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Online Complaint System

IntroductionThis project is a system that can be use either as a static system or


as a dynamic system that is as an online system for managing the
complaints of the city. The purpose of online complaint registration is to
manage and maintain the condition of the services provided by the state
government better. User of this system can register on the system and
submit his complaint regarding crime and theft problems.
According to the allotted complaint number processing will be done to
solve the problem.
Purpose:
Purpose of online complaint management is to reduce the load of
individual complaining regarding police services and make the problem
solving faster. This system will automate the task of complaining and
increases the awareness of a particular society about its problems and
encourages them to take a step towards solving them. It is efficient and
maintains the department specific complaints.

The following key factors describe its purpose precisely and in the best
manner: Paperless Record Keeping.
On line as well as a desktop system.
Cost effective.
Department specific complaint registration.
Problem solving through computer reduces human effort.
Reduces time spent in manual complaining.

ScopeThis system is designed specially for the citizens of a city. It


provides a complete solution for complaining system. This system
facilitates complaining through:a. Online Complaint registration.
b. User can register area specific complaints.
c. Administrator can view the profile of the users.

Project Title

: Online Compliant System

Opearating system

: Windows Xp

Environment

: Asp.Net

Database

: Sqlserver 2005

Business logic

: C#

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