Montez Guin

Great Worker

8087 Lozier Ave. Warren, MI 48089

Email: mguin22@gmail.com
Phone: (810) 882-9146

OBJECTIVE
To contribute acquired skills to a position in Customer Service to achieve both independent and team
driven targets in order to meet organizational goals. I am authorized to work in the US for any employer.

WORK EXPERIENCE
Hospital Operator
Beaumont Health System Royal Oak, MI - February 2013 to April 2014

Responsibilities
Answer incoming calls from patients, family and staff, which include calls from all of 3 Beaumont
Hospitals, 250 private practice Physician offices and the Emergency Center Stat lines for incoming
trauma patients

Customer Service Representative

OnStar - Warren, MI - August 2015 to September 2016

Responsibilities
Assist with activating OnStar Services to the vehicles of new customers

Facility Service Agent

Jones Lang Laselle Warren, Mi October 2016 to Present

Responsibilities
Answering inbound calls from GM employees and putting in service request.

EDUCATION
General Studies - Riverside Academy Mount Clemens, MI - 2006 to 2010
(B.S.) Human Resources Wayne State University Detroit, MI - 2014 to Current Date

SKILLS
Typing 50 WPM, Customer Service (6 years), Sales, Medical Terminology, Fax, Email & Proficient
knowledge of Microsoft Word, Excel, Power Point, Access and Outlook