Peoplecart

Culture | Gamification | R&R

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Peoplecart

Founded in 2011, www.peoplecart.com offers enterprise applications to tech-drive R&R, simplify global
redemption and gamify engagement. Our culture-rewards (TM) platform helps organizations to align their
employees to changing c-priorities, and drive culture of high performance, innovation, learning and
appreciation.
Company is conceptualized and based out of Austin, Texas with affiliated R&D and business
development center in Hyderabad, India. Peoplecart, currently, has presence in India, Middle East and
South East Asia

Founding and senior team has experience of working in learning enterprises with large R&SR budgets.
Areas of expertise included Solution architecture, Development & Deployment, HR consultancy, Marketing
and I-Banking areas in firms such as Ernst & Young, Tech M, Oracle, Aon Hewitt etc.
State of the Art technology platform to connect multi- location/ cross- functional people teams to be
more collaborative, appreciated & productive.
Part of Microsoft Biz Spark Program and shortlisted by SAP as one of the emerging business models,
globally, for HANA implementation

Winner of Innovation in Talent Management for a large retail Client at 6th HR Tech Asia Congress,
Kaulalumpur, Sep 10, 2015
Winner of Best Rewards & Recognition Programs at World HRD Congress, Mumbai, Feb 16, 2016

Case Study I | Technology

Highlights
A renowned Financial Services Company was looking at an integrated solution to develop a culture of positive appreciation
across its 10,000+ workforce in India. Peoplecart deployed an automated solution with the following features:
Peer to Peer Endorsements
Across the organization - any employee within the organization can give away a badge to another employee within,
across designations, Service lines, locations etc.

One per Month - each employee can give away one badge a month to his applaud
Names of the Badges - These badges could be defined as simple badge such as I applaud with option to
comment, initially and will be subsequently extended either by ABCs organization values (for ex: Gr8 on integrity,
respect & teaming etc.) or by Balanced score card components (for ex: Hi5 on Market leadership etc.)
Hall of Honor - 5 such badges would get an employee entry into Hall of Honor. Each entry will be part of Hall of
Honor for minimum 90 days. Hall of Honor in the landing page would show recent 10 entries
Rewarding - Badges could have monetary value of INR 250 (or any other value) each and could be redeemed
against multiple national vouchers such as Shoppers Stop, Spencers, Caf Coffee Day, Tanishq etc. We could also
help print, customize and produce your branded merchandise through our partners at best market prices, if thats
required

Baseline Appraisal Reports - Analytical insights based on real-time data on organizational / BSC values

Connect Workforce
Recognize top contributors
Access analytics & pre-appraisal
reports
Identify gaps in practice of key
organization values/ parameters

Case Study II |Global Redemption

A global technology company focusing on VAS based solutions for Telecom companies, was looking for a solution that could
extend the same rewards experience to all its employees across 22 countries in America, Europe, Asia & Africa:
Peoplecarts solution was built with the following features

Local reward options in each of the 22 locations - First time catalogs set up in countries like Burkina Faso, Gabon,
Chad, Niger, Indonesia & Philippines
Regional mapping of employees to catalog - System validates location with login credentials to ensure employees
are directed to the relevant catalogs with reward options in the local currencies
Region wise Analytics dashboard - Decision enabling analytical dashboards for leaders with metrics based on
geography, business unit, and reward classifications
High engagement - being created through a series of interventions that include catalog promotions

1 Integrated Platform

250 Reward Options

22 Countries

Key objectives
First time ever local redemptions in
West African Nations
Wide variety of experiential reward
options across all geographical
locations
Custom analytics and dashboard
views for leaders
All Recognition programs to be
managed on a single integrated
platform

Case Study III |Consulting

Highlights

Org Value Reinforcement Define desired behaviours that are inspired by organization values and drive their demonstration in everyday
operations
Establish a clear link between demonstrated behaviours & desired outcomes across well defined milestones
Popularise values, improve their linkage to everyday actions
Create a culture of thanking, sharing & celebrating together, amongst peers & across the hierarchy
Inspire greatness through the creation of Role Models& Stories of Success at the workplace
Provide employees with a greater choice of rewards that are exclusive & experiential in nature
Critical Factors
Clearly defined and communicated Expectations/
Criteria for Recognition
The Reward of Choice
Real-time Recognition of Positive Events

