6 as a stro#*
di?ere#tiator6 to pro(ide (al'e to the e#d 'ser.
Be1eGt to E!>3o#er-,
E7cie#t salary dis"'rsal. We" Dpload 4 Tra#sfer
salaries8rei)"'rse)e#ts directly fro) yo'r c'rre#t acco'#t %ith
A<is Ba#& to yo'r e)ployeeLs acco'#ts 'si#* I -o##ect fro) yo'r
o7ce.
i#*le4i#str'ctio# salary credit 4 a)e day salary credits for all
co)pa#ies ha(i#* -orporate Acco'#t %ith A<is Ba#&. /edicated
Relatio#ship +a#a*er at )etro locatio#s to '#dersta#d the
$#a#cial reO'ire)e#ts of yo'r e)ployees.
Be1eGt to E!>3o#ee-,
No )i#i)') "ala#ce criteria.
D#paralleled Access 4 A#y%here "a#&i#* facility thro'*h o'r
#et%or& of Bra#ches6 AT+ a#d I#ter#et "a#&i#* facility.
AT Par cheO'e "oo&s paya"le locally at all A<is Ba#& locatio#s.
I#ter#atio#al /e"it c') AT+ cards %ith e#ha#ced -ash
%ithdra%al facility a#d other (al'e add o#s.
O#li#e Ba#&i#* %ith f'#ds tra#sfer6 o#li#e shoppi#* a#d "ill
pay)e#t optio#s.
/epository ser(ices %ith free o#li#e tradi#* acco'#ts.
+eal -ards o# a )aster card platfor).
E)ployee Rei)"'rse)e#t acco'#ts as a sa(i#*s acco'#t
(aria#t. Prefere#tial prici#* o# loa# prod'cts a#d credit cards a#d
other "a#&i#* prod'cts S ser(ices.
Pr"!e Sa?"14- Acco*1t,
Wa#t a c'sto)i@ed sa(i#*s acco'#t to s'it yo'r speci$c $#a#cial
reO'ire)e#ts[ At A<is Ba#&6 %e ha(e al%ays stri(ed to pace o'r
prod'cts %ith the *ro%i#* #eeds of o'r c'sto)ers. The Pri)e a(i#*s
acco'#t has therefore "ee# created %ith yo'r speci$c $#a#cial
reO'ire)e#ts i# )i#d.
Thro'*h the LAt ParL cheO'e facility6 yo' ha(e the '#iO'e ad(a#ta*e to
e#cash yo'r cheO'es as a local cheO'e at )ore tha# 331 ce#ters
%here the "a#& has a prese#ce at #o e<tra cost. I# additio# the
acco'#t e#a"les yo' to iss'e cheO'es 'p to Rs. 2 la&h6 %hich %ill "e
treated as LAt ParL across these locatio#s.
Jo' ca# a(ail of all these ser(ices %ith a )i#i)') a(era*e "ala#ce of
Rs 0E6111 i# )etro8'r"a#8se)i4'r"a# ce#ters a#d Rs 216111 i# r'ral
ce#ters.
S!art Pr"?"3e4e Acco*1t,(For the =o!a1 o2 toa#)
I# todayLs "'sy %orld itLs to'*h "ei#* a %or&i#* %o)a#. Ri*ht fro)
sh'ttli#* "et%ee# a jo" a#d fa)ily to ta&i#* care of her $#a#ces she
has to "e o# her toes all the ti)e. Keepi#* this i# )i#d6 %e at A<is
Ba#& ha(e desi*#ed a sa(i#*s acco'#t "est s'ited for the %o)a# of
today. With the )art Pri(ile*e Acco'#t6 yo' ca# )a#a*e yo'r )o#ey
a#d yo'r life a#d as %ell as e#joy a host of lifestyle pri(ile*es.
,'rther)ore A<is Ba#&Ls )art Pri(ile*e Acco'#t e#s'res that yo'
ha(e e#o'*h ti)e for all the i)porta#t thi#*s i# life.
