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EFE Matrix

Key External Factors

Weight

Ratings

Weighted
Score

OPPORTUNITIES
1.

Could develop new products.

0.02

0.60

2.

Local competitors have poor products.

0.03

0.45

3.

Unrelated diversification.

0.03

0.10

4.

Since pak has one of the least cocentrated


retail market in the world with state owned
utility stores corporation holding

0.02

0.20

5.

Around 0.3 % of the market. USC has given


license to many Super Stores which is a
seems to be a good oppurtunity as they can
make alliances with them.

0.02

0.04

6.

Aaround 40% tea is smuggled so that can be


catered too by unliever thus a big market
remain un-addressed.

0.03

0.06

8.

Only urban area are familiar with shampoo


there still awaits a long way to go.

0.04

0.12

End-users respond to new ideas.

0.03

0.06

10.

Support core business economies.

0.02

0.02

11.

Could seek better supplier deals.

0.02

0.06

12.

Strategic acquisitions can help Unilever to


expand its business.

0.02

0.08

13.

Population continously increasing in


Pakistan.

0.03

0.12

14.

Huge potential in the rural areas of Pakistan

0.03

0.12

15.

Big opportunity in food business.

0.02

0.08

16.

Export opportunity of hlal foods to Foreign


Countries.

0.04

0.12

9.

17.

Younger generation is becoming look and


beauty conscious.

0.04

0.08

18.

More awareness about hair protection and


hair cleanliness.

0.04

0.08

19.

New soups can be introduced in winters.

0.03

0.03

20.

E-commerce- Online Selling can be initiated.

0.03

0.09

21.

Forward Integration can be done by


launching unilever stores

0.04

0.08

22.

Enough space available for launching of


nutritious food items.

0.03

0.12

23.

Like Pepsi's Lays and P&G's Prigle can Come


up with Chips.

0.03

0.12

24.

Pakistan is the third largest importer of tea


in the world so huge potential in tea
farming.

0.04

0.12

25.

Huge oppurtunity is awaiting in detergent as


about 50% of the population uses laundry
soap for fabric washes.

0.04

0.12

THREATS
1.

Legislation could impact.

0.02

0.04

2.

Existing core business distribution risk.

0.02

0.04

4.

Retention of key staff critical.

0.02

0.08

5.

Could distract from core business.

0.01

0.01

6.

Possible negative publicity.

0.01

0.02

8.

Vulnerable to reactive attack by major


competitors.

0.02

0.02

Health consciousness people may find an


alternative low calorie diets and exercise.

0.01

0.03

10.

Low GDP growth rate.

0.02

0.02

11.

Deteriorating security conditions.

0.01

0.04

12.

Energy shortage.

0.01

0.02

13.

Smuggling of tea and its own international


products.

0.02

0.06

9.

14.

Deteriorating value of Pakistani currency.

0.01

0.02

15.

High taxation.

0.02

0.06

16.

The local companies.

0.02

0.08

17.

Price wars.

0.01

0.04

18.

Competitors' aggressive marketing.

0.02

0.08

19.

Religious Semitism can be provoked being a


Non Muslim MNC.

0.02

0.06

20.

Distribution and Retailer ship can be


compromised for various reasons like they
may go bankrupt or other factors could
influence which will have direct impact on it.

0.02

0.04

21.

Due to Political situation their top notch


could migrate.

0.01

0.02

22.

Strategic allies might seek for better


opportunities.

0.01

0.02

Total Weighted Score

1.0

3.87

Total weighted score of EFE matrix of UNILEVER (3.87) shows strong response of company
towards external factors.

CPM Matrix

Critical Success Factor

Weight

P&G

Lakson

Reckit

1.

Advertising.

Rating

Score

Rating

Score

Rating

Score

0.1

0.4

0.2

0.03

0.09

0.36

0.18

0.27

0.1

0.3

0.04

0.03

2.

Product Quality.

3.

Price.

4.

Management.

0.04

0.16

0.12

0.16

5.

Financial Position.

0.04

0.16

0.12

0.12

6.

