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24 Solve Probs PDF
24 Solve Probs PDF
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and
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"I very much enjoy reading your brain power newsletter and the book." Annie
"I find myself more aware of how my mind is thinking... Thank you for this
course." - Nancy Parker
"I am deeply grateful... I have been exposed to many things that I did not
know before..." - Forwah E
.................
The Best Problem Solving Techniques
What are the best problem solving techniques?
The ones that work for you.
Try any or all of the techniques explained here, and you'll probably find
that two or three of them work really well for you again and again. I might
find different ones that work better for me. That's natural, as we are all
different.
One problem solving method Albert Einstein used was to "sleep on it." He
then often had his creative inspirations while shaving in the morning. He
also used the "change of perspective" technique with some success when he
imagined riding on a beam of light and came up with his theory of
relativity.
My Own Favorites?
For myself, I have the most fun with "random presentation," a technique
that has you select any object to see what it can show you about a problem,
and "concept combination," which involves combining ideas, objects and
various factors. These two techniques can give you an endless stream of new
ideas. They are a couple of the best for coming up with new inventions and
business ideas.
My best ideas however, come with "assumption challenging." Challenging the
assumption that a book has to be sold lead to this e-book. I consider this
to be the most powerful and creative problem solving technique, but that
may be because it works for me. You may find that "metaphorical analysis"
is more your style.
.................
Three Steps To Effective Problem Solving
1. Suspend Critical Judgement
Let anything go in the initial stages.
Think it's a stupid thought? Write it down or say it anyhow. "Bad ideas"
often trigger better ones. At one time, I'm sure that the idea "Hey, lets
get rid of the cashiers," would have seemed useless and silly to grocery
store owners. Somebody worked with it, though, and now you see selfcheckout lanes in many stores.
Apart from the possibility of a bad idea leading to a good one, there is
the issue of how we function. Tell yourself or others "That's stupid" a few
times, and any good ideas you or they have aren't likely to be spoken.
Nothing shuts down a good brainstorming session faster than an environment
where people are afraid to throw "crazy" ideas out for consideration.
Let the ideas flow. If they are useless in the end, drop them. They will
have taken only a few seconds of your time, while keeping the wheels of
your creative imagination turning.
2. Have Many Ideas
This is really easier than it sounds. For example, if you are a musician,
get in the habit of using a few of these techniques, and you'll be able to
come up with a dozen new ways to make music in an hour. If you are a
writer, you can have 30 new story ideas in an afternoon. You'll be able to
think of forty new ways to make money in a day. If you dont believe this
now, you will as soon as you spend a little time applying the techniques
found in this book. Having many new ideas is easy.
Some of your ideas will even be good ones. Some of them. Maybe only a small
percentage. Thats okay. One good idea can sometimes make all the
difference, right? The point of having many ideas is that it increases the
odds of good ones appearing. It also increases the opportunities for
productive combinations of ideas.
Just be sure to produce lots of ideas when you are working on a problem.
It helps to quickly move on once you write an idea down. You can come back
to it later to develop it more, or to see where it might take you. In the
meantime, just work the techniques and keep pumping out ideas.
3. Choose The Best Solutions
Time to invite your critical judgement back into the process. Only after
you have many creative ideas should you start the evaluation process. You
also should clearly separate this part of the process from the ideagenerating part. Finish the non-judgmental, creative part first.
When you do start critically analyzing possible solutions, you need to be
very clear on the criteria. Ask the following questions about your ideas:
How does it solve the problem?
To answer this, you may have to redefine or clarify the problem. This can
be a good problem solving technique in itself, by the way. There can also
be a lot of back and forth between the creative and analytical parts of the
process. While the analysis part of the process shouldnt intrude on the
creative part, in order not to stifle the creativity, you can certainly
allow as much creativity as you want into your critical analysis of your
ideas.
.................
The 24 Problem Solving Techniques
1. Assumption Challenging
2. Add-Subtract-Change
3. Brainstorming
4. Assume The Absurd
5. Cause A Problem To Solve It
6. Creactivity
7. Change Of Perspective
8. Knowledge Gathering
9. Imaginary Friends
10. Mind Preparation
11. Walk With It
12. Sleep On It
13. Concept Combination
14. Random Presentation
15. Idea Generating Word List
16. Solve The Parts
17. Let It Incubate
18. Google It
19. Ask People
20. Simplify - Complicate
21. Do What Others Have Done
22. Metaphorical Analysis
23. Redefine It
24. Mind Mapping
.................