Translate Experiences in Memories

Evaluate Effectiveness of the Framework

Elements Driving Success

Wall of fame ensures, employees know why , what behaviour/ outcome has been
rewarded
Employees can redeem reward points across a variety of choices
P2P badges, Value Cards available on the floor & provision of Mobile App
Personal recognition book that highlights all workplace achievements rolled up into
a pre-set PDF template

Defined metrics for assessment & schedule for review of the framework

Performance Awards
Peer-to-Peer Badges - Value Cards,
Individual Awards - Mustang (or) Top
Gun, Team Awards - The A Team,
Privilege Circles - Future Gold/
Platinum Clubs, Chairman Club
Milestone Awards
New Arrivals - Value Litmus,
Personal & Service Milestones 2gether, Development Plan
Milestones - IDP Phases

Product Benefits & ROI

Culture-the-change to align to evolving

Savings on HR team time & technology development costs

Around 10% of monthly HR/ R&SR team's
time - by automation and simplification of
R&SR programs.
This could release HR time from non core
activities such as maintaining / managing
xls, creating internal briefs/ reports,
developing new features, purchasing/
stocking/ disbursing vouchers/
merchandise

Cloud Technology

Capability to run analytics

revenue & growth priorities
Around10% of value of annual increments
High Revenue line impact
towards insightful decisions plus
qualitative benefits of a data driven
Align workforce to result in business
process.
improvement
Allows you to measure the effectiveness of
R&SR programs as well as create preappraisal profiling of all employees. This
profiling could also be used to supplement
Gamification of organization objectives &
and/ or validate line Managers
Individual Development Plans
recommendations for annual promotions/
Around 10% improvement in business
increments
metrics.

Improvement in perceived value/ takehome value of the reward by the

employees
Around 20% of monthly R&SR budget.
Through wider choice of
vouchers/merchandise to redeem,
experiential options such as golf coures,
managed holidays etc. and learning
options such xls, communication,
managerial skills

Improvements in Minimum Base

Performance by employees, lowering
attrition, longer retention of top of the bell
curve, quicker productivity for new
joinees, reinforcement of org values and
many others

Product Benefits & ROI

Employee Disengagement & Turn Over impact organizations to the tune 150-300% of their Annual Gross Salaries. PPLCRT platform addresses this key problem for CHRO/ CXOs.
Our CTC platform also assists CEOs in aligning Employees & Stakeholders to evolving revenue & growth priorities that impact the top line directly.

Product Benefits & ROI

Organizations adoption of R & SR

Source - Gartner (June 2015)

Plan to use in next 12 months

17%
Already Using

16%

No plans within 24 months

09%

40%

19%
Dont Know

Considering in 13 to 24 months

Organizational opportunities for usage of breakthrough technologies

Source - Deloitte (2015)

As per Deloittes research, Culture

& Engagement presents the largest
opportunity for innovation through
practices and the usage of
breakthrough technology. Gamified
rewards & recognition plays an
enabling role in all the top 3 areas of
HCM.
Importance

Readiness

Social Recognition & Rewards becoming mainstream, replacing the traditional bell curves in talent management

Reward Options

Choice of Categories :: 12+

Brand Partners :: 1000+
Countries covered :: 50+

Global Catalog

R&SR Redemption Options from

India & Across the Globe

Automation all the way till redemption

Happy user experience and higher take-home value as

compared to cash
Glocalized Catalog for a Connected Global Workforce
Option to integrate your own branded merchandise as
redemption option

Peoplecart
R&R | Gamification | Culture-The-Change

contactus@peoplecart.com
Peoplecart LLC, Austin, Texas, United States
Peoplecart Private Limited, Hyderabad, India
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