Cierra Warren

28 Russell Dr. Antioch, Ca 94509

(925) 565-1104
Cierra_Warren@yahoo.com

Objective: Seeking a full time position as a customer service representative, receptionist or clerical
support, in order to utilize my experience, skills and abilities to the fullest.

Skills and Abilities:

• Excellent customer service skills

• Data entry, 10-key
• Handle multi-line phones
• Reliable, diligent, flexible
• Record keeping skills
• Willing and able to learn new skills
• Follow instructions written and oral
• Work well in teams and independently
• Computer literate
• Light typing, filing
• Cash handling skills
• Schedule appointments

Experience:

S.B.S Management Antioch, Ca

Independent contractor, Trainer 9/22/09 to 1/15/10
Independent business training program. Learned and teached how to market, train and manage.

Guardian Security Agency Concord, Ca

Security Guard 8/5/08 to 8/10/09
Patrolled sites, wrote reports through the whole shift, answered multiple questions to citizens, and stopped
loitering on sites.

Peacekeepers Private Security Antioch, Ca

Security Guard 4/1/07 to 10/5/07
Patrolled sites, worked two-way radio, wrote reports through the whole shift, answered multiple questions
to citizens, stopped loitering on sites, used company vehicle to transport myself and other security guards.

Deer Valley High School Antioch, Ca

TA/Office Assistant 9/5/05 to 6/18/06
Greeted and assisted visitors, answered multi-line phones operated office machines, worked closely with
office staff and completed other duties as needed.

Education: Deer Valley High School Antioch, Ca

Diploma 2006