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Hyundai Service

& Genuine Parts

Hyundai Is There For All Your Service Needs


Hyundai Service & Genuine Parts are only available at authorized Hyundai Dealers.
Our service technicians know your vehicle better than anyone else and use Hyundai
providing reassurance that your vehicle will be cared for in the right way. No matter
what your Hyundai may need, you can trust us to take care of it at a competitive price.

Genuine Service Professionals


Hyundai Service Technicians are trained technician. They use the latest diagnostic
and service equipment and have immediate access to update technical and repair
information provided by Hyundai. This allows for quicker diagnosis and repairs for
any problems your vehicle may have.
Genuine Parts Advantage
Hyundai Genuine Parts are original equipment on all new Hyundai vehicles. That

be available for your vehicle but do they provide you with the same reliability? Why
your Hyundai.

Genuine Hyundai Training


Our service technicians complete extensive training yearly to ensure they are up-todate on how to care for your Hyundai. Hyundai trains and tests its service technicians
using the latest tools and techniques to ensure they know how to properly diagnose
and repair Hyundai vehicles.
Time For Service
No one knows your Hyundai vehicle better than the factory-trained Hyundai Service
Technicians at an authorized Hyundai Dealer. They know how to maintain your vehicle
and keep it in top running condition. Our trained service consultants will explain any
suggested work that needs to be done.
Regular Maintenance
By maintaining your vehicle at the recommended mileage service intervals, you can
be assured that your Hyundai will give you many reliable miles down the road. It is
maintenance than to delay maintenance, possibly leading to serious or costly major
repairs. If you have questions about regular maintenance just ask a Hyundai Service
Consultant or refer to the Vehicle Owners Manual for what is recommended for your
model.

The Hyundai Difference


What makes an authorized Hyundai Dealer so special? It is the service and people
service departments treat their customers as they themselves would want to be
treatedthey follow the golden rule.

Automatic Transmission
Fluid

Inspection/Replacement interval:
replacement intervals.

If I ignore it?
t Probability of increased transmission wear
t Increased sludge and varnish buildup may cause
sticking of valve body components
t Probability of overheating of transmission due to
the lack of transmission fluid, if there is a leak
t
overheating and transaxle damage
Used

If I take care of it?


t Increased life of the transmission components
t Less sludge and varnish buildup

New

Technology Fact:
Some Hyundai automatic transmissions are lifetime
sealed, therefore no maintenance is required.

Fluids
SERVICE ADVISOR CONSULTING GUIDE

2.1

Brake Fluid

Inspection interval:
Fluid level should be checked at every scheduled maintenance

If I ignore it?
t Can absorb moisture, decreasing its ability to
work properly
t Probability of rust and corrosion in the Brake System
t Brake pedal will feel spongy and braking power
is reduced
t Decreased driver safety due to decreased
effectiveness power of the Brake System
Used

If I take care of it?


t Proper brake pedal feel is restored
t Increased resistance to rust and corrosion
t Increased pedal feel when applying the brakes
t Increased driver safety due to properly functioning
Brake System

New

Fluids
SERVICE ADVISOR CONSULTING GUIDE

2.2

Coolant

Inspection/Replacement interval:
Check Coolant level at every scheduled maintenance interval.

If I ignore it?
t Probability of increased corrosion of components
associated with the Cooling System due to old or
contaminated Coolant
t If neglected, it can clog the Coolant passageways
t Can obstruct flow of Coolant to the radiator leading
to damage of vital components

Used

If I take care of it?


t Increased life of the Cooling System
t Helps promote adequate engine heat transfer
t New Coolant reduces internal Cooling System
corrosion

Fast Fact:
If the Coolant is not bled properly, air may stay trapped in the
system and cause erratic temperature, or in extreme cases,
Engine or Cooling System damage.

New

Source: carcare.org

Fluids
SERVICE ADVISOR CONSULTING GUIDE

2.3

Engine Oil & Filter

Inspection/Replacement interval:
The Engine Oil level and condition should be checked by owner at least
once per month in normal use. Check more often if you are on a trip or
driving in severe conditions.

If I ignore it?
t Oil and oil additives break down over time.
can no longer properly protect your engine.
t May cause a buildup of sludge in engine
t Decreased fuel economy
t Premature engine wear

Used

t Possible engine overheating


t Lack of proper maintenance, including regular oil
warranty.
If I take care of it?
t Keeps engine clean on the inside
t Filters out harmful contaminants
t Improved engine performance & fuel economy
t Less sludge buildup
t Increased life of the engine and its internal
components

New

t Helps maintain powertrain warranty

Note:
Dirty or substandard oil can reduce fuel economy by one mile per
gallon.

Source: carcare.org

Fast Fact:
Engine Oil cleans and cools critical parts of the engine. The oils
additives also help to suspend dirt, where it can be drained at the
next oil change.

Source: carcare.org

Fluids
SERVICE ADVISOR CONSULTING GUIDE

2.4

Manual Transmission
Fluid

Inspection interval:
replacement intervals.

If I ignore it?
t Probability of increased transmission wear due to
t Increased sludge and varnish buildup, causing
additional wear on transmission components
t
t More likely to grind gears while shifting
t Increased likelihood of popping out of gear
t Probability of growling or whining noise

Used

If I take care of it?


t Increased life of the transmission components
t Less sludge and varnish buildup
t A decrease in gear noise
t Less likely to pop out of gear

New

Fluids
SERVICE ADVISOR CONSULTING GUIDE

2.5

Power Steering Fluid

Inspection interval:
The Power Steering Fluid level should be checked at every
scheduled maintenance interval.

If I ignore it?
t Overexerted power steering pump
t Decreased life of components in the
Steering System
t Poor performance of hydraulic hose rubber
components in the system
t Increased possibility of oxidation and corrosion
in the Steering System
t
t Excessive noise

Used

If I take care of it?


t Power Steering Fluid provides adequate lubrication
to the steering components
t Good performance of hydraulic hose rubber
components in the system
t Helps reduce oxidation and corrosion of
key steering components
t Decreased Steering System noise
New

Fluids
SERVICE ADVISOR CONSULTING GUIDE

2.6

Transfer Case Oil*

Inspection interval:
Refer to the Vehicle Owners Manual for specific inspection and
replacement intervals.

