TESDA-SOP-OCSA-04-F01

Control No: ______

Date: __________-__

CUSTOMER INQUIRY AND FEEDBACK FORM

Name:
Age: ________ Gender: Male ______ Female: _____
Office/Residence Address: ___________________________________________________________
Contact Number: ___________________
e-mail address: _________________________
PURPOSE (DAHILAN NG PAGPUNTA SA TESDA)

Authentication (CAV/COC/NC)
Certification (NC/COC)

Competency Assessment
School-Base Concerns (SO, UTPRAS

Submit Document
Others ___

Scholarship
Training (CBT, KASH, TTI)
Name of Responsible Person: ______________________________________
ACTION TAKEN:

Received CAV Request

Referred to Assessment
Center

Received Documents

Referred to TTI

Released CAV

Received SO Application

Referred to Person
Concerned

Referred to TVIs

Received NC/COC
Request

Released SO

Referred to RO

Provided Information

Released NC/COC

Referred to Focal

Referred to PO

PAKISAGOT PO ANG MGA SUMUSUNOD NA TANONG:

1.

Lubos na kaligayahan sa serbisyong inyong tinanggap?

(VERY SATISFACTORY/COMMENDABLE)

2.

Nasiyahan ba kayo sa serbisyong inyong tinanggap?

(SATISFACTORY)

3.

Mabilis ang serbisyo

Kumpletong impormasyon
Maayos at malinis na tanggapan

Magalang na staff
Magalang na gwardiya
Iba pa ________

Hindi po ba kayo nasiyahan sa serbisyong inyong tinanggap? (POOR)

Mabagal na serbisyo
Hindi kumpletong impormasyon
Hindi maayos at malinis na tanggapan

Hindi magalang na staff

Hindi magalang na gwardiya
Iba pa ________

KOMENTO O REKOMENDASYON:
______________________________________________________________________________________________________
______________________________________________________________________________________________________
______________________________________________________________________________________________________
______________________________________________
Name and Signature of Customer Service Officer

___________________________________
Signature of Customer

TESDA-SOP-CACO-07-F23

Technical Education and Skills Development Authority

ASSESSMENT AND CERTIFICATION PROGRAM
ATTENDANCE SHEET
(State Title of Qualification)

Name of Competency
Assessment Center:
Date of Assessment:
No.
CANDIDATES NAME
1.
2.
3.
4.
5.
6.
7.
8.
9.
10.
Assessor/s:

Signature

Assessment Results

TESDA Representative:
_______________________________
Signature over Printed Name
Accreditation Number:
__________________________________
Signature over Printed Name
Accreditation Number:_______________

______________________________
Signature over Printed Name

CAC Manager:
______________________________
Signature over Printed Name

TESDA-SOP-CACO-07-F24

Technical Education and Skills Development Authority

ASSESSMENT AND CERTIFICATION PROGRAM
LETTER OF APPOINTMENT
_______________
Date
___________________
___________________
___________________
Dear Sir/Madam:
This

letter

officially

appoints you as competency assessor on

(state title of Qualification)
for
_______________________________
at
(address
of
assessment
center)
________________________.
Please report to the Assessment Center as
scheduled.
(schedule of assessment)
___________________

(phone number)
(contact person)
If you have any questions, please call _____________
at _______________.
We look forward to your acceptance of this appointment.

Very truly yours,

______________________
Provincial/District Director
Conforme:
_____________________
Signature of Assessor

TESDA-SOP-CACO-07-F25

REQUEST FORM FOR ASSESSMENT PACKAGE/S

TITLE OF QUALIFICATION

NAME OF ASSESSMENT CENTER

DATE OF ASSESSMENT

NUMBER OF CANDIDATES FOR

ASSESSMENT

REQUESTED BY

DATE OF REQUEST

APPROVED BY

DATE APPROVED

TESDA-SOP-CACO-07-F26

LETTER OF ASSIGNMENT
_________________
Date
___________________
___________________
___________________
___________________:
This letter officially designates you as TESDA Representative on (__Date __)
for (
Title of Qualification
) at (
Venue
) . Please report to the
Assessment Center/Venue as scheduled.
If you have any questions, please call the undersigned at ______________.
Very truly yours,

____________________
Provincial/District Director

Conforme:
_____________________
Signature over printed name
of TESDA Representative

TESDA-SOP-CACO-07-F27

REPORT ON THE PROCEEDINGS OF ASSESSMENT

Name of Competency
Assessment Center
Accreditation Number
Title of Qualification

No. of Candidates

Date of Assessment
Name of Competency
Assessor(s)

Findings and Observations:

Items

Yes

No

Areas for Improvement

1.

Attendance of the candidates is

checked and Admission Slips are verified
and collected
2.
Supplies and materials are
available during the conduct of
assessment
3.
Tools and equipment are available
and in good working conditions
4.
Competency Assessor is wearing
Assessors ID
5.

Assessment starts on time

6.

Assessment Results (Rating

Sheets, CARS ), Reports (RWAC) and
other documentary requirements are
prepared and submitted promptly after
assessment
7.
Assessment Packages issued to
the assessor are completely returned
upon completion of assessment
8.
Complaints of candidates are
properly addressed and handled by the
ACAC, when applicable
9.
Ability to manage the competency
assessment proceedings
10.
Mastery of the competency
assessment procedures related
requirements
A. Narrative: (Recommended areas for improvement of items which are not covered or named
above)

Prepared by:
_____________________________________
Signature over Printed Name (TESDA Rep)

Date:
_____________________

TESDA-SOP-CACO-07-F29

Technical Education and Skills Development Authority

REGISTRY OF WORKERS ASSESSED AND CERTIFIED
For the Month of __________________

Regio
n

Province

Reference
Number

Last
Name

First
Name

Middle
Initial

Date of
Birth
(mm/dd/yy)

Modality

Client
Type

Complet
e
Address

Contact
Nos.

Sex

Educational
Attainment

Training
Completed

Institution/School

Compan
y

Assessment
Center

Competency
Assessors
Name

Assessors
Accreditation
Number

Sector

Type of
Certificate
(NC/COC)

NC
Title

COC
Title

Certificat
e No.

Assessment
Results

Date of
Certificatio
n
(mm/dd/yy)

Note: For NCR, use District instead of Province

Total Number Assessed: _______

Prepared By:

Attested By:
(Signature over printed name)

Approved By:
Competency Assessor
Accreditation Number
Assessment Center Manager

Provincial/District Director

Expiration
Date
(mm/dd/yy)

TESDA-SOP-CACO-05-F07

TECHNICAL EDUCATION AND SKILLS DEVELOPMENT AUTHORITY

Registry of Accredited Competency Assessment Centers

For the Month of ____________
Region

Assessment Center

Address

Center Manager

Contact
Number

Qualification Title

Level

Accreditation
Number

Prepared by:

Approved by:

Noted by:

Focal Staff

Provincial/District Director

Regional Director

Date
Accredited

Expiration
Date