Se1"or Pr"?"3e4e (Beca*-e 3"2e +e4"1- at -"9t#)
Are yo' see&i#* a "a#&i#* style that co)pli)e#ts yo'r se#ior stat's[
A<is Ba#&Ls e#ior -iti@e# a(i#*s Acco'#t has "ee# desi*#ed &eepi#*
i# )i#d the fact that a se#ior citi@e#Ls "a#&i#* reO'ire)e#ts are %holly
di?ere#t a#d reO'ire special co#sideratio#.
S>ec"a3 Pr"?"3e4e 9A Pr"?"3e4e a--*re- the care #o* e-er?e), We
ha(e i#trod'ced e#ior -iti@e# I/ card for o'r e#ior Pri(ile*e patro#s.
Let 's "riePy i#trod'ce the %ide ra#*e of ad(a#ta*es it hold for yo'.
A?a"3 o2 Great +e1eGt- ="th Se1"or C"t"De1 ID car
I/ card acts as a# a*e proof. E#a"li#* yo' to redee) e(ery ad(a#ta*e
that yo' are eli*i"le for6 this card %ill soo# help yo' a(ail of certai#
#e(er4"efore e#ior4citi@e# "e#e$ts at (ario's stores6 ser(ice pro(iders
a#d i#stallatio# across the #atio#.
Fee3 -a2e E?er#=here
Apart fro) pro(ide yo' %ith the po%er to clai) *reat "e#e$ts6 card
also act as e)er*e#cy i#for)atio# )edi'). I# case of e)er*e#cies6 it
pro(ides the doctors a#d a'thorities %ith (ital data li&e yo'r "lood
*ro'p6 aller*ies6 ill#esses6 address a#d e)er*e#cy co#tact details. This
e#s'res that yo' are %ell loo&ed after i# a#y sit'atio#6 #o )atter
%here yo' are.
A3=a#- a Pr"?"3e4e
It %ill help i# stre#*the# the "o#d %ith 's a#d to "e of assista#ce to
yo' at all the ti)es6 #o )atter %hat yo'r #eed "e. Whether its loa#6 a
sa(i#*s acco'#t or a#y $#a#cial ser(ices that yo' %ish to a(ail of6 %e
%ill )a&e s're that %eLre al%ays "e there "y yo'r side.
Po=er Sa3*te (Sa3*te to the e2e1-e 2orce-)
Are yo' loo&i#* for a# acco'#t that $ts %ith yo'r life i# the /efe#ce
,orces[ /efe#se alary Acco'#t fro) A<is Ba#& is a prod'ct desi*#ed
&eepi#* i# )i#d ho% to'*h a life i# the /efe#se ,orces is. Not o#ly
does it co)e to yo' a"sol'tely free6 #o )i#i)') "ala#ce is reO'ired
either. Jo' ca# also access the e#tire A<is Ba#& #et%or&6 i#cl'di#*
)ore tha# 0311 AT+s a#d EE1 "ra#ch o7ces 9a#d *ro%i#*: #o )atter
%here yo' are posted. With the co)plete *a)'t of "a#&i#* ser(ices
9i#cl'di#* o(erdrafts6 loa#s a#d @ero4"ala#ce reO'ire)e#ts: yo' ca#
#o% rest ass'red a"o't yo'r fa)ily a#d all their $#a#cial #eeds. ItLs
o'r %ay of sho%i#* o'r appreciatio# to yo'r %or&.
Ba1:"14 Pr"?"3e4e-,
At(>ar Che@*e Fac"3"t#C Jo'r jo" i#(ol(es co#sta#t tra#sfers across
the co'#try. With the at4par cheO'e facility it %ill #o lo#*er "e
#ecessary to set 'p #e% "a#& acco'#ts %ith each tra#sfer.
A"t"o1a3 De+"t CarC Alo#* %ith a free I#ter#atio#al /e"it -ard6
yo' also *et a free card for the joi#t acco'#t holder. This )ea#s that
yo'r child or spo'se also e#joy the sa)e "e#e$ts of "a#&i#* %ith A<is
Ba#&.
