Professional Documents
Culture Documents
Dear all,
Following the nomination of Damco as Williams-Sonoma Singapores 3rd party logistics
provider, we enclose herewith instructions received from Williams-Sonoma Singapore for
you to work hand in hand with Damco to manage Williams-Sonomas supply chain in
their new business venture of Alshaya to Middle East.
Damco is part of the A. P. Moller-Maersk group of companies, one of the largest
providers of global supply chain solutions. We have a proven track record both globally
and locally and look forward to attending to your shipping needs for your WilliamsSonoma Singapore cargo.
We offer a one stop shopping concept and our portfolio includes Warehousing and
Distribution for domestic and international markets, Air/Sea and Sea/Air Freight
Forwarding, Ocean freight Forwarding, Customs Clearance, Consolidation, Container
Freight Station (CFS) Management and many other client specific services (such as label
printing). To find out more details about our products and services, please visit our
website at: www.damco.com.
If you find any page(s) missing or any query, please contact our office immediately and
we will send the documents to you or make clarification as soon as possible. Your silence
will be considered as confirmation of full receipt and strict adherance to all the operation
process mentioned herein.
Please read the enclosed documents carefully as they clearly outline all the shipping
instructions from Williams-Sonoma. The publication of these documents will in no way
limit or prevent any changes to the enclosed procedures, as the documents will have to
meet the needs of your company and the changes in the market place.
If you have any questions please feel free to contact us at the below address. Damco
looks forward to working with you in the near future.
Yours sincerely,
VENDOR LETTER
To
:
Attn
:
From
:
Date
:
Subject :
Shipments
Instructions
for
Vietnam
08:30-12.00
13.00-17.30
Contact point:
Ms.
Ms.
Ms.
Ms.
Contact name
Tran Le Hoa
Ho Thi Quynh Giao
Pham Thi Thu Huong
Pham Thi Thu Trang
In Charge
Daily Operation
Daily Documentation
Team Leader
Assistant Manager
Phone
08.35203953
08.35203705
08.35203899
08.35203813
Email
Lehoa.tran@damco.com
giao.ho@damco.com
Huong.Pham@damco.com
thithutrang.pham@damco.com
Mon-Fri:
08:00-11.30
13.00-17:00
Contact person:
Mr Ngo Quy Hoang Trang Daily operation (0908373006)
Mr Nguyen Tan Thai Warehouse Operations Manager (0903929965)
2. VENDOR BOOKING REQUIREMENTS
2.1 Booking pre-requisites
All shipments must be booked through Damco. In other words, vendors must not book
cargo directly with the ocean carriers.
Before delivering cargo to Damco, the vendor must first book cargo by the booking
deadline. Vendors must strictly adhere to Damco booking deadlines in order for Damco
to strategically plan cargo transportation. The booking deadline is 14 calendar days
before ESD.
Shipping Mode
CY/CY
CFS/CY
Port of discharge
Final destination
DUBAI
KUWAIT
JEDDAH
DUBAI
KUWAIT
JEDDAH
Equipment Size/Type
All
All
All
All
All
20
40
40
20
40
dry
dry
high cube
reefer
reefer
N/A
55CBM
60CBM
Recheck with Damco at destination
Recheck with Damco at destination
Book Date
PO Number
SKU Number
Actual Quantity
SO CRD
2. Damco follows up to get allocation updated with timeline ESD 13 days from
Alshaya.
3. Damco updates allocation file and send back information with split quantity per
destination.
4. Vendor places booking Main SO on Damco Shipper accordingly to split
allocation and submit loading plan as table below to Damco as soon as
possible but not later than ESD 7 days.
DESTINATI
ON
DS#
Shipping Mode
(CY/CY or
CFS/CY)
Container type
(for FCL
booking)
Cargo ready
date
Note:
1 DS#=1 Destination=1 Shipping Mode (CY/CY or CFS/CY)=1 cargo ready date
Max 2 DS# per 1 destination for 1 cargo ready date
Note: Open customs declaration sheet per CFS booking confirmation (1 customs
sheet/1 CFS booking confirmation)
5. Damco create Dest SO respectively submitted Main SO.
Visio-Alshaya To Be
Process.pdf
All the ventilation on the container should be closed and the container
should be free of holes.
The dry packs should be secured on the corrugated walls and evenly
allocated inside the container.
Any part of the shipment shouldnt cover the absorption portion of the dry
packs.
The moisture content of the container is a key influencing factor to the dry
packs. Containers with moisture content readings exceeding 18% should not be used.
