Professional Documents
Culture Documents
Table of Contents
Page 2
SUMMER INTERNSHIP REPORT- NSDC
1. Certificate of Internship
2. Acknowledgement
It gives me great pleasure to express my sincere thanks and gratitude to xxx, Member, MIS
& Monitoring, National Skill Development Corporation for his supervision and
encouragement through the course of this project.
I am indebted to my faculty member, xxx, for the help that he has rendered to me at every
step towards completion of this project.
I also take this opportunity to thank my institute and administration for their help during my
tenure at NSDC.
With Regards
LBSIM
Page 3
SUMMER INTERNSHIP REPORT- NSDC
Page 4
SUMMER INTERNSHIP REPORT- NSDC
3. Declaration
This Report is the result of my own work, no part of it has earlier comprised any other report,
monograph, dissertation or book.
__________________
Page 5
SUMMER INTERNSHIP REPORT- NSDC
Page 6
SUMMER INTERNSHIP REPORT- NSDC
Executive Summary
Literature survey
Process innovation means performing business activities in a new way. Process innovation is
generally a discrete initiative and it also implies the use of specific change tools and
technology for enterprise engineering and transformation of business processes (Davenport,
1993). Process benchmarking and business process re-engineering (BPR) have become two
main methodologies used to implement business process improvement and have attracted
much attention in a current fast-changing environment. Leveraging best practice has become
the important factor of process benchmarking and BPR. Accurate knowledge of the gaps
between best practice processes and a company's business processes is essential for the
redesign of business processes (Juan & Yang 2004). In the existing BPR methodologies there
exists a big division in business analysis techniques due to the black and white approach used
in most cases. In some of them, cost is the central issue, in others generic management or the
Page 7
SUMMER INTERNSHIP REPORT- NSDC
successful use of IT. As a result business analysis techniques are directed towards this central
issue ignoring any other means of analysis.
For process benchmarking, most of the participating companies use self-developed methods
rather than established methodologies to capture and compare process data (Poulson 1996).
By comparing and analyzing the core processes in detail, process benchmarking could
provide an insiders view of another companys operation in a way that identifies distinctions
between the practices of the two companies (Watson 1992).
Since there is no standard for business process model comparison, one possible approach is
first to clarify the semantic relationship between model objects and then to analyses the gaps
in processed data and process logic for compared process models. Considering the wide
variety of objects provided by the framework and the different use and meaning of object
names used by different project teams, the semantic relationship between model objects of
compared process models must be studied closely. To this end, related semantic analysis
methods for various model objects should be developed (Juan & Yang 2004).
In BPR, tacit knowledge plays a very important role. In considering its implication for BPR,
three attributes of tacit knowledge merit particular emphasis. First, tacit knowledge, by
definition, is highly personal. It is created by and sourced within single individuals. Thus,
individuals can be expected to have highly personal perspectives on BPR. Second, tacit
knowledge doesn't happen accidentally: it emanates from and evolves out of each individual's
background, experiences and context. Third, although it is essentially a personal
phenomenon, substantial consistency and concurrence is typically evident across the tacit
knowledge of individuals who have shared similar backgrounds, experiences and contexts. It
is for this reason that it is possible to talk of an organization's tacit knowledge, that is, a group
of individuals who share a broadly similar perspective on the world around them including
the merits and limitations of BPR. (Fahey 1998)
Page 8
SUMMER INTERNSHIP REPORT- NSDC
5. Introduction
It is situated at:
Address: Clarion Collection, Shaheed Jeet Singh Marg, Block A, Qutab Institutional Area,
New Delhi, Delhi 110016
It has around 250 employees apart from consultants from other companies like- McKinsey,
EY, KPMG, Grant Thorton.
A Section 25 company is registered under Section 25 of the Companies Act, 1956. These
companies are those which have interest of the public. These can be made by Government,
RBI or group of individuals. This section provides an alternative to those who want to
promote charity without creating a Trust or a Society for the purpose. It allows the formation
of a company, which will exist as a legal entity in its own right, separate from the person
promoting it. The crucial bit, however, is that any company under this section must
Page 9
SUMMER INTERNSHIP REPORT- NSDC
necessarily re-invest any and all income towards promoting the said object or charity. In
essence, unlike a regular company, where owners and shareholders can make profits or
receive dividends, no money gets out of a Section 25 company.
Ensure that its funds are largely re-circulating i.e. loan or equity rather than grant.