F"1a1c"a3 A?"-or# Ser?"ce-C O'r sol'tio#s a#s%er to the t%i# *oals
of )eeti#* yo'r reO'ire)e#ts a#d to di(ersify a#d spread the ris& of
yo'r i#(est)e#t portfolio6 so yo' ca# loo& for%ard to a co)forta"le
a#d %orry4free life. We $rst '#dersta#d yo'r e<act i#(est)e#t #eeds
a#d the# desi*# the perfect i#(est)e#t pla# for yo'.
Tr*-tANGO Sa?"14- Acco*1t,
Tho*4ht2*3 +a1:"14 2or >eo>3e =ho ->e1 the"r 3"?e- th"1:"14
o2 other-
Need special "a#&i#* for special ca'ses[ A<is Ba#&Ls Tr'st Acco'#t is
a# e?ort to o?er tho'*htf'l "a#&i#* for people %ho spe#d their li(es
thi#&i#* of others. It is a co)plete "a#&i#* sol'tio# for Tr'sts6
Associatio#s6 ocieties6 Go(er#)e#t Bodies6 ectio# 0E co)pa#ies a#d
NGOs6 so that the or*a#i@atio#s ca# de(ote all of their ti)e to their
#o"le )oti(atio#s.
Feat*re-,(
A a(i#*s Acco'#t for yo'r Tr'st %ith a co#cessio#al A(era*e U'arterly
Bala#ce a
)'lti4city at4par cheO'e facility %ith #o li)it o# cleari#* pay)e#ts at
ce#ters across the co'#try %here(er %e are prese#t.
,ree a#y%here "a#&i#* across all o'r Bra#ches a#d E<te#sio# -o'#ters
a#d o(er all o'r AT+s.
,ree /e)a#d /rafts or Pay Orders as a#d %he# reO'ired "y yo' to
re)it f'#ds.
,ree collectio# of cheO'es at o'tstatio#s locatio#s
,ree )o#thly e4state)e#t
+o#thly tate)e#t of Acco'#t deli(ered at yo'r doorstep. ,acility for
collecti#* do#atio#s i# yo'r acco'#t thro'*h o'r #et%or& of
Bra#ches a#d e<te#sio# co'#ters across the co'#try6 as %ell as
thro'*h i-o##ect 4 o'r I#ter#et Ba#&i#* facility. Also6 A<is Ba#& ca#
o?er the facility to do#ate f'#ds to yo'r Tr'st thro'*h o'r I#ter#et
Ba#&i#* facility i-o##ect to its c'sto)ers. A# A<is Ba#& c'sto)er ca#
do#ate a#y a)o'#t to yo'r Tr'st thro'*h the I#ter#et. I# s'ch cases6
the sa(i#*s acco'#t of the c'sto)er *ets de"ited a#d the sa(i#*s
acco'#t of yo'r Tr'st *ets credited %ith the a)o'#t of do#atio# at the
sa)e ti)e. At the e#d of e(ery )o#th6 the Ba#& %ill pro(ide a# +I
*i(i#* details of the a)o'#t of do#atio#s a#d the #a)e of do#or. This
%ill e#a"le the Tr'st to iss'e receipts to the do#ors.
,ree I#ter#et Ba#&i#* facility that e#a"les yo' to (ie% the stat's of
yo'r acco'#t6 tra#sfer f'#ds a#d carry o't a #')"er of "a#&i#*
acti(ities fro) the co)fort of yo'r ho)e or o7ce.
I1?e-t!e1t A?"ceC O'r ,i#a#cial Ad(isory /es& %ill pro(ide portfolio
)a#a*e)e#t ad(ice as %ell as help yo' '#derta&e i#(est)e#ts.
Free De!atC
To facilitate yo'r i#(est)e#ts6 %e o?er a free /e)at Acco'#t 9char*es
d'e to N/L )'st still "e le(ied: to o'r estee)ed acco'#t holders i#
the Tr'st or ociety se*)e#t.
