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Implementing 5 S in UCO bank at pilani

campus
I had a worst experience in visiting a UCO bank rather than observing the environment of UCO
bank. So hereby I am pointing out some of the points those are need to be covered in 5 S
technique.

Seiri (sorting)

1) Documents are piled up on the desk of employees and they are not organized.
The pending work of customers are piled up.There are many scopes of using red tagging
system
By using red tag for unnecessary items
Yellow tag for the items to be kept until date of dispose
Green tag for necessary items or frequent use items
2) The same goes with stores or it can be said as documents room. They store the data of
past 10 years. They have arranged them year wise but better scopes of arranging them
record wise for persons alphabetically or just using computers sort all the data so no need
of physically store these much of data.
3) The name tags of employees on the counters are needed
4) They have not written the names of counters like what function is being done at which
counter.
5) No stationary for customers available in case if they forgot to bring with them.
6) Signboards, notices in terms of stickers and banners are hang or stitched here and there.
Some of them might not be useful. They are needed to be removed or organized.
7) Token system should be implemented for ease of access.

Seiton (Set in order)

1) Arranging the documents with respect to the labels and visual tags according to the
frequency of use.
2) There should be withdrawal slip boxes and proper writing area.
3) Proper boundary should be there for the dustbin and signboard should be provided for the
same so no piled up trash will be there in the corners.
4) Fire extinguishers should be hanged up on the walls and visual signboard should be
provided.
5) Passbook section is not organized properly. It can be well organized alphabetically or
serial number wise.
6) Switchboards should be screwed properly
7) Token system should be implemented.
8) Individual racks should be provided for employees to stack up their documents & files in
organized manner.
9) Special notes sections should be made. All the relevant notices should be displayed there.
10) Name tags of employees and counters should be there.

Seiso (Shine/inspect)

1) Desks of employee are little bit messy. They should be cleaned up.
2) Floor should be regularly swept properly. So no torn papers and trash piled up in the
corners.
3) Water cooler is not in the hygienic place.Neeeds to be placed in the clean place.
4) Computer cables and electric wires are to be concealed properly.
5) A/C outlets should be drained off in the gutter.
6) Ceiling needs to be renovated.

Seiketsu (standardize)

1) 5 S training goals.
2) Regular checks, audits and diagnosis.
3) Means for preventing an occurrence of errors.

Shitsuke (Sustain)

1) Self awareness.
2) Employee morale
3) Top management awareness and support
4) Everyday 5 minutes 5 s activity.


These are the points which I feel should be implemented properly for a better workplace.



Submitted by:
Jil Shah
2014H142133p

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