#1 - Assumption Challenging
The hardest part about challenging assumptions is identifying all the
assumptions that we so easily and subtly make. Learn to do this, though,
and you'll have some truly creative ideas. Start with pen and paper. Let's
use an example to go through the process. You own a bicycle manufacturing
company, and you want to create a new product. How do you get some new and
really creative ideas to explore? Write down those assumptions. They may
include:
1.
2.
3.
4.
5.
6.
7.
When you are done you should have a list much longer than this one. Then
you can begin challenging each assumption on the list.
1. Does a bicycle need wheels? You imagine a "bike" with skis that
hydroplanes on water when you pedal fast enough. You jot the idea down.
2. Does the rider have to go somewhere? A bike that goes nowhere? Maybe an
exercise bike that runs a TV set? You only get to watch TV when you are
pedaling. A video game that is controlled by riding a stationary bicycle?
3. Four wheels? What are the advantages? Where is the market? You write
down anything that comes to mind.
4. Why only leg power? A pedaling device for use with the hands? A new minimotor for bikes?
5. Not sell them? Maybe rent them. Maybe the water-bike from above would be
a good beach rental. Sell to vendors, who rent to the ultimate consumer.
6. What are the alternatives to metal? What are the advantages of
fiberglass or plastic?
7. Do you really need a new product? What if you drop the whole idea of a
new product? Maybe there is more money to be made marketing the existing
products in new ways. That would save the cost of re-tooling. You write
down some new ideas on marketing your existing bikes.
Notice that number seven challenges the problem itself. Challenging the
primary assumption, or the definition of the problem, can often yield the
most useful ideas. It can be tough to identify these "hidden" assumptions.
Would you normally think to add to your list the assumption "I have to
solve this?" Doing so could lead you to the realization that delegating it
to the engineers would be the best way to go. Look for all the assumptions
to get the widest variety and the most solutions.
#2 - Add-Subtract-Change
This is good systematic technique that's easy to use. It is particularly
good for use in redesigning things, but can be used for any type of
problem. You just start with the existing "solution" and ask what you can
add, subtract or change. I'm going to use the bicycle example from
"assumption challenging," just to show how different techniques will
suggest very different solutions.
Using the add-subtract-change technique to come up with our new product,
we would look at an existing bicycle and ask:
1. What could we add?
Maybe a radio could be built into the handle bars? Perhaps a map holder
that attaches to the handle bars? A pet-carrier up front, so you can bring
your cat along for the ride? (Okay, Ill stop looking at the handle bars as
I write this.) A built-in retractable lock?
2. What could we subtract?
Take away some of the gears? Ive always thought that for casual users, six
speeds is enough. Subtract some of the weight? Lighter is better. Lower the
price?
3. What could we change?
We could make the tires reflective for safety. We could put a hole in the
seat for mens comfort, or find a new type of padding. Could we make the
gears shift automatically?
Add
As you can see, looking for things to add can require a bit of imagination.
Subtract
On the other hand, looking for things to subtract can be very systematic.
Just look at everything, item by item, and ask what would happen if it was
removed or lessened.
Change
The last question - What could we change? - is where you get to be very
systematic and imaginative. Item by item you look at every aspect of the
existing solution to imagine ways in which you could alter it, replace it,
or redesign it.
This is an easy problem solving technique to use (all of them are really).
You can see that it produces different ideas than the "assumption
challenging" technique. At least it did for me as I wrote this.
Important Lesson: Try several techniques on the same problem, and I think
you'll find that each gets your mind working in a different way, and
therefore gives you different ideas.
#3 - Brainstorming
Brainstorming is using the power of many minds. A group is presented with a
problem or problems to solve, and everyone freely contributes ideas, and
builds on the ideas of others. At least that is the idea.
Often in a brainstorming session each person just defends their own ideas.
Even worse is when participants don't suggest ideas at all, for fear
they'll be attacked or ridiculed. That's no way to brainstorm. Ideas should
flow freely and trigger other ideas. How do you make that happen?
