Addon

Technologies
Rikin Patel
4041 N. Bennington Ave., Apt. 204 | Kansas City, MO 64117 | Phone: (734) 301-9398 | Email: rikinp916@gmail.com
Executive Summary
Highly motivated and experienced business intelligence lead with a strong track-record of delivering top
performance. Significant proficiency as an administrator, architect and developer of MicroStrategy and Panorama
Novaview for business reports. Recognized for effective planning and organizing complicated work processes
under deadline. Analytical problem solving skills, positive thinker and highly committed professional.
Qualifications

Overall 6 years of IT experience in MicroStrategy Product Suite including MicroStrategy Intelligence

server, MicroStrategy Architect, MicroStrategy Administrator, MicroStrategy Agent, SDK, MicroStrategy
Web, MicroStrategy Narrowcast Server and MicroStrategy Transactor.
Extensively worked in creating and integrating MicroStrategy Reports and Objects (Attributes, Filters,
Metrics, Facts, Prompts, Templates, Consolidation and Custom Groups) with the data warehouse.
Proven ability in handling MicroStrategy administrator tasks: object migration, user creation and server
maintenance
Involved in Administration tasks like Tuning, Caching, specifying Query Governing Thresholds, and Report
optimizations
Microstrategy Administration- Installation and Configuration of Microstrategy Intelligence Server, Web,
Narrowcast Server. Troubleshooted/Maintained users in repository and metadata
In-depth understanding of fundamental data warehousing concepts such as Dimensional Modeling, Star
and Snowflake Schemas, Datamarts, Security and deployment, FACT and Dimensional tables, Logical
and Physical data modelling.
Strong hands on experience using TERADATA utilities.
Developed various MicroStrategy Narrowcast Server Objects like Service, Schedule, Publication,
Information objects, Information Source and Subscription etc.
Expertise in creating custom Dash Boards and Scorecards using XSL, HTML and CSS
Extensive Experience in all forms of Enterprise Reporting and OLAP analysis, creating Dashboards /
scorecards and alert and proactive notifications using MicroStrategy 8/9.0
Experience in requirement analysis, identifying and making recommendations on OLAP / Business
Intelligence tools to suit the existing and future business and customer requirements. Experience in
Performance Monitoring and Tuning for Teradata and MicroStrategy.
Expertise using ETL tools, Data mining and Analysis tools & Data Access methods.
Hands on experience generating well-tuned MicroStrategy reports, creating the generic cubes in the
implementation of MicroStrategy projects.
Upgrading and Migrating MicroStrategy Projects from MicroStrategy 8.0 to MicroStrategy 9.x
Successful at transforming business ideas and processes into complete solutions and configuring
applications to fit the company's business model.
Successful at working in a Team as well as independently, with little or no supervision. Excellent
interpersonal, communication and presentation skills.

Technical Skills:

Addon Technologies
Business Intelligence Tools:

Databases:
Languages:
Platforms and Web Servers:

MicroStrategy Desktop 7x/8x/9.0 (Microstrategy

Desktop, Microstrategy Web and Web Universal,
Microstrategy Intelligence Server, Report Services
Documents, Dynamic Dashboards, Microstrategy
Narrowcast Server, Enterprise Manager)
Oracle 8i/9i/10g, TeraData, Sql Server, Ms-Access
SQL, PL/SQL, HTML, XML
Windows NT/95/98/2000/2003, MS-DOS, Red Hat
5.0 Internet Information Server (IIS) 5.x.

WORK EXPERIENCE:
Sprint, Overland Park, KS
Business Intelligence Lead

May 2012 -Present

Sprint is the global provider of voice, data and Internet services. Sprint offers a comprehensive range of wireless
and wire line communications services bringing the freedom of mobility to consumers, businesses and government
users.
Responsibilites:

Utilized complex business intelligence technologies like MicroStrategy, Panoramo Novaview, Tableau and
Congos to create high impact reports for Samsung, Alcatel-Lucent and Ericsson.
Interacted with clients for requirement analysis including feasibility studies for new requirements, design,
development, testing and validation of MicroStrategy Reports.
Acquired and manipulated data using advanced features within Panorama Novaview to identify causes of
mobile coverage disruptions which resulted in 25% improvement in signal reliability.
Conceptualized and produced web interfaces for complex multi-dimentional data analysis using
MicroStrategy and Panorama Novaview which allowed business users to make sound high-impact
decisions based on factual data.
Composed SQL queries to extract data from multiple data tables simultaneously, and modified data to
existing tables.
Developed and maintained SSRS reports for internal Sprint users that resulted in a 35% reduction in
troubleshooting time.

Environment: MicroStrategy 9.0 (Desktop, Web, Administrator, MicroStrategy Intelligence Server, Narrowcast
Server, Object Manager), SQL 2008, Windows, Panorama Novaview 5.0 (Desktop, Web, Administrator), Tableau
Web.
Fidelity Investments, New Jersey, NY
Senior Microstrategy Developer

May 2011-Apr 2012

Fidelity Investments has grown to become a leading provider of a wide range of services, including investment
management, retirement planning, brokerage, and human resources and benefits outsourcing services. This
project is to provide a comprehensive reporting solution to the Clients/Account Managers to load the Prime
Services data from various systems to the Enterprise Wide Data warehouse. The primary reporting purpose
is to provide the querying capabilities at the Transaction and Summary level reporting, mostly for trend
analysis. Reports built would consist of the Transaction level data for the Clients taking place at the various
locations globally.

Responsibilities

Interacted with client for Requirement Analysis including feasibility study for new requirement, Design,
Development, Testing and Validation of MicroStrategy Reports

Addon Technologies

Extensively worked in both Ad-hoc and Standard Reporting Environments and Involved in creating
Reports scalable to large volumes of data. Managed projects through entire Systems Development Life
Cycle, including creating timely/thorough status reports and leading status meetings.
Created schema / public objects like Attributes, Facts, Metrics, Logical Tables and various Views etc.
Responsible in configuring, governing, trouble shooting and tuning Intelligence Server, Web Server and
Security Administration with exposure to administering large number of users and groups with security
filters
Automated and improved existing manual processes. Optimizing the server platforms using Caching,
Scheduling, and Clustering and License Manager Audit report automated delivery
24 x 7 Production support of Micro Strategy I-Server Clustering and Failover Functionality on MS I
servers
Worked extensively on various tools like Object manager, Enterprise Manager and Command manager,
Distribution services- scheduling subscription based reports and troubleshooting
Creating Freeform SQL Reports with DB as SQL Server and ORACLE. Good understanding of relational
structures, dimensional data modeling, Structured Query Language (SQL) skills, Data Warehouse and
reporting techniques
Review new data models and make appropriate suggestions and implementing VLDB properties to boost
performance improvements.
Responsible for weekly releases and deployment efforts.
Coordinating with MicroStrategy Vendor for technical issues, version upgrade and Enhancements, Issue
Resolutions etc.

Environment: MicroStrategy 8.x (Desktop, Web, Administrator, MicroStrategy Intelligence Server, Narrowcast
Server, Object Manager), Oracle, Windows.
DirecTV, CA
Mar 11
MicroStrategy Developer

Oct 09 -

An industry leader, DIRECTV delivers outstanding content, technology, service and value to our more than 16.8
million customers. DIRECTV delivers satellite-based television services to U.S. customers in homes and
businesses. Our operations include some of the world's most advanced technologies in the delivery of a seamless
viewing experience.
Responsibilities

Participated and Contributed in the design and implementation issues of the Logical Data Model and
Physical Data Warehouse.
Architected the schema objects Attributes, Compound Attributes, Facts, and Hierarchies.
Designed the application objects Filters, Base Metrics, Derived Metrics, Templates and Reports.
Administered MicroStrategy environments and formulated user groups
Used Report Services to integrate the business requirements with the report data.
Customized reports using Custom Groups and Consolidations.
Designed Compound metrics, Complex and advance filters.
Managed backup of Metadata.
Performance tuned system
Configured Data Marts in MicroStrategy Desktop to update tables in database.
Extensively used MicroStrategy Web to enable users to run-predefined sales and inventory reports for
building their own customized reports.
Gave users a wide Variety of Options through Interactive Prompts, to generate according to their needs.
Migrated Schema and Configuration Objects into various environments using Object Manager.
Fine-tuned and configured the settings (VLDB) such as SQL join types, SQL inserts and so on by using
MicroStrategy tools.

Addon Technologies

Used table based and formula based Transformations for comparative reports
Implemented Drill Maps on several reports to access data at different levels.
Configured Intelligence Server to create pre-generated Cached reports and effectively used Narrowcast
Server to Execute and Deliver Reports via Web or Email.
Provided Personalized Reports, Subscription to predefine Services to end users using MicroStrategy
Narrowcast Server.
Created Document Objects placing multiple reports Grid as well as Graph view applying customized XSL
formatting for each.

Environment: MicroStrategy 8.1 (Desktop, Web, Administrator, MicroStrategy Intelligence Server, Narrowcast
Server, Object Manager), Oracle 10g, Toad, Windows 2003 R2, Solaris 10 UNIX.
Nationwide Insurance, Columbus, OH
Microstrategy Report Developer

May 08- Sep 09

Nationwide Insurance is one of the largest insurance and financial services companies in the world providing a full
range of personalized insurance and financial services, including auto insurance, motorcycle, boat, homeowners,
life insurance, farm, commercial insurance, administrative services, annuities, mortgages, mutual funds, pensions,
long-term savings plans and health and productivity services.
Responsibilities:

Involved in gathering of business requirements.

Architected schema objects such as attributes, facts and transformations.
Created various MicroStrategy objects such as Metrics (simple and compound), Filters, Prompts, Custom
Groups, Consolidations, etc.
Created a DB instance for MicroStrategy and added all the tables, table prefixes and updated the table
structure required for the Project.
Worked with Microstrategy Object Manager to move objects among the Development, Testing and
Production environments.
Involved in constructing the logical data model that serves as the map for schema object creation in
MicroStrategy Architect and allows for multidimensional analysis
Created custom attribute functionalities using OLAP services.
Set Up MicroStrategy and Windows Performance Counters and Log them to Text or CSV for Performance
Tracking.
Perform Daily Checks for job Monitor, user sessions and Cache Monitor to keep the system stable.
Microstrategy Intelligent Server Tuning for performance.
Creation of Intelligent Cubes and sharing to reduce the database load and decreasing the report execution
time by using the cube services.
Used Narrowcast Sever for timely delivery of report for authorized users.
Created various event based Schedules.
Actively participated in developing Report Delivery Schedules.
Created reports with various object prompts to generate various Ad hoc reports.
Worked with Erwin in designing the schema for database views.
Created various Monthly Dynamic Dashboard documents for Field marketing people with multiple panel
stacks, selectors and customized widgets.

Environment: Microstrategy 8.x, Intelligent Server, Narrowcast Server, OLAP Services, Microstrategy Desktop,
Report Editor, Configuration Wizard , Project Merge, Object Manager , Microstrategy Web, Erwin 7.1, Teradata
V2R5, Oracle 9i, Windows XP.
Spartan Stores, Grand Rapids, MI
MicroStrategy Developer

Sep 07- Apr 08

Addon Technologies

Started with gathering requirements from the users and documenting the specifications.
Involved in and provided solutions for complex Time Dimension related issues and analysis.
Involved in the Data modeling for Business Process specific Data Mart.
Worked with a team of ETL developers to design and implement effective technical solutions.
Generated the requirements Documentation for the MicroStrategy projects and also documented
the MicroStrategy Environment.
Designed the MicroStrategy Architectural Documents for the Projects
Generated and implemented MicroStrategy Schema objects and Application objects by creating facts,
attributes, hierarchies, reports, filters, metrics and templates using MicroStrategy Desktop.
Extensively used MicroStrategy Report Services to generate Report Documents.
Played key role in creating Advanced Prompts, Non-Aggregatable Metrics, Conditional, Transformation
metrics and Level Metrics for creating complex reports.
Worked along with MicroStrategy Knowledge Base to troubleshoot some Report related issues.
Created users, user groups and assigned privileges either directly or through security roles.
Fixed the Logical inconsistencies in the metadata due to the mismatch or errors in DSS objects stored in
metadata repository.
Involved in troubleshooting MicroStrategy Web Reports, optimizing the SQL using the VLDB Properties.
Hands-on experience in administration and maintenance of MicroStrategy platform for all data warehouse
components.

Environment: MicroStrategy 8.0/7.5.2 (Administrator, Architect, Desktop, Narrowcast Server, Object Manager,
Enterprise Manager, MDX Adapter), Teradata V2R5/V2R4, Informatica 6.0, ASP, XSL, HTML & DHTML
Education:
Bachelors in Health Services Administration, Allen Park, MI