Fore"41 Co1tr"+*t"o1 (Re4*3at"o1) Act HFCRAI acco*1t-C
The ,-RA acco'#t e#a"les appro(ed or*a#i@atio#s to recei(e
forei*# co#tri"'tio#s for 'tili@atio# i# their acti(ities i# I#dia. The
Ba#& %ill pro(ide assista#ce i# the process of doc')e#tatio# a#d
o"tai#i#* #ecessary appro(als fro) +i#istry of Ho)e A?airs at Ne%
/elhi.
).' CURRENT ACCOUNT INFORMATION
CHANNE. ONE, (FOR SUCCESSFU. BUSINESSES)
The `-ha##el O#eT -'rre#t Acco'#t is a# e?ort i# that directio# %here
%e ta&e care of yo'r day to day "a#&i#* reO'ire)e#ts lea(i#* yo' %ith
)ore ti)e for yo'r "'si#ess. -ha##el O#e -'rre#t Acco'#t is )ost
appropriate choice of s'ccessf'l "'si#esses. At a )o#thly A(era*e
Bala#ce 9+AB : of Rs. 21 lac&.
,EATDREC
2. Relatio#ship +a#a*er
0. /oorstep Ba#&i#*
3. A#y%here Ba#&i#*
5. ,ree I#ter#et Ba#&i#*
E. ,ree 05 ho'r Tele"a#&i#*
F. +o"ile Ba#&i#* er(ice
G. I#ter#atio#al de"it card
H. cheO'e Protectio# ,aciltity
I. ,ree 05 W ho'r cheO'e deposite facility
21. Pay)e#t of Go(er#)e#t Ta<es8 /'es
22. ,orei*# e<cha#*e ser(ices.
FERO Ha--3e Ba3a1ce, )all "'si#esses risi#* o# the *ro%th
*raph #eed the ri*ht of #'rt'ri#* a#d appropriate sol'tio# for their
*ro%i#* "a#&i#* reO'ire)e#ts. Reco*#i@i#* these #eeds6 A<is Ba#&
prese#t yo' the Local -'rre#t Acco'#t *eared to a#s%er all &i#ds of
local "'si#ess reO'ire)e#ts. At a )o#thly A(era*e Bala#ce 9+AB:
of Rs. Nil.
,EATDREC
2. aero Bala#ce facility
0. GE free tra#sactio#s e(ery )o#th
3. Re"ate o# A##'al -har*es
5. Dpfro'#t A##'al ,ee
E. +o"ile Ba#&i#*
F. AT+ c') I#ter#atio#al /e"it -ard
G. ,ree I#ter#et Ba#&i#*
H. Tele"a#&i#*
I. ,ree +o#thly Acco'#t tate)e#t
BUI.DERS AND REA. ESTATE, A<is Ba#& '#dersta#ds the
i#creasi#* de)a#ds o# "'si#esses i# this se*)e#t .HereTs
prese#ti#* the A<is Ba#& B'ilder S Real Estate -'rre#t Acco'#t a
c'rre#t acco'#t %ith '#paralleled prod'ct feat'res "'ilt to s'it
B'ilders S Realtors e<cl'si(ely. This acco'#t o?ers yo'
'#)atched co#(e#ie#ce %hile addi#* $#a#cial (al'e to yo'r
"'si#esses spread o(er *eo*raphies. . At a )o#thly A(era*e
Bala#ce 9+AB : of Rs. E Lacs this acco'#t co)es loaded %ith
special facilities a#d "e#e$ts6 )ost appropriate for yo'r
"'si#ess.
,EATDREC
2. Ho)e Bra#ch -ash /eposit
0. No# W Ho)e Bra#ch -ash Withdra%al
3. ,ree A#y%here Ba#&i#*
5. -l'ster facility
E. aero Bala#ce acco'#t for Ne#dors a#d 'ppliers
F. ,ra#&i#* ,acility
G. -'sto)er cheO'e pri#ti#*
H. I#ter#et Ba#&i#*
I. ,ree 054ho'r Pho#e "a#&i#*
21. +o"ile Alerts
22. AT+ c') /e"it -ard
20. ,ree +o#thly Acco'#t tate)e#t
).) Tra"1"14 "1 0ho3e-a3e Ba1:"14 O>erat"o1-
CORPORATES
-orporate Ba#&i#* rePects A<is Ba#&Ls stre#*ths i# pro(idi#* o'r
corporate clie#ts i# I#dia6 a %ide array of co))ercial6 tra#sactio#al
a#d electro#ic "a#&i#* prod'cts. We achie(e this thro'*h i##o(ati(e
prod'ct de(elop)e#t a#d a %ell4i#te*rated approach to relatio#ship
)a#a*e)e#t.