Have A Good Leader
A good leader will stop any criticisms, arguments, and even strong
opinions, at least in the first part of the session. A brainstorming
session needs to be spontaneous, open and uncritical. Bad or silly
ideas can lead to helpful ones, so suggestions have to be left un-judged at
first. Otherwise, you stifle the creative process. The leaders job, then,
is to make everyone feel free to suggest any ideas.
Good Brainstorming - An Example
A company needs to cut delivery costs. The brainstorming participants start
to suggest ideas and solutions. "Let's not deliver," one suggests, and when
another criticizes this, he is reminded of the rules. "Negotiate lower
shipping rates," is suggested, "Or just find a company with lower rates,"
another adds. Reducing package weight and charging customers more are
suggested, and lead to other ideas.
The leader keeps it civil, take notes, and eventually calls a halt to this
free-for-all part of the session. Now it's time to further develop the
ideas for whatever usefulness they may have. To keep the creativity
flowing, the leader has participants defend or develop ideas that are not
their own. This brings new insight to the ideas, and prevents the problem
of people getting "stuck in a rut" with their own ideas. (This is a really
useful technique to try at your next brainstorming session.)
For example, he asks the man who criticized the idea of not delivering to
work with that idea. "We have to deliver," he starts with, but then he
thinks about it and says, "We could deliver in bulk to central distribution
points instead of to the individual customers. The customers could pick up
their orders there. I suppose that might save us money on shipping."
Someone suggests that the customers may like the arrangement. They could
return the product immediately if they were dissatisfied, with no need to
pack and ship it. (It worked for Sears for years.) The leader assigns a
couple people to look into it, and moves on to the other ideas.
Good leadership keeps the whole process working. In the last example, a
"bad" idea was used to come to a possible solution. That's good
brainstorming.
Important Note:
A brainstorming session can be especially productive if the group is
introduced to a few new problem solving techniques. A few good techniques
and a good leader, and any group can come up with dozens of new ideas.
example, if you are having trouble with your level of motivation, list all
the ways you can think of to make it worse. These might include:
1.
2.
3.
4.
5.
Sleep less.
Think about the ways you might fail.
Keep saying "This is too much work."
Think of whole project, and get overwhelmed.
Work on things that you have no interest in.
#6 - Creactivity
This isn't really a problem solving technique as much as a good habit to
develop. Of course "creactivity" is invented, so don't look for it in the
dictionary. It is the concept of creativity coming from activity. You have
to do something to create something. Obvious, perhaps, but nonetheless
there are probably thousands of writers out there right now, staring at a
blank piece of paper, waiting for ideas to come.
Don't Wait!
Whether you are trying to start that novel or looking for a new
mathematical algorithm, start working on it. Graham Green, the famous
English writer, credits a simple habit for much of his success: He forced
himself to write at least 500 words every day, whether or not he felt like
it. Yes, creative inspiration can strike at any time, but it sure strikes
more often when there is work instead of waiting.
To build a house you need tools, materials, and work. To come up with great
ideas and creative solutions to problems, you need the same. The tools are
the techniques here and whatever else is in your brain. The materials are
the things you know about the problem to be solved. The work, which can be
play as well, is what brings it all together.
The Creactivity Technique
Okay, how do you put this obvious principle into practice as a "technique?"
Like this: when you are having difficulty coming up with good ideas and
workable solutions, start producing bad ideas and unworkable solutions.
That's it. Just start playing with the problem, and eventually the ideas
will get better.
Let me repeat that:
Just Do it!
Do it badly until you can do it better. Do a minor part of the work. Get
the work ready to work on later. Write anything on a piece of paper. Then
write something more relevant. Write an explanation of why you cant find
any solutions, and then find a solution to that.
Creactivity is my new word for the day. Creation begins with activity. An
actor will be more creative after the first job than before it. A builder
can build more innovative homes after the first ten than before. Just get
to work in the area where you want creative inspiration, and it will come.
Invention is 1% inspiration and 99% perspiration. - Thomas Edison
#7 - Change Of Perspective
Stories can be great for providing a change of perspective. There is a
story about a man sitting on a dock fishing. A busy executive, having just
finished entertaining clients on his boat, saw the man and realized he was
always there. He stopped to ask him why he didn't get a job.
"Why should I?" the man asked in return.