If I ignore it?
t Probability of the transaxle to be
compromised by contaminants absorbed by older
Transfer Case Oil
t Risk of damage to transfer case gears from
older Transfer Case Oil may increase
t Seals may leak
t Bearing may fail.
Used

If I take care of it?


t Protects and cools transfer gears
t Increased ease of operation of gears and bearings
t Increased life of transfer case components
t Higher overall reliability of Drive Train System

New

* For four wheel drive vehicle only.

Fluids
SERVICE ADVISOR CONSULTING GUIDE

2.7

Automatic Transaxle
Filter

Inspection/Replacement Interval:
Refer to the Vehicle Owners Manual for specific inspection and
replacement intervals.

If I ignore it?
Premature wear of internal components
such as clutch plates and bands
Scoring and sticking of hydraulic control valves
Sludge and varnish buildup
Failures caused by inadequate or improper
maintenance are not covered by warranty
Possibility of slipping and hesitation when
changing gears

Used

Technology Fact:
Many of our newer vehicles transaxles and transmissions now have
lifetime transmission filters that are non-serviceable.

If I take care of it?


Prevents harmful contaminants from
entering the Hydraulic System
Traps metal chips and shavings
Prevents sludge and varnish buildup
Prolonged transaxle life

Fast Fact:
The Automatic Transaxle Filter prevents harmful contaminants
from entering the Hydraulic System, where they could increase
wear and cause scoring and sticking of the hydraulic control valves.

New

Source: carcare.org

BELTS, FILTERS, HOSES, WIPERS


SERVICE ADVISOR CONSULTING GUIDE

3.1

Belt(s): Drive,
Accessory, P/S

Replacement interval:
Drive Belts and the tensioner should be inspected for evidence of cuts,
cracks, excessive wear, oil saturation and proper tension at every regular
scheduled maintenance interval.

Technology Fact:
Over the years, the types of belts found on a vehicle have changed.
Once there were separate v-belts for different accessories, today
the trend is toward a single serpentine Drive Belt for all.

If I ignore it?
t Cracking, fraying and brittleness may decrease
belt reliability
t The belt may eventually break
t A vehicle breakdown is more likely to occur,
resulting in a tow
t Poor essential vehicle functions
t Improper belt tension is possible
causing screeching belt sounds
Used

Electrical
t Battery drainage, resulting in the car not starting
t Loss of power to the Electrical System may cause
the vehicle to stall

Cooling
t Overheating due to no driving power to the
water pump (on some vehicles, not all)

Steering
t Difficulty in turning the steering wheel
t Unwanted screeching and squealing noise

BELTS, FILTERS, HOSES, WIPERS


SERVICE ADVISOR CONSULTING GUIDE

3.2

Belt(s): Drive,
Accessory, P/S

If I take care of it?


t Vehicle reliability and driveability are restored
t Increased reliability and driver safety
t Reduced risk of emergency and
unexpected breakdowns
t Avoid emergency repairs

Electrical
t Electrical features and accessories working at their
optimum level

Cooling
t An engine that starts or turns over easily
t Cool-running engine in conjunction with
other optimally working parts of the engines
Cooling System enhance engine life

Steering
t Smooth and responsive steering
t Easier maneuverability and parking
New

Fast Fact:
Signs showing that a Drive Belt needs to be replaced are:chattering/
slapping/squealing noises, cracks in the ribbed area, grooves, frays,
or splits on the backside of the belt, and shiny sidewalls (glazing).
Source: carcare.org

BELTS, FILTERS, HOSES, WIPERS


SERVICE ADVISOR CONSULTING GUIDE

3.3

Cabin Air Filter

Replacement interval:
frequency.

If I ignore it?
t
t Poor air quality of air entering the passenger
compartment
t Increased amount of airborne pollutants, allergens,
and pollen in the passenger compartment
t Unpleasant smell results
t Accumulation of moisture in the components that
may cause corrosion within the System
t Premature malfunction of the air conditioning
components

Used

If I take care of it?


t Traps pollen, bacteria, dust and exhaust gases
t Clean air enters the passenger compartment
t Increased performance and life of the Air
Conditioning System

New

BELTS, FILTERS, HOSES, WIPERS


SERVICE ADVISOR CONSULTING GUIDE

3.4

Crank Case
Ventilation Hose

Inspection interval:
The Crank Case Ventilation Hose should be checked at
scheduled maintenance interval.

If I ignore it?
t Oil leaks may occur.
t Poor engine performance as a result of backflow
pressure into the Crank Case Ventilation Hose
t Engine hesitation and or surging

If I take care of it?


t Improved driveability
t Less likelihood of oil leaks
t Airtight engine sealing, resulting in smoother
overall engine performance

New

BELTS, FILTERS, HOSES, WIPERS


SERVICE ADVISOR CONSULTING GUIDE

3.5

Engine Air Filter

Inspection/Replacement Interval:
The Engine Air Filter should be inspected at scheduled
maintenance interval.

If I ignore it?
t Lower fuel economy
t Hesitation during acceleration
t Possible premature damage to engine cylinders,
pistons and rings
t Engine runs richer in mixture
t Restricted air entering the engine
t Check Engine light may come on (if equipped)
t Could fail in Emissions Test

Used

If I take care of it?


t Increased fuel economy and performance
t Traps harmful dirt particles
t Prevents contaminants from entering into
engine
t

Staggering Stat:
Replacing a clogged Engine Air Filter may improve your cars gas
mileage by as much as 10%. Your cars Engine Air Filter keeps
impurities from damaging the inside of your engine.
Not only will replacing a dirty Engine Air Filter save fuel,
it will also protect your engine.

