Professional Documents
Culture Documents
Intl Bank 0 F Malaysia
Intl Bank 0 F Malaysia
,'rrc,l (rr
riticlltd bynational.invegqars; qmixedl companics hatl iI to 80 Fqrqent le{:-il riliiL:i
..::.'l elllcrive locr.l c.oi"rtrol; "naiional'] eo'rrlFaniei had,Bp.pqssgrs,bf dre sapitrl lielil L,y
i,:,,;:i irnestor and propOrtionate nlalagefn6nt conrrr:l:.
I ii: ri:rms Gener.al Ivlirnager and CEO areirsed iniercharlgcabhr
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Air: T;rir D;rnliri,irr.1lr, Ilrmcli lvlarr..ic,r-l.iiL'rhe Kulli LtinrpUl nflicg pf 6[re fntern3-:"
tic,n,rl Balrll crf lrlalai,51i, rvas rrflccriiig, ,xr a 59ripils lrcr:sciirntl prolrlenr in lti$ r-lwn
ofijce. T,,'o otlhis deprr.rrr,!nt liertj!, Ntr. lvoirg Chiir Foli (Credjr) rnd'Ivtr- Z+i11.
ttLiclirr ljin AbdLil \'tftrh'rb (Adririnisrl'atiorr)i were caiiling sc'*iotrp disrtrliiions to
r.r,,'rrrl. nr,.l perlilrnrari,::e rlrrouglr rhcil cili.l:rs. tir disc,'eilii-ieach other,. Under.ordiqsinrplp
n"rv ciriruirrr,.,nccs \,[r. i.lmtc*,i.ri-ih uriglir li;rve ilbatiwidr fhe siruatirln as a
'tl'as
I.rli:rr,rliq., confli.jt l:t:iu'e,:n r:*,',, ,,,^,i.g.rs-" Brtt in rhis case thc probltnr
lvas
wliilerZairrudrlin
o-ngcstr}1
rviis
o{.Cirincsc
coqrplicai.cd bV rhc f.rr:t thri \\Iono&'[aliy.=
' tttit nol (JnJ)r ialci:s;itieti tlrtir hr.lsrils flrelings tr;rva'r-d pach other but also cotstreined the optir;ns i:liiletr rrJ i.;l lbr rcsolrtingtihe dlfficuliie$, l,trerkneur dlat any
:*:ri*ii hc togk. vo1i,:i b-c sii[ject i() thc $crtrdrl)r gf the oflice enplolagS ald thi;
.lf{rrlaVsialr gil\.rrrurenl. h,ot['r rlf 1'hg6 n,e,:e sensitii,c:tO ti're dclicate rel'riionq bel
In
r\^,ef i1 dtes;rwo r:aci;ii gi:oups tftat lccmrime,d ft:r the tfulk <>f I\'lalaysian citizem:ir
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racial
of'the
regulation
urcreasing
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nrai'eei
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ltact, th.c goveiniltent
r.r,idrin ,.:t"n,pa,rics r-rpr:r.;i.ring, in Iv!rh-vsii. .As l-rc ,:onsidersd tliese issues; Ian knen'
rli,rr h* rvririi,.l si*.,n tn: [,acl,,iir ii.urla Lunrpirr anll faced Widr resolt ing rhe problenl.
