Tips on Managing RFIs for Your Construction Projects

In an ideal world, RFIs would be managed consistently right across your project, according to the
following guidelines:

Use a pro forma RFI template for all subcontractors and consultants to raise issues, and limit their input
to one issue per RFI.
Make it clear to all team members that responses to RFIs are to be delivered within the time period
specified in the contract.
Instruct the team to attach to their RFIs any information specifications, manuals, sketches, drawings,
models, photos, videos, etc. that helps clarify the issue being raised.
Have the RFIs recorded in a project-wide register with a unique number, the date of creation and the
date by which a response is required.
Send the RFIs to the responsible team member(s), as specified in the contract, and ensure that receipt of
each RFI is logged in the project-wide register.
The initial recipient may need to send an RFI to another team member or organization better able to
address the issue if so, the subsequent receipt of the RFI should be logged in the register and that
recipient should respond.
The original recipient should review the response, ensure that it addresses the issue and determine any
impact on the project schedule and budget which should be logged as a potential variation and
reviewed by the appropriate members of the project team.
When the response is returned to you, review it for accuracy, completeness and relevance and
confirm or clarify any impact on the project schedule and budget.
In the project-wide register, update the RFI status accordingly so that the appropriate team members
are aware of it.
If the RFI response meets your requirements, mark it as closed out if not, tag it as an outstanding
issue for resolution, as well as historical reporting purposes.

IQC - Incoming Quality Control

Incoming quality control is the process to inspect the raw and component materials from suppliers upon
arrival. When detective parts are found, you need to negotiate with the supplier for return or exchange,
and the final purpose is to make sure your product quality will not be affected. Below is a sample
flowchart of the IQC process.

Flowchart symbols
Rectangular
Fillet

The general symbol used to indicate the

beginning and end of the process.

Parallelogram

The symbol Use to indicate the data.

Diamond

The symbol that denotes a decision in the

process.

Rectangle

The general symbol use to depict the processing

operation.

Circle

Sometimes used to indicate the start and end of

the process.

Flow line

A line with an arrowhead is the symbol that

shows the direction of the stages in a process.
The flow line connects the elements of the
process.