EMG 371-3

Managing Change in Organizations

S.F.Fasana
Faculty of Management
Uva Wellassa University

Learning Outcomes
Identify what is meant by diversity and how it has
become an important dynamic in the field of
management and organizational behaviour.
Examine diversity in todays organizations and the
individual and organizational approaches to effectively
manage diversity.
Discuss the meaning of ethics and the major factors of
ethical behaviour
Relate some of steps that can be taken to effectively
address the major critical concerns.
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What is Diversity?
Dissimilarities/ similarities among people in age,
gender, race, ethnicity, religion, sexual orientation,
socioeconomic
background,
and
capabilities/
disabilities, and any other characteristics used to
distinguish between people
workforce diversity is no longer just about antidiscrimination legal compliance. concept of workforce
diversity is the impact of corporate performance.

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The Nature of Diversity

Specific Characteristics of Diversity
Age
Gender

Ethnicity
Education
Other Characteristics of Diversity

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The Nature of Diversity

The Major Reasons for Diversity

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Managing Diversity
Where do managers need to be in terms of

diversity
Understand themselves
Understand others
Understand the cognitive processes by which
others view others
Know what to expect when different types of
people get together
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Managing Diversity
Multicultural Organization
The
true
multicultural
organization
is
characterized by core cultural values and an
ongoing commitment to eliminate social
oppression throughout the organization.
All members of diverse cultural and social groups

are involved in decisions that shape the mission,

structure, technology, and products and services of
the organization.
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Managing Diversity
Developing the Multicultural Organization
Exclusionary organization

Club organization
Compliance organization
Affirmative action organization

Redefining organization
Multicultural organization
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Managing Diversity
Individual Approaches to Managing Diversity
Learning
- Heart of learning process is communication
- Managers can also being to develop a personal style
that works well with each member of a diverse group.
Empathy
- Put yourself in other persons place and see things

from his point of view

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Managing Diversity
Organizational Approaches to Managing
Diversity
Testing

Training
Mentoring
Work/Family Programs

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Managing Diversity
Work/ Family Programme
Flextime

Compressed workweek
Job sharing
Telecommunicating

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Flex time

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Ethics and Ethical Behavior

in Organizations
Business ethics are ethics that refer to the moral

rules and regulations governing the business

world.
In other words, they are the moral values that
guide the way corporations or other business make
decisions.
Ethical behaviours are determined by individuals,
groups, cultural, organizational and external
environment factor.
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Ethical Issues in Organization

Sexual harassment
Pay and promotion discriminations

Employee privacy issues

Play politics
Briberies and corruption

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Eliminate ethical issues in

Organization
Examine the characteristics of deaf ear organizations
Foster management support and education
Stay vigilant
Take immediate actions

Create the state of the art policy

Establish clear reporting procedures
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Thank You

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