INTERNSHIP REPORT

ON
PAKISTAN TELECOMMUNICATION LIMITED

SUBMITTED BY
Abdullah Jadoon
ROLL NO: S-38-2012

SUBMITTED TO
Sardar Ejaz Ahmed

Govt. College of Management Sciences

Abbottabad
2012-2016
INTERNSHIP REPORT

ON
PAKISTAN TELECOMMUNICATION LIMITED

SUBMITTED BY
Abdullah Jadoon
ROLL NO: S-38-2012

SUBMITTED TO
Sardar Ejaz Ahmed

This internship report is submitted in partial fulfillment of the

requirements for the degree of Bachelors of Business administration
awarded by the Hazara University Mansehra

Govt. College of Management Sciences

Abbottabad
2012-2016

APPROVAL SHEET
Approval Committee
1. External Examiner
Mr._________________Signature________________

1. Supervisor
Sardar Ejaz Ahmad
Signature__________
Designation: Assistant Professor

2. Head of department
Mr. Mushtaq Ahmad
Signature________________
Designation: Principal

DEDICATION
I dedicate all my efforts and struggles of the educational life to my dear
parents; without them Im meaningless. Also I devote the work of this
internship report to respectable and honorable teachers who taught and
supported me in developing my personality as a competent professional.

PREFACE

The essential requirement for the completion of BBA degree is to take Six weeks
internship training with an organization of National/international repute and to write a
report on it. The purpose of this training is to acquaint the student with practical
knowledge of working in the organization.
The

department

directed

me

to

PAKISTAN

TELECOMMUNICATION

COMPANY LIMITED I tried my best to present all of my findings in this Report,

while visiting various departments of PTCL and gained practically too much
knowledge of telecom sector. It was realized that, there is great difference between
theory and practice. At the end I expect that this report will help the reader to
understand the various problems/suggestions, methods and procedures that are in
Practice in PAKISTAN TELECOMMUNICATION COMPANY LIMITED.

TABLE OF CONTENTS
CHAPTER-1
1.1
1.2
1.3
1.4
1.5
1.6
1.7
1.8

INTRODUCTION

Introduction to PTC..........................................................................2
Historical
Background...............................................................................3
Mission statement of
PTCL.......................................................................4
Strategic vision of
PTCL ...........................................................................4
Objectives of
PTCL.....................................................................................5
Management...................................................................................
.............5
Board of
Directors.......................................................................................6
Subsidiaries of
PTCL..................................................................................8
CHAPTER-2

ORGANIZATIONAL STRUCTURE OF PTCL

2.1 Organizational
structure..........................................................................12
2.2
Products and
services...............................................................................13
CHAPTER-3

DEPARTMENTS OF PTCL

3.1
Human resource
management...............................................................18
3.2
Finance
department..................................................................................19

3.3
Commercial
department..........................................................................19
3.4
Operational
department..........................................................................20
3.5
Technical
department...............................................................................20
3.6
IT
department.....................................................................................
......20
3.7
Corporate development
department....................................................20
3.8
Special projects
department....................................................................21
3.9
Structure of the finance
department......................................................21
3.10 Functions of the finance
department.....................................................22
3.11 Finance system of the
organization.......................................................22
3.12 Generation of
funds..................................................................................23

CHPTER-4

MY ACTIVITIES IN PTCL

4.1
Finance
department.................................................................................25
4.2Revenue
Department...............................................................................29

CHAPTER-5

FINANCIAL ANALYSIS

5.1 Financial Statement

analysis.................................................................32
5.2 Ratio
Analysis...........................................................................................
35
5.3 Horizontal
Analysis ...............................................................................40
5.4 Vertical
Analysis .....................................................................................42

5.5
Telecommunication Sector Financial
Analysis.................................46
CHAPTER-6

SWOT ANALYSIS

6.1
Strengths.........................................................................................
...........49
6.2
Weaknesses.....................................................................................
..........50
6.3
Opportunities...................................................................................
.........52
6.4
Threats............................................................................................
............53
CHAPTER-7

CONCLUSION AND RECOMMENDATIONS

7.1
Conclusion.......................................................................................
...........56
7.2
Recommendations...........................................................................
.........58
References....................................................................................
..........................60

AKNOWLEDGMENTS

First of all, I want to express all my humble thanks toALLAH who is very
sensitive about each and every activity of all his man and without whose help, I
am unable to accomplishany objective in my life. Secondly I am thankful to all
otherTeachers as the knowledge imparted by them enables me to study the
organization in a best way. I am also thankful to all staff of PTCL, for their
valuable guidance andSupport throughout the internship period.Further all
other executives and staff Members of PTCL deserve my thankfulness for their
cooperation and guidance duringthe course of my internship.

Abdullah Jadoon

Abbreviation
PTCL
BBA

Pakistan Telecommunication Limited

Bachelor of Business Administration

BODBoard of Directors
CEO

Chief Executive Officers

DSL

Digital Subscriber Line

SWOT Strength Weakness opportunities Threat

EXECUTIVE SUMMARY

The report has been divided into seven chapters, which are in the following order;
First chapter includes a brief history of PTCL, its mission, strategic vision, core values
and objectives and at the end describes the subsidiaries maintained by PTCL
Second chapter describes organization structure and detail discussion about products
and services provided by PTCL. It also describes marketing strategy of PTCL in a brief
way.
Third chapter describes different departments in PTCL but a special concentration is
made on finance department. Shows that how finance department is further divided into
various departments and what are its functions.
Fourth chapter deals with the work which I have done in PTCL during my internship
period
Fifth chapter deals with the financial analysis of the company.
Sixth chapter contains SWOT analysis of PTCL.
Seventh chapter contains conclusion and recommendations.