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.ionrcsric riiaili; fiiirii' atriitii:tlt.:ltsl'l v"liririr: the limics of corpLlt'ntc policieg' Thc
to itltelaa(rrHafli?ilti(in;d
Ivful:{,5;ii1 opeiaii(lIl ri,"s r1,1.ric;rl cii:tlie baiil.3
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act il'itics
lrt
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tltosc
local
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iir',riel rrt;:.11i'::r.:i. FIc:tti,.rllr, icis tvii:i i i:rIli:erl
(e g'; dcalings
rl-r,,rr incluclecl r]rc a,-lri,iniri:t':lt:lun lrii:L:ltl1'("it1f-\'ji:Iltirit]lliil)'rrturs-atlirrns
gf'c(1p(;r'at cr!:jt!:.'rttc!:s v"irh tht: for"r:iit'rr c'fiile:l) 'lrt! thc llari'jling o{tcrcdit lpi;licati -r,rs tiirt.r,rr. be yonri cire a;r.'r'o'.',tl li]irii cf itical f,-,'trege tnen''
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ii*-;ir;ltr;i-rl;L'"i1,fi"nJr;.,i,,,. [."]n.,',-l rlrtir rrrr"ii e1-prr,irl lilrrit.(es stt Lrri tlrcir
I-'!eputnicut:.Flcncl; Wbiig, rtrtJ thc llcgiotr,ii Nl;rn;rger), th(1' 1lu11si11slt:.ss tctict'r'cd
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jiu$ the l-rair['5 posir.icxr (thcil
[o rlir.soyllieast t\siarr fi.irt:ign cxcirarrg,r: rontr-iiIictqarr
comniitrrr{nts Of lncal .urritl.r, f.or ihc lltcallurgcd fr.Ltrrr,: ttanSdctiotts oit tljcii
clielirs). Thel' atle rcvievi.ed irrcl,zrutlrr;rizecl fiiittir rl":riialriorrs ftcrnt estil:lishccl Jrto-
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rr,crt Cjhiircsc. Atr ur.giliiilaiiofl clr;ir'I slrorvir]s thc lepoltine relationshil:s:tltrl cl,-'r;ieIf
r:lc,\,.rerrt ,rt: l,e1soiijiet is slii-,,,r.rr. ilr Iigrrrc .1.'l-rcll.rrt'ttritlel rrtairrtlittcLl a
iclaiiirirshir., iiirh rjrc. hi,inclr irra-rr;igcrs ,rrrtl p.oii,-lcd {irncti.t.,tr,rl r:isist.rncc rtlrilc
n,tr,.riut.i,ril hlarrcli a,:r:ititi., t,l ",trur. r.ilreti:ircc t(-) l)r'cristly 'lcJirrttl proccrlutrrl
rulcs arrd brlltiics.
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llinh lr,.ri r'vei'd inair:ieti lncl livc.i ir: lttrling lava. a',,crr. Iarti'-iirclusniial anct
rcsicierrtirrl rre,r auprorinratc[i' fivc.rrril,:s oru.,;i,rlc .i'iiul,i [.,rrirrl.ur.: 'flicl'conrrrurirrl
-ilieii .liolll(is \\'elc rif'.siriril;lr
caclr riry [rt.car.l]o{rr PJ.. :r.s iL rvas.,r,tt,nrrnl_l: [lirorvlr,
corrsrrriftion nuc.i,siz.e- lrrir:lr \j,rth iilir,:(]rii.$-iur(t\tr'crc pi,-rviilr:J l:. t[rc coiru.arr\,.
Irr rlcsctibitrg tirc nreir [:ur r:ltaractr,:r:izcc{ Ziirutrldilr rs alciy nicc pcrsou r.vittr ;r
gr:txl scirse cif liur"iior wliri rrlterrexerciscrl it ergn rt his ori,ri .*prins"..tit-lis iilccrlrlc,
ilrigtrr," saicl lnrr;:':l-rur: hels i:rtlreridle h.nrlrhe is ive'at< iri teitir-iica,ielens,'-l lari rvcrt
w:r9 {3u9Jg!l-rist :u
iteii,;;rritt'irr ieLrrcr:
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stal! bqt
iq
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as a
.r\rrotlicr problcni erisrcil tliirt .rffcctr:rl tlLe nounrt] officc clisciplilrc.ot'lris srafli
Zainuclclin ,,,,ii,t.I *rr,, up ialc ft.lr: ivorlt, ,J isaJrpra r lnr horrrs r,rirlrout rrr irplirrrar-ic,n
r)r.r'casc!tf) ancl .talrt ,:ritencltd lirtrch houts.clespili ri:pearecl,.iequestsilthreat$; imd
insfrrrctii;ns fiel'n rnarlirg.erncnL. tr-r ci,r'np\t witli starrclrrd olIce rr-,utinc. Nirnrrirlllr,
u\,ircn scrriori rnmragerrrc:i,t cliscipline,l nrirer'.stalf oir siuriiu nratti:rs. dict',worrk!
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irrr
t|iaL'ly ark $'h)r Zaintrc{.Ufl cotild gi:t arilty ',r"ith it rutl Iurt thcrlr.