New

Source: fueleconomy.gov

BELTS, FILTERS, HOSES, WIPERS


SERVICE ADVISOR CONSULTING GUIDE

3.6

Fuel Filter

Replacement interval:

If I ignore it?
t Decreased fuel economy
t Decreased engine performance
t The Fuel Filter may clog, causing a rough idle,
stalling and/or difficulty in starting
t May decrease lifespan of the fuel pump
t Hard starting
t Check Engine light may come on (if equipped)
t

Used

If I take care of it?


t Increased fuel economy
t Prevents engine stalling
t Improved engine performance
t Ease in starting engine
t May eliminate an expensive emergency repair

Fast Fact:
Fuel Filters trap harmful contaminants that may
clog the fuel injectors and restrict fuel flow.

New
Source: carcare.org

Staggering Stat:
By keeping a clean Fuel Filter and combining other good driving
habits, fuel economy can improve up to 37%.
Source: edmunds.com

BELTS, FILTERS, HOSES, WIPERS


SERVICE ADVISOR CONSULTING GUIDE

3.7

Gas Tank Air Filter

Inspection/Replacement interval:

If I ignore it?
t Decreased engine performance
t Excessive blockage of air vent will inhibit proper
operation of the filter
t Check Engine light may come on (if equipped)
t Repair may not be covered by Emissions Warranty

If I take care of it?


t Maintain Emissions Warranty
t Proper operation of Fuel Vapor Recovery System
t Proper engine performance

New

BELTS, FILTERS, HOSES, WIPERS


SERVICE ADVISOR CONSULTING GUIDE

3.8

Power Steering Hose

Inspection interval:
Power Steering Hoses should be checked at every scheduled
maintenance interval.

If I ignore it?
t Erratic steering response
t
t Unwanted mechanical whining noise
t Smoke and oil burning smell
t Decreased driver safety
t Leaks and oil stains under car when parked
t Hose may eventually fail
t Emergency repairs may be necessary

Used

If I take care of it?


t Smooth and responsive steering
t Noise reduction
t Increased driver safety

Fast Fact:
Power Steering Hoses should be replaced if there are any signs of

New

or abrasions.
Source: carcare.org

BELTS, FILTERS, HOSES, WIPERS


SERVICE ADVISOR CONSULTING GUIDE

3.9

Radiator Hose

Inspection interval:
Radiator Hoses should be inspected at every scheduled maintenance
interval.

Service Tip:
Replace both Radiator Hoses and coolant at the same time.

If I ignore it?
t Old hoses become spongy, hard, cracked, brittle,
and rot or bulge
t Coolant leaks results in stains under the vehicle
when parked
t Coolant leakages may cause vehicle to overheat and
breakdown
t Oxidation and corrosion of the Radiator Hose

Used

t Radiator Hose may swell (bubble) or


t Engine damage can occur leading to an expensive
emergency repair
t Heater is less likely to produce warm air

If I take care of it?


t Vehicle runs within desired temperature range
t Increased vehicle reliability

Fast Fact:
Research shows hoses begin to break down from the inside out.
This process, called Electrochemical Degradation (ECD),
generates fine cracks in the wall of the hose tube, which, as
coolant seeps through can cause a pinhole leak or burst hose.

New

Source: carcare.org

BELTS, FILTERS, HOSES, WIPERS


SERVICE ADVISOR CONSULTING GUIDE

3.10

Vacuum Hose

Inspection interval:
Vacuum Hoses should be inspected at scheduled maintenance
interval.

If I ignore it?
t Hissing noises in engine compartment
t Compromised reliability and driver safety
t Excessive fuel consumption
t Vacuum Hoses may become hard and brittle over
time causing vacuum leaks to occur
t Vacuum leaks may cause rough idle, decreased
engine performance and decreased power
brake assistance
t Could flunk an Emissions Test
Used

If I take care of it?


t Increased engine reliability and driveability
t Less noise from engine compartment
t Better engine performance

New

BELTS, FILTERS, HOSES, WIPERS


SERVICE ADVISOR CONSULTING GUIDE

3.11

Windshield Wipers

Inspection interval:
Windshield Wipers should be inspected every 6 months (more frequently
in climates with extremes temperature). It is a good idea to clean the
rubber part of the wiper after every vehicle wash to ensure the blades
are in good condition.

If I ignore it?
t Reduced effectiveness of wipers
t Excessive wear of blades
t Decreased visibility and driver safety
t Potential damage to wiper motor
Used

If I take care of it?


t Increased visibility
t Increased driver safety
t Increased wiper effectiveness
t Better able to handle changes in weather

New

BELTS, FILTERS, HOSES, WIPERS


SERVICE ADVISOR CONSULTING GUIDE

3.12

Windshield Wipers

Are your Windshield Wipers experiencing these


problems?

Chatter : Hardened rubber caused by exposure to sunlight and


extreme temperature.
Streaking : Rubber may be hard or cracked. Caused by road tar,
tree sap or some other substance sticking to rubber surface.

Worn Rubber : Rounded or ragged wiper blade edges.


Usually from winter conditions or from long wiper service without
changing the rubber.

Torn/Split : Rubber has pulled away from the assembly,


may slip or slap against the glass.

Bent/Damaged : Bent superstructure, blade, assembly arm or


refi ll. Can be caused by automatic car washes, ice scrapers or
vehicle vandalism. Make sure metal does not scratch against
windshield glass.

BELTS, FILTERS, HOSES, WIPERS


SERVICE ADVISOR CONSULTING GUIDE

3.13

Ball Joint(s)

Inspection interval:
Ball Joints should be inspected at every scheduled maintenance
interval.

If I ignore it?
t Improper handling characteristics due to friction
t Wheel alignment may go out of spec.
t Uneven tire wear
t Poor sharpness in steering may result in
wandering or drifting steering behavior
t Safety hazard because of improper
handling of vehicle
Used

If I take care of it?


t Proper vehicle handling ability restored
t Easier and more accurate steering
t Uniform tread wear
t Improved vehicle control

Fast Fact:
The most common vehicle symptoms associated with worn Ball
Joints are wandering, uneven tire wear, and erratic steering.

