Professional Documents
Culture Documents
Email
How to Address Other Internet Users
E-Mail Etiquette
Managing PC to PC Calls
Setting Up Your Computer
Initiating a Call
Receiving a Call
If you use an online service such as America Online, you may be accustomed to
addressing E-mail to fellow member John Doe simply by using his AOL user name,
"JDoe." But if you were on another service provider and wanted to send E-mail to
John Doe, you would have to address the message properly in order for it to
transverse the Internet.
username@domain.top-domain
"Username" is, of course, the user name of the person holding the account.
"Domain" refers to the name of the computer that holds the user's account
(usually a close match to the service name).
"Top-domain" refers to the top-level domain name, indicating the nature of the
computer system containing the account. The following are the common top-level
domain names in the United States:
Following this protocol, John Doe's Internet address on America Online would be
"jdoe@aol.com," where "jdoe" is the user name, "aol" is the domain name, and "com"
is the top-domain name.
Try it! In the form field below, type the E-mail address of Dr. Amy Smith, a user
whose user name is "asmith," and who has an account with an Internet service
provider whose domain is "networld" and whose top-domain name is "org." Then
click on "Go!"
Internet top domains outside the U.S. contain an extra two-letter extension
indicating the country of origin. If John Doe had an account on the Websys
E-Mail Etiquette
Because of the high potential for misunderstanding the intent of an E-mail message,
you should be aware of the following points of "netiquette" when communicating via
E-mail:
b. The password should be something you can easily remember but it should be kept
confidential so others cannot read your mail.
e. “Verify your Registration” by entering the code shown: Type the letter/number
combination in the box exactly as you see it. The example below would be: ceF3FA
f. Read the "Terms of Service" agreement and, if you accept the terms, click on the “I
Agree” button.
If your Yahoo ID has not already been taken, Congratulations, you’re done! If
someone has already chosen your ID, choose another. Some common solutions are to
add a number or an underscore. Ex: johnsmith2005 or john_smith.
You can now tell your friends and acquaintances your email address which will be
(Your Yahoo ID goes here)@yahoo.com.
How to sign in
Note: If your mail screen doesn’t look like this, you’re probably using Yahoo!
Mail Classic instead of the All-New Yahoo! Mail. You can either go to the
tutorials for Yahoo! Mail Classic or learn how to switch to the All-New Yahoo!
Mail.
Your mail will appear on the screen with unread letters in bold type. Click on the line
under Subject to open each piece of mail.
4. You can also double-click the message to have it appear on a separate message
tab.
6. To leave the message tab open and return to your Inbox, click the Inbox tab.
Important Note: When using the public computers in the library (or any public
internet terminal), don’t forget to Sign Out at the top of the page.
Replying to a Message
4. When you finish typing the reply text, click the Send button.
You aren’t just going to read your email, right? Let your friends hear from you by
sending them email messages.
3. In the To box, type the email addresses of the person or people to whom you
want to send the message.
4. In the Subject box, type the subject of the message—a few words to give the
recipient an idea of what the message is about.
Tip: Notice that the tab title changes from "New Email Message" to the
subject of the message when you click outside of the Subject box.
5. In the large text box, type the body of the message—the text of the message
you want to send.
The Yahoo! Mail Home tab is your personal Yahoo! Mail page. Make yours unique
by:
There are several ways to access your Inbox when the Home tab is displayed.
• Select the Inbox folder in the list of folders on the left side of the window.
1. On the right side of the Home tab banner, click Select a City or the currently
displayed city.
2. Type a city and its location in the box, then click the Go button.
1. To read a news story, click on the headline of the story in the left-hand panel
of the Home tab.
To return to Yahoo! Mail, click the browser window that displays your Home
page.
2. To change the category of news headlines, click a tab at the top of the left-
hand panel of the Home page.
Yahoo! Mail updates your Home tab with your selected news category.
1. Track upcoming events on your Yahoo! Calendar by reading the Calendar Bar,
which spans the bottom of the Home tab.
Click the right arrow to view later events on your Yahoo! Calendar. Click the
left arrow to view earlier events.