Funding and incentivizing: This involves providing financing either as loans, equity or
VGF, providing grants and supporting financial incentives to select private sector initiatives
to improve financial viability through tax breaks, etc. The exact nature of funding (equity,
loan and grant) will depend on the viability or attractiveness of the segment and, to some
extent, the type of player (for-profit private, non-profit industry association or non-profit
NGO).
Shaping/creating: In the near-term, the NSDC will proactively seed and provide momentum
for large-scale participation by private players in skill development. NSDC will identify
critical skill groups, develop models for skill development and attract potential private
players and provide support to these efforts.
Page 10
SUMMER INTERNSHIP REPORT- NSDC
VISION
NSDC was set up as part of a national skill development mission to fulfill the growing need
in India for skilled manpower across sectors and narrow the existing gap between the demand
and supply of skills. The then Union Finance Minister Shri Pranab Mukherjee announced the
formation of the NSDC (2008-09 Budget Speech). "There is a compelling need to launch a
world-class skill development programme in a mission mode that will address the challenge
of imparting the skills required by a growing economy. Both the structure and the leadership
of the mission must be such that the programme can be scaled up quickly to cover the whole
country."
MISSION
Enhance, support and coordinate private sector initiatives for skill development through
appropriate Public-Private Partnership ( PPP ) models; strive for significant operational and
financial involvement from private sector.
Play the role of a market-maker by bringing funds, particularly in sectors where market
mechanisms are ineffective or missing.
Prioritize initiatives that can have a multiplier or catalytic effect as opposed to one-off
impact.
OBJECTIVE
MILESTONES
Page 11
SUMMER INTERNSHIP REPORT- NSDC
BALANCE SHEET
Page 12
SUMMER INTERNSHIP REPORT- NSDC
NSDC gets its fund from various government schemes and it basically implements these
schemes using the funds and monitors the Training Partners. Even after being a lending
organization it doesnt have a liquidity based presentation of its financials as it does not come
under Reserve Bank of India.
Associates:
Sector Skill Councils are set up as autonomous industry-led bodies by NSDC. They create
Occupational Standards and Qualification bodies, develop competency framework, conduct
Train the Trainer Programs, conduct skill gap studies and Assess and Certify trainees on the
curriculum aligned to National Occupational Standards developed by them.
Till date, the NSDC Board has approved proposals for 38 Sector Skill Councils. There are
approximately 450 Corporate Representatives in the Governing Councils of these SSCs. The
list of SSCs is given below.
Page 13
SUMMER INTERNSHIP REPORT- NSDC
Page 14
SUMMER INTERNSHIP REPORT- NSDC
Page 15
SUMMER INTERNSHIP REPORT- NSDC
NSDC Training partners are the Firms, NGOs, companies which take the responsibility to
train individuals through the support of NSDC and their own funds and resources. They are
given training and placement targets. TPs set up training centers at various parts of India and
usually in certain priority strata. Procedure for selection as a TP is given later.
a) IL &FS Skills
b) Vivo Health Care
c) ITIs
d) Daksha Skills
e) Foresight Education
Page 16
SUMMER INTERNSHIP REPORT- NSDC
EY and KPMG are the known Project Management Units in NSDC. Employees (Consultants)
from these companies (in government policies) are deployed in NSDC to work towards
maintenance and formation of guidelines.
McKinsey works as the Industry Research Partner in NSDC to study requirements, new
sectors and workforce required in the same. They work towards developing schemes for the
government so that skills can be added and schemes be made.
Grant Thorton, Mazars and CRISIL are awarded projects on which specialists from these
companies do background verifications, credit analysis etc.
Different legal firms are also deployed to manage legalities related to bring TPs on board and
implementing the schemes.
1. Project Development: All the new schemes from the ministry and NSDC are
first worked upon in this department and then shared with DD partners for
further verifications. The list of TPs is maintained by them.
2. Monitoring: This department handles all the issues related to working of TP.
Their placements, Training, regulations etc. Fund utilization certificate.
Page 17
SUMMER INTERNSHIP REPORT- NSDC
5.3 Hierarchy
The Board of Directors of NSDC comprise of 13 members - 4 from the government and 9
from the private sector.
Page 18
SUMMER INTERNSHIP REPORT- NSDC
Fresh Trainings
Refresher Trainings
QPNOs List: The Qualification Pack National Occupational Standards (NOS) specify the
standard of performance an individual must achieve when carrying out a function in the
workplace, together with the knowledge and understanding they need to meet a standard
consistently.