Customer Loyalty.

0.06

0.24

0.18

0.18

8.

Marketing/Branding.

0.04

0.16

0.08

0.12

9.

Market Share.

0.06

0.24

0.12

0.18

10.

Infrastructure.

0.05

0.15

0.20

0.10

11.

Technology.

0.06

0.24

0.12

0.24

12.

Assets.

0.06

0.18

0.24

0.12

13.

Distribution & Network.

0.03

0.12

0.06

0.12

14.

Logistics and Supply Chain.

0.06

0.24

0.18

0.24

15.

Potential Human Resource.

0.05

0.20

0.15

0.20

16.

Consumer Feedback System.

0.04

0.12

0.08

0.08

17.

Product Line

0.04

0.16

0.12

0.12

18.

Strategic Alliances

0.04

0.12

0.12

0.12

19.

Research & Development

0.04

0.16

0.08

0.16

Total Weighted Score

1.0

3.71

2.39

2.59

IFE Matrix

Key Internal Factors

Weight

Ratings

Weighted
Score

STRENGTHS
1.

Customers Loyalty.

0.04

0.16

2.

High dividend pay out.

0.03

0.12

3.

International brand strength.

0.03

0.12

4.

Market share of 41%

0.04

0.16

5.

Strong financial position.

0.04

0.16

6.

Have won more than 10 awards.

0.03

0.09

7.

Oldest MNC of Asia

0.04

0.12

8.

Highly Motivated Human Resource

0.06

0.24

9.

Vast Distribution Networks.

0.05

0.20

10.

Large range of brands to match the diversity of


its consumers.

0.03

0.09

11.

Committed to business ethics, safety, health,


environment and community.

0.05

0.15

12.

An Active participant in Social Service.

0.03

0.09

13.

Latest state of the art facilities and technology.

0.03

0.12

14.

Possess multiple international standard


certifications like ISO 9001, ISO 14001, OHSAS
18001.

0.02

0.06

15.

Well-established brand name.

0.04

0.16

16.

Good social responsibility to shareholders and


employees.

0.04

0.12

17.

Established Raabta Consumer Careline for their


consumers.

0.04

0.12

18.

Spare manufacturing capacity.

0.03

0.09

19.

Enjoying market edge of 41% in FMCG


industry. UNILEVER is at number one in ice
cream segment

0.03

0.12

WEAKNESSES
1.

Strategic Alliance

0.02

0.02

2.

Costly Products.

0.04

0.08

3.

Discrimination among Employees.

0.03

0.03

0.01

0.01

4.

Weak Web Presence.

5.

Contradictions on website.

0.02

0.02

6.

Only 1500 Employees are on their Payroll as


per website.

0.02

0.02

7.

Many protests have been conducted by labour


Unions against Unilever Pakistan.

0.02

0.02

8.

Accused of involvement in exploitive tactics


against indirect employees.

0.01

0.01

9.

Not able to manage factories on their own


closing and outsourcing.

0.01

0.02

10.

As per IGI Security Report, The main focus has


been investing in HPC business constituting
over 60% of the total advertising expenditure.
However, the growth in sales has lagged the
growth in advertising spend.

0.02

0.04

11.

Heavy reliance on casual, temporary and


agency workers, workers whose contracts bring
them no job security and inferior pay and
benefits to those formally employed by
Unilever, is the rule throughout the company's
operations.

0.02

0.02

12.

Recently, ULEVER has closed down the Karachi


tea factory in view of low demand and sales
volumes.

0.01

0.02

13.

Using Nameless Factories for Prduction as in


the case of Tea, in Karachi.

0.01

0.02

14.

Unilever systematically violates worker and


trade union rights through direct attacks on
trade unionists

0.02

0.02

15.

Indirect Distribution Network.

0.01

0.01

16.

Had to sale dalda.

0.02

0.02

17.

Operational Complexity.

0.01

0.01

Total Weighted Score

1.0

2.88

The score 2.88 shows that company has solid internal position, its strengths are overcoming
the

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