Mariano Marcos State University

COLLEGE OF BUSINESS, ECONOMICS AND ACCOUNTANCY

Batac, Ilocos Norte

BUSINESS ADMINISTRATION DEPARTMENT

Course Syllabus
Course Code

BA 132

Course Title

Production and Operations Management (for Accountancy)

Course Description

This course examines the subject of production and operations management (POM) and discusses its importance to the
overall strategy and competitiveness of a firm. In addition, this course focuses on specific tools used to manage and enhance
a firms operations and production, such as facility layout, product design, aggregate planning, inventory management and
forecasting. Other topics include process analysis and selection, operations scheduling, quality management and statistical
quality control and project management.

Credit

3 hours a week, 3 units

Pre-requisites

BA 20, BA 31

Course Objectives

In general, the course will provide the student adequate knowledge, skills and attitudes founded on appropriate values in
production and operations management and become industry-ready to assume leadership in business and industries.
Specifically, the course is expected to enable the students to:

1. explain and appreciate the importance of production and operations management in an increasingly competitive global
economy;
2. be equipped with knowledge on the basic production and operations concepts in manufacturing and service systems;
3. solve production and operations problems through the use of both quantitative and qualitative tools in managerial
decision-making;
4. integrate values learned in POM to his daily life; and

5. identify career opportunities in production and operations management.

UNIVERSITY VISION AND MISSION STATEMENTS:
VISION
A world-class university dedicated to the development of virtuous human resources and innovations for inclusive growth.
MISSION
To develop globally competitive professionals and industry-ready graduates via various modalities and generate new knowledge and technologies for the
improvement of the quality of life.

COLLEGE GOALS:
The College of Business, Economics and Accountancy commits itself to attain excellence, responsiveness, efficiency and effectiveness for trained
manpower who will assume leadership and responsibility in business, industry and the government service. As such, it shall:
1.
2.
3.
4.
5.
6.
7.

provide quality instruction in accountancy, economics, business and management, entrepreneurship, cooperatives, tourism and hospitality management
which is responsive to local and global needs and expectations;
build and maintain a highly qualified manpower and well-equipped proactive academic unit through continuing education;
foster a culture of research along its academic offerings and other related areas;
produce and publish research-based and community-based materials for instruction and extension use and other alternative education mode;
share resources and expertise to the community through a continuing education, capability building and volunteerism programs;
establish linkages and strengthen partnerships with industries and other stakeholders both local and foreign; and
inculcate positive values and attitudes among students for the development of socially responsible and democratic citizenship, concern for the environment
and a strong sense of national pride.

COURSE OUTLINE:
TOPICS/ SUBTOPICS

TIME
ALLOTMENT

ORIENTATION
A. University Vision and Mission
Statement
B. College Goals
C. Course Requirements
D. Grading System
E. Overview of the Course
F. Classroom Management

1 hour

I. Review of Basic Statistics Principles

and Quantitative Techniques
A. Basic statistics principles
1. Probability concepts
2. Probability distributions
3. Statistical estimation
4. Hypothesis testing
B. Quantitative techniques in business
1. Correlation
2. Analysis of Variance
3. Simple linear regression
4. Regression analysis
5. Multiple regression

5 hours

II. Decision Theory

A. Decision tree analysis
B. Expected monetary value
C. Conditional profit
D. Bayes theorem

6 hours

OBJECTIVES
At the end of the topic, the students are
expected to:

STRATEGIES/
ACTIVITIES

LESSONS/
VALUES
LEARNED
Commitment
Dedication
Trust
Respect

Discussion
Writing
expectations

Require the
students to
write their role
in achieving the
vision and
mission of the
University and
goals of the
College

Lecturediscussion
Brainstorming
session
Assignment
method

Quiz
Recitation
Assignment

Efficiency
Productivity

Lecturediscussion
Problem solving
Assignment
method

Quiz
Recitation
Assignment
Long Exam

Creativity
Productivity
Efficiency
Innovativeness

1. recite and discuss the vision and

mission of the University;
2. recite and discuss the goals of the
College; and
3. follow classroom policies.

At the end of the unit, the student should

be able to:
1. explain the concept of probability;
2. describe the different probability
distributions;
3. discuss statistical estimation and
hypothesis testing;
4. apply the different quantitative
techniques in business.

