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Williams Sonoma Singapore, Inc chosen suppliers

Dear all,
Following the nomination of Damco as Williams-Sonoma Singapores 3rd party logistics
provider, we enclose herewith instructions received from Williams-Sonoma Singapore for
you to work hand in hand with Damco to manage Williams-Sonomas supply chain in
their new business venture of Alshaya to Middle East.
Damco is part of the A. P. Moller-Maersk group of companies, one of the largest
providers of global supply chain solutions. We have a proven track record both globally
and locally and look forward to attending to your shipping needs for your WilliamsSonoma Singapore cargo.
We offer a one stop shopping concept and our portfolio includes Warehousing and
Distribution for domestic and international markets, Air/Sea and Sea/Air Freight
Forwarding, Ocean freight Forwarding, Customs Clearance, Consolidation, Container
Freight Station (CFS) Management and many other client specific services (such as label
printing). To find out more details about our products and services, please visit our
website at: www.damco.com.
If you find any page(s) missing or any query, please contact our office immediately and
we will send the documents to you or make clarification as soon as possible. Your silence
will be considered as confirmation of full receipt and strict adherance to all the operation
process mentioned herein.
Please read the enclosed documents carefully as they clearly outline all the shipping
instructions from Williams-Sonoma. The publication of these documents will in no way
limit or prevent any changes to the enclosed procedures, as the documents will have to
meet the needs of your company and the changes in the market place.
If you have any questions please feel free to contact us at the below address. Damco
looks forward to working with you in the near future.
Yours sincerely,

Maersk Vietnam Ltd.,


Zen Plaza Building
54-56 Nguyn Trai Street, District 1
Ho Chi Minh City, Vietnam
Phone: +84 8 35203705 Fax: +84 8 8 233516 Email: DVNSGNWSIVNM@maersk.com

VENDOR LETTER
To
:
Attn
:
From
:
Date
:
Subject :
Shipments

Williams Sonoma Singapore., SUPPLIERS


Import and Export Department
Damco Ho Chi Minh City
27 JAN 2014
WILLIAMS-SONOMA SINGAPOREs Vendor

Instructions

for

Vietnam

Dear Sir or Madam,


This letter will provide you with a detailed overview of the processes involved.
TABLE OF CONTENTS
1. DAMCO CONTACT DETAILS
2. VENDOR BOOKING REQUIREMENTS
3. CARGO DELIVERY
4. KUWAIT CONFORMITY ASSURANCE SCHEME (KUCAS) - TECHNICAL
EVALUATION REPORT
5. REQUIRED DOCUMENTS AND SORT ORDER
6. SHIPPING INSTRUCTION & FCR RELEASE
7. LOGISTICS CHARGE-BACK PROGRAM
8. LOCAL CHARGES

Maersk Vietnam Ltd.,


Zen Plaza Building
54-56 Nguyn Trai Street, District 1
Ho Chi Minh City, Vietnam
Phone: +84 8 35203705 Fax: +84 8 8 233516 Email: DVNSGNWSIVNM@maersk.com

1. DAMCO CONTACT DETAILS


1.1 Damco Office Contact
Office Address:
Maersk Vietnam Ltd.,
Damco Ho Chi Minh City
Zen Plaza Building
54-56 Nguyn Trai Street, District 1
Ho Chi Minh City, Vietnam
Office hours: Mon-Fri:

08:30-12.00
13.00-17.30

Contact point:

Ms.
Ms.
Ms.
Ms.

Contact name
Tran Le Hoa
Ho Thi Quynh Giao
Pham Thi Thu Huong
Pham Thi Thu Trang

In Charge
Daily Operation
Daily Documentation
Team Leader
Assistant Manager

Phone
08.35203953
08.35203705
08.35203899
08.35203813

Email
Lehoa.tran@damco.com
giao.ho@damco.com
Huong.Pham@damco.com
thithutrang.pham@damco.com

1.2 Warehouse Contact


South of Vietnam
Warehouse address:
Damco CFS Warehouse (Thai Binh Shoes warehouse-TBS or CFS Areco
warehouse)
No# 9, DT743 Street, Binh Thang Ward, Di An District, Binh Duong province
Tel.: +84- 0650 3774948/ 3774949
Fax.: +84- 0650 3774944
Working time:

Mon-Fri:

08:00-11.30
13.00-17:00

Contact person:
Mr Ngo Quy Hoang Trang Daily operation (0908373006)
Mr Nguyen Tan Thai Warehouse Operations Manager (0903929965)
2. VENDOR BOOKING REQUIREMENTS
2.1 Booking pre-requisites
All shipments must be booked through Damco. In other words, vendors must not book
cargo directly with the ocean carriers.
Before delivering cargo to Damco, the vendor must first book cargo by the booking
deadline. Vendors must strictly adhere to Damco booking deadlines in order for Damco
to strategically plan cargo transportation. The booking deadline is 14 calendar days
before ESD.

Maersk Vietnam Ltd.,


Zen Plaza Building
54-56 Nguyn Trai Street, District 1
Ho Chi Minh City, Vietnam
Phone: +84 8 35203705 Fax: +84 8 8 233516 Email: DVNSGNWSIVNM@maersk.com

2.2 Vendor Booking Form


Vendor can place booking via Damco Shipper (the website where vendor can directly
check and place booking which save more time, effort and communication). Vendors are
required to complete the Standard Damco Shipping Order Form which contains following
information:
*****************
Shipper, consignee and notify party details
Purchase Order number
Style / SKU
Estimated delivery date
Shipping Mode
Shipping type
FCL booking (factory load)
LCL booking (Damco load)

Shipping Mode
CY/CY
CFS/CY

Container group (for FCL booking)


Place of delivery / Port of discharge
Content
Place of delivery

Port of discharge

Final destination
DUBAI
KUWAIT
JEDDAH
DUBAI
KUWAIT
JEDDAH

Damco Shipper Code


Jebel Ali Dubai [PWC]
Kuwait [NXT]
Jeddah [CEV]
Jebel Ali Dubai [TRM]
Shuwaikh [TRM]
Jeddah [TRM]

Weight and measurement


Carton quantity
Unit quantity
Commodity
Pick-up date & who will perform the transport from vendor to carrier (for FCL booking)
Fumigation requirement (if any)
SWPM requirement (if any)
Remark for partial shipment (if any): if the shipper wants to book for part of PO: please
show the details of partial PO that booked to ship and remark the total quantity of the
full PO for Damcos control.
*******************

2.3 Booking Guidelines


Container Utilization Minimum
Factory loads (FCL):
Commodity

Equipment Size/Type

CY Minimum Utilisation Vendor Loads

Maersk Vietnam Ltd.,


Zen Plaza Building
54-56 Nguyn Trai Street, District 1
Ho Chi Minh City, Vietnam
Phone: +84 8 35203705 Fax: +84 8 8 233516 Email: DVNSGNWSIVNM@maersk.com

All
All
All
All
All

20
40
40
20
40

dry
dry
high cube
reefer
reefer

N/A
55CBM
60CBM
Recheck with Damco at destination
Recheck with Damco at destination

Vendor bookings of factory loads must be in accordance to the appropriate equipment


size/type maximizing container utilization and minimizing per-unit freight costs
If the vendor does not have sufficient quantity in one shipment for a factory load, the
shipment must be booked as LCL.
Vendors may only book orders for a single customer number at one time. Damco will not
accept multiple customer codes on the same booking.
Booking and Allocation Confirmation
Damco at Origin will communicate Booking Confirmation to the vendor to confirm a
successful booking. The timing of the Booking Confirmation depends on whether or not
booking discrepancies and consignees approval.
As new requirement from client, vendor needs to create multiple main SO accordingly to
split allocation received from Damco which can help. The specific steps for this new
requirement are a following.
1. Vendor submits booking for Main SO with the content as table below to
Damco within booking timeline.
Shipper

Book Date

PO Number

SKU Number

Actual Quantity

SO CRD

2. Damco follows up to get allocation updated with timeline ESD 13 days from
Alshaya.
3. Damco updates allocation file and send back information with split quantity per
destination.
4. Vendor places booking Main SO on Damco Shipper accordingly to split
allocation and submit loading plan as table below to Damco as soon as
possible but not later than ESD 7 days.

