How to Write Good Email Quiz

Q1.

What is a subject line compared to?

a. Headlines
b. Hand-outs
c. Topics
d. Instructions

Q2.

Hi is the most preferred and formal form of salutation.

a. True
b. False

Q3.

How to highlight important information in an email?

a. Uppercase
b. Italics
c. Underline
d. Bold

Q4.

Which among these must be followed while writing an email message?

a. Long sentences
b. Bulleted and numbered lists
c. Crucial information at the end of the message

Q5.

In the salutation of a message to multiple recipients, address:

a. Important recipients
b. First two
c. Everyone
d. Any one

Q6.
We must always greet everyone with their first name, irrespective of their
cultural background.
a. True
b. False
Q7.
An inverted pyramid structure for a message ensures the message is in the
following order:
a. Most important message, less important message and least important
message
b. Least important message, less important message and most important message

c. Least important message, additional message and crucial message

d. Most important message, crucial message and additional message
Q8. Ideally, the length of an email message should not be more than:
a. One paragraph
b. Two paragraphs
c. Three paragraphs
d. One screen length
Q9.
It is not necessary to be courteous in your message; it is just an email, and no
one remembers it.
a. True
b. False
Q10.

What should you follow while writing an email?

a. Writing in anger
b. Uppercase
c. Spell check
d. Emoticons and SMS language

Q11.

Which of the following is a basic email etiquette that we must follow?

a. Timely acknowledgment of an email
b. Sharing capability or inability
c. Both A and B

Q12.

What does writing an email in all caps means?

a. Important
b. Imperative
c. Urgent
d. Shouting