F*1e Ser?"ce-, Wor&i#* -apital ,i#a#ce6 Bill /isco'#ti#*6 E<port
-redit6 hort Ter) ,i#a#ce6 tr'ct'red ,i#a#ce6 Ter) Le#di#*
No1 F*1e Ser?"ce-, .etter o2 Cre"tB -ollectio# of /oc')e#ts6
Ba#& G'ara#tees
Va3*e Ae Ser?"ce-, y#dicatio# er(ices 6 Real Ti)e Gross
ettle)e#t6 -ash +a#a*e)e#t er(ices6 -orporate alary Acco'#ts6
Rei)"'rse)e#t Acco'#t6 Ba#&ers to Ri*ht8P'"lic Iss'e6 ,ore< /es&6
+o#ey +ar&et /es&6 /eri(ati(es /es&6 E)ployees Tr'sts6 -ash 'rpl's
-orporates6 Ta< -ollectio#
I1ter1et Ba1:"14, 'pply -hai# +a#a*e)e#t6 -orporate I#ter#et
Ba#&i#*6 Pay)e#t Gate%ay er(ices
SMA.. AND MEDIUM ENTERPRISES,
At A<is Ba#& %e '#dersta#d ho% )'ch of hard %or& *oes i#to esta"lishi#*
a s'ccessf'l +E. We also '#dersta#d that yo'r "'si#ess is a#ythi#* "'t
Ys)allY a#d as de)a#di#* as e(er. A#d as yo'r "'si#ess e<pa#ds a#d
e#ters #e% territories a#d )ar&ets6 yo' #eed to &eep pace %ith the
*ro%i#* reO'ests that co)e i#6 %hich )ay lead to p'rchasi#* #e%6 or
'pdati#* e<isti#* pla#t a#d eO'ip)e#t6 or e)ployi#* #e% sta? to cope
%ith the de)a#d. ThatLs %hy %e at A<is Ba#& ha(e asse)"led prod'cts6
ser(ices6 reso'rces a#d e<pert ad(ice to help e#s're that yo'r "'si#ess
e<cels.
ol'tio#s are desi*#ed to )eet yo'r (aryi#* #eeds. The follo%i#* li#&s
%ill help yo' ide#tify yo'r i#di(id'al #eeds.
F*1e Ser?"ce-, ,'#ded er(ices fro) A<is Ba#& are )ea#t to directly
"olster the day4to4day %or&i#* of a s)all a#d a )edi') "'si#ess
e#terprise. ,ro) %or&i#* capital $#a#ce to credit s'"stit'tesV fro) e<port
credit to co#str'ctio# eO'ip)e#t loa# 4 %e cater to (irt'ally e(ery
"'si#ess reO'ire)e#t of a# +E. -lic& o# the ser(ices "elo% that "est
de$#e yo'r #eeds
No1(F*1e Ser?"ce-, D#der No#4,'#ded ser(ices A<is Ba#& o?ers
sol'tio#s that act as a catalyst to propel yo'r "'si#ess. I)a*i#e a
sit'atio# %here yo' ha(e a letter of credit a#d #eed $#a#ce a*ai#st the
sa)e or yo' ha(e a te#der a#d yo' #eed to eO'ip yo'rself %ith a
*'ara#tee i# order to *o ahead. This is e<actly %here %e ca# help yo' so
that yo' do#Lt face a#y road"loc&s %he# it co)es to yo'r "'si#ess. The
follo%i#* are the ser(ices that %ill precisely tell yo' %hat %e ca# do
B'si#ess Acco'#ts6 Letters of -redit6 -ollectio# of /oc')e#ts6 A<is Ba#&
Trade6 G'ara#tees6 -ash +a#a*e)e#t er(ices6 +o#ey +ar&et /es&6
/eri(ati(es /es&6 er(ices to -ash 'rpl's -orporate6 er(ices to
E)ployee Tr'sts6 Ba#&ers to Ri*hts8P'"lic Iss'e6 Ta< -ollectio#.
