Professional Documents
Culture Documents
Oracle Financials-Operational Analysis Questionnaire - 1.0
Oracle Financials-Operational Analysis Questionnaire - 1.0
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The Knowledge Center for Oracle ERP Professionals - Looking Beyond the Possibilities
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The Knowledge Center for Oracle ERP Professionals - Looking Beyond the Possibilities
Analysis
The larger the island of knowledge, the longer the shoreline of wonder
Clever things to say on any oracle subject, browse, search, enjoy the thoughts,
inspiration, and beauty of Oracle technology world! www.oraerp.com
In the life of an Oracle Professional, Knowledge only increases if shared with others.
This free forum site is created with the same objective of providing a common
knowledge platform for all the Oracle consultants to come together and share their
knowledge and experiences.
This site is a complete Portal for Oracle ERP consultants. Whether you are a
Functional or a Technical Apps Consultant/Developer or a Project Manager or a
Business Analyst or a DBA, you will surely find things that interest you.
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The Knowledge Center for Oracle ERP Professionals - Looking Beyond the Possibilities
Contents
Preface.......................................................................................................................5
ERP Project Scope.................................................................................................6
Requirements Gathering Methods:................................................................6
Oracle ERP Requirements Gathering:...........................................................6
Guidelines for Conducting Requirement Gathering sessions:.............9
ERP Requirements Best Practice:.................................................................10
Who Defines Requirements?...........................................................................10
Oracle General Ledger.......................................................................................11
Oracle Payables:..................................................................................................23
Oracle Receivables:............................................................................................33
Oracle Fixed Asset..............................................................................................44
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Preface
Intended Audience
This guide is intended for Oracle e-Business suite Implementers.
During an operational analysis phase of an ERP implementation project you need to
establish a detail project scope and business requirements. In this document you will
find sample questionnaires for Oracle Financials modules that may help you to
conduct discussions with your business process owners about how to implement
Oracle e-Business Suite applications.
Use the document as baseline/samples to define your own list of questions.
We would like to thanks, Kashif Manzoor Kamyana for sharing us such a good
document
for
Oracle
Professionals.
You
can
reach
on
email
Kashifkamyana@yahoo.com
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Questionnaires
Interviews
Prototyping
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The Knowledge Center for Oracle ERP Professionals - Looking Beyond the Possibilities
thing that fascinates him most about the sport is how much each play matters, and
how within each play, every little thing matters.
If an offensive lineman protecting the quarterback is just one inch too far off his
position on just one play, it can be the difference between a touchdown and the
quarterback being sacked for a loss. When an offense is moving down the field, one
key block that pushes a defender just one inch further downfield can be the
difference between keeping the drive alive with a first down or having to punt to the
other team. And weve all seen many episodes of Sports Center where the receiver
makes a spectacular catch in the end zone, only to have one foot just one inch too
far over the line. 90 minutes may seem like a long time to play a game (especially if
you dont like football), but its often not enough time to overcome one mistake of
inches from earlier in the game.
Just as in football, ERP implementations are much the same way. The average
deployment takes 18 months from start to finish, which seems like plenty of time to
make and overcome a mistake or two. But that is not the case. Every little thing
counts, from the way you choose your software to the way you design your system
to the way you communicate changes to employees. Weve seen projects fail because
the project team forgot to define that one little critical requirement during the ERP
selection process, only to find that the software they chose couldnt handle the
functionality. This creates a domino effect of customization, cost overruns, and
ultimate project failure. Had the company just remembered that one little
requirement early in the process, that may have made the difference between
success and failure.
And just like football, an ERP implementation is a brutal contact sport. Facilitating
business changes, managing organizational resistance, controlling project scope
creep, and ERP software that doesnt always fit your exact needs can take its toll. By
the end of the game, youre just glad to have survived the whole thing in one piece.