New

Source: carcare.org

BRAKES, STEERING & SUSPENSION SYSTEMS


SERVICE ADVISOR CONSULTING GUIDE

4.1

Brake Calipers

Inspection interval:
Brake Calipers should be inspected at every scheduled maintenance
interval.

If I ignore it?
t
t Caliber piston freeze
t Uneven pad wear
t Poor braking performance
t Decreased functionality of Brake Caliper due to
hardening of piston seals and dust boots
t Accelerated seal wear, piston corrosion and
sticking of brakes
t Poor driver safety

Used

If I take care of it?


Increased driver safety due to optimally
working Braking System
Improved safety and reliability of Brake System
Maximizes Brake System life

New

BRAKES, STEERING & SUSPENSION SYSTEMS


SERVICE ADVISOR CONSULTING GUIDE

4.2

Brake Lines, Hoses


& Connections

Inspection interval:
Brake Lines, Hoses & Connections should be inspected for wear at every
scheduled maintenance interval.

If I ignore it?
t Unsafe braking may result
t Brake pedal loses its firmness
t May lead to rust and corrosion
in Brake System
t Low brake fluid level
t Leaks in the Brake Line
t Decreased driver safety

Used

If I take care of it?


t Proper brake pedal feel is restored
t Brake System fluid pressure is restored
t Improved driver safety

New

BRAKES, STEERING & SUSPENSION SYSTEMS


SERVICE ADVISOR CONSULTING GUIDE

4.3

Brake Pads

Inspection interval:
Brake Pads should be inspected for premature wear at every
scheduled maintenance interval.

If I ignore it?
t Excessive wear
t Drum/Disc will require resurfacing
t Drum/Disc damage
t Increased brake noise such as squealing and
grinding during braking
t Poor Braking
Used

If I take care of it?


t Improved braking ability and reliability
t Minimized brake noises
t Helps to maximize brake disc/drum life

New

BRAKES, STEERING & SUSPENSION SYSTEMS


SERVICE ADVISOR CONSULTING GUIDE

4.4

Brake Discs & Drums

Inspection interval:
Brake Rotors & Drums should be inspected for premature wear and
minimum thickness at every scheduled maintenance interval.

If I ignore it?
t Vibration or juddering may occur when
brakes are applied
t Brake discs or drums will require resurfacing
or replacement
t If disc or drum is below the minimum
thickness it needs to be replaced
t Warped disc develops hard spots that result in
uneven wear and an increase in brake pedal
pulsations and stopping distance
t Poor driver safety

Used

If I take care of it?


t Vibration or shaking while braking is reduced to
minimal levels if rotors are in good working
condition
t In most cases rotors will not need
resurfacing or replacing if attended to quickly,
increasing Brake System life
t Increased driver safety through optimal brake
performance
New

BRAKES, STEERING & SUSPENSION SYSTEMS


SERVICE ADVISOR CONSULTING GUIDE

4.5

C.V. Drive Shaft & Boots

Inspection interval:
C.V. Drive Shaft & Boots should be inspected for wear at every
scheduled maintenance interval.

If I ignore it?
t Increase in vibration and juddering
during acceleration
t Clicking and squeaking noise at low speeds
t Decreased C.V. joint life due to cracked C.V. Boot

Used

If I take care of it?


Reduced driveline noises or sounds
Increased C.V. joint life due to
replacement of C.V. Boot

New

BRAKES, STEERING & SUSPENSION SYSTEMS


SERVICE ADVISOR CONSULTING GUIDE

4.6

Power Steering Pump

Inspection interval:
The Power Steering Pump should be inspected at every scheduled
maintenance interval.

If I ignore it?
t Whining, grinding or moaning sound
in the engine compartment
t Erratic power steering assist
t
t Decreased vehicle steering control
t Fluid spots while vehicle is parked
t Smoke and/or oil burning fluid smell
Used

If I take care of it?


t Easier and more accurate steering
t Reduction in component noise while steering
t Smooth power steering assist
t Increased vehicle steering control
t Fluid leak is fixed

Fast Fact:
Signs that indicate a problem with the Power Steering Pump are:
a twice as high steering effort is needed to turn the steering wheel,
erratic power steering assist, a loud whining sound from the pump,
frequent topping off of the fluid reservoir and a squealing
pump drive belt.

New

Source: carcare.org

BRAKES, STEERING & SUSPENSION SYSTEMS


SERVICE ADVISOR CONSULTING GUIDE

4.7

Shock & Strut

Inspection Interval:
Shocks & Struts should be inspected at every scheduled
maintenance interval.

If I ignore it?
t Chances of poor fuel economy
due to poor ride quality
t Increase in wear or breakage of critical steering and
suspension components due to rebound or bounce
of wheel and tire
t Uneven and accelerated tire wear
t Unresponsive steering input
t Uncharacteristic road behavior such as swaying,
pitching and increased leaning in turns
t Ride is harsh, bumpy or shaky
t Suspension noise
t Loss of vehicle control, or bottoming out and
damaging critical suspension, drivetrain and
exhaust components, or a tire blows out
t Emergency repairs may be required
t Poor driver safety due to poor handling

New Shock

BRAKES, STEERING & SUSPENSION SYSTEMS


SERVICE ADVISOR CONSULTING GUIDE

4.8

Shock & Strut

Inspection Interval:
Shocks & Struts should be inspected at every scheduled
maintenance interval.

If I take care of it?


t May result in an increase in fuel economy
t Ensures even, controlled wear of
Suspension System component
t Prolonged tire life
t Smoother ride
t Restored vehicle handling and safety

Fast Fact:
Bouncing, rocking back-and-forth, or nose-diving
while braking, indicate the Shocks may have worn out.
Source: carcare.org

New Strut

BRAKES, STEERING & SUSPENSION SYSTEMS


SERVICE ADVISOR CONSULTING GUIDE

New Shock

4.8

Tire Balance

Inspection interval:
Tires should be inspected for premature wear at every scheduled
maintenance interval.