DESTINATI
ON

DS#

Shipping Mode
(CY/CY or
CFS/CY)

Container type
(for FCL
booking)

Cargo ready
date

Maersk Vietnam Ltd.,


Zen Plaza Building
54-56 Nguyn Trai Street, District 1
Ho Chi Minh City, Vietnam
Phone: +84 8 35203705 Fax: +84 8 8 233516 Email: DVNSGNWSIVNM@maersk.com

Note:
1 DS#=1 Destination=1 Shipping Mode (CY/CY or CFS/CY)=1 cargo ready date
Max 2 DS# per 1 destination for 1 cargo ready date
Note: Open customs declaration sheet per CFS booking confirmation (1 customs
sheet/1 CFS booking confirmation)
5. Damco create Dest SO respectively submitted Main SO.

Visio-Alshaya To Be
Process.pdf

*** Pick-up Container:


Vendors MUST have the final ability to reject the containers based on their
inspection at the point of pick up to hold carrier & surveyors liability to fix the
repairable damage OR conduct inspection for the replaced container.
In case of rejection after signature on the Equipment Interchange Receipt (after
container trucking to vendor premises) then all haulage charges and survey fee of the
replacement shall be covered on case by case basis by involved parties including carrier
and vendor also.
Vendor needs to ensure that all relevant docs esp. Equipment Interchange Receipt show
correct & accurate container no. and other necessary information.
3. CARGO DELIVERY
3.1 CY/CY FACTORY LOAD
All CY containers should be delivered to the nominated carrier's terminal before the
closing deadline mentioned clearly in the booking note. Any charges arising from shut
out due to late delivery shall be for the account of the vendor.
Demurrage / Detention timelines is shown on the bookings, please strictly adhere to. Any
extended timelines must be approved by Damco.
Shippers must proceed stuffing/ loading with correct containers of the respective booking
confirmation from Damco. Any case of SWAP container without prior notice to Damco will
cause rolling containers / misrouting cargo which will be at shippers expense upon
Williams-Sonoma Singapores instructions.
Vendor must send LIQUIDATION DOCUMENT (Full container receipt) to Damco
after container drop-off so that Damco will check gate in (delivery date) and
update to Williams Sonoma Singapore. This also should be exactly same with
delivery date in booking that vendors advise to Damco.
Drop off place :

Maersk Vietnam Ltd.,


Zen Plaza Building
54-56 Nguyn Trai Street, District 1
Ho Chi Minh City, Vietnam
Phone: +84 8 35203705 Fax: +84 8 8 233516 Email: DVNSGNWSIVNM@maersk.com

As per Williams Sonoma Singapores request, NO MIDSTREAM operation is allowed with


all carriers. Vendor should double check the booking note upon receipt and alert Damco
if any difference.
Special Loading Instructions
Loading sequence
POs should be loaded with PO/SKU integrity. For example:
PO #1 SKU#1a, 2a, 3a loaded first
PO #2 SKU#1b, 2b, 3b loaded second
PO #3 SKU#1c, 2c, 3c loaded third.
The PO and all related SKUs are to be loaded and segregated together. Mixing SKUs
from each PO within the container will add time and cost to the deconsolidation process,
and such cost could be charged back to shippers for CY/CY shipments
Load Manifest
A load manifest must be affixed to the inside door of the container. The manifest should
show the number of cartons per SKU per Purchase Order and the stow position within
the container (from nose to tail). If for some reason the stowing position is not known,
this must be clearly stated on the manifest.
Vendor CANNOT load PO(s) with different destinations into 1 container.
Labelling
All CFS cargo should be following Williams Sonoma Singapores labeling guidelines before
deliver to our WHS and CY load must be stick to this instruction as well.
Dry Pack Procedure:
Further to the MCS, dry packs need to be included in all containers that carry
wooden furniture. The vendor is responsible for installation, and costs for dry packs are
for the vendors account.

Four dry packs should be put into a 20 container

Eight dry packs should be put into each 40 + container

All the ventilation on the container should be closed and the container
should be free of holes.