To set the page you see when you launch Yahoo! Mail:
3. To view the Home tab immediately upon logging in to Yahoo! Mail, click the
Show me the Home Tab button.
4. To view your Inbox immediately upon logging in to Yahoo! Mail, click the
Show me my Inbox radio button.
5. Click the Save Changes button to save your settings.
Before downloading and installing Yahoo! Messenger, make sure your PC meets these
minimum requirements:
Here's How
click messenger.yahoo.com
4. Follow the online instructions to get the latest version of Yahoo! Messenger.
Use your Yahoo! ID to sign in and start communicating with any of your contacts who
are currently online.
• In the Standard toolbar of your web browser, click the Messenger icon
Tip: You can reset the last two options through the Yahoo! Messenger Preferences
window.
Messenger immediately gives you a list of matching contacts from your Yahoo!
Address Book along with communication options for each contact. As you continue
typing, the list of choices narrows. Find the contact you want? Just click one of the
communication options.
1. In the Contact Search Bar, begin typing a name, nickname, Yahoo! ID, phone
number, email address...just about any information you have in your Yahoo! Address
Book.
Messenger immediately displays a list of names from your address book that have
matching contact information.
2. Continue typing to narrow the list of search results, then select the contact along
with the communication option.
Messenger opens the window appropriate for the type of communication you've
chosen (for example, a Yahoo! Mail compose page for sending email or an IM
window for sending an instant message).
Tip: You can also stop typing and just scroll through the list of matching contacts to
find the person you want.
What’s Next
You can use the Contact Search Bar to communicate with anyone, even if the person
isn't in your Yahoo! Address Book. For example, if you know the email address of
Getting Started
Now that you've installed Yahoo! Messenger, you're ready to start using the collection
of features that let you communicate with your friends in a variety of ways.
Personalize Yahoo! Messenger and let your friends see your different personalities
and moods using:
Emoticons—a small character that shows someone how you feel during an IM
conversation. Happy , Sad , Laughing , and many more.
Avatars—special types of display images. Avatars are characters you can
personalize and use when interacting with friends online. By changing hairstyles,
clothes, accessories, and backgrounds, you can create your own unique persona.
Audibles—animated characters that say things out loud. Send them to someone in
an IM conversation to say hello, goodbye, and more
Follow the quick start below to add contacts, invite friends, and start using Yahoo!
Messenger to communicate with anyone anywhere in the world.
The Messenger List is a list of contacts (your friends, family, and associates) who also
use Messenger. You can communicate with anyone on your Messenger List—send
instant messages, make calls, play games, and more.
The list displays on the Messenger tab and includes groups of contacts.
Populate your Messenger List with contacts by asking people who have a Yahoo! ID
if you can add them to your list. You can also invite people to join you in using
Messenger. Once you and a contact agree to communicate, you can use any of Yahoo!
Messenger's features to interact with each other.
Your Messenger List includes a contact card for each contact that provides quick
communication access and the contact's main details, such as phone number
and Yahoo! ID. Use this card to quickly send an instant message, make a call, send an
email, and more.
Here's How
Messaging a Contact
Instant messaging is the ability to exchange messages in real time with other people
over the Internet. Similar to email, instant messages consist of text that you and your
contacts send back and forth. But, unlike email, you don't have to wait hours or days
for an answer. As the name suggests, messages usually arrive instantly.
The Messenger window displays lists of contacts on its Messenger List and Address
Book tabs and provides access to the Instant Message (IM) window shown below.
This window is the interface for typing, sending, and reading instant messages.
Tip: To learn more about an area on the image, hold the cursor over the descriptive
text.
You can send instant messages to contacts in your Messenger List or your Messenger
address book or to anyone else if you know their Yahoo! ID and if they are Messenger
users.
In the Messenger List, move the cursor over the contact's name, then
click the instant message icon in the contact card.
In the Address Book tab, move the cursor over the contact's name and
click the IM button.
4. In the input area of the IM window, type your message, then press the Enter
key on your keyboard or click the Send button.
You can instant message anyone who is a Messenger user if you know the
person's Yahoo! ID , even if that person isn't on your Messenger List.