S>ec"a3"De Ser?"ce-, A9"- Ba#& is o#e of the )ost tr'sted e#tities
%he# it co)es to speciali@ed ser(ices li&e selli#* of precio's )etals to
c'sto)ers. D#der speciali@ed ser(ices yo' ca# also a(ail c'sto)i@ed
co#trol of yo'r (al'e chai# thro'*h o'r i#ter#et "a#&i#* platfor).
Va3*e Ae Ser?"ce-, There is a plethora of ser(ices that %e o?er
'#der (al'e added ser(ices. ThereLs corporate salary acco'#t %hich
e#s'res s)ooth pay)e#t )ethods to yo'r sta?. Jo' ca# a(ail a#
assort)e#t of credit cards a#d de"it cards fro) o'r )ercha#t ser(ices.
The 2o33o="14 are the h"4h3"4ht- o2 th"- -er?"ce, Real Ti)e Gross
ettle)e#t6 Rei)"'rse)e#t Acco'#t6 -'stody er(ices6 -orporate alary
Acco'#ts6 +ercha#t er(ices6 A<is Ba#& Gold B'si#ess -redit -ard
I1ter1et Ba1:"14, I#ter#et "a#&i#* is a re(ol'tio#ary ser(ice '#der the
"a#&i#* sector a#d A<is Ba#& is a forer'##er i# pro(idi#* yo' %ith this
ser(ice. We pro(ide state4of4the4art pay)e#t *ate%ay ser(ices to
i#d'stries a#d co)pa#ies i# order to ease tra#sactio# processi#*. This i#
t'r# e#ha#ces the credi"ility of yo'r "'si#ess a#d )a&es "a#&i#*
e<tre)ely cost4e7cie#t.
GOVERNMENT SECTOR, A9"- Ba#& acts as a# acti(e )edi') "et%ee#
the *o(er#)e#t a#d the c'sto)ers "y )ea#s of (ario's ser(ices. These
ser(ices i#cl'de C
Ta9 Co33ect"o1 %herei# c'sto)ers ca# directly pay their ta<es li&e
/irect ta<es6 I#direct ta<es a#d ales Ta< collectio#s at their local
A<is Ba#&
E(T"c:et"14 4 Helps the c'sto)er "y pro(idi#* hi) a direct access
to "oo& a Rail%ay Tic&et o#li#e a#d *et it ho)e deli(ered
O>e1"14 o2 .ACJ- is do#e "y the "a#& o# "ehalf of Go(er#)e#t of
I#dia6 +i#ts a#d Presses6 th's facilitati#* i)ports for the
Go(er#)e#t.
Co33ect"o1 o2 3e?"e- a1 ta9e- o# "ehalf of +'#icipal
-orporatio#s i.e. Kalya# 4/o)"i(li +'#icipal -orporatio#6 is
'#derta&e# "y the Ba#&.
-ollectio# of sta)p d'ty is do#e (ia fra#&i#* )ode i# the stateLs of
+aharashtra S G'jarat.
The Sta!> D*t# Fra1:"14 Fac"3"t# "- a?a"3a+3e at 2o33o="14
+ra1che- "1 Mahara-htra ,ort6 -he)"'r6 Lo%er Parel6 +ira Road6
Tha#e 9Talao Pali:6 Pa#(el6 Rat#a*iri6 P'#e9,- Road:6 Kolhap'r6
Na*p'r6 Pi)pri.
The Sta!> D*t# Fra1:"14 Fac"3"t# "- a?a"3a+3e at 2o33o="14
+ra1che- "1 G*Karat Ah)eda"ad 9Na(ra#*p'ra:6 K'tch 9+'#dra:6
Baroda 9Gotri Road:6 'rat 9Ri#* Road:6 Bha(#a*ar S Napi 9GI/-:.