The dry packs should be secured on the corrugated walls and evenly
allocated inside the container.

Any part of the shipment shouldnt cover the absorption portion of the dry
packs.

The moisture content of the container is a key influencing factor to the dry
packs. Containers with moisture content readings exceeding 18% should not be used.
3.2 CFS DELIVER TO Damco WHS FOR CONSOLIDATION
The vendor must deliver CFS cargo to Damco warehouse before the CFS cut-off
deadline: 02 working days before ETD of the feeder vessel. The CFS cut-off time is
subject to change depending on the CY cut-off requested by the carrier.
Cargo should be delivered with below documents:
Maersk Vietnam Ltd.,
Zen Plaza Building
54-56 Nguyn Trai Street, District 1
Ho Chi Minh City, Vietnam
Phone: +84 8 35203705 Fax: +84 8 8 233516 Email: DVNSGNWSIVNM@maersk.com

Booking confirmation
Packing list
Truck load plan
Customs declaration sheets (to be submitted directly to customs officer at the
warehouse)
Cargo must be sorted per Destination/PO/SKU/Style.
Sorting charge if any: USD 3/cbm
Cargo should be delivered in good condition.
Non-conforming delivery (wet carton / damage carton / double tape..) will be
captured in trouble report which must be signed by delivery people upon receiving cargo.
One copy will also be sent by Damco office to PIC at factory.
In case of double tape made after WECA/Outlook QC checking, pls note the
cartons number in the Truck Load Plan.
Cartons must be placed in accordance with arrow direction and stacking heights.
Number of stacked layer is appropriate with the maximum layer defined in outer
carton
Trouble report need to be solved within 24h after it is signed at
warehouse, or latest 10AM on the stuffing date.
Damco issues dock receipt upon receiving cargo

K:\Maersk Logistics\ K:\Maersk Logistics\ K:\Maersk Logistics\


SCM\IEL\WSI-FBI\WSI\BIBLE
SCM\IEL\WSI-FBI\WSI\BIBLE
- SOP\CFS\Consolidation
SCM\IEL\WSI-FBI\WSI\BIBLE
- SOP\CFS\Consolidation
project\Truck Load
- SOP\CFS\Consolidation
Plan.xls
project\Dock Receipt.tif
project\Trouble report.tif

Overtime delivery:
Deadline for sending overtime request to Damco office: 15h00 on cargo delivery day
Overtime application form: should always show number of trucks, PO/SO number,
estimated cbm, company chop.

OT form-new. TOD
14.APR.2014 ( after working time ).doc

Vendors need to arrange with customs officer at warehouse to have him work overtime.
Damco will send the application to warehouse to arrange people and forklift. A copy of it
will be sent to customs officer at warehouse. Damco will inform factory if overtime
application is not acceptable.
Latest time that cargo/documents need to be presented at the warehouse: 19h00 on
the delivery day
Cancellation of overtime request (if any) must be communicated to Damco office before
16:00 on expected delivery day, otherwise OT working charge will be applied.
Overtime delivery charge: USD 2/cbm (minimum USD 50/shipment)
Maersk Vietnam Ltd.,
Zen Plaza Building
54-56 Nguyn Trai Street, District 1
Ho Chi Minh City, Vietnam
Phone: +84 8 35203705 Fax: +84 8 8 233516 Email: DVNSGNWSIVNM@maersk.com

3.3 Fumigation requirement: If vendor uses Solid Wood Packing Materials


(SPM), fumigation is required.
- For CY, vendor is responsible for fumigation before container is loaded on board.
- For CFS cargo, all Solid Wood Packing Materials used in Crates, Pallets, Dunnage,
Blocking, and Bracing must be fumigated prior to delivery to Damco warehouse. The
Solid Wood Packing Materials must be clearly marked with an approved marking as
below:

The mark should be printed in black ink. The use of red or orange must be avoided since
these colors are used to label
dangerous goods. Marking shall be placed in a visible location, preferably on two
opposite sides of the material.
Plywood, MDF, Particle Board and other processed wood materials are exempt from these
requirements.
The packing list used to deliver goods to our warehouse should remark with type of
pallet (for example 10 plywood pallet). Vendor are required to inform and send
fumigation certificate via email to person in charge at Damco office if they use Solid
Wood Packing Materials prior to delivery goods to Damco warehouse. The original
fumigation certificate is required to submit to Damco within the delivery date + 2
working days.
4. KUWAIT CONFORMITY ASSURANCE SCHEME (KUCAS) - TECHNICAL
EVALUATION REPORT
In order to assure the quality and safety of imported goods, the Public Authority for
Industry of the State of Kuwait (PAI) has implemented guidelines to verify the
conformity of all 'Regulated Products.' These guidelines form the Kuwait Conformity
Assurance Scheme (KUCAS). The scheme is managed by Intertek Testing Services (ITS).

Maersk Vietnam Ltd.,


Zen Plaza Building
54-56 Nguyn Trai Street, District 1
Ho Chi Minh City, Vietnam
Phone: +84 8 35203705 Fax: +84 8 8 233516 Email: DVNSGNWSIVNM@maersk.com

Damco will advise vendor which shipment need TER. Every consignment of goods
containing regulated products must be accompanied by a Technical Inspection Report
(TIR). To obtain a TIR, vendors first need is to apply for and obtain a Technical
Evaluation Report (TER) as below attachment.

The process for applying for a TER and TIR is as follows:


1. For regulated items, vendor should submit TER form with existing test report (e.g. BV
test report) to Damco at time of booking.
2. For Electrical items (e.g. lighting), vendors should also provide a test report for US
standard UL153 and also to show that the electrical items could safely convert to
240v/50HZ. Test reports covering the same model for other customers is also
acceptable. If no such report exists, a vendor's internal test certificate to prove the same
may also be acceptable.
3. Damco origin will send the TER form with test reports to the local Intertek office to get
the TER certificate created. When the TER certificate is generated it has a reference
number and validity period. The reference number is to be quoted on the TIR application
form. The TER ONLY NEEDS TO BE APPLIED FOR ONCE for the period of validty.
4. After the local Intertek office gives approval, vendors can deliver the goods to Damco
origin and complete TIR form to Damco origin. If there is a difference between the 'item
code' on the test report and on the PO, the vendor will need to complete a PID (Product
Identity Declaration) form. This includes where the 'item code' on the test report is an
internal model number whereas that on the PO is WSI and Alshaya style number.
5. To issue a TIR certificate Intertek will inspect the cargo (and on occasion test the
product). The vendor should indicate on the TIR form whether they want this inspection
to take place at their premises or Damco's.
6. Following inspection a TIR certificate is created and should be included in the
document set. The product should then be shipped without delay.
7. Separate commercial documents must be issued for regulated items
The following products fall under the KUCAS programme:

COMPLETE LIGHTS AND LIGHT FITTINGS WHICH PLUG INTO THE MAINS
ELECTRICITY

CLOCKS WHICH PLUG INTO THE MAINS ELECTRICITY

TOYS WHICH ARE BATTERY OR ELECTRICALLY OPERATED

D:\nth020\My
D:\nth020\My
D:\nth020\My
Documents\alshaya\TIR APPLICATION.doc
Documents\alshaya\Kuwait
Docum
TERents\alshaya\Kuwait
and TIR Requirements.xls
Regulated Product List.pdf

Vendors must complete and return the TER form to Damco origin, together with product
testing reports from Intertek, Bureau Veritas, SGS or another accredited laboratory
within one week.
Maersk Vietnam Ltd.,
Zen Plaza Building
54-56 Nguyn Trai Street, District 1
Ho Chi Minh City, Vietnam
Phone: +84 8 35203705 Fax: +84 8 8 233516 Email: DVNSGNWSIVNM@maersk.com

10

PRODUCT WHICH REQUIRES A TIR SHOULD NOT BE SHIPPED UNTIL THIS


IS RECEIVED.
5. REQUIRED DOCUMENTS AND SORT ORDER
All documents must be submitted to Damco in the proper sort order within 2 CALENDAR
days after the first vessel sailing (ETD), otherwise the penalty USD 250 will be strictly
applied to vendor with below required original and copy and document MUST BE sorted
in order from top to bottom:
Document Dispatch Table
Originals
1 (Attested by
Chamber of
Commerce)

