Barbara Blair

(208) 608-9457 | babsyblair@gmail.com

PROFESSIONAL SUMMARY
Highly motivated employee with extensive customer service and sales experience. Outgoing sales professional with
a track record of driving increased sales, improving buying experience, and elevating company profile with target
market.

SKILLS

● Exceptional customer service

● Product and services sales

● Communication skills

● Flexible schedule

WORK HISTORY
CUSTOMER SERVICE – ORDER SPECIALIST | Dillard’s | 01/2023 – 06/2024

Provides excellent customer service to customers and associates. Handles purchases, returns, credit card
payments, and other customer inquiries. Performs audits on customer orders and solves customer concerns
regarding orders.

RECRUITER | Spherion | 11/2021 – 12/2022

Selected and delivered viable candidates to the hiring director for approval. Verified candidate background
information through a thorough screening process. Compiled and posted an average of 20 job listings weekly
through various mediums. Maintained relationships with various clients. Input and retained client data in company
software.

TEAM MANAGER/SUPERVISOR | Teleperformance | 04/2017 to 11/2021

Provide positive support to a team of advisors and encourage excellent customer service. Perform consistent and
developmental coaching to improve or maintain client metrics. Run periodical reports and deliver detailed
explanations of any variance. Basic performance in office programs and MacOS software.

CUSTOMER CARE REPRESENTATIVE | T-Mobile | 05/2016 – 04/2017

Conferred with customers about concerns and desires, quickly understanding issues and applying personal
expertise and company practices to resolve problems and drive sales.

SENIOR ADVISOR/PRODUCT SPECIALIST | Teleperformance | 11/2014 – 05/2016

Provides excellent phone service to customers by delivering information in a professional, well-mannered way.
Made managerial decisions based on product knowledge on behalf of major phone manufacturer.

EDUCATION
Capital High School – Boise, ID | High School Diploma 2013

College of Western Idaho – Nampa, ID | Elementary Education AA 2024