3.2 CFS DELIVER TO Damco WHS FOR CONSOLIDATION
The vendor must deliver CFS cargo to Damco warehouse before the CFS cut-off
deadline: 02 working days before ETD of the feeder vessel. The CFS cut-off time is
subject to change depending on the CY cut-off requested by the carrier.
Cargo should be delivered with below documents:
Maersk Vietnam Ltd.,
Zen Plaza Building
54-56 Nguyn Trai Street, District 1
Ho Chi Minh City, Vietnam
Phone: +84 8 35203705 Fax: +84 8 8 233516 Email: DVNSGNWSIVNM@maersk.com
Booking confirmation
Packing list
Truck load plan
Customs declaration sheets (to be submitted directly to customs officer at the
warehouse)
Cargo must be sorted per Destination/PO/SKU/Style.
Sorting charge if any: USD 3/cbm
Cargo should be delivered in good condition.
Non-conforming delivery (wet carton / damage carton / double tape..) will be
captured in trouble report which must be signed by delivery people upon receiving cargo.
One copy will also be sent by Damco office to PIC at factory.
In case of double tape made after WECA/Outlook QC checking, pls note the
cartons number in the Truck Load Plan.
Cartons must be placed in accordance with arrow direction and stacking heights.
Number of stacked layer is appropriate with the maximum layer defined in outer
carton
Trouble report need to be solved within 24h after it is signed at
warehouse, or latest 10AM on the stuffing date.
Damco issues dock receipt upon receiving cargo
Overtime delivery:
Deadline for sending overtime request to Damco office: 15h00 on cargo delivery day
Overtime application form: should always show number of trucks, PO/SO number,
estimated cbm, company chop.
OT form-new. TOD
14.APR.2014 ( after working time ).doc
Vendors need to arrange with customs officer at warehouse to have him work overtime.
Damco will send the application to warehouse to arrange people and forklift. A copy of it
will be sent to customs officer at warehouse. Damco will inform factory if overtime
application is not acceptable.
Latest time that cargo/documents need to be presented at the warehouse: 19h00 on
the delivery day
Cancellation of overtime request (if any) must be communicated to Damco office before
16:00 on expected delivery day, otherwise OT working charge will be applied.
Overtime delivery charge: USD 2/cbm (minimum USD 50/shipment)
Maersk Vietnam Ltd.,
Zen Plaza Building
54-56 Nguyn Trai Street, District 1
Ho Chi Minh City, Vietnam
Phone: +84 8 35203705 Fax: +84 8 8 233516 Email: DVNSGNWSIVNM@maersk.com
The mark should be printed in black ink. The use of red or orange must be avoided since
these colors are used to label
dangerous goods. Marking shall be placed in a visible location, preferably on two
opposite sides of the material.
Plywood, MDF, Particle Board and other processed wood materials are exempt from these
requirements.
The packing list used to deliver goods to our warehouse should remark with type of
pallet (for example 10 plywood pallet). Vendor are required to inform and send
fumigation certificate via email to person in charge at Damco office if they use Solid
Wood Packing Materials prior to delivery goods to Damco warehouse. The original
fumigation certificate is required to submit to Damco within the delivery date + 2
working days.
4. KUWAIT CONFORMITY ASSURANCE SCHEME (KUCAS) - TECHNICAL
EVALUATION REPORT
In order to assure the quality and safety of imported goods, the Public Authority for
Industry of the State of Kuwait (PAI) has implemented guidelines to verify the
conformity of all 'Regulated Products.' These guidelines form the Kuwait Conformity
Assurance Scheme (KUCAS). The scheme is managed by Intertek Testing Services (ITS).
Damco will advise vendor which shipment need TER. Every consignment of goods
containing regulated products must be accompanied by a Technical Inspection Report
(TIR). To obtain a TIR, vendors first need is to apply for and obtain a Technical
Evaluation Report (TER) as below attachment.
COMPLETE LIGHTS AND LIGHT FITTINGS WHICH PLUG INTO THE MAINS
ELECTRICITY
D:\nth020\My
D:\nth020\My
D:\nth020\My
Documents\alshaya\TIR APPLICATION.doc
Documents\alshaya\Kuwait
Docum
TERents\alshaya\Kuwait
and TIR Requirements.xls
Regulated Product List.pdf
Vendors must complete and return the TER form to Damco origin, together with product
testing reports from Intertek, Bureau Veritas, SGS or another accredited laboratory
within one week.
