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Toll Free Numbers

Dial the following numbers in case of Assistance/ Help without paying for it (from BSNL
telephones) :
Some of the services are available in select cities only. Please check the
availability in your city.
Services written in blue color are available on STD also.

Service Number

PSTN Call Center (for any queries related to landline telephone, ISDN etc. 1500
Also accessible from CellOne, Excel & Tarang phones)

Kisan Call Center (for any queries related to agriculture) 1551

Police 100

Fire 101

Ambulance 102

Billing complaint center 166 / 1660-69

Trunk booking 1580

Trunk assistance 1581

STD complaints 1582

National Directory Enquiry (NDQ) Service 1583

International trunk booking 1586

International trunk enquiry 1587

International Trunk delay information 1588

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Telex complaints 1589

Directory enquiry service 197

Telephone Complaint Booking 198

Emergency Relief Centre on National Highways 1033

Relief Commissioners of Central/State/Union territory 1070

Control room of District Collector/Magistrate 1077

Public Grievance Cell Telecom Circle HQs 12727

Public Grievance Cell Kolkata/Chennai 1095

Crime stopper cell of police in Kerala, Rajasthan, Andhra Pradesh & 1090
Mumbai

Women crisis response 1091

Earth-quake Help line service 1092

Natural disaster control room 1096

AIDS help line service 1097

Children in difficulty/ Child Distress Service 1098

Catastrophe & Trauma service 1099

Free Phone Enquiry 1600

India Telephone Card Enquiry 1602

Billing Complaint Center (Interactive Voice Response System) 1671-73

Maritime Search and Rescue control room of coastal guard 1718

Blood bank information Service 1910

Dial a doctor 1911

Leased Circuits Fault Booking 1918

Eye bank information service 1919

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Change number announcement (Hindi) 1951

Changed number announcement (English) 1952

Changed number announcement (Regional language) 1953

Changed number announcement (in case of shift) 1954

Sancharnet Internet Help desk service 1957

Leased Circuit Fault Booking (WTR) 1958

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