D"-+*r-e!e1t o2 Pe1-"o1 to retired E)ployees of -e#tral Go(t
a#d /efe#ce is directly do#e "y A<is Ba#& alo#* %ith the
dis"'rse)e#t of pe#sio# to the )e)"ers of EP,O 9E)ployees
Pro(ide#t ,'#d Or*a#isatio#:
E3ectro1"c Co33ect"o1 o2 2ee- o# "ehalf of /G,T is do#e "y the
"a#& too
M"1"-tr# o2 Cor>orate AEa"r- 4 -ollectio# of RO- fees for the
+i#istry thro'*h a'thorised Bra#ches a#d Net Ba#&i#*.
Co33ect"o1 o2 Pro>ert# Ta9 thro'*h elected Bra#ches o# "ehalf
of +'#icipal -orporatio# of /elhi
CHAPTER 6
FINDINGS AND SUGGESTIONS
6.& FINDINGS,
2. Ba#& is ha(i#* HE3 "ra#ches all o(er the co'#try.
0. The #')"er of "ra#ches sho'ld "e i#creased.
6.$ SUGGESTIONS,(
2. N')"er of Bra#ches sho'ld "e i#creased co(eri#* a %ider
area i# (ario's states.
0. A %ide p'"licity to "e *i(e# a"o't the or*a#i@atio# a#d its
prod'cts thro'*h (ario's )ea#s of co))'#icatio#s to &eep
*ro%th )o)e#ts.
3. +ore #')"er of trai#i#* a#d ed'catio#al pro*ra))es
sho'ld "e i#cl'ded i# Ba#&s sched'le.
5. /e(elopi#* a lear#i#* c'lt're thro'*h co#ti#'o's
lear#i#* process.
6.' COMPETETIORS
2. I-I-I Ba#& Ltd.
0. H/,- Ba#& Ltd.
3. tate Ba#& of I#dia
5. HB- Ba#&
E. RB 9Royal Ba#& of cotla#d:
F. +aharashtra Ba#& of I#dia
G. -a#ara Ba#&
H. A#dhra Ba#&
I. I/BI "a#&
21. Ba#& of I#dia
22. P'#ja" Natio#al Ba#&
20. -e#tral Ba#&
23. Allaha"ad Ba#&
25. ING Nysya
2E. -e#t'rio# Ba#&
CHAPTER 7
CONC.USION
7.& CONC.USION
+y e<perie#ce %ith A<is Ba#& Ltd. is o'tsta#di#*. While %or&i#* i# A<is
Ba#& I fo'#d that this "a#& has de(eloped )a#ifold i# short period of
ti)e d'e to facilities a#d ser(ices pro(ided to their c'sto)er a#d this
*ro%th rate ca# "e &eep it 'p if they start to *o i# se)i4'r"a# areas. I#
last co'ple of years they ha(e ope#ed #e% )a#y "ra#ches a#d they
sho'ld ope# )a#y )ore. The %or&i#* sta? are (ery co4operati(e i#
#at're a#d d'e to that the "a#& %ill also *et *ood "e#e$t. A<is Ba#&
has pro(ided their c'sto)er Net4"a#&i#* facilities a#d d'e to that
tra#sactio#s are do#e fast. -har*es at A<is Ba#& are o# lo%er side
%he# %e co)pare it %ith other Ba#&s.
CHAPTER 8
BIB.IOGRAPHY
8.& BIB.IOGRAPHY
R. NO. RE,EREN-E
2
A Ne% Be*i##i#* C The T'r#aro'#d tory Of I#dia#
Ba#&
0
Ba#& +ar&eti#* C -o#cepts A#d Applicatio#s
3
Ba#&i#* A#d ,i#a#ce
5
Ba#&i#* /e(elop)e#ts i# I#dia
E
Basics of Ba#&i#*
F
Ba#& leaPet a#d Bo'cher
G
I#ter#et