If I ignore it?
t Premature wear of tires, struts and shocks
t Tire noise
t Irregular tire tread wear and shorter tire life
t Poor ride characteristics
t Premature wear of suspension components
t Vibration

If I take care of it?


t Increased life of tires
t Better ride and road feel
t Reduced wear of suspension
component

t Increased driver safety

Fast Fact:
Proper Tire Balance ensures that the wheels, while spinning, do not
have a heavy spot that can cause vibration and premature wear of
tires, struts, shocks and other steering and suspension components.
Source: carcare.org

TIRES
SERVICE ADVISOR CONSULTING GUIDE

5.1

Tire Inflation Pressure

Inspection interval:
Owners should be encouraged to check their vehicles tire pressure once
a month when tires are cold (not driven within three hours).

If I ignore it?
t Poor economy due to improperly inflated tires
t Under inflated tires may lead to tire failure
t Uneven tire tread wear increases the likelihood of
tires needing to be replaced sooner
t May cause damage to wheel assembly if tire fails
22 PSI (Low)

If I take care of it?


t Improved fuel economy
32 PSI

t Improved life of tires and tread


t Better ride characteristics
t Increased driver safety

Fast Fact:
Checking tire inflation at least once a month when tires are cold is
one of the best investments you can make to get the maximum life
out of your tires.
Source: carcare.org

TIRES
SERVICE ADVISOR CONSULTING GUIDE

Tire Information Label located on the drivers side


door pillar provides infl ation pressure information.

5.2

Tire Rotation

Inspection/Rotation interval:
Tires should be inspected at every scheduled maintenance interval.

Fast Fact:
If you replace tires in sets of four, you can maintain
the original handling balance.
Source: carcare.org

If I ignore it?
t Uneven tire tread wear
t More tyre road noise due to premature tire wear
t Poor driver safety
t Unevenly worn tires
t Premature tire wear means owner will need to
purchase new tires earlier than expected
Check the Vehicle Owners Manual for
proper rotation pattern.

If I take care of it?


t Helps to reduce uneven tire wear
t Assists in eliminating road noise due to unbalanced
tread wear
t More responsive handling since tire tread and wear
is more equalized
t Increased driver safety due to even tread wear for
stopping and handling purposes
New

TIRES
SERVICE ADVISOR CONSULTING GUIDE

5.3

Tire Tread Depth/Traction

Inspection interval:
Tires should be inspected for premature wear at every scheduled
maintenance interval.

If I ignore it?
t Increased risk of hydroplaning
t Reduced traction control especially in wet,
slushy and snowy conditions
t Potential loss of vehicle control due to lack of tread
t Braking distance increases with worn out tires
t Tires will worn out beyond a limit

If I take care of it?


t Overall increase in driver safety both
in dry and wet driving condition
t Improved traction control

Fast Fact:
As tires wear, resistance to hydroplaning at highway speeds is
greatly reduced, while traction in snow is virtually eliminated.

Used

New

Source: tirerack.com

TIRES
SERVICE ADVISOR CONSULTING GUIDE

5.4

(TPMS) Tire Pressure


Monitoring System

Inspection Interval:
The Tire Pressure Monitoring System should only be checked by an
authorized Hyundai Dealer if the TPMS Indicator Light is illuminated.

If I ignore it?
Proper vehicle handling performance
Increased driver safety
Helps reduce the risk of a fl at

Note: After a tire change, the TPMS Indicator Light


may stay on for 20 minutes until the system resets.

If I take care of it?


Warning light comes on and stays on
May not monitor tire pressure correctly

Used

Decreased driver safety, if not checked


Decreased fuel effi ciency
Loss of traction or poor handling

TPMS Indicator
Light

New

TIRES
SERVICE ADVISOR CONSULTING GUIDE

5.5

Wheel Alignment:
Camber

Inspection/Adjustment interval:
Tires should be inspected for premature wear at every scheduled
maintenance interval. A Wheel Alignment check is recommended
if the tires are worn/wearing unevenly.

If I ignore it?
t Poor fuel economy due to
increased roll resistance
t Car may roll to pull to one side
t Chances of tire wear and more frequent
tire replacement
t Poor speed
Negative Camber

If I take care of it?


t A probable increase in fuel economy from less
resistant wheel/tire assemblies
t More likely car will travel in straight line
t Reduced tire wear, both on the inner and
outer side of the tire
t Increased high-speed stability
Positive Camber

TIRES
SERVICE ADVISOR CONSULTING GUIDE

5.6

Wheel Alignment:
Caster

Inspection/Adjustment interval:
Tires should be inspected for premature wear at scheduled maintenance
interval. A Wheel Alignment check is recommended if the tires are
worn/wearing unevenly.

If I ignore it?
t Poor fuel economy due to increased rolling
resistance from misaligned wheel/tire
assembly
t Wandering and/or pull from either
the front or rear wheels
t Increased tire wear from misaligned
wheel/tire assembly
t Decreased high-speed stability
t Potentially more resistant steering

Due to Incorrect Wheel Alignment

If I take care of it?


t A probable increase in fuel economy from
properly aligned wheel/tire assembly
t No pulling or wandering sensations in the
front and rear wheels
t Optimum tire wear when wheels and
tires are properly aligned
t Greater high-speed stability
t Easier steering
Due to Correct Wheel Alignment

TIRES
SERVICE ADVISOR CONSULTING GUIDE

5.7

Wheel Alignment:
Toe In/Out

Inspection/Adjustment interval:
Tires should be inspected for premature wear at scheduled maintenance
interval. A Wheel Alignment check is recommended if the tires are
worn/wearing unevenly.