Tip: Consider adding people to your Messenger List so that you can easily
communicate with them whenever you like. See the Adding Contacts to Your
Messenger List tutorial for more information.
Here's How
3. Enter the Messenger ID of the person your want to message, then click the
OK button.
An IM window opens, where you can begin conversing with this contact.
Sometimes you may want to send the same instant message to more than one contact.
For example, you might instant message several contacts in your department about an
upcoming conference call, or you might instant message your department group about
food being served in the break room. You can include people with Yahoo! IDs who
are in your address book but not on your Messenger List. (They must be Messenger
users.)
When you message multiple contacts, including groups, you write your first message
in the Send Message to Group window, which includes all of the selected contacts.
When you click the Send button, each contact receives your message. A separate IM
window opens on your screen for each reply, and you continue your conversation with
each individual separately from the others. You are no longer messaging the group as
a whole.
Here's How
Tip: If your last selection is a group, the menu option reads Send
Instant Message to All in Group.
3. In the Group window, type your message, then click the Send button.
Note: If you want to include all contacts in a group, select the group
before opening the Send an Instant Message window. All of the
contacts in that group will be selected when you open the window.
6. In the Group window, type your message, then click the Send button.
Use Yahoo! Messenger to call and talk with friends over the Internet just like you're
on the phone. All you need is a headset or a microphone and speakers. It's that easy.
Before placing or receiving a Yahoo! Messenger call, make sure you are using a
suitable headset or a microphone and speakers, and then check that they are set up
properly by running the Call Setup Assistant.
Here's How
3. Click the Open the Call Setup Assistant button to begin checking your
microphone and speakers.
4. Click the Next button in the first screen of the Setup Assistant.
5. In the Microphone Set Up window, select the microphone you want to use,
then speak into your computer's microphone to test its reception.
6. In the Speakers Set Up window, select the audio output device you want to
use. Then slide the volume until you comfortably hear the music played by
Messenger.
7. If you want to hear a ringtone when someone calls you, check the box next to
Play a ringtone when I receive a call under the Ringtones section in the
Preferences window.
Tip: A ringtone is one way that Messenger alerts you to an incoming call.
Messenger also displays a pop-up box showing the name of the caller.
Disabling the ringtone does not disable the pop-up, so you always know when
a call comes through as long as you are signed into Messenger.
8. Choose the frequency of the ringtone from the Frequency pull-down list.
You are now ready to begin talking with your friends, PC to PC.
You can use Yahoo! Messenger to place an Internet call from your PC to another
Messenger user's PC anywhere on the Internet.
Here's How
o You can click the Call computer button without selecting a name, or
select Call Computer from the Actions menu to open the Call
Computer window. Then select the contact of your choice, and click
the OK button.
2. All of these actions open the IM window (if it is not already open) in calling
mode, and the timer begins timing the call. The End Call button allows you to
end the call at any time.
3.
4. Your contact can accept or decline the call or accept instant messaging (IM)
only. If your contact is away from the computer or just does nothing, the result
is the same as declining the call.
o Accept: The connection is made, and you can begin talking just like
you do on the telephone.
o Decline: After several rings, a prompt invites you to record a voice
message. Simply start speaking after the tone, just as you do with
telephone voicemail.
o IM Only: The call ends, and you return to the IM window in
conversation mode. You and you contact can type messages as usual.
Receiving a Call
Any Messenger 7 user who knows your Yahoo! ID and who has the right equipment
can call you using Messenger, even if you're not currently instant messaging each
other. Your friends can even call you and leave voice messages when you're not online
or not accepting calls.
Here's How
And, if you have an IM window open with the contact who is calling, the call
area of the window changes to show that there's an incoming call.
In both cases, you'll also hear a ringtone if you have enabled ringing. Respond
by clicking the appropriate button:
If you don't choose any of the available responses within about 20 seconds, the
call terminates and the caller has the option of sending you a voicemail
message. If you have an IM window open with the caller, you'll see an inline
notification about the missed call.
2. Once you accept a call, the IM window changes to show that you're connected,
with a timer indicating the length of the conversation so far and status displays
for the microphone and speaker.
Either you or the caller can end the call in progress ("hang up") at any time by
clicking the End Call button.