ERP projects may be like football games in many cases, but they are different in one
way: football has a clearly defined goal-line and scoring process, while no one has
created a universal definition for ERP implementation success. In other words, where
is the goal line and when do we declare victory? How do we define go-live? Are we
done once the system is up and running? Which business processes do we have to
have addressed in the new ERP software before we call it a day? How do we know
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when the business has fully adopted the software? And how will we know that the
business has realized a strong ROI from the investment?
The problem is that most people in your company, including the ones running the
project, probably dont have answers to these and other key questions, which can
lead to big problems later on.
There are often complex processes outside of the Oracle ERP system. Business
processes may entail activities to be completed in the ERP system, but chances are,
there are also processes that touch other systems or manual processes. These nonERP processes need to be incorporated into the overall workflows in order for
employees to better understand them.
When you are looking at acquiring a new Oracle ERP application, you need to know
what you want. The definition of Oracle ERP is very loose, and could include modules
that you dont need, or not include modules that you will eventually want. Before you
look at new Oracle ERP systems, you need to take an internal look at your own
company and document your requirements. Do you need manufacturing? How about
accounting? CRM? Is a data warehouse important?
Most of the time, employees are too busy and too close the problem to accurately
document what is needed. Oracle Consultants are great at gathering requirements
because they have general knowledge of systems, and know how to talk to the
people in your company, who can best describe your desires. Where an employee
cant see the forest for the trees, a consultant usually keeps the big picture in focus
while still understanding the details.
Gathering requirements has numerous phases. First the person or team responsible
will identify the knowledge experts to interview everyone who might be important to
the project. Some consultants will have a checklist or a set of questions already
created to aid in the process.
Once the discussions have occurred, the next stage is analysis. The requirements
need to be evaluated and prioritized. Priorities are important for people to come back
to during the life of the project. To ensure the full use of these priorities, the
requirements must be properly documented. They must contain very specific
information so no one would be confused.
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Stay on schedule
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Both sides (functional and technical) need to cooperate and have input into
the Oracle ERP project.
User Involvement:
Users can help identify and resolve potential issues early, thereby improving
implementation quality.
ASAP
approach
has
business
team
members
work
side-by-side
with
The risk is the consultants are biased to define requirements based on what is
most convenient to configure as opposed to what is best for the organization.
Below are the templates for Requirement gathering for Oracle e-business suite
Financials module.
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Questions/Query
General
1.1
1.1.1
1.1.2
1.1.3
Number of employees?
1.1.4
1.1.5
1.1.6
1.1.7
1.1.8
1.1.9
1.1.10
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No
Questions/Query
1.1.11
1.1.12
1.1.13
1.1.14
1.1.15
1.1.16
Response
1.1.17
1.2
Security
1.2.1
Financial Management
2.1
Chart of Accounts
2.1.1
2.1.2
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No
Questions/Query
2.1.3
2.1.4
2.1.5
2.1.6
2.1.7
2.1.8
2.2
Consolidation
2.2.1
2.2.2
2.2.3
2.2.4
2.3
Currency
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No
Questions/Query
2.3.1
2.3.2
2.3.3
2.3.4
2.4
Budget Preparation
2.4.1
2.4.2
2.4.3
2.4.4
2.4.5
2.4.6
2.4.7
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No
Questions/Query
2.4.8
2.4.9
2.4.10
2.4.11
2.4.12
2.4.13
2.4.14
2.4.15
2.4.16
2.4.17
2.4.18
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No
Questions/Query
2.4.19
2.4.20
2.4.21
2.4.22
2.5
Forecasting
2.5.1
2.5.2
2.5.3
2.6
Maintenance
2.6.1
2.6.2
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No
Questions/Query
2.7
Performance Monitoring
2.7.1
2.7.2
2.7.3
2.7.4
2.7.5
2.7.6
2.7.7
2.7.9
2.7.10
2.7.11
2.7.12
2.7.13
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Questions/Query
Response
Transaction Processing
3.1
3.1.1
3.1.2
3.1.3
3.1.4
3.1.5
3.1.6
3.1.7
3.1.8
3.1.9
3.1.10
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No
Questions/Query
3.1.11
3.1.12
3.1.13
3.1.14
Period Processing
4.1
Periods
4.1.1
4.1.2
4.1.3
4.1.4
4.1.5
4.2
Period Close
4.2.1
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No
Questions/Query
4.2.2
4.2.3
4.2.4
4.2.5
4.2.6
4.2.7
4.2.8
4.2.9
4.3
Period Open
4.3.1
4.3.2
4.3.3
4.3.4
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No
Questions/Query
Reporting
5.1
Financial Reporting
5.1.1
5.1.2
5.1.3
How long are reports kept on-line or are they re-run if needed
again?