The executive explained that he could make some money, and build up a
retirement fund even. The man asked why he'd want to do that. The executive
impatiently replied that the money would give him the freedom to do what he
wanted in life.
"But I'm already doing what I want," the man replied.
How To Change Your Perspective
To use a change of perspective for problem solving, we need to create
little stories in our minds. We need to ask how a child would view the
problem, for example, or even imagine looking at the problem from another
place, like the top of a building.
A change of perspective can be looking from another place, other eyes, a
different point in time, or with a wider or narrower view of the problem.
As a child I noticed that things which happened months or years ago didn't
bother me much, so I used that knowledge. When bad things happened, and I
felt hurt, I imagined how the event would seem five years from now. That
new perspective took a lot of the sting away.
More Examples
To design a new line of clothing: Imagine how a logical machine would view
the problem. A line of clothing based entirely on function, with no regard
for style? Functionality might become the new style. Shoes that give you
the maximum performance and foot protection, with no "extras." Shirts that
change color, turning darker to absorb heat when you are cold, and lighter
to reflect the sun when you're hot.
To further your career: How would your boss see the job you are doing? How
would a customer see it? How would a disinterested outsider see it? Taking
a wider perspective, you might think about how important your role would
appear to someone looking at the whole organization. That might give you
ideas on increasing your profile.
To be a better negotiator: Looking at the issues from the perspective of
the other side is a great way to arrive at a win-win solution. What would
they like to hear?
To come up with radical new ideas: Don't forget that a new perspective can
be as crazy as your imagination will allow. Einstein really did imagine
riding that beam of light to arrive at his theory of relativity.
#8 - Knowledge Gathering
This is more of a preparatory step than a problem solving technique. If you
know nothing about construction, you probably won't get many good ideas for
new roofing tools with any technique, until you learn more of the basics.
The point?
Be sure to gather the information and knowledge necessary before working on
a problem.
The reason I include this as a technique, is that you can often come upon
solutions for problems just by getting more knowledge and information. For
example, when you see that grocery stores are starting to use self-checkout
lanes, you might immediately adapt the idea to your bookstore. Discovering
that other stores like yours have higher profit margins can change the
focus of your make more money problem from increasing sales to looking at
costs and prices.
Here are a few of the things youll want to look for and do when you are
gathering knowledge and information to solve a problem:
1. Jot down any information you think may be relevant.
2. Write an outline of the current situation.
3. List any potential solutions you've already thought about.
4. List solutions that others have used for similar problems.
Always Take Notes
Once you've done this, look at each item and make a note of anything else
you may need to learn to effectively solve the problem. In the example
above, for example, the solution others are using is self-checkout
registers. In that case, you would want to make a note to find out how much
these machines cost initially, and maybe how they are maintained.
At some point, you have to decide whether to gather more knowledge and
information, or start working on the problem. If you dont get any good
ideas when you try, it may mean you need to do more information-gathering
again. Sometimes it can be beneficial to go back and forth between
gathering information and brainstorming or using other creative problem
solving techniques.
Continuing Education
If the problem or problems you are working on are recurring issues, or part
of your job or business, you should keep your head full of the latest
information and relevant knowledge. In other words, if you have a
construction company, and you want to more easily solve your regular
problems, subscribe to the relevant trade magazines, and spend time with
others in the business. The more you know, the more creative your potential
solutions can be - as long as you maintain an open mind.
#9 - Imaginary Friends
Sometimes we're at our most creative when interacting with others. We sit
talking to friends and each feeds off the other's ideas. Plus, a discussion
can really clarify things. But what about when you're alone, or don't want
to share your ideas yet? How can you stimulate creativity and find elegant
solutions to problems?
Try talking to Albert Einstein.
Talk to Andrew Carnegie or Lee Iacocca if your problem has to do with
making a factory more productive. Questions about love can be addressed to
the Dalai Lama. The idea is to have conversations in your head with anyone
who can help. Why do this?
Imagination Needs Form To Function
You already have a powerful imagination, whether you know it or not. What
you may not have, is enough powerful ways to use it. That's what you get
with a conversation in your head - access to the creative power of your
mind - a way to use your imagination.
Start by imagining someone you respect and know something about. This is so
you can easily imagine what they might say. It can even be a fictional
character. Explain your problem to this person, and listen to what they
have to say.
