Professional ethics

Professional ethics concerns the moral issues that arise because of the specialist knowledge
that professionals attain, and how the use of this knowledge should be governed when
providing a service to the public. The concept of Professional Ethics is partly comprised of
what a professional should or should not do in the work place. It also encompasses a much
greater part of the professional’s life. If a professional is to have ethics then that person needs
to adopt that conduct in all of his dealings. Things that are included are concepts like:
professional respect, avoidance of dishonest or fraudulent activity such as plagiarism and the
professional development of the individual. Another aspect of this is the enhancement of the
profession and the industry within which the professional works.

Things to Do

1. Do return value to your customer (internal and external) in all business decisions
2. Do return value to your community locally and globally
3. Do deliver quality in a timely fashion
4. Do be honest in your work by telling the client, customer, or boss that the task or
project you are working on will not meet the target date.
5. Do ask for help in order to meet the project or task deadline. A professional will not
feel slighted if he or she acknowledges that he or she needs help.
6. When you accept an assignment, Do start using words like we, us and ours. A
professional never works at cross-purpose with the employer.
7. Promote your profession i.e. Information Technology

Things to Not Do

1. Do not tell the client, customer, or boss that you can do something when you cannot.
2. When you accept an assignment, Do not use words like me, mine, you and yours.
3. Do not steal from your employer.
4. Do not underestimate your capabilities

5. Respect and honesty are the two main components of professional ethics. All
employees are expected to represent a business ethically as they are a part of it. This
is why businesspeople traditionally speak of "we" or "us" rather than the more
personal "I" for the most part.

6. It should be noted that people within each profession are expected to be respectful and
honest in their personal dealings as well.

7. Engineering, journalism, religious organizations and many other professions have

professional ethics. These ethical codes or rules must never go against laws, but rather
often coordinate with them as in the case of medical record confidentiality.
Group dynamics

Group dynamics is the study of groups, and also a general term for group processes.
Relevant to the fields of psychology, sociology, and communication studies, a group is two or
more individuals who are connected to each other by social relationships. Because they
interact and influence each other, groups develop a number of dynamic processes that
separate them from a random collection of individuals. These processes include norms, roles,
relations, development, need to belong, social influence, and effects on behavior. The field of
group dynamics is primarily concerned with small group behavior. Groups may be classified
as aggregate, primary, secondary and category groups.
In organizational development (OD), or group dynamics, the phrase "group process" refers to
the understanding of the behaviour of people in groups, such as task groups, that are trying to
solve a problem or make a decision. An individual with expertise in 'group process, such as a
trained facilitator, can assist a group in accomplishing its objective by diagnosing how well
the group is functioning as a problem-solving or decision-making entity and intervening to
alter the group's operating behaviour.
Because people gather in groups for reasons other than task accomplishment, group process
occurs in other types of groups such as personal growth groups (e.g. encounter groups, study
groups, prayer groups). In such cases, an individual with expertise in group process can be
helpful in the role of facilitator.

Aspects of group process include:

 Patterns of communication and coordination

 Patterns of influence
 Roles / relationship
 Patterns of dominance (e.g. who leads, who defers)
 Balance of task focus vs social focus
 Level of group effectiveness
 How conflict is handled
 Emotional state of the group as a whole, what Wilfred Bion called basic assumptions.