Jasmine Neagle

17 Marlborough Street, Adelaide, 5024 | 0412517799 | jasmineneagle1@gmail.com

Personal Summary
Passionate 19-year-old professional support Liaison with almost 5 years of experience in face to face
customer service, who acted as the first method of contact for clientele and aided in product education
and location, effectively boosting client retention. Aiming to use my proven skills to effectively fill the role
offered by your company.

Education / Qualifications
SUCCESSFUL COMPLETION OF SACE | 2013 – 2017 | HENLEY HIGH SCHOOL
· Academic courses consisted of Japanese, Society & Culture, Psychology, English Studies and Research
Project
FIRST AID CERTIFICATE (PROVIDE FIRST AID)
· Provide cardiopulmonary resuscitation (HLTAID001), provide basic emergency life support
(HLTAID002), provide first aid (HLTAID003)

Experience
FRONT END SUPERVISOR | DRAKES SUPERMARKETS | OCTOBER 2014 – CURRENT DATE
In over close to five years, this role has been both challenging and rewarding. Having to face key
responsibilities involving financial matters, consumer approach, employee discipline, and customer
service. My employer’s chose me for this role due to my ability to display leadership, exhibit excellent
communication skills and great customer service. This role has allowed me to achieve a rewarding
status of micro-management skills and an experienced customer service history.

Skills & Abilities

FINANCE
· Vast experience in matters of finance from
managing cashiers, ensuring pricing accuracy,
safe and secure money handling, dealing with
large sums of money and utilizing technology
for data entry to record sales figures
COMMUNICATION
· Excellent written and verbal communication
skills, confident and articulate with my
professional speaking abilities gained through
strong experience.
EMPLOYEE MANAGEMENT:
· Able to effectively establish an atmosphere of
professional work behavior and confidential
discipline from training employees, able to
work in a leadership position effectively.
CUSTOMER SERVICE:
· A mandatory knowledge of customer service
from day to day contact with customers,
whether it’s processing transactions or
handling complaints and inquiries in an
effective manner.

REFERENCES:
Brooke Hardy
Customer Service Manager (Drakes Supermarkets)
0497661764

Brittany Elliot
Front-End Supervisor (Drakes Supermarkets)
0435263241

Page 2