You'll be surprised how often an imaginary Einstein comes up with an
interesting idea, or a question that produces something useful. Just ask
anything you want. If that is too difficult, just imagine two other people
having a conversation about the problem you want to solve.
All the ideas they come up with are yours, of course, but youll notice
right away that what one imaginary person says will be very different from
what another says. Thats the whole point - these other voices are other
ways for your imagination to produce good ideas.
What Would Jesus Do?
Have you ever seen those "WWJD" pins and stickers? The WWJD stands for
"What Would Jesus Do?" Some young people wear these pins as a source of
guidance. Whether or not you are a Christian, you can see how, in times of
confusion, this simple question can immediately clarify things and allow a
right decision. The information necessary may be there in a young man's
head, yet there is confusion. Then, he imagines what Jesus would do or say
and he quickly "sees" the answer.
Just Try It!
Start talking with your imaginary friends (in your head please). You can
use this technique for help with personal, business, moral and any other
problems. It's a powerful way to draw on the power of your unconscious
mind, and it will work if you give it a chance.
2. Gather mental materials you'll need. This can include a list of problem
solving techniques, especially if they havent become a habit for you yet.
This can also include a list of ways to get motivated, and other personal
reminders that help you.
3. Think about why you want to solve this problem. Imagine how things will
be better when youve succeeded. Building your anticipation and enthusiasm
creates physical changes that speed up your thought processes.
4. If you have no inherent interest in the project, try talking about
something that is interesting to you just before you start working on the
problem. The enthusiasm won't directly transfer, but the increased energy
and enhanced brain function it created will continue for a while.
5. It may help to clear your mind with a basic mindfulness exercise. Close
your eyes, pay attention to your breathing, and relax for three minutes.
Just watch your breathing, and start to identify all the little "mind
irritations" you notice while doing this. Make notes afterwards, put things
on to-do lists - do whatever you have to do to set these distractions
aside.
6. Have a cup of coffee or other beverage with caffeine if this helps you.
In my experience, caffeine is better for analytical thinking than for
creative problem solving.
7. Ginkgo Biloba may help. In studies, it has been shown to increase blood
flow to the brain. You can buy it in capsules, tea, or just eat a couple
leaves if there is a Ginkgo tree nearby (common in parks).
8. Have water, and maybe light protein snacks available (nuts are good).
This is just to keep from being distracted by thirst or hunger.
9. Avoid sugar. If you really don't understand the concept of brain fog,
eat sugary cake on an empty stomach and try to do math problems twenty
minutes later. You'll get the point. (This is called the "sugar blues.")
10. Stop occasionally to stand up, stretch, and sigh. This relaxes your
body and mind. There is some evidence that tension in the shoulders, neck
and head can decrease blood flow to the brain.
You probably won't want to take the time to do all of these things before
you sit down to solve a problem (then again, maybe you will). In any case,
keep this list available so you have some quick remedies when your brain is
feeling sluggish.
#12 - Sleep On It
"Sleeping on it" has been a proven problem solving technique for thousands
of years. It doesn't always work, but its one more way to get the
unconscious mind working for you. Even when you don't get an answer in the
night, or in the morning, it can help you disengage from any unproductive
efforts or "thinking ruts" and start fresh.
Incubation
The technique of "incubating" ideas in the subconscious mind is used in
other ways too. You can drop a problem for a while, for example, and if you
have been working hard on it, the wheels will still be turning below
consciousness. Days later you might have an "aha" moment at any time, or in
response to some stimulus.
To incubate an idea or problem overnight, so you can hopefully get an
answer by morning, you should work on it consciously at some point during
the day. Intense or concentrated effort for a short time is better than
staring at your notes groggily for hours.
When you are about to go to sleep, remind yourself that you are looking for
solutions. Define the problem in your mind, preferably in a couple
different ways. Review what ideas youve already had, but only for a minute
or two. Then consciously drop the problem, so you can sleep.
Have Pen and Paper Ready
Have a notebook and a pen next to your bed, for use in the morning, or in
case of a middle-of-the-night idea. Alternately, keep a small tape recorder
available. This may be better, because you won't need to turn on the light
to leave a quick message if an idea wakes you in the middle of the night.
