Bilingual and proficient in writing and speaking in both Spanish and English Ability to relate with customers of diverse backgrounds; help gain trust and confidence Excellent customer service and relationship skills Enjoy a challenging, active, and hands on work The ability to learn many different types of careers such as computer based, technical or labor jobs. The ability to find solutions too many problems, and take my time to resolve the issue. Proficient in Word, Excel PowerPoint, as well as many web based programs. PROFESSIONAL EXPERIENCE
VELOCITY, DRAPER, UT Auto Body Prepper Sanded cars and prepared them to be painted Polish cars and minor body work
Sept 2015- May 2016
ROCKY MOUNTAIN COLLISON, WEST VALLEY CITY, UT
May 2009- Sept 2014 Auto Body Prepper and Painter Sanded cars and prepared them to be painted Selected shades of paint by using a computer system and applying correct shade to cars and painted cars Assisted Customers with translating to English MIRROR IMAGE AUTO BODY, MIDVALE, UT Jan 2008- May 2009 Auto Body Prepper Sanded cars and prepared them to be painted Selected shades of paint by using a computer system and applying correct shade to cars XANGO LLC, LEHI, UT May 2005- Jan 2008 Customer Service Representative Answered incoming calls for distributors and assisted them with their purchases and questions Made outbound calls to follow up on customer satisfaction Processed credit card and automatic payments through their database Followed up with distributors and checked shipment status Corresponded with various departments to insure the best quality and prompt service ACS; BOOST MOBILE, SANDY, UT April 2004- May 2005 Customer Service Representative Answered incoming calls for customers and helped with telephone and account activation Reviewed statements with customers and answered billing questions Achieved daily incoming call and answering goals for our client EDUCATION Salt Lake Community College Currently attending Computer Science Associates