POPEYES

-TELEPHONE SURVEY-

SALLY: Good Afternoon. My name is Sally. What is your name?

YOU: Good afternoon. Im Gina Sofia

SALLY: Im calling from the shrimp Restaurant Popeyes to get your responses and opinions
about our restaurant. We dont want to sell you anything. We randomly selected you to provide us
with important information for planning our new services. You dont have to answer any question
if you dont want to, and you can end the interview at any time. The call will take about 5 -10
minutes. Do you want