Danielle A.

Harlee
4 Shasta Circle Apt C, Owings Mills, MD 21117. (443) 418-8518. dah06967@gmail.com

OBJECTIVE: To obtain a part-time entry-level customer service position

Community College of Baltimore County, Catonsville, MD Expected June
EDUCATION: Associate's Degree, Forensic Science 2018

Owings Mills High School, Owings Mills, MD May 2015

I am a full-time student attending the Community College of Baltimore
County (CCBC) where I am currently studying for my Associate's Degree in
SUMMARY: Forensic Science. I am eager to use my critical thinking, and strong written
and verbal skills to provide outstanding customer service.

AMC Owings Mills 17, Film Crew Dec 2015- Mar 2016
EXPERIENCE:
Upheld high standards while providing friendly, helpful, and
expedited services for guests
Resolved concerns and promptly answered questions in a
professional manner.
Monitored auditoriums to maintain a safe, entertaining, and
comfortable environment for guests.
Exhibited excellent guest service skills while performing daily
concession duties
SKILLS:

Proficient in MS Office (Word, Excel, PowerPoint, Outlook);

Windows XP/Vista; Internet
Excellent communication skills with a focus on customer service
Familiarity with camera functions, lenses, cropping angles.
Attentive to detail
ACHIEVEMEN
Excellent critical thinking skills
TS

Journalism, Owings Mills High School Aug 2014- June 2015

Successfully reported and published events for the school
newspaper.
Conducted various interviews to develop newsworthy stories.
Developed and organized structure of printed articles.
Yearbook, Owings Mills High School Aug 2013- June 2014
Responsi photographing live events involving students and staff members at
ble for Owings Mills High School.
Excellence in Journalism Award May 2015