.,
ever'liad,within.ope rrxxrth
:frirr;:iraniiral,Rtrtflie atlclerl ruetully',J'hi3prcsenceil;aprditicalnecessi'ty.]1 .
larr clcscribed.\'Vcrite as "iirrrnat trre, s,irh l rhilclrsh scrrsc of hulrir,.r.rroic qiru:n
to prar.&s. Ileiq a liarci ivirrltel a.trtl ieclrnic::rlly cclnrpeIerrr.'l lari said,t'trrrr, !iis strJ['
senses..his inrmatr-rrit1' sO he rloesnt erliir ite. respect that tre..sliot.ild li,lrie as rn
excn.ltil'e.)' Ian conciud.etlr.'11FL: 'r'n,rhes'i contril:iutii-rn :incl [ras .rhe ptirerrti:'J i:r.r
e r:iinrln.sir.n shared trv cr.'c'rlr serribr rcPresentatil,'e L1'e
rlcvelop,t'
Jnrr r:e.r[izcd tJrat tlr': problttrr bJtrvccn his ))rr:pirrtrru.,irr l'kr:rds lvas n(.)t iiri;t;r
p<:rioirilin'claslr codc,-:rnirrq on[y hilrr.st[.{'';riul rlrclc r,r,o rrLcn. fiftlle speci{ic:ill1', r:lrr:
g,-ivr:rn.rtrt:ni'ivas,tr\litrg hlrtl. to gct rn()r'e &lnlalis jntc trtriiir,:ss-.iind .ilr,-lustry to
inrprora tlreit.siut{iicl.of Iivihg. BLrt tlir: Chincsc h;r11 tlrb.reprrtrrriorr ol'L'rir16 thr:
re,t[rvotlrcrs Li,thi cirrttttt:]..
ctxrnrt.'tr[y lrch.l st.elt:otvltc uicrvccl drcur rrs s]rrcv.,tl
-'l'ht
(sotnctinrcs lxl-de rirrg orr clishonest) husinessrncn rvho vvor.rld ui lh ciglrtee rr hour:;
a dov if it r,vns r'erviii:iliirg to tlrerrl. In r:bntr;rsr, urliair i\,iila1's rverc iecir as livirrc
hanti-to.ritoiltlr. fu[ilav felnrt:!.s \{]er(t viervcd ;rs rrrot'e lltllri.oiking, btrt as bcirrg
rlifficr-rlr to chCnge arr{.[ lrirr.ing a slrorr.rairgc [)(:rspcctivc. Fbl c;,tanrple,.llthorrglr
tcchnical tleve lo.pqignrs nrade ir pirssiL'rlc t,:r i';rilr nrore tlrur orrc rice cropr :l yeill', rlrir
paddy plaute r niaintairied diir ouc r:iop.paltcrn, sirrce it',vas sullcicirt frjr hi.s nce.ls.
Cirnveriiion,.il lvisdorl rlius esplaiLrcd thc stearlv prr,gressiorr of Llhincse ro higtr
ler,'cls L-recauJe
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a;*i"i]i;l rvr.E.*r;r,i-r ,!lalar,,ur lnclirL,r co.t!sr.ss, *'hich hrd ntled di'-: t;;ttir
tl;i'i
sin,:ciir.lef-reilil"n..Lon,Brir:airiin''Ig57,.-suilC|e,1 rrrrcxpecredlVltcavylt)r;;':r;'
Lli j ir']rlI r.i'i
,rprrt,sitiirii lrflr-tics (irrrvi6g srl pporr [i:anr.Clrinese trrban.electetnr(:s artcl
rrr ll:
to
.i,it,r"ir"r,jfrit.rr"t;t,ioirii fd.i.Alalayan lslamic'-Farty)'r:ornlrirtcrl Pi('i'r
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rn,:e. hnrrounbir]s LtLii:it et)uld"uoilune"r r"t-,,:.s#!,Cliinpso iirtcr{:sts
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;; il;,h;;;'bi'ili;'.:arl'i*ttttii""J;i
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ri'.".a,,1-"":;"h.' t-rr"iinl".r.,rirtuiii;",i, H*cktii16; cte.vqloped
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1 /ils qlllclill' :i'' l; : '
t., ur,rtr J-t. ,".i:rI eluritv rhai liarl beeh snlolcler:i1lq foi nraly 1'e-.irs
pccPlc l<ili' cl 'ttt't
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i" t',,rrtoi.i"J ei;,'."*;,;;;;Jriu'''ter,t,..ti,o"i., cltirr,id
rN'.rli{--?,1.i.F.'_[']"Ct]ld
!t. rvas onjl- a ftqi rnort.hs iarl.ier: tlilt a -Nitirristrv oltI-t:rtnr rcplesentai.irrc canr* irrrt)
the Internationr-l olfice an,l rerluested. to'insllect thc srl:u1' b9o1q- Frour drar d.lta he
ex#i.1ia infolniatlon on tne pe rcentage oii.trt"1o,
ir,i'ir", i",ri*rr,-;,;j;J;;r';t
it'r
lirtr
bi:unccl tlrc riciting oii ttre Co-.rnmtuiists; Chinese strff'erecl disproPortror
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ti"o, , f".t rnany Jrtrit,ut:erl to tlie toraJ:tlomiiradort 9f dre'police "t':] ":"1'-'l l:,'l',t.