Maersk Vietnam Ltd.,
Zen Plaza Building
54-56 Nguyn Trai Street, District 1
Ho Chi Minh City, Vietnam
Phone: +84 8 35203705 Fax: +84 8 8 233516 Email: DVNSGNWSIVNM@maersk.com
10
Copies
2
Packing list
Certificate of Origin
1
1
2
2
N/A
Invoice
Pls take note the Commercial Invoices stamped (attested) by the Chamber of
Commerce for JEDDAH, SAUDI
New Requirement for Kuwait Destination: all commercial invoices for
shipments to Kuwait need to be stamped by the same local chamber of
commerce which stamped the certificate of origin Effective 31/12/2014.
Any document unsorted, Damco will sort and charge for sorting: USD 5/FCR
Invoice and Packing List must be stamped with company seal on each page (it's not
sufficient that last page is stamped, if invoice has 4 pages then all 4 pages must be
stamped)
Company seals and stamps on vendor's documentation MUST NOT be in black. Any
other colour is permitted. Customs will treat documents with seals in black as copies
Certificate of Origins must be certified by Chamber of Commerce (or other authorized
body)
11
Pls refer below attached sample Invoice and P/L for your reference:
\\scrbfilvnsgn001\
D:\nth020\My
D:\nth020\My
data\Damco\Operation\007
Documents\Invoice
TGT-FUR\WSI-FBI\WSI\ALSHAYA\BIBLE\VENDOR
-sam
Docum
ple.xls
ents\Packing List - sample..gif
LETTER\VendorPostTrainingLetter_v1.pdf
United Arab
Emirates - AE
DXB TRM
Kuwait - KW
KWI NXT
Saudi Arabia - SA
JED CEV
Shipper
Vendor
Vendor
Vendor
Vendor
Consignee
Agility Global
Logistics Fze
P.O. Box 17713,
Jebel Ali Free
zone, South
Dubai, UAE
Agility Global
Logistics Fze
P.O. Box 17713,
Jebel Ali Free
zone, South
Dubai, UAE
Invoice Party
Williams Sonoma
Singapore PTE
LTD
70 Anson Road,
#25-01, Hub
Synergy Point,
Singapore
079905
Williams Sonoma
Singapore PTE
LTD
70 Anson Road,
#25-01, Hub
Synergy Point,
Singapore
079905
Williams Sonoma
Singapore PTE
LTD
70 Anson Road,
#25-01, Hub
Synergy Point,
Singapore
079905
Williams Sonoma
Singapore PTE LTD
70 Anson Road,
#25-01, Hub
Synergy Point,
Singapore 079905
Below is a list of data elements required on vendor's paperwork for each destination
country together with sample invoice and packing list formats.
All data elements seen on them need to be included on the vendors paperwork at the
level shown.
12
Details needed in a
document.xls
Content
Description
Damco's
document
release
Party in
charge
Timeline
13
FCR MAIN
FCR DEST
FCR
DUMMY
Vendor
Copy
Damco
CY shipment:
SI submission + 1 working
day
CFS shipment:
Stuffing date + 1 working
day
Copy
Damco
proceed
under
VDR
request
Original
- Damco Origin will issue original Forwarders Cargo Receipt (FCR) only after the vendor
has:
(a) Delivered all cargo in customs cleared condition
(b) Submitted all required documents as per the above correctly
(c) Complete payment of local charge & ad-hoc charge to Damco
- Vendor should send pre-advise Damco via mail 01 working day before coming for
original FCR release after submit all documents and settle local charge to Damco.
7. LOGISTICS CHARGE-BACK PROGRAM
This is a WSI policy by which a penalty of $250 onward will be at the vendors account
upon any non-compliance listed below:
Late Shipping Instructions submission or late revision/amendment: after
deadline mentioned in sections 6.1
Note: + Late SI (includes CLR & FCR submission): is the time after SI cut off of
Damco.
+ Late SI revision/ amendment (includes CLR & FCR submission): is the
time after SI cut off of Carrier on booking confirmation.
+ Late Documents: after deadline mentioned in section 5.
+ Container Utilization: not meet utilization minimums mentioned in
section 2.3
Maersk Vietnam Ltd.,
Zen Plaza Building
54-56 Nguyn Trai Street, District 1
Ho Chi Minh City, Vietnam
Phone: +84 8 35203705 Fax: +84 8 8 233516 Email: DVNSGNWSIVNM@maersk.com
14
K:\Maersk Logistics\
SCM\IEL\WSI-FBI\WSI\VENDOR\Logistics Chargeback Program in Asia Subcontinent.pdf
8. LOCAL CHARGES
Please refer below attached for local charges paid by vendors.
Alshaya local
charge-23nov2010.xls
9.VESSEL
SCHEDULE
Vessel schedule.xlsx
15