Scribd Logo
Upload

Welcome to Scribd!

  • Case Studies: Barriers To KMS

    Uploaded by

    saeedak
    6 views2 pages
    The document discusses reasons for business success and barriers to knowledge management systems. It lists several successful companies such as Coca-Cola, Walmart, Microsoft, and eBay that owe their success to brand recognition, industry vision, innovation, and customer loyalty. It also identifies common barriers to knowledge sharing, including a lack of rewards, competitiveness, and difficulty storing and categorizing knowledge. Overall, the document advocates for knowledge management as a way to increase value, avoid duplication, and help companies anticipate changes.

    Original Description:

    ksm

    Original Title

    Ch02 Knowledge Part-II

    Copyright

    © © All Rights Reserved

    Available Formats

    DOCX, PDF, TXT or read online from Scribd

    Did you find this document useful?

    Is this content inappropriate?

    Report this Document
    The document discusses reasons for business success and barriers to knowledge management systems. It lists several successful companies such as Coca-Cola, Walmart, Microsoft, and eBay that owe their success to brand recognition, industry vision, innovation, and customer loyalty. It also identifies common barriers to knowledge sharing, including a lack of rewards, competitiveness, and difficulty storing and categorizing knowledge. Overall, the document advocates for knowledge management as a way to increase value, avoid duplication, and help companies anticipate changes.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    6 views2 pages

    Case Studies: Barriers To KMS

    Uploaded by

    saeedak
    The document discusses reasons for business success and barriers to knowledge management systems. It lists several successful companies such as Coca-Cola, Walmart, Microsoft, and eBay that owe their success to brand recognition, industry vision, innovation, and customer loyalty. It also identifies common barriers to knowledge sharing, including a lack of rewards, competitiveness, and difficulty storing and categorizing knowledge. Overall, the document advocates for knowledge management as a way to increase value, avoid duplication, and help companies anticipate changes.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    of 2

    Reasons for being successful business

    Coke/Coca Cola

    Brand recognition

    Wal-Mart

    Industry-driven vision

    Microsoft/Intel

    Patterns and breakthroughs

    eBay

    Customer Royalty and its reach

    Yahoo

    Innovation business ideas

    AOL

    Anticipated future products

    Citibank

    Past achievements

    Pfizer
    Groundbreaking strategies
    These companies are driven by and valued for their knowledge not their assets.

    Case studies
    Drivers
    Knowledge Centric drivers
    Technology drivers
    Structural drivers
    Process focused drivers
    Economic drivers
    Problem symptoms
    Threat and KM Solutions
    Notes and Exemplars

    Barriers to KMS
    1. No recognition and reward for sharing knowledge
    2. People are competitive & believe that knowledge increases their power
    3. No vehicle for storing & categorizing knowledge, or the existing vehicle
    is difficult to use
    4. They dont know anyone who would be interested in what they want
    5. They dont share knowledge because they are not aware of what they
    know.

    Page 1 of 2

    Summary
    Physical assets: production-oriented and technologies = lose value as they
    are used.
    Knowledge increases in value.
    KM helps avoid unnecessary work duplication, and repeated mistakes.
    KM can save your company from knowledge walkout.

    KM can make your company a proactive anticipator. We must become


    the change we want to be.

    Page 2 of 2

    You might also like