If I ignore it?
t Poor fuel economy due to increased roll
resistance
t Increased potential for improper track of car
t Premature tire wear and more frequent
tire replacement
t Poor high-speed stability
t Hard steering

Due to Incorrect Wheel Alignment


If I take care of it?
t A probable increase in fuel economy from
optimally aligned wheel/tire assembly
t Potential for a more accurate and
straight track of the car
t Optimum tire wear when wheels and
tires are properly aligned, increasing the
longevity of the tires
t Greater high-speed stability
t Easier steering

TIRES
SERVICE ADVISOR CONSULTING GUIDE

Due to Correct Wheel Alignment

5.8

Alternator

Inspection interval:
The Charging System should be checked if the Charging System warning
light illuminates.

If I ignore it?
t Electrical System may fail to operate
t Electrical warning light may come on
t Grumbling or squealing noises
t Complete battery discharge
t Main charge electrical connector (B+ wire)
could overheat and fail
t Damage to electrical wires may increase electrical
resistance due to overheating
t Blown main fuse, results in disconnection of
electrical power

Used

t Emergency repairs, service calls and tows

If I take care of it?


t Stable Electrical System and components
t Reduction in noise
t Vehicle reliability restored

Fast Fact:
Relying on the Alternator to charge a heavily discharged battery can
overload the Alternator and cause damage.

New

Source: carcare.org

ELECTRICAL SYSTEMS
SERVICE ADVISOR CONSULTING GUIDE

6.1

Battery & Connections

Inspection interval:
The Battery & Connections should be inspected at every scheduled
maintenance interval.

If I ignore it?
t Corrosion of cable and/or Battery, may result in a
poor electrical connection and
a no start condition
t Driving only short distances never allows the
Battery to fully charge and sulphation occurs
t Low Battery voltage or charge
t Reduced Battery life
t Premature wear on the alternator and
starter (higher electrical resistance)

Used

t Undercharging or a loose accessory belt may


shorten life of Battery
t Emergency tows, service calls and repairs.

If I take care of it?


t Dependable starting
t Alternator may provide charge to the Battery
t Accessories may operate at their optimal level
t Increased Electrical System life

Fast Fact:
The Battery stores electrical energy and the starter converts that
energy into mechanical force to turn the engine for starting. The
alternator produces electric current to replace what the starter
used during start-up and to support electrical loads when the
engine is running.

New

Source: carcare.og

ELECTRICAL SYSTEMS
SERVICE ADVISOR CONSULTING GUIDE

6.2

Fuse

If I ignore it?
Fuse components may not work
Electrical components may not work on the
affected blown Fuse circuit
Critical features such as headlights, lamps,
taillights, as well as interior features, may not work
Because of loss of some features,
the vehicle may be unsafe
Loss of wire protection
There may be a short somewhere that can cause
additional electrical issues

Used

Could be a serious safety issue if the


lights dont work

If I take care of it?


t Increased driver safety
t Electrical components on right fuse
circuit work again
t Prevents wires from melting

New

ELECTRICAL SYSTEMS
SERVICE ADVISOR CONSULTING GUIDE

6.3

Horn

Inspection interval:
The Horn should be checked at every scheduled maintenance
interval.

If I ignore it?
t Poor horn sound
t Poor driver safety
t Prone theft prevention if part of alarm system
t Motor vehicle law violation

Used

If I take care of it?


t Increased driver safety and awareness
t Safety against theft

New

ELECTRICAL SYSTEMS
SERVICE ADVISOR CONSULTING GUIDE

6.4

Lights & Lamps

Inspection interval:
Lights & Lamps should be inspected at every scheduled
maintenance interval.

If I ignore it?
t Faulty headlights or taillights may result
in a significant reduction of driver safety
t Nighttime visibility may be poor
t Vehicle gauge visibility is reduced
t Possible motor vehicle law violation

Used

If I take care of it?


t Increased driver safety and visibility during
night time improved
t Vehicle gauge visibility improved during
nighttime driving

New

ELECTRICAL SYSTEMS
SERVICE ADVISOR CONSULTING GUIDE

6.5

Starter

If I ignore it?
Hard Start or no-start
Excessive current draw may damage Starter
Emergency repairs
Emergency service calls and tows

Used

If I take care of it?


Vehicle starts reliably
Less likely to draw excessive current during the
starting sequence

Fast Fact:
Excessive current draw usually means a worn Starter and results in
hard starting. Corroded or loose cable connections to the Starter
may cause slow cranking, arcing at cable connections, and other
electrical problems.

New

Source: carcare.org

ELECTRICAL SYSTEMS
SERVICE ADVISOR CONSULTING GUIDE

6.6

Catalytic Converter

Inspection interval:
should be inspected at every scheduled maintenance interval.

If I ignore it?
t Engine bucking or hesitation
t Smoke from the tailpipe
t Check Engine light may come on (if equipped)
t Could fail in Emissions Test
t Poor vehicle performance
Used

t Increased engine temperature


t Poor mileage

If I take care of it?


t Increased Emissions System
performance and longevity
t Lower engine temperatures
t Increased engine performance
t Increased likelihood of passing an Emissions Test
t Improved engine performance and lower engine
operating temperature due to an unobstructed,
properly functioning converter

New

t Life of exhaust and engine components


may increase

Fast Fact:
Signs of a faulty Catalytic Converter are flunking an Emissions
Test, poor performance, increased engine temperature, and
bucking or hesitation.
Source: carcare.org

ENGINE & TRANSMISSION SYSTEMS


SERVICE ADVISOR CONSULTING GUIDE

7.1

Cylinder Head Gasket

Inspection Intervals:
The Cylinder Head Gasket is maintenance free. Hyundai recommends the
following: change antifreeze according to the Vehicle Owners Manual,
use high quality gasoline (too low of an octane grade may cause engine
knock), and change oil regularly according to the Vehicle Owners Manual.

If I ignore it?
t May result to oil and coolant leaks
t Increased possibility of engine overheating and
stalling due to oil and coolant leaks
t Allows contaminants to enter the engine
t Overheating may happen
t Increased engine wear
t Decreased engine performance
t Smoky exhaust

Used

If I take care of it?


t No engine contamination
t Improved engine reliability
t Improved engine performance

New

ENGINE & TRANSMISSION SYSTEMS


SERVICE ADVISOR CONSULTING GUIDE

7.2

Exhaust Pipe & Muffler

Inspection interval:
The Exhaust System should be checked at every scheduled
maintenance interval.