Just quickly dictate your thoughts into the recorder. You can more easily
go back to sleep if you dont turn the light on.
Does it work?
Sometimes. While working on this e-book, I woke up from a dream in which I
was explaining the "add-subtract-change" problem solving technique (#2) to
somebody. I am sure that it has been thought of by many people in one form
or another, but it was unknown to me until that moment, and I've found it
very useful.
Lucid Dreaming
Another way to solve problems while sleeping is to work on them
consciously, in your dreams. Can you be conscious in your dreams? Many
swear by it. Lucid dreaming is beyond the scope of this book, but I
thought Id mention it briefly, as it could be useful to creative work of
many types.
You may have had the experience of dreaming and realizing you were in a
dream. Lucid dreamers can make this happen more or less at will. One
technique to train yourself for this, is to have trigger objects. If,
while awake, you ask yourself, Am I dreaming? every time you see a clock,
until it is an automatic question, then when you see a clock in a dream,
you will be prompted to ask, and to become aware that you are dreaming.
Then, with practice, you can control the course of the dream to some
extent. You could even put this time to good use working on creative
solutions to problems.
You start with a tape recorder ready, perhaps as you drive to work. The
first object you choose is a tree. What can a tree teach you about the
problem? Hmm... a tree has a strong trunk... branches can be lost, but the
tree survives. This gives you the idea that you could concentrate on the
main routes (the trunk), maybe even put up signs that say "This route
crosses town every fifteen minutes." It might be more efficient to
concentrate on the primary routes and grow the others (the branches) later.
After recording your idea, you see a swimming pool. Hmm... swimming pools
are fun... could riding the bus be fun somehow? Play music? Have a TV? You
record a few ideas, and move on. A house, a cat and a cloud give you no new
ideas, so you let them each go after a minute.
You see a parking ticket on a windshield. Hmm... What if instead of a fine,
the ticket gave the driver the option of buying a monthly bus pass? It
solves their parking problem, and hopefully gets them in the habit of using
the bus. You note the idea and make a note to explore the general idea of
punishments and incentives further.
A billboard for the lottery makes you think of having a bus-pass lottery.
Every month a couple random lucky riders win a hundred dollars when they
swipe their pass through the automatic reader. The other riders see this
and are encouraged to buy the passes instead of paying by the ride. (You
can only win with the pass.)
A cloud of smoke makes you think of ads with "before and after" photos of a
city with fewer cars. The air will be clearer in the "after" photo, which
will make the non-riding taxpayers feel better about the money spent.
You next choose a restaurant, and ask what it can teach you about the
problem. You get a few ideas and record them, then you remember your
"discount card" you paid for that you use at area businesses, including
restaurants. Maybe you could talk area businesses into giving a discount
when patrons show their bus passes.
How Well Does It Work?
Try it and see. All of the ideas above came to me in fifteen minutes, as I
wrote this. I chose the objects by imagining what I would see if driving.
They may not be great solutions, but then I don't know a thing about
running a bus service. The important point is the quantity of ideas this
can produce. Quality comes when you develop them further, and when you know
more about the problem.
As you use this problem solving technique, you'll have silly ideas pop into
your head. Don't dismiss them too quickly, as they'll sometimes trigger a
thought that's more useful. You can use this creative technique anywhere,
and it's great for putting driving time to good use.
slower
better worse
hotter
colder
added to
subtracted from
left alone
hopeless
stickier
happier
relaxed
imaginary
cheaper
more expensive
nothing
You start with a list of all the factors involved. Some of these might be:
material costs, interest rates, down payments, labor costs, land costs,
paving costs, and closing costs when selling the homes. You work on ideas
for each of these, then assign tasks to yourself and others.
For material costs, you make a note to research cheap building materials.
You consider cutting waste with more efficient procedures, which means less
spent on materials and on hauling away the waste. Interest rates seem to be
out of your control, but you make a note to see if a bank will reduce the
interest rates if you send most of the buyers to them. Maybe you can pay
the mortgage insurance or "points" for buyers to get the rates lower.
The down payment problem and the labor problems might be helped by letting
buyers work on their new homes. Their wages could be paid at closing,
towards the down payment. You note the idea, and also make a note to check
into FHA "gifting" rules, to see how much a foundation funded by your
#18 - Google It
This is a quick way to gather information, but it has become so useful that
it deserves consideration as it's own technique. To "google it," means to
look for information on something using the Google search engine. Use other
search engines too, of course. MSN will display quite a few different
results than Google.
