SAP Note

Header Data
Symptom
When pr i nt i ng on r emot e pr i nt er s wi t h access met hod ' C' , t he syst emspor adi cal l y t er mi nat es wi t h
di f f er ent er r or s. The t r ace f i l e of t he spool wor k pr ocess i ncl udes messages such as t he f ol l owi ng:
... the handle is invalidor
... cannot start docprinter

Other Terms
docpr i nt er , handl e, WAN

Reason and Prerequisites
Access met hod ' C' ( di r ect oper at i ng syst emcal l ) t r ansf er s t he pr i nt r equest di r ect l y t o t he l ocal
host spool syst em. For t hi s, t he OS pr i nt er name ( UNC name) speci f i ed i n spool management
Tr ansact i on SPAD i s used.

I f t he l ocal host spool syst emdoes not know t he t r ansf er r ed pr i nt er name
( \ \ <ser ver _name>\ <pr i nt er _shar e>) , t hen a di r ect connect i on t o t he r emot e pr i nt er i s est abl i shed. I f
t he connect i on i s not st abl e ( t i me- out or si mi l ar t hi ngs) , t he pr i nt r equest i s i nt er r upt ed at t he
cur r ent posi t i on and mar ked as f aul t y by t he R/ 3 spool syst em.
- - - - - - - - - - - - - - - - - - - - - - - Error
| R/3 Server||
| |v - - - - - - - - - - - - - - - - - - - -
| Spool- WP- - - - - - - - - - - - - - - - - - - - - - - - - - - > | Printer|
| |- - - - - - - - - - - - - - - - - - - - | - - - - - - - - - - - - - - - - - - - - -
|\\<server_name>\<printer_share>
|Host- Spool System|
- - - - - - - - - - - - - - - - - - - - - - -

Solution
Access met hod ' C' assumes t hat pr i nt i ng i s made vi a t he l ocal host spool syst em. I t i s not t ol er ant
enough concer ni ng t he di r ect WAN pr i nt i ng. To sol ve t he pr obl emyou must set up t he r emot e pr i nt er
i n t he l ocal NT Pr i nt Manager of t he appl i cat i on ser ver wi t h t he UNC name
( \ \ <ser ver _name>\ <pr i nt er _shar e>) , whi ch was al so used i n SPAD.
- - - - - - - - - - - - - - - - - - - - - - -
| R/3 Server|
| |
| Spool- WP|
| | | | v|\\<server_name>\<printer_share>
| - - - - - - - - - - - - - - - - - - - - - |- - - - - - - - - - - - - - - - - - - -
|Host- Spool System|- - - - - - - - - - - - - - - - - - - > | Printer|
- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

A new pr i nt r equest i s t hen f i r st spool ed i n t he l ocal NT Pr i nt Manager . Af t er t hi s pr ocess, t he R/ 3
spool wor k pr ocess i s i mmedi at el y avai l abl e agai n. The NT Pr i nt Manager t akes over t he f ur t her , mor e
t ol er ant pr ocessi ng ( as r egar ds er r or s) of t he pr i nt r equest and al so r et ur ns a concr et e er r or
message i n i ndi vi dual cases.

Other Attributes
Validity
This document is not restricted to a software component or software component version
199447 - NT: Probl.during WAN print w. access method 'C'
Version 3 Validity: 15.03.2000 - active Language English
Released On 14.03.2000 23:00:00
Release Status Released for Customer
Component BC-CCM-PRN Print and Output Management
Priority Recommendations / Additional Info
Category Help for error analysis


NT/ALPHA

NT/INTEL
Operating system