If I ignore it?
t Exhaust fumes/carbon monoxide may enter into
passengers compartment
t Potential increase in exhaust noise
t Increase in exhaust odors from Exhaust System
t Possible rattling noise when starting,
accelerating or braking
t Could fail in Emissions Test

Used

If I take care of it?


Directs exhaust away from the interior of the car
Decreased exhaust noise
Less exhaust odor
Increased likelihood of passing an Emissions Test

New

ENGINE & TRANSMISSION SYSTEMS


SERVICE ADVISOR CONSULTING GUIDE

7.3

Spark Plug

Replacement interval:
Refer to the Vehicle Owners Manual for specific replacement intervals.

If I ignore it?
t Poor fuel economy from faulty or malfunctioning
Spark Plugs
t Likelihood of reduced engine performance
t Engine misfiring and improper idling may occur
t Poor acceleration due to malfunctioning
Spark Plugs
t Increased emissions from improperly working
engine and potential damage to the catalytic
converter

Used

If I take care of it?


t Improved fuel economy
t Likelihood of optimal engine performance
t Increased engine reliability
t Optimal acceleration
t Less pollutants

New

ENGINE & TRANSMISSION SYSTEMS


SERVICE ADVISOR CONSULTING GUIDE

7.4

Spark Plug Wires

Inspection interval:
Spark Plug Wires should be inspected at scheduled maintenance
interval.

Technology Fact:
Most newer models no longer use Spark Plug
Wires and instead use plug top coils which are
more reliable.

If I ignore it?
t Poor fuel economy
t Rough idling and poor acceleration
t Arcing or weak spark may cause poor performance
t Damage to the catalytic converter from
unburned fuel

Used

t Could fail in Emissions Test


t Check Engine light may come on (if equipped)

If I take care of it?


t May result in an increase in fuel economy
t Increased engine performance and
acceleration response
t Increased emissions equipment life
New

ENGINE & TRANSMISSION SYSTEMS


SERVICE ADVISOR CONSULTING GUIDE

7.5

Timing Belt

Replacement interval:
Refer to the Vehicle Owners Manual for the specific replacement

Technology Fact:
Most newer vehicles have Timing Chains instead of Timing Belts.
Timing Chains are virtually maintenance-free.

If I ignore it?
t Cracking and/or weakening of belt may result.
t The Timing Belt, if weakened, may jump
and cause costly engine damage due to piston to
valve contact
t The belt may eventually break
t Vehicle may not start or run

Used

t Probability of and costly engine damage due to


piston and valve contact
If I take care of it?
Reduced chance of an emergency,
unexpected breakdown or engine failure
Avoid a costly engine repair
Maintains the proper crankshaft to camshaft
synchronization (proper timing)
Keeps the valve timing (operation)
matched to the piston position

New

Service Tip:
Replace the water pump and serpentine belt at the same time the
Timing Belt is replaced if these parts are removed during the
replacement of a Timing Belt. The small additional cost is
inexpensive insurance for your cars good reliability.

ENGINE & TRANSMISSION SYSTEMS


SERVICE ADVISOR CONSULTING GUIDE

7.6

Fuel Injector

If I ignore it?
t Poor fuel economy
t Poor engine performance
t Rough idling
t Hard starting
t Misfiring
t Stalling
t Pinging and knocking noises
t Clogs or restricts fuel
t Buildup of fuel varnish

Used

t Engine runs lean


t Emissions System problems
t Check Engine light may come on when the
restriction of fuel becomes severe (if equipped)

If I take care of it?


Improved fuel economy
Restored engine performance
Reduction in noise
Smooth idling
Emissions System performance restored

Fast Fact:
Fuel Injectors deliver fuel to the engine in exactly the right amount
for all engines operating conditions, providing better fuel economy,
performance and emissions.

New

Source: carcare.org

ENGINE & TRANSMISSION SYSTEMS


SERVICE ADVISOR CONSULTING GUIDE

7.7

Fuel Lines, Hoses


& Connections

Inspection interval:
Fuel Lines, Hoses & Connections should be inspected at every regular
scheduled maintenance interval.

If I ignore it?
t Poor fuel economy
t Wear and aging of fuel lines
t Lines bulge or restrict
t Lines decay
t Carbon buildup
t Fuel leakage
t Old rubber hoses become hard or soft,
may even bulge, resulting in a leak

Used

t Old rubber hoses may dry, rot or collapse

If I take care of it?


Improved fuel economy
Enhanced Fuel System performance
Increased driver safety

Technology Fact:

New

With newer models that have Fuel Injector Systems


most of these hoses are lifetime parts.

ENGINE & TRANSMISSION SYSTEMS


SERVICE ADVISOR CONSULTING GUIDE

7.8

Valve Clearance

Inspection Interval:
Refer to the Vehicle Owners Manual for specific inspection intervals.

If I ignore it?
t Probability of poor fuel economy
t Probability of power
t Probability of excessive tappet noise
t Probability of excessive ticking noises
t Possibility of engine surging and stalling
t Could fail in Emissions Test

Valve Clearance
If I take care of it?
t Improved for increased fuel mileage
t Optimum engine performance
t No engine noise
t Increased likelihood of passing an Emissions Test

ENGINE & TRANSMISSION SYSTEMS


SERVICE ADVISOR CONSULTING GUIDE

7.9

Air Conditioning
Refrigerant

Inspection interval:
The A/C System should be inspected at every regular scheduled
maintenance interval.