Each NOS defines one key function in a job role. Each NOS must be a concise and readable
document, usually consisting of no more than five or six pages (some are only one or two). In
their essential form, NOS describe functions, standards of performance and knowledge /
understanding.
The NOS are laid down by employers (through their SSCs). A Qualification Pack (QP) is a
set of NOS aligned to a job role. A QP is available for every job role in each industry sector.
These drive both the creation of curriculum and assessments. Thus, the National Skills
Qualification Framework (NSQF) theoretically makes it possible to drive competency based
training for every job role in industry. It is possible for all current vocational courses, like
MES, ITI Courses, or similar vocational courses in schools, colleges and polytechnics, to be
aligned to job roles at specific NSQF Levels. An ITI Course in Plumbing would say they are
training for plumbers at NSQF Level 3. Similarly, a polytechnic, training in fashion design,
may say it is training for NSQF Level 5 for Garment Cutters.
Page 19
SUMMER INTERNSHIP REPORT- NSDC
Eg:
SDMS: It is the software used by Consultants and TPs to manage and update
placement and training numbers.
NSDC FUNDED
Catalyze the creation of sustainable and quality skills training institutions across the country.
Support and coordinate private sector initiatives for skill development through appropriate
Public-Private Partnership ( PPP ) models, strive for significant operational and financial
involvement from the private sector
Play the role of a "market-maker" by bringing financing in sectors where market mechanisms
are weak or missing
Page 20
SUMMER INTERNSHIP REPORT- NSDC
Prioritize initiatives that can have a multiplier or catalytic effect on capacity and quality of
skilling in India
The Funding Guidelines provide for a differentiated approach for for-profit entity and not-
for-profit entity
Eligibility Any legal entity including, but not limited, to Company/ Society
/ Trust as per the process and applicable laws and guidelines
Working Capital
Page 21
SUMMER INTERNSHIP REPORT- NSDC
Page 22
SUMMER INTERNSHIP REPORT- NSDC
NSDC NON-FUNDED
NSDC can co-opt reputed entities with established credentials who wish to be a part of the
Skill India and/or Make in India Mission but do not require funding and want to be a
partner. Proposals submitted should be robust and catering to sectors with high growth,
unmet needs and/or unorganized sector. Proposals must be outcome oriented and should
focus on placement in industry, self-employment, and entrepreneurship.
Page 23
SUMMER INTERNSHIP REPORT- NSDC
Eligibility Entity with more than 5 years in operation with sustainable growth.
(corporates)
For Entity listed in BSE/NSE with more than 5 years with sustainable
growth and with a credit rating of A- and above, separate TOR and due-
diligence process may be applicable
Not for profit entity having more than 5 years of sustainable growth.
Eligibility (not-
for-profit)
For not for profit entity previously founded by entities like World Bank,
ADB, MSDF, UNDP etc. or foundation/social ventures of large corporates.
For such entities separate TOR, and due-diligence process may be
applicable
Proposal should focus on linkages with industry for training and placement,
livelihoods, self-employment, entrepreneurship or up skilling.
Page 24
SUMMER INTERNSHIP REPORT- NSDC
Vocational training needs to be made aspirational to transform India into the skill capital of
the world. In line with the same, Ministry of Skill Development and Entrepreneurship
(MSDE) intends to establish visible and aspirational model training centres in every district
of the country. NSDC is the implementation agency for the project. These training centres
will be state of the art Model Training Centre (MTCs), called as Pradhan Mantri Kaushal
Kendra ( PMKK ). The model training centres under the PMKK program aim to:
Create benchmark institutions that demonstrate aspirational value for competency based skill
training
Focus on elements of quality, sustainability and connect with stakeholders in skills delivery
process
Page 25
SUMMER INTERNSHIP REPORT- NSDC
Ministry of Skill Development (MSDE), together with the Ministry of Road Transport and
Highways (MoRT&H) intends to establish driver training institutes, helping create a pool of
trained drivers who are technically competent, financially sensitive and socially responsible
to enable fast-track transaction and transportation of goods and services.
A model driver training institute calls for high capital investments (3-10 acre land, KM long
track, simulators, vehicles, etc.) and also should be able to achieve the desired ROI on said
investment.
To address the challenges with respect to viability of such ventures and to cover the low
willingness amongst the target demography to pay for such trainings, institutes established
under this partnership shall be provided capital expenditure support in the form of loan and
grant and operating expenditure through grant under Pradhan Mantri Kaushal Vikas Yojana
(PMKVY).
