1250 Walker Ave

Walnut Creek, CA 94596

Phone: 972-246-9140
Iani.carloroyal@gmail.com

Osbaldo Ramos

Objective To have an opportunity to advance within a company that will let

me apply my skills and show that I am a self-starter and team
player with strong leadership and organizational skills.

 10 years of experience in working environment.

Qualifications  Knowledge of Word, Excel, and SAP
 Success at accomplishing tasks and projects with high quality
results with little or no supervision.
 Outstanding troubleshooter and problem solver, able to adapt in
stressful environment, self-motivated, competent and always
eager to learn
 Ability to work in a very fast paced environment with lots of
initiate
 Great customer relationship and meeting customer.
 Oral and written communication skills in English and Spanish

Work experience 09/10/19 – Current Job Ike´s Love & Sandwiches Walnut
Creek, CA
Shift Leader / Cashier
 Working the cash register
 Answering phones
 Taking orders
 Food prep
 Making sandwiches
 Cleaning
 Regular and consistent attendance
 Other various tasks
01/02/19 -8/10/19 Golden Corral The Colony,TX
Manager Assistant
 Ensuring company policies are followed.
 Resolving customer issues to their overall satisfaction.
 Working closely with the store manager to lead staff.
 Overseeing retail inventory.
 Assisting customers whenever necessary.
 Taking disciplinary action when necessary.
 Maintaining stores to standards, including stocking and cleaning.
 Completing tasks assigned by the general manager accurately and
efficiently.
 Supporting store manager as needed.

03/15 -12/15/18 Little Caesar's DFW,LLC Carrollton,TX

General Manager store
 Certified training on hiring .
 Scheduling employees an managing labor percentage.
 Weekly inventory counts.
 Keep store areas dirt free and neat for the image.
 Work effectively with other employees by accepting and completing
tasks for my assistant managers on daily basis.
 Responsible for the safety guidelines of employee to establishing .
 Keeping sales up and motivate the sales with the chasers in the store.
 Assisted in cross training employees in diferent areas in the store .
 09/09 - 02/15/15 BMC Frisco,TX
Shipping/Receiving Clerk
 Received, unpacked, and checked arriving shipments with demand
stock storage services.
 Maintains shipping records, including providing tracking or shipping
history information to customer on request.
 Help research of departing shipments.
 Works effectively with other employees by accepting and completing
tasks.
 Responsible for operating a forklift according to the safety guidelines
established during forklift training.
 Perform loading and unloading of trucks on a daily basis.
 Communication status of Shipping/Receiving activities to appropriate
personnel.
 Effectively lead cross-functional root cause and corrective action to
resolve customer-related shipping issues.
 Assisted in cross training employees in order picking and packing.

Education
Brookhaven College

References References are available upon request