Christopher J.

Powell
P.O Box 68
Grand Cayman KY1-1102
CAYMAN ISLANDS
917-4506 OR 323-9002

Profile

I am a determined individual who insists that challenges are gateways to opportunity and
growth. I am flexible and can adapt easily to change. I am a fast and quick learner who is not
afraid to try new things and gain experience. My willing and outgoing personality is a great
advantage in providing exceptional customer service. I enjoy going above and beyond my daily
routine to ensure customer satisfactory.

My employment history to date has given me exceptional skills required for building strong
relationships with my employer and customers such as trust, loyalty and dependability.

My past experience has equipped me with exceptional skills in the areas listed below;
however, I believe in consistently finding ways to improve my skills and knowledge so that I
am able to keep up with my employer’s expectations and for the betterment of the Company.

· Strong communication and analytical skills

· Excellent time management and interpersonal skills
· Excellent written and verbal communication skills
· Excellent Customer Service skills
· Ability to use own initiative
· Proactive
· Able to handle authority and criticism

Employment History

Reflection’s Liquor 4 Less – Sales Associate – Aug 2013 - Present

Essential Duties and Responsibilities include the following:
· Merchandising
· Placing product orders
· Performing sales transactions via cash register and credit card machine
· Opening and closing of store
· Balancing of float
· Ensuring store and premises are kept clean and presentable
· Assisting Team Leader with supervision of staff
· Acting Team Leader during Team Leader’s absences’
· Answering telephones in a timely and professional manner
· Greet and assist walk in and telephone customers in a helpful and responsive manner

Ortanique Restaurant (Camana Bay) – Serving Assistant – Jan 2013 – July 2013(Night Shift)
Essential Duties and Responsibilities include the following:
· Presentation of Daily menu to customers
· Preparation and tidying of tables before and after meals
· Beverage serving
· Hosting when required
AdTech Telecommunication - Sept 2012 – Dec 2012(busy season temporary assignment)
Essential Duties and Responsibilities include the following:
· Terminating Cat5 and Cat6 cables
· Installation of Ethernet cables
· Creating patch cords

Tortuga Rum Company - Sales Clerk - Aug 2011 – August 2012

Essential Duties and Responsibilities include the following:
· Greet and assist walk in customers in a helpful and responsive manner
· Receive monetary payments by cash or debit card
· Answer customers' queries
· Count money in cash drawers at the beginning of each shift to ensure that amounts are
correct and that there is adequate change
· Count and balance cash in drawers at the end of each shift
· Place orders through excel
· Invent new ways to sell products

Blockbuster's Video - Customer Service Representative - Sept 2009 - Aug 2011

Essential Duties and Responsibilities include the following:
· Answering telephones in a timely and professional manner
· Greet and assist walk in customers in a helpful and responsive manner
· Receive monetary payments by cash or debit card
· Answer customers' queries, and provide information on movie rentals or procedures and
policies
· Assist with resolving customer complaints
· Maintain a clean and orderly check out area
· Ensure shelves are always fully stocked and maintained with movie rentals
· Count money in cash drawers at the beginning of each shift to ensure that amounts are
correct and that there is adequate change
· Count and balance cash in drawers at the end of each shift

Education

University College of the Cayman Islands - Certificate in Computer Application

John Grey High School – 2004 - 2007

George Hicks High School – 2001 - 2004

Software Proficiency

Microsoft Office Package (Excel, Word, Publisher, Power Point and Outlook)