5.1.4
5.1.5
Miscellaneous
6.1
6.1.1
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Questions/Query
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Oracle Payables:
No.
1
Questions/Query
Answers
General
1.1
Overview
1.1.1
1.2
Supplier Management
1.2.1
1.2.2
1.2.3
1.2.4
1.2.5
1.2.6
1.2.7
1.2.8
1.2.9
1.2.10
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Questions/Query
1.2.11
1.2.12
1.2.13
1.2.14
1.2.15
1.2.16
1.3
Employees
1.3.1
1.3.2
1.3.3
1.3.4
1.3.5
1.3.6
1.3.7
1.3.8
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No.
Questions/Query
1.3.9
1.3.10
Answers
Invoice Processing
2.1
Purchase Orders
2.1.1
2.1.2
2.1.3
2.1.4
2.1.5
2.2
Invoicing
2.2.1
2.2.2
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2.2.3
2.2.4
2.2.5
2.2.6
2.2.7
2.2.8
2.2.9
2.2.10
2.2.11
2.3
2.3.1
2.3.2
2.3.3
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Questions/Query
2.3.4
2.3.5
2.3.6
2.3.7
2.3.8
2.3.9
2.3.10
2.3.11
2.3.12
2.3.13
2.3.14
Payment Processing
3.1
Payment Processing
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No.
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3.1.1
3.1.2
3.1.3
3.1.4
3.1.5
3.1.6
3.1.7
3.1.8
3.1.9
3.1.10
3.1.11
3.1.12
3.1.13
3.1.14
3.1.15
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No.
Questions/Query
3.1.16
3.1.17
3.1.18
3.1.19
3.1.20
3.1.21
3.1.22
3.1.23
3.1.24
3.1.25
3.1.26
3.1.27
3.1.28
3.1.29
3.1.30
3.1.31
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Questions/Query
3.1.32
3.1.33
3.1.34
3.1.35
3.1.36
3.1.37
3.1.38
3.1.39
3.1.40
3.1.41
3.1.42
3.1.43
3.1.44
3.2
Banks/Cash Management
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No.
Questions/Query
3.2.1
Who do you bank with. List all of your bank accounts and their
purpose.
3.2.2
Period Processing
4.1
Open/Close Periods
4.1.1
4.1.2
4.1.3
4.1.4
4.1.5
4.1.6
4.1.7
Reporting
5.1
Reporting
5.1.1
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No.
Questions/Query
5.1.2
5.1.3
5.1.4
Miscellaneous
6.1
6.1.1
6.1.2
Expede Interface
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Oracle Receivables:
No.
Questions
Answers
Customer Management
1.1
Customer Information
1.1.1
1.1.2
1.1.3
1.1.4
1.1.5
1.1.6
1.1.7
1.1.8
How do you group your customers for interest charges for late
payments?
1.1.9
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No.
Questions
1.1.10
1.1.11
1.1.12
1.1.13
1.1.14
1.1.15
1.1.16
1.1.17
1.1.18
1.1.19
1.1.20
1.1.21
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No.
Questions
1.1.22
1.1.23
1.1.24
1.1.25
1.1.26
1.1.27
1.1.28
1.1.29
1.1.30
1.1.31
1.1.32
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No.
