Darlisha S.

Edwards
2420 apt A Windsor Woods Lane
Norcross, Ga 30071
Edarlisha@yahoo.com
Phone 318 581 3962
Objective

To secure a challenging position that allows me to contribute my customer service, sales related, office
support, and computer skills.

Employment
02/2008-present National Loan Natchitoches,
La
Loan Officer

 Meets with prospective as well as current clients to develop information pertaining to their
lending needs.
 Participating in an aggressive business development program's establishments and maintenance
for developing profitable bank relationships.
 Helping in lending activity coordination through direct connection with loan department.
 Responsible for representing the bank and providing leadership in key community activities
involving civic, charitable, business and social organizations to maintain a appropriate
responsible citizen stature for the bank.
 Determined various credit needs of bank's market area through several business and community
functions to ensure that the objectives of Community Reinvestment (CRA) are being met.

10/2005- 09/2008 Medical Health Natchitoches, La

Receptionist

 Responsibilities included receiving and distributing messages from telephone/email as

appropriate, taking clear messages and passing these promptly to the appropriate member of the
team using judgment of urgency.
 Provided reception duties on behalf of the team, which involved providing face-to-face contact
for visitors in a responsive and courteous manner.
 Responded to queries promptly and in a friendly manner.
 Participated in business and team meetings regarding service planning and to assist in the
implementation and continual review of work systems.

05/2004- 08/2006 Payless Natchitoches, La

Customer Service

 Provided support to the sales team, ensuring all sales and service objectives were met.
 Responsible for customer service in the digital equipment division, duties included answering
customer queries, problem solving and providing detailed information on new products.
 Worked with new customers in the development of new accounts and the implementation of new
systems.
 Assisted in the development of new policies and procedures.
 Assisted in the training of new customer service representatives and associates.
 Performed market research surveys on customer needs and requirements.
Education
Northwestern State University 2007-present
Natchitoches Central High School 2002-2006