ASSESSMENT
STRATEGY

At the end of the unit, the student should

be able to:
1. Discuss the decision tree analysis;
2. Compute and interpret expected
monetary value and conditional profit;

E. Value of perfect and imperfect

information
F. Sensitivity analysis
G. Expected utility theory

III. Introduction to Production and

Operations Management (POM)

6 hours

A. Nature and scope

B. Importance
C. Relationship to other management
functions
D. Decision areas
E. Productivity

IV. Product Design and Process

Analysis and Selection

6 hours

A. Product design and development

processes
B. Designing product for customer and
manufacturing
C. Process analysis
D. Service process selection and
design
V. Facility Layout
A. Strategic importance of layout
decisions
B. Types of layout
1. fixed position layout
2. process-oriented layout

6 hours

3. apply Bayes Theorem in decisionmaking;

4. compute the value of perfect and
imperfect information;
5. conduct sensitivity analysis; and
6. discuss the expected utility theory.
At the end of the unit, the student should
be able expected to:
1. describe the nature and scope of
POM;
2. explain the importance of POM;
3. discuss its relationship to other
management functions;
4. describe the decision areas of POM;
and
5. define productivity and identify the
challenges.

Product
documentation

Lecturediscussion
Case study
Problem solving

Quiz
Recitation
Assignment

Creativity
Frugality
Resourcefulness

At the end of the unit, the student should

be able to:
1.
explain product design and the
product development cycle;
2.
generate a product/service
design.
3.
identify the process strategies
for manufacturing and service
systems; and
4.
explain
service
process
selection and design;
After the end of the unit, the student
should be able to:
1. explain the importance of layout
decisions;
2. identify and define the different types
of layout;
3. solve line balancing problems;

Lecturediscussion
Problem solving
Case study

Quiz
Recitation
Assignment

Integrity
Productivity
Efficiency
Critical thinking

Lecturediscussion
Designing
layouts
Layout critiquing

Quiz
Recitation
Group Work
Long Exam

Responsibility
Efficiency
Discipline
Honesty

3. office layout
4. retail store layout
5. warehousing and storage layout
6. product-oriented layout
C.
Assembly line balancing
D.
Capacity management
VI. Forecasting
A.
B.
C.
D.
E.
F.

4. discuss capacity management; and

5. develop simple process layout.

3 hours

At the end of the unit, the student should

be able to:
1. discuss demand management;
2. describe time series analysis; and
3. apply the different forecasting tools
and techniques.

6 hours

At the end of the unit, the student should

be able to:
1. explain the concept and importance
of aggregate operations plan;
2. describe and apply
the different
aggregate planning techniques; and
3. discuss yield manufacturing.

Demand management
Time series analysis
Causal relationship forecasting
Focus forecasting
Web-based forecasting
Collaborative planning, forecasting
and replenishment

VII. Aggregate Planning

A. Aggregate operations plan
B. Aggregate planning techniques
C. Yield manufacturing

VIII. Inventory System for Independent

Demand
A.
B.
C.
D.

Concept of independent demand

Deterministic models
Economic order quantity (EOQ)
Quantity discounts and price
variations
E. Multi-items
F. Economic batch quantity
G. Special items

9 hours

Lecturediscussion
Problem solving
Case study

Quiz
Recitation
Assignment

Efficiency
Concern for
people

Lecturediscussion
Problem solving
Case study
Brainstorming
session
Assignment
method
At the end of the unit, the student should Lecturebe able to:
discussion
1. explain the concept of independent Problem solving
demand;
Assignment
2. discuss the different models which method
assume continuous demand;
3. apply the economic order quantity;
4. modify the model to consider quantity
discounts and price variations;
5. explain the economic batch quantity
model; and
6. describe the inventory systems for
multi-items and special items.

Quiz
Recitation
Long Exam
Assignment

Efficiency
Logical thinking
Initiative

Quiz
Recitation
Assignment

Resourcefulness
Confidence
Initiative
Responsibility

IX. Inventory Systems for Dependent

Demand
A.
B.
C.
D.
E.
F.
G.
H.