Copies
2

Packing list
Certificate of Origin

1
1

2
2

Technical Inspection Report

N/A

Invoice

IC (Inspection certificate: WSI Vietnam HCMC) or Shipping


Permit (William E. Connor & Associates Ltd.)/ PO / FCR
The requirement for FCR release if the IC is required if
they are managed by one of the agents.
WSI Vietnam HCMC
William E. Connor & Associates Ltd.
All Other documents

Pls take note the Commercial Invoices stamped (attested) by the Chamber of
Commerce for JEDDAH, SAUDI
New Requirement for Kuwait Destination: all commercial invoices for
shipments to Kuwait need to be stamped by the same local chamber of
commerce which stamped the certificate of origin Effective 31/12/2014.
Any document unsorted, Damco will sort and charge for sorting: USD 5/FCR
Invoice and Packing List must be stamped with company seal on each page (it's not
sufficient that last page is stamped, if invoice has 4 pages then all 4 pages must be
stamped)
Company seals and stamps on vendor's documentation MUST NOT be in black. Any
other colour is permitted. Customs will treat documents with seals in black as copies
Certificate of Origins must be certified by Chamber of Commerce (or other authorized
body)

Maersk Vietnam Ltd.,


Zen Plaza Building
54-56 Nguyn Trai Street, District 1
Ho Chi Minh City, Vietnam
Phone: +84 8 35203705 Fax: +84 8 8 233516 Email: DVNSGNWSIVNM@maersk.com

11

Pls refer below attached sample Invoice and P/L for your reference:

\\scrbfilvnsgn001\
D:\nth020\My
D:\nth020\My
data\Damco\Operation\007
Documents\Invoice
TGT-FUR\WSI-FBI\WSI\ALSHAYA\BIBLE\VENDOR
-sam
Docum
ple.xls
ents\Packing List - sample..gif
LETTER\VendorPostTrainingLetter_v1.pdf

Document Parties (Williams Sonoma cargo)


Non-USA Shipments
Vendor's paperwork for Alshaya shipments should be created with the following parties:
Destination
United Arab
Emirates - AE
JAL PWC

United Arab
Emirates - AE
DXB TRM

Kuwait - KW
KWI NXT

Saudi Arabia - SA
JED CEV

Shipper

Vendor

Vendor

Vendor

Vendor

Consignee

Agility Global
Logistics Fze
P.O. Box 17713,
Jebel Ali Free
zone, South
Dubai, UAE

Agility Global
Logistics Fze
P.O. Box 17713,
Jebel Ali Free
zone, South
Dubai, UAE

M.H. Alshaya Co. Alshaya


W.L.L.
International Trading
PO Box 181
Company
Safat 13002
P.O.Box 18587
Kuwait
Jeddah 21425
Kingdom of Saudi
Arabia

Invoice Party

Williams Sonoma
Singapore PTE
LTD
70 Anson Road,
#25-01, Hub
Synergy Point,
Singapore
079905

Williams Sonoma
Singapore PTE
LTD
70 Anson Road,
#25-01, Hub
Synergy Point,
Singapore
079905

Williams Sonoma
Singapore PTE
LTD
70 Anson Road,
#25-01, Hub
Synergy Point,
Singapore
079905

Williams Sonoma
Singapore PTE LTD
70 Anson Road,
#25-01, Hub
Synergy Point,
Singapore 079905

Below is a list of data elements required on vendor's paperwork for each destination
country together with sample invoice and packing list formats.
All data elements seen on them need to be included on the vendors paperwork at the
level shown.