Questions
1.2
Sales
1.2.1
1.2.2
1.2.3
1.2.4
Billing Process
2.1
Invoicing
2.1.1
2.1.2
2.1.3
2.1.4
2.1.5
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The Knowledge Center for Oracle ERP Professionals - Looking Beyond the Possibilities
Questions
Answers
2.1.7
2.1.8
2.1.9
2.1.10
2.1.11
What are the units of measure you use when you bill
customers for products and/or services?
2.1.12
2.1.13
2.1.14
2.1.15
2.1.16
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No.
Questions
2.1.17
2.1.18
2.1.19
2.2
Project Billing
2.2.1
2.2.2
2.2.3
2.2.4
Payment Processing
3.1
Payments
3.1.1
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No.
Questions
3.1.2
3.1.3
3.1.4
3.1.5
Do you use more than one bank account and/or cash account?
3.1.6
3.1.7
3.1.8
3.1.9
3.1.10
3.1.11
3.1.12
3.1.13
3.1.14
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No.
Questions
3.1.15
3.1.16
3.1.17
What are the reasons for checks being returned by the bank?
3.1.18
3.1.19
3.1.20
3.2
Collections
3.2.1
3.2.2
3.2.3
3.2.4
3.2.5
3.2.6
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The Knowledge Center for Oracle ERP Professionals - Looking Beyond the Possibilities
Questions
Answers
delinquent accounts?
3.2.7
3.2.8
3.2.9
3.2.10
3.2.11
3.2.12
3.3
Reconciliation
3.3.1
3.3.2
3.3.3
3.3.4
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No.
Questions
4.0
4.1
Revenue
4.1.1
4.1.2
4.1.3
4.1.4
4.1.5
4.1.6
4.1.7
4.1.8
4.1.9
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No.
Questions
Answers
4.2
Period Close
4.2.1
4.2.2
Reporting
5.1
Reporting
Please enclose a list of all reports used in the Account
Receivable area Please annotate the report list with each
report's name/number, description, the type of users,
frequency on which these reports are generated.
Miscellaneous
6.1
6.1.1
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Questions
Asset Setup
1.1
General
1.1.1
1.1.2
1.1.3
1.1.4
1.1.5
1.1.6
1.1.7
1.1.8
1.1.9
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No.
Questions
1.1.10
1.1.11
1.1.12
1.1.13
1.1.14
1.1.15
1.1.16
How many fixed assets does Razorfish own? How are they
numbered?
1.1.17
1.1.18
1.1.19
1.1.20
1.1.21
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No.
Questions
1.1.22
1.1.23
1.1.24
1.1.25
1.1.26
1.1.27
1.1.28
1.1.29
1.2
Security
1.2.1
1.2.2
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No.
Questions
1.3
Asset Categories
1.3.1
1.3.2
1.3.3
Are fixed assets which use the same asset account in your
general ledger, ever split into more than one group for
accounting or tax depreciation purposes?
1.3.4
1.3.5
1.4
Other
1.4.1
1.4.2
1.4.3
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No.
Questions
Transaction Processing
2.1
Data Conversion
2.1.1
2.1.2
2.1.3
2.1.4
2.2
Transactions
2.2.1
2.2.2
2.2.3
2.2.4
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No.
Questions
2.2.5
2.2.6
2.2.7
2.2.8
2.2.9
2.2.10
Answers
3.1
Depreciation
3.1.1
3.1.2
3.1.3
3.1.4
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No.
Questions
3.1.5
3.1.6
3.1.7
3.2
Period Close
3.2.1
3.2.2
3.2.3
3.2.4
3.2.5
Reporting
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No.
Questions
4.1
Asset Reporting
4.1.1
4.1.2
4.1.3
4.1.4
4.1.5
4.1.6
4.1.7
4.1.8
4.1.9
4.1.10
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Endnotes:
Gathering ERP Requirements by Todd Boehm
An article on ERP implementation by Eric Kimberling
Oracle questionnaire by Marian Crkon
ERP Requirement management by Professor Duane Truex, Georgia state university.
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