For an example of how to use Google to find new solutions, we'll start with
the problem of expensive medical care. How do we spend less? I just typed
"cheap medical care" into Google.
First Browse For Ideas
The first
Asia." It
two hours
why it is
An Example
Suppose you are developing a new video game. Talking to regular players is
one place to start, but don't limit yourself to that. Ask people who don't
play video games why they don't, and what would motivate them to. That is
more likely to get you some new ideas.
I find video games to be boring, tedious, and a waste of time, by the way.
I've never thought about what would motivate me to buy a video game until
now. I think I would have to learn something from it or feel that it was
truly good for my brainpower. Any ideas?
Basically, you get three things when you talk about your problem with
others:
1. You clarify your own thinking by explaining it.
2. You get other perspectives.
3. You possibly get solutions and ideas.
Another benefit of asking others, is that they will be more helpful to you
in the future. You see, people love to be asked for their opinions and
ideas. Doing so can also help you if your ego is getting in the way of
solving the problem, as when we cling to solutions just because they are
ours.
#20 - Simplify-Complicate
Simplify a problem and it is easier to find solutions. Complicate a
problem, or rather recognize the true complexity already there, and you can
find more workable solutions. Do both, and you get the best of both.
Over-Complicating
The shortest distance between two points is a straight line. It's easy to
understand this rule from mathematics, but we sometimes forget to apply it
in our problem solving. NASA, for example, spent years and millions of
dollars to develop a pen that would function in zero-gravity. The soviets
just used pencils - the straight line approach.
Over-Simplifying
It is common to over-simplify solutions to problems too, though. The
town, it might be tough to find another in the entire state that you can
learn from. However, you can find other "new concept" restaurants that have
opened in town. Find out how they marketed their new idea, how they knew
there was a market, how much rent they pay, and anything else relevant.
Franchises are so consistently successful because each new owner is copying
a formula that has worked many times before. This idea isn't limited to
stores and restaurants, of course. You can do the same with anything from
problems of theoretical physics to relationship issues. Just find what has
worked for others, and modify it only as much as you need to for your
particular circumstances.
For another example, suppose that Mary can't get her children to do their
homework. Books about child rearing may help, but she could also just talk
to friends with kids that do their homework, to see what they are doing
right. She can ask them how they have raised their kids, but more
importantly, she can watch to see what they actually do.
To improve your chess game, you could read books, but which ones? Find the
nearest chess master and ask him which ones he has read. Watch him to see
what he actually does to prepare for a game. If he'll review one or more of
his games with you, ask about what he was thinking when he made certain
moves, so you can learn to think the same way.
Be careful about advice from successful people in any field. Often, people
really dont know what the true reasons for their success is. Watch what
they DO, and not what they SAY.
Copy - Then Modify
Want more creative solutions? Modify what you learn from others. Starting
with what has worked is a good start, but doesn't have to be the end of the
process. It just increases the probabilities that your solution will be a
good one. Albert Einstein started out learning how to add and subtract,
just like everyone else.
Copy at first. Once you understand better why something works, you can
isolate those elements that are necessary, and those that are not. At that
point you can take a good idea and make it even better and more creative.
#23 - Redefine It
This is a powerful problem
assumptions, and gives you
redefining the problem, to
Use pen and paper for this
better. You can use different colors to indicate the importance of each
idea too. Use stars, or underline, or do anything else that feels right.
If an idea starts to produce many thoughts and other ideas, put a note,
like "see page 2" next to it. Then start another mind map for that idea.
Be very open to silly ideas and thoughts. Just write them down. The whole
mind mapping process should be somewhat playful. Later, you can get more
analytical about digging out the gems and polishing them.
_____
Whatever "type" of problem you are working on, with an open mind you can
use almost any technique to get some new insight or idea. Use the best ones
for the type of problem you have then, but don't forget the others.
Remember too, that the best technique for solving any problem is the one
that works best for you.
As you use a given technique often enough, it will become a habit. You'll
be using it unconsciously and automatically. Train your mind to use
several, and you'll have a powerful creative problem solving machine.