If I ignore it?
t Possibility of reduced air conditioning efficiency
t Risk to Air Conditioning System longevity due to
improper care of refrigerant
t Risk of air conditioning compressor failure

Recharging

If I take care of it?


t Increased reliability of air conditioning
t No damage to Air Conditioning System
internal components

HEATING & AIR CONDITIONING SYSTEMS


SERVICE ADVISOR CONSULTING GUIDE

Charging Port

8.1

Thermostat

If I ignore it?
t Chances of engine overheating
t Risk of engine pinging and knocking
during acceleration
t Engine may stall due to overheating
t Decreased Engine Cooling System longevity due to
t Risk of major engine failure
t Poor fuel economy
t Improper heating and cooling due
to Thermostat malfunction
t Could fail in Emissions Test

If I take care of it?


t Increased reliability of engine

Used

t Potential for optimal engine performance


t Less risk to engine components
t Long life for engine component
t Increased fuel economy
t Increased likelihood of passing an Emissions Test

New

HEATING & AIR CONDITIONING SYSTEMS


SERVICE ADVISOR CONSULTING GUIDE

8.2

Water Pump

Inspection interval:
The Water Pump should be inspected at scheduled
maintenance interval.

Technology Fact:
Some Cooling System Water Pumps are driven by the timing belt,
while other systems are driven by an accessory drive belt.

If I ignore it?
t Chances of engine to overheat due to
malfunctioning Water Pump
t Increased engine noise
t Increased fluid consumption and fluid loss
t Reduced life of Engine Cooling System
t Risk of major engine failure
Used

If I take care of it?


t Increased reliability of engine
t Potential for optimal engine performance
t Cooling System performs as intended
t More engine life

New

HEATING & AIR CONDITIONING SYSTEMS


SERVICE ADVISOR CONSULTING GUIDE

8.3

Index
A

D
t"DDFTTPSZ#FMU T

t"JS$POEJUJPOJOH3FGSJHFSBOU 
t"MUFSOBUPS 
t"VUPNBUJD5SBOTBYMF'JMUFS 
t"VUPNBUJD5SBOTNJTTJPO'MVJE 

3.2
8.1
6.1
3.1
2.1

4.1
6.2
6.2
3.2
4.2
2.2
4.3
4.3
4.4
4.5

4.6
4.6
3.3
5.6
5.7
7.1
2.3
3.5
1.2
7.2

t&OHJOF"JS'JMUFS 
t&OHJOF0JM 
t&OHJOF0JM'JMUFS 
t&YIBVTU1JQF 

3.5
2.4
2.4
7.3

t'VFM$POOFDUJPOT 
t'VFM'JMUFS
t'VFM)PTF 
t'VFM*OKFDUPS 
t'VFM-JOFT 
t'VTF 

7.8
3.6
7.8
7.7
7.8
6.3

t(BT$BQ 
t(BT5BOL"JS'JMUFS 
t(SFFUJOH.FTTBHF

7.4
3.7
1.1

C
t$7#PPUT 
t$7%SJWF4IBGU 
t$BCJO"JS'JMUFS
t$BNCFS 8IFFM"MJHONFOU 
t$BTUFS 8IFFM"MJHONFOU 
t$BUBMZUJD$POWFSUFS 
t$PPMBOU 
t$SBOL$BTF7FOUJMBUJPO)PTF 
t$VTUPNFS1SPNJTF
t$ZMJOEFS)FBE(BTLFU 

3.2

B
t#BMM+PJOU T

t#BUUFSZ 
t#BUUFSZ$POOFDUJPOT 
t#FMU T
%SJWF "DDFTTPSZ 1PXFS4UFFSJOH 
t#SBLF$BMJQFST 
t#SBLF'MVJE 
t#SBLF)PTFT 
t#SBLF-JOFT 
t#SBLF1BET 
t#SBLF3PUPST 

t%SJWF#FMU T


H
t)PSO 
t)ZVOEBJ4FSWJDF(FOVJOF1BSUT

6.4
1.4

9.1
SERVICE ADVISOR CONSULTING GUIDE

Index
I

T
t*O$BCJO"JS'JMUFS 

3.3

t-BNQT 
t-JHIUT 

6.5
6.5

t.BOVBM5SBOTNJTTJPO'MVJE 
t.VFS 
t.VMUJ1PJOU*OTQFDUJPO3FQPSU 

2.5
7.3
1.3

t5IFSNPTUBU 
t5JNJOH#FMU 
t5JSF#BMBODF 
t5JSF*OBUJPO1SFTTVSF 
t5JSF3PUBUJPO 
t5JSF5SFBE%FQUI 
t5JSF5SFBE5SBDUJPO 
t 51.4
5JSF1SFTTVSF.POJUPSJOH4ZTUFN 
t5PF*O0VU 8IFFM"MJHONFOU 
t5SBOTGFS$BTF0JM 

8.2
7.6
5.1
5.2
5.3
5.4
5.4
5.5
5.8
2.7

t7BDVVN)PTF 
t7BMWF$MFBSBODF 

3.10
7.9

t8BUFS1VNQ 
t8IFFM"MJHONFOU$BNCFS 
t8IFFM"MJHONFOU$BTUFS 
t8IFFM"MJHONFOU5PF*O0VU 
t8JOETIJFME8JQFST 

8.3
5.6
5.7
5.8
3.11

V
t1PXFS4UFFSJOH#FMU T

t1PXFS4UFFSJOH'MVJE 
t1PXFS4UFFSJOH)PTF 
t1PXFS4UFFSJOH1VNQ 

3.2
2.6
3.8
4.7

R
t3BEJBUPS)PTF 

3.9

t4IPDL 
t4IPDL 
t4QBSL1MVH 
t4QBSL1MVH8JSFT 
t4UBSUFS 
t4USVU 

4.8
4.8
7.4
7.5
6.6
4.8

9.2
SERVICE ADVISOR CONSULTING GUIDE

Customer Care Service


Hyundai Motor India Limited

* For internal Circulation only.


Publication No.: HSAGC-1
Printing on February,2010

A-3, Mohan Co-operative Industrial Estate, Mathura Road, New Delhi - 110044 E-mail: cr@hmil.net Website : www.hyundai.co.in Tel : (011) 41678800 Fax : (011) 41678811

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