Page No: 1

Topic Name: Greeting and Introductions

Screen Title: Objective

Narration Text
Hi, I am Rita. Welcome to the session on Greetings and Introductions. I will be your facilitator for this session.
Let us first understand the objectives of this session.
By the end of this session, you will be able to:

Understand how to greet someone.

Understand how to introduce yourself or someone else in different situations.

OST
By the end of this session, you will be able to:

Understand how to greet someone.

Understand how to introduce yourself or someone else in different situations.

Page No: 2

Topic Name: Greeting and Introductions

Screen Title: Greetings

Narration Text
Let us start with greetings.
We greet people in different ways depending on whether we use formal language or informal
language.
To greet someone in a formal way upon arriving somewhere, we tend to say: "good morning", "good
afternoon" or "good evening".
When we are using an informal way of greeting, we tend to say "hi"; "hello"; "how are you doing";
"what's up"; "hows everything".

OST
Formal

Informal

Good morning/afternoon/evening

Hi
Hello!
How are you doing?
Whats up
Hows everything?

Page No: 3

Topic Name: Greeting and Introductions

Screen Title: Greetings

Narration Text
When you wish someone Good morning, Good afternoon, Good evening, or Good night, you need to keep the
current time in your mind.
If
If
If
If

the
the
the
the

time
time
time
time

is
is
is
is

between 4 AM to 12 PM, you should say, Good morning.

between 12 PM to 5 PM, you should say, Good afternoon.
between 5 PM to 11 PM, you should say, Good evening if you greet someone.
8 PM onwards, you can say, Good night if you are taking leave of someone.

OST
Good
Good
Good
Good

morning
afternoon
evening
night

Page No: 4

Topic Name: Greeting and Introductions

Screen Title: Greetings

Narration Text
In the next few slides, you will see some people greet each other. Notice how the greetings differ for each different situation.
The first situation is where two friends meet.
Ramesh
Suresh
Ramesh
Suresh

Hi Suresh.
Hi Ramesh. How are you?
I am fine, thanks. How are you?
Not bad thanks

The people know each other already, so they do not need to ask for much information.
This kind of greeting is informal.

OST
The first situation is where two friends meet.
<< Show the conversation between two male characters. >>
The people know each other already, so they do not need to ask for much information.
This kind of greeting is informal.

Page No: 5

Topic Name: Greeting and Introductions

Screen Title: Greetings (cont)

Narration Text
In this situation, two people are meeting for the first time at work.
Armaan
Sahil

Hello. My name is Armaan. It is nice to meet you.

Hello. I am Sahil. Its nice to meet you too.

When you meet someone for the first time, you want to make a good impression. As a result, the introduction is formal and
very polite.

OST
In the third situation, two people are meeting for the first time at work.
<< Show the conversation. >>
When you meet someone for the first time, you want to make a good impression. As a
result, the introduction is formal and very polite.

Page No: 5

Topic Name: Greeting and Introductions

Screen Title: Greetings (cont)

Narration Text
Let us look at some of the possible replies that you can give when someone greets you.
When someone says, Good day sir or good day madam, you could reply as, How do you do?
When someone says, Good morning, Ms. Gupta. Its nice to see you again, you could reply as, How do
you do?
When someone says, Good afternoon, Mr. Gupta. How are you today?, you could reply as, I am very well,
thank you. And you?
When someone says, Good evening, Ms. Gupta. Its good to see you., you could reply as, Thank you. Its
nice to see you too. How are you?
When someone says, Good night!, you could reply as, Take care.
When someone says, Hello Aamir. How are you doing?, you could reply as, Fine, thanks. Whats new with
you?
When someone says, Hi Aamir! Hows it going?, you could reply as, Not too bad, busy as ever.
When someone says, Hi Aamir! How are things?, you could reply as, Oh fine. You know how it is.
Remember that you use Good night only when you are leaving in the evening or going to sleep.

OST
Possible Greetings

Possible Replies

Good day Sir/Madam.

Good morning, Ms. Gupta.

How do you do?

What a pleasant surprise! How are you?

Its nice to see you again.

Good afternoon, Mr. Gupta.
How are you today?
Good evening, Ms. Gupta.
Its good to see you.
Good night!
Hello Aamir. How are you doing?
Hi Aamir! Hows it going?
Hi Aamir! How are things?

Its been a while.

I am very well, thank you. And you?
Thank you. Its nice to see you too. How are
you?
Take care.
Fine, thanks. Whats new with you?
Not too bad, busy as ever.
Oh fine. You know how it is.

Page No: 6

Topic Name: Greeting and Introductions

Screen Title: Greetings (cont)

Narration Text
How you greet someone really depends on who, where and when you meet. If you meet someone for the first time, or
meet someone older or more important, you need to be more polite and more formal. When you get to know someone
better, you can be more informal.

OST
How you greet someone really depends on who, where and when you meet. If you meet someone
for the first time, or meet someone older or more important, you need to be more polite and more
formal. When you get to know someone better, you can be informal.