6.1.2 Guidelines
Guidelines for this project have been formed along with the PMUs to Suffice and support the
TPs.
Page 26
SUMMER INTERNSHIP REPORT- NSDC
Locations for such DTIs have been identified from both demand perspective looking at major
industrial clusters, ports, transport hubs, and from supply perspective, looking at districts with
high poverty incidence for driver training and driver requirement
Land of 3 acres,
built up centre of 11,500 sq ft. (incl 4000 sq. ft. hostel)
And a track of 800 mts.
Lab Equipment consisting of 2 LMVs, 2 HMVs, 1 heavy machine (excavator/crane)
and 1 static HMV and LMV simulator a piece
Page 27
SUMMER INTERNSHIP REPORT- NSDC
DTIs are expected to opt for a course mix which meets the local manpower demand. At least
30% of the training capacity is proposed to be dedicated towards HMV driving and/or
Infrastructure equipment operations and at least 30% training capacity should be dedicated
toward driving courses. The course duration of LMV & HMV driving is taken as per the
proposed modalities of amended Motor Vehicles Act and for other courses, duration is
factored as given in QP-NOS.
Activity Remarks
S.no
Publishing of EoI Updated Version issued
1
on 16-Feb
Clarification on EoI
issued on 12-Mar
Last date of response
17-Mar
Sending the DTI Application Total Responses to EoI
2
Form (Detailed Applicant 265
Profile) along with proposal Deadline date for receipt
format of Applicant Profile
Page 28
SUMMER INTERNSHIP REPORT- NSDC
10-Apr
Page 29
SUMMER INTERNSHIP REPORT- NSDC
Page 30
SUMMER INTERNSHIP REPORT- NSDC
A tracker consisting of the details of all the organisations which applied was formed. The
details were captured and analyzed for MIS:
Glimpse of EOI
Application Procedure:
Page 31
SUMMER INTERNSHIP REPORT- NSDC
Name:
Year of Establishment
Applicant Entity
Operational
Experience Sector 1
Sector 2
Page 32
SUMMER INTERNSHIP REPORT- NSDC
Page 33
SUMMER INTERNSHIP REPORT- NSDC
Main thrust of the system was on assessing the credit needs of a borrower based on holding
of Current Assets.
Suggested inventory norms for various industries (in terms of no. of days) a borrower could
hold inventory of R/M, Stock-in process, FGs and Receivables.
This represented the maximum quantum of Current assets to be taken into account while
determining the permissible bank finance.
Methods of Lending:
Method I:
Current Assets Less Current Liabilities (other than bank borrowings) = Working
Capital Gap 75% Bank Finance 25% Borrowers Funds Minimum
Current Ratio: 1.17: 1
Method II:
Current Assets Less 25% of Current Assets (to be financed from LT funds) Less
Current Liabilities (other than bank borrowings) = Working Capital Gap
Page 34
SUMMER INTERNSHIP REPORT- NSDC
Method III:
Current Assets Less Core Current Assets (to be financed from LT funds) = Net
Current Assets Less 25% of Net Current Assets (to be financed from LT funds) Less
Current Liabilities (other than bank
Minimum Current Ratio: 1.79: 1
Current Ratio improves as we move from Method I to Method II and then to Method III, while
the MPBF decreases correspondingly.
Turnover Method
Projected Sales for the whole year are assessed - should be reasonable, achievable and falling
in line with the past trend in the industry concerned.
Hence, the WC limits may remain underutilized or funds may be diverted if not required by
the business or funds available from banks may fall short of the requirements.
The applications are received along with their financial model. This model is studied
according to model prepared by NSDC and then verified:
A snapshot of model:
Page 35
SUMMER INTERNSHIP REPORT- NSDC
Y1
Key
Category
Parameters
Q1 Q2 Q3 Q4
No. of Centres 1 1 1 1
Operationa
l
Total no. of
Milestones
students trained 240 240 705 705
NSDC Loan
(INR) 25,000,000 - - -
Promoter's
Contribution
(INR) 4,411,765 - - -
Promoter's
Contribution as
% of Total
Funding
Project Cost 15% 0% 0% 0%
Details
Capex Funding
(INR) 16,215,650 - 400,000 580,000
Loss Funding
(INR) (1,177,930) 8,050,930 (5,065,200) 5,037,300
Working
Capital
Funding (INR) 14,374,045 (8,050,930) 4,665,200 (5,617,300)
Page 36
SUMMER INTERNSHIP REPORT- NSDC
Principal
Moratorium
(No. of years) 3.00
Interest
Moratorium
(No. of years) 0.00
DSCR ( over
repayment
5.40
period)
Operating
Expenses as %
of Revenue 94% #DIV/0! 51% #DIV/0!
