Professional Documents
Culture Documents
PATRON INFORMATION
OPERATING & SET TIMES
20:00 DOORS
Large crowds are expected at Melbourne & Olympic Parks on event day with Moomba Festival
taking place nearby.
Over 100,000 people are expected to be in the precinct, so its essential to plan your trip in
advance and work out how youre going to get to and from the event.
PARKING
Onsite public car parking is extremely limited.
PUBLIC TRANSPORT
TAXI
A dedicated taxi rank operates for all events across the bridge at Flinders St station or next to the
Oval on Olympic Blvd.
For more information about getting there, including timetables, fares and maps contact 1800 800
007 or visit Public Transport Victoria
TICKET TYPES
There is only one ticket type for this event. All tickets are General Admission.
CONDITIONS OF ENTRY
All patrons entering the venue must be over the age of 18, entry to the event is at own risk.
All patrons entering the event must have a valid photo ID and ticket.
Valid Photo ID is required for entry (VALID Passport, VALID Australian Drivers License or State
specific proof of age card).
Attendees from overseas must bring their valid passport to gain entry. Overseas Drivers License,
Student University and/or Public Transport cards will not be accepted.
On request security have the right to ask you to legitimise yourself with further ID requests
Security staff are entitled to search; pat down or metal detect any patron upon entry. Any person
not compliant or found with prohibited items will be refused entry or removed from the
event without refund or access back in.
Are clearly under the influence of alcohol, drugs or any other stimulant.
Have been banned from events before, imposed by either Symbiotic or the administrative,
legal or police governing bodies.
Illustrate behaviour that intends to disturb public peace or to provoke assault.
Intentionally attempt to conceal prohibited items with the intent to bypass security
screening.
Are wearing gang related colours, Hi-vis clothing, or attempting to resemble any staff
member; including unauthorized media vests, or uniforms that impersonate emergency
service personnel.
Are from unauthorized media outlets.
Only authorised and fully accredited media approved by the Marketing and Publicity departments
are permitted at Symbiotic events.
Any media or persons found to be carrying media equipment (microphones, recording devices,
camera etc) or deliberately deceiving staff will be removed and banned from Symbiotic events for
an indefinite period.
If you are evicted from the event, you will not be allowed re-entry.
PROHIBITED ITEMS
Patrons found with illicit drugs or items listed above that are prohibited by law will be refused
entry, have tickets cancelled and referred to Police.
Items deemed by the Venue to be a security or safety risk or a threat to the commercial interests
of the Arena and the Promoter
Alcohol
Bicycles
Laser lights or pointers
Audio /Visual Recording Devices including Go Pros and professional cameras (not
including mobile phones)
No glass (including bottles) or cans, drink containers or plastic bottles
Promotional materials- stickers & flyers
Metal objects
Weapons or dangerous items including selfie sticks
Umbrellas
Sporting equipment
Vapour E-cigarettes
No liquids (including creams, gels, spray of any kind in bottles or containers) are permitted on site
for security reasons; there is free water available at all bars within the venue.
CLOAKING SERVICES
There are free cloaking services available internally and externally at the event.
Cloaking for Prohibited Items excluding illegal substances can be cloaked externally at the
cloakroom located alongside the entry.
MERCHANDISE
POLICE
Police have the right to attend Symbiotic events and have the right to question and eject patrons
from the event, if a patron is suspected of possessing illicit substances, weapons or contraband.
Patrons should respect police and be compliant with their requests, but should also be aware of
their rights.
FIRST AID
By entering the event and using the Venue and St Johns medical facilities, a patron consents to
providing access to their medical information.
LIABILITY
Symbiotic and the Venue shall not be held liable for any loss, injury or damages sustained entering
or within the premises.
Symbiotic will not be held liable for any hearing damage or loss. Use earplugs if necessary.
For further information regarding Hisense Arena accessibility, please follow the link:
http://www.margaretcourtarena.com.au/arriving-and-access/accessibility-information/