Category Change through Approval Process.

NOTE: Category change through approval process will only work when Category change takes place
from DS to NRS and NRS to DS. Category changes from DS to other category will be done without
approval process and Category changes from NRS to other category will be done without approval
process
1) Login with RA id and identify the Contract Account and click on Site Investigation Req.

2) Pass the Category Value in Applied Category which is to be changed. Also pass the Employee
Responsible, Status as SUBMITTED FOR APPROVAL and click on Save Button to create the order.

3) Now Login with AEE_OP id, Site Investigation order is will be seen pending on the User id in HOME
screen. Click on the Service Request to open.

4) Set the status to APPROVAL GRANTED and Employee Responsible as RA

5) Request will be pending on RA id in HOME screen, open the request in EDIT mode and click on
Complete Site Investigation Order.

6) Click on Complete Site Investigation Order.

7) Interim Order will be generated Enter the Meter Readings.

9) Next step will change the Category on installation, Contract Account and Contract.

10) Verify the Installation screen.

11) Complete the Order in Next Screen.

12) Applied Category changed to NRS_DPC on installation.

13) Account Determination ID changed to CS from DS on contract account and contract.

14) Site Investigation Order technically completed.

NOTE: Also For Approval Process if the order is not authorized it will not be completed and message
will be displayed " Site Investigation Order is not Authorized so order cannot be completed.