Maersk Vietnam Ltd.,


Zen Plaza Building
54-56 Nguyn Trai Street, District 1
Ho Chi Minh City, Vietnam
Phone: +84 8 35203705 Fax: +84 8 8 233516 Email: DVNSGNWSIVNM@maersk.com

12

Details needed in a
document.xls

6. SHIPPING INSTRUCTION & FCR RELEASE


6.1 CLR ( Container load result )
- For FCL booking: Submitted by Vendor
CLR should be submitted by excel file before SI timeline mentioned clearly when DAMCO
releases booking to vendor.
SI cut off : Carrier SI cut-off - 8 working hours
SI revision cut off : Carrier SI cut-off -3 working hours
CY customs cleared date: time and date that CY has been cleared at yard and ready on
board
- For LCL booking: Created by Damco
6.2 FCR release:
6.2.1 Forwarder Cargo receipt (FCR) submission
For CY shipment, FCR need to be created in DS with timeline 3 working days ( ETD-3
working days) for direct vessel and 2 working days( ETD -2 working days) for transit
vessel.
For CFS shipment:
-Vendor needs to submit FCR within 24 working hours from the delivery date.
-FCR revision cut off :CFS cut off +48 working hours
Shipping instructions need to submit via Damco shipper-DS and must include:
- Cargo details: must cover at least below information
* Shipper name and address
* Consignee name and address
* Notify party (if any)
6.2.2 Forwarder Cargo receipt (FCR) releasing

Content

Description

Damco's
document
release

Party in
charge

Maersk Vietnam Ltd.,


Zen Plaza Building
54-56 Nguyn Trai Street, District 1
Ho Chi Minh City, Vietnam
Phone: +84 8 35203705 Fax: +84 8 8 233516 Email: DVNSGNWSIVNM@maersk.com

Timeline

13

FCR MAIN

FCR DEST

FCR
DUMMY

FCR main does not show


vessel detail, container#,
seal#. It is created in
Damco Shipper and uses
for payment proceed
with customer.
FCR dest has vessel
detail, container#, seal#.
It is created in internal
Damco System and use
for COO purpose.
FCR dummy has vessel
detail dummy but not
show container#, seal#
(apply for CFS only). It is
created in internal
Damco System and
support VDR in case
need longer time to
document proceed
(COO).

Vendor

Within ETD or before 10AM


on the working day after
ETD for weekend sailing

Copy

Damco

CY shipment:
SI submission + 1 working
day
CFS shipment:
Stuffing date + 1 working
day

Copy

Damco
proceed
under
VDR
request

Delivery date + 1 working


day

Original

- Damco Origin will issue original Forwarders Cargo Receipt (FCR) only after the vendor
has:
(a) Delivered all cargo in customs cleared condition
(b) Submitted all required documents as per the above correctly
(c) Complete payment of local charge & ad-hoc charge to Damco
- Vendor should send pre-advise Damco via mail 01 working day before coming for
original FCR release after submit all documents and settle local charge to Damco.
7. LOGISTICS CHARGE-BACK PROGRAM
This is a WSI policy by which a penalty of $250 onward will be at the vendors account
upon any non-compliance listed below:
Late Shipping Instructions submission or late revision/amendment: after
deadline mentioned in sections 6.1
Note: + Late SI (includes CLR & FCR submission): is the time after SI cut off of
Damco.
+ Late SI revision/ amendment (includes CLR & FCR submission): is the
time after SI cut off of Carrier on booking confirmation.
+ Late Documents: after deadline mentioned in section 5.
+ Container Utilization: not meet utilization minimums mentioned in
section 2.3
Maersk Vietnam Ltd.,
Zen Plaza Building
54-56 Nguyn Trai Street, District 1
Ho Chi Minh City, Vietnam
Phone: +84 8 35203705 Fax: +84 8 8 233516 Email: DVNSGNWSIVNM@maersk.com

14

More details are in the attached official announcement from WSI.

K:\Maersk Logistics\
SCM\IEL\WSI-FBI\WSI\VENDOR\Logistics Chargeback Program in Asia Subcontinent.pdf

8. LOCAL CHARGES
Please refer below attached for local charges paid by vendors.

Alshaya local
charge-23nov2010.xls

9.VESSEL

SCHEDULE

Vessel schedule.xlsx

Maersk Vietnam Ltd.,


Zen Plaza Building
54-56 Nguyn Trai Street, District 1
Ho Chi Minh City, Vietnam
Phone: +84 8 35203705 Fax: +84 8 8 233516 Email: DVNSGNWSIVNM@maersk.com

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