Eric Shackelford

314 SE 12 th Street
Ankeny, IA 50021
515-979-0787
ejshack@iastate.edu

To secure a career in the computer engineering field that challenges my knowledge and problem
solving skills acquired throughout my education and apply them to practical use.

Keywords

C, Java, Python, HTML, JS, PHP, SQL, Scripting, Embedded Systems, Cisco Routers/Switches, Microsoft,
Active Directory, Altiris Solutions, Extron/Creston, Networking and Security

Hard working, Dedication, Responsible, Strong problem solving skills, Communication, Team Leader/Liaison

Employment History

January 2009-present Computer Repair/Media Tech Support

Des Moines Area Community College, multiple campuses including Ankeny, Ames, Perry, and
Boone, IA,

Configure and maintain computer networks campus-wide

Use Altiris software and scripting to deploy software
Work with network systems analysts and engineers to complete multi-departmental tasks
Install new and upgrade existing equipment and networks in classrooms, computer labs, apartments, and
new instructor stations. This involves cable runs, Extron equipment, and many other devices
Evaluate equipment alternatives and place purchase orders
Work with instructors to find solutions for requested tasks
Create and maintain inventory spreadsheets
Serve as team leader to facilitate projects

January 2006-present Network/Tech Support

Benefit Resources of Iowa, Inc., Johnston, IA

Design and configure computer network, printers, and other devices

Maintain computer system
Evaluate system for upgrades
Troubleshoot problems
Build and maintain healthy business relationships

Education

B.S. Computer Engineering 2017 GPA 3.5

Iowa State University, Ames, IA
Emphasis in programming, networks and security

A.A.S. Information Technology/Network Administration 2008 GPA 3.76

Des Moines Area Community College, Ankeny, IA
Emphasis in Microsoft computing

References available upon request