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l,v Malai,s. tri ili"..rft.i,matli of dre r-iots ttrc Conprilugion wirl:lusPcl]:ltll-;l
rr'u
rll r"','
at'cusc(l
p.,".cr: sLr"'.rg,glc cc-rntiitrecl fiom May t9 Scptqrnber. R-1funan lvas
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sofl on thq Chii'1ese;.,rn1i:11,: counler-:lttacl<",1 by or.,rtirlg na,o t:[,his r:rir.ics fi.orn rlre
All.u:te, Fgrallfi!11 re91gn+rlbn rvis foiceil (r,vitlr ;rn irfl':opriiile fircc-s;rving story)
and:dre legrslarulg \r1til..i reqoln'urcrl in.Fe bruar,/.
' ',.The.qEqidr.re.grf bitteiness;ibourrhese'er.'enrs, u'hieh.in tJrcrnsrlves oriqirurcd irL
, ,biltf,11C1l tagial'frictiont bould:.{till bc seirn veiris;lrrrr:r. I:ur lrnet, r'lr:rr rbis'i:itrelncss
ulal a.fogcghc rnllst,considcr.in decitliirg',vhirttb clo rborrL lVong:rncl Z:ringel,lip.
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l*ir',1"*ii7..{ tirar tre liad to c1e .rliwirlr rhc sirL'rrl-r.Lrn l,lriblcnr ol ruhrr ro r lo l trrruL thc
nv9 men,..BLlltrealgo luierv that: how'.lrd clerh rvirL tlurn u.outtl altbct iris r-ipriorrs
on hirrdlirrg dre liro-Xas eggabiirliecl by the llirrisLL'y oi Lrtror: Scvcral ,Lhcrii,rriycs
wcle of,ren tojhinri FJeicould dr-rplicate pos.itions, pairiirg a {igurelrr"rril NIrlly r,,,irh r
Cllinese',ra'l1o.
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cor-rlcl
simply siiril
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continue with riq plgqsiit ptaffing arrqrgeincnis. Anotlre r roLrre ri'oLr ltl Lc:rt.r nrlcn1p1
f
tg.Qynfl yi$-rh-e g6$lnrnenrreqgrirenlcnr as quit:l<ly arrcl fr-rlly rrs po:;siiile, i\riiiigiqnil!1t he' miglrt plan:'i jlrdicious'mLr oirhise appro;rcl rrs.
;As.hg:cenpi{91e{,thqge 6pqons;,hersrarreri ro liry out tiie_ f.rt:rs he vr,or-rI.,1 nccci i6
atnotlgMalay'$tiranQtinese1'.'..;'.''.'
Because dre plesqure raj atffact the
",nJltigh.,
fe''Mally.g.rdrurcs availlblc
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diecontextofaninct:easingiyanti.expauiatEclii:rate.'
A liectge against tlre furure nrigirt.be to aclvisc he:acl ofllce lo ,scll or ro nrcrqc
s'ith a.local bartking nenvork rh.o,,gh whi'.h lnternational's sentiges couid b. ,r-raii-]'
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