Financial Cumulative
Milestones Cash Balances
(INR) 13,999,045 5,573,115 9,863,315 3,871,015
EBITDA
Margin 6% 0% 49% 0%
Page 37
SUMMER INTERNSHIP REPORT- NSDC
Utilization of Fund:
Y1
Particulars ( All in INR)
Q1 Q2 Q3 Q4
IRR
Particular
Y1 Y2 Y3 Y4 Y5 Y6 Y7
(INR)
Page 38
SUMMER INTERNSHIP REPORT- NSDC
Tax - - - - - - -
Less Increase in
Working 2,333,4 1,907,2 5,477,7 (163,339 (1,024,2 (1,188,1 (1,382,6
Capital 00 80 36 ) 46) 87) 84)
Terminal Value
FCFF +
Page 39
SUMMER INTERNSHIP REPORT- NSDC
IRR 81%
Particular (INR) Y1 Y2 Y3 Y4 Y5 Y6 Y7
Average DSCR
over repayment
5.40
period
Page 40
SUMMER INTERNSHIP REPORT- NSDC
On the basis of the study of financial model, it is decided whether the model has to be given
grant, loan or VGF (Viability Gap Funding)
NSDC gives loan only on Training Material and not on land and building. It should usually
be a part of Working Capital.
Viability Gap Funding (VGF): Means a grant one-time or deferred, provided to support
infrastructure project that are economically justified but fall short of financial viability. The
lack of financial viability usually arises from long gestation periods and the inability to
increase user charges to commercial levels.
The students trainings are monitored using SDMS per month by using the numbers of
students trained, placed etc.
A software that connects NSDC, PMU and TPs. All the numbers have to be periodically
updated on this software. This helps in keeping track of NSDC Partners.
Utilization Certificates are issued by TPs to check how much fund has been utilized by them
out of the fund given as tranche.
Page 41
SUMMER INTERNSHIP REPORT- NSDC
III. Dashboard and Reporting This function will primarily be used for performance
monitoring by National Skill Council and NSDC.
I. Administration Module This function will take care of the activities like setting up of
users, roles, system data, workflow configuration and audit control.
II. Infrastructure & Systems Management This function will take care of administration of
infrastructure elements.
III. Document Management This function will enable search & retrieval of documents.
a. Partner Integration Each NSDC Partner will upload the performance data into SDMS.
b. All the entities involved in Skill Development initiatives in India will be mandated to
upload performance data into SDMS.
Page 42
SUMMER INTERNSHIP REPORT- NSDC
Driver training used to be seen as a cost, often forced upon employers when vehicle accident
rates got too high, however times have changed. More and more organisations are choosing
to implement ongoing driver training programmes because they can quickly see the many
benefits that arise to the organization and society at large from this type of initiative.
Page 43
SUMMER INTERNSHIP REPORT- NSDC
7 Conclusion
This is a unique project in setting a state of art Driver Training Institute, sustainable project
for skill training and encouraging youth to take up the driver and other related profession,
meeting the expectations of all stakeholders. The project would result in the addressing the
shortage of skilled drivers to the logistics sector and also having a continued availability of
skill trained drivers that would contribute to enhanced productivity. For the candidates this
would provide lateral and upward mobility. The project would set an example for other
logistics players to set up driver training institutes and by addressing the skill training
projects in Logistics sector.
8 Results
3. After various level of shortlisting, corporates and Training Partners were selected.
Page 44
SUMMER INTERNSHIP REPORT- NSDC
9 Managerial Implications-
Page 45
SUMMER INTERNSHIP REPORT- NSDC
11 Data Sources
[1] Juan, Y. C., & Ou-Yang, C. C. (2004). Systematic approach for the gap analysis of business
processes. International Journal Of Production Research, 42(7), 13251364.
[2] POULSON, B., (1996), Process benchmarking in retail financial services. Management
Services,June, 1996, 1214.
[3] WATSON, G. H., 1992, The Benchmarking Workbook: Adapting Best Practices for Performance
Improvement (Oregon: Productivity).
[4] Fahey, L. (1998). Business Process Redesign: The Implications of Tacit Knowledge. Knowledge &
Process Management, 5(2), 110-117.
12 Sources
NSDC website
MORTH
MSDE
Page 46