Concept of dependent demand

Importance of dependent demand
Material requirements planning
MRP information system inputs
MRP information system outputs
Lot sizing
Embedding JIT into MRP
MRP II Manufacturing Resource
Planning

X. Operations Scheduling
A. Manufacturing execution systems
B. Sequencing
C. Stochastic static analysis
D. Stochastic dynamic analysis
E. Vehicle scheduling
F. Assembly line balancing
G. Techniques of manpower scheduling

XI. Managing Operations and Services

A. Determining the work to be
undertaken; contingency planning
B. Planning resources allocation
C. Monitoring and maintaining
services

6 hours

At the end of the unit, the student should

be able to:
1. explain the concept and importance
of dependent demand;
2. discuss
material
requirements
planning;
3. describe the inputs and outputs of
MRP information system;
4. define and explain the purpose of lot
sizing
5. discuss how to integrate JIT into
MRP; and
6. explain
manufacturing
resource
planning.
At the end of the unit, the student should
be able to:
1. explain what scheduling involves and
the importance of good scheduling;
2. explain the importance of sequencing
in operations scheduling;
3. discuss stochastic static analysis;
4. discuss stochastic dynamic analysis;
5. describe vehicle scheduling;
6. apply assembly line balancing; and
7. compare the different techniques of
manpower scheduling.
At the end of the unit, the student should
be able to:
1.
Determine the time, resources and
their costs in managing operations
and services;
2.
explain how to plan resources
allocation; and
3.
discuss how to monitor and
maintain services.

Lecturediscussion
Problem solving
Assignment
method
Brainstorming
session

Quiz
Recitation
Long Exam
Assignment

Prestige
Integrity
Serviceorientedness
Productivity
Value for Quality

XII. Quality Management and Statistical

Quality Control
A.
B.
C.
D.

Different concepts of quality

Quality philosophers
Malcolm Baldrige Quality Award
Identification and measurement of
quality costs
E. Issues related to products,
processes, organization,
leadership, and commitment for
total quality achievement
F. Tools and techniques used in TQM
G. Quality Function Deployment
H. Components of Total Quality
System in organizations
I. Quality Auditing: ISO standards
J. Quality management: Six Sigma
K. Statistical methods for quality
control and improvement
XIII. Project Management
A. PERT/CPM
B. Resource leveling
C. Project scheduling
Course Requirement

At the end of the unit, the student should

be able to:
1.
explain the different concepts of
quality;
2.
describe the contributions of the
different quality philosophers;
3.
discuss the Malcolm Baldrige
Quality Award
4.
identify and discuss the issues
related to total quality;
5.
compare and contrast the tools and
techniques used in TQM;
6.
explain
quality
function
deployment;
7.
describe the components of total
quality system in organizations;
8.
explain quality auditing and quality
management; and
9.
discuss the statistical methods for
quality control and improvement.
At the end of the unit, the student should
be able to:
1.
apply the PERT/CPM;
2.
describe resource leveling; and
3.
discuss project scheduling;

1. Compilation of exercises using statistical software and Excel add-ins (Treeplan, Crystal Ball, OptQuest)

Grading System

:
MIDTERM

Major Exams
Long Exams
Quizzes
Projects/Requirements
Class participation/Attendance
Assignments
Total

FINALS
30%
15%
10%
20%
15%
10%
100%

Major Exams
Long Exams
Quizzes
Projects/Requirements
Class participation/Attendance
Assignments
Total

Final Grade = (Midterm Grade + Final Grade) / 2

Passing rate: 50 %

References

Books
Bozart, C. C. (2006). Introduction to Operations and Supply Chain Management. New Jersey : Pearson Prentice Hall.
Crawford, M., et al. (2008). New Products Management. 9th ed. Boston : McGraw-Hill.
Dyck, B., et al. (2009). Principles Of Management. Australia : South-Western.
Heizer, J. (2007). An Introduction to Operations Management. 8th ed. Philippines : Pearson Education South Asia.
Johnson, P. F., et al. (2011). Purchasing and Supply Management. 14th ed. Boston : McGraw-Hill.
Martinez, E. T. (2009). Production Management. 3rd ed. Manila : GIC Enterprises.
Russell, R. S. (2009). Operations Management: Along the Supply Chain. 6th ed. Hoboken, New Jersey : John Wiley & Sons.
Stevenson, W. (2007). Production and Operations Management. Instructors Edition. McGraw-Hill.

30%
15%
10%
20%
15%
10%
100%

Online References
http://www.wiley.com/college/russell
http://www.wileyplus.com

Prepared by:
Syllabi Preparation Committee for Business Education Courses

LEAH I. BALLESTEROS
DATE:

CARMELA R. GUILLERMO

CHARITO B. JULIAN

June 2013

Recommend Approval:

ANALYN A. MANGLAL-LAN
Chair, Business Administration Department

Approved:

WILMA C. NATIVIDAD
VP for Academic Affair

LORNA OLIVIA F. SALMASAN

Dean

ERROL JOHN V. VALDEZ