Page No: 7

Topic Name: Greeting and Introductions

Screen Title: Introductions

Narration Text
Let us now look at ways of introducing yourself in different situations.
Sometimes you have to be very formal while in other situations you can be informal.
In the first situation, the man is meeting his new boss, so he must be quite formal.
Boss
Employee
Boss
Employee
Boss

Good morning.
Good morning.
Please take a seat.
Thank you.
Okay. My name is Ramesh Kumar, and I am the manager of the sales

Employee

department where you will be working. Can you tell me a bit about yourself?
Yes. My name is Ashutosh, and I have been working in sales since I

Boss
Employee
Boss
Employee
Boss
Employee

graduated from university two years ago.

It is nice to meet you, Ashutosh.
It is nice to meet you too Mr. Kumar.
Please call me Ram.
Okay Ram. Most people call me Ashu.
Okay Ashu. It is good to have you on-board.
Thank you. I am glad to be here.

If you noticed, when they introduce themselves, they use their full names and sound quite serious.
You will notice that they become less formal after they have introduced themselves. The
sentence Its good to have you on-board means he is pleased that the new employee has joined
the company.

OST
In the first situation, the man is meeting his new boss, so he must be quite formal.
<< Show the conversation. >>
When they introduce themselves, they use their full names and sound quite serious. You will notice
that they become less formal after they have introduced themselves. The sentence Its good to
have you on-board means he is pleased that the new employee has joined the company.

Page No: 8

Topic Name: Greeting and Introductions

Screen Title: Introductions (cont)

Narration Text
In the second situation, two people are meeting for the first time at a party.
Firoz
Salman
Firoz
Salman
Firoz
Salman
Firoz

Hello. I am Firoz. I am a friend of Alvira.

Oh Hi. I am Salman. I am Alviras brother.
Oh. I have heard a lot about you. You are a lawyer, arent you?
Yes. That is right. What do you do?
I am a student. I study Business Administration at MDU.
That sounds interesting. Nice to meet you Firoz.
Yeah. Same here Salman.

In this situation, they sound much more relaxed and informal. They use much simpler language and use only their
first names.

OST
In the second situation, two people are meeting for the first time at a party.
<< Show the conversation. >>
In this situation, they sound much more relaxed and informal. They use much simpler language
and use only their first names.

Page No: 9

Topic Name: Greeting and Introductions

Screen Title: Introducing someone else

Narration Text
Now you will see how a person is being introduced in two different situations.
The first situation is a formal introduction at work.
Ramesh
Mr. Gupta
Ramesh

Good morning Mr. Gupta.

Good morning Ramesh. How can I help you?
I would like to introduce our new Head of Marketing, Mr. Mahesh
Kumar and may I introduce Mr. Amit Gupta, our Managing

Mr. Gupta
Mahesh Kumar

Director.
It is nice to meet you Mahesh.
It is nice to meet you too Mr. Gupta.

Using the sentence like I would like to introduce Mr. Mahesh Kumar is a polite and formal way of introduction.
In formal situations people use titles like Mr. or Dr., their job title and the persons full name.

OST
The first situation is a formal introduction at work.
<< Show the conversation. >>
Using the sentence like I would like to introduce Mr. Mahesh Kumar is a polite and formal way of
introduction. In formal situations people use titles like Mr. or Dr., their job title and the persons full

name.

Page No: 10

Topic Name:
Screen Title: Introducing Desktop Deployment

Narration Text
In the second situation, two friends are meeting at university and a third person is being introduced in a relaxed and
informal way.
Ramesh

Hi Suresh. How is it going?

Suresh
Ramesh
Suresh

Hi Ramesh. Everything is going good, thanks. How are you?

I am fine, thanks, but I am glad its Friday!
Me too.

Ramesh
Mahesh
Ramesh

This is Mahesh. We are studying together at DPUIC.

Hi Mahesh. I am Ramesh.
Hello Ramesh. Nice to meet you
Yeah. You too.

In the second situation, the people are more relaxed and informal. They use informal greetings like hi and hello and use
only their first names. Other responses are shortened to reduce the level of formality. For instance, Ramesh says you too
rather than the more formal Its nice to meet you too.

OST
In the second situation, two friends are meeting at university and a third person is being introduced
in a relaxed and informal way.
<< Show the conversation. >>
In the second situation, the people are more relaxed and informal. They use informal greetings like

hi and hello and use only their first names. Other responses are shortened to reduce the level of
formality. For instance, Ramesh says you too rather than the more formal Its nice to meet you
too.

Page No: 11

Topic Name:
Screen Title: Summary

Narration Text
In this session you have learned:

How to greet someone formally and informally.

How to introduce yourself or someone else in formal as well as in informal situations.

OST
In this session you have learned:

How to greet someone formally and informally.

How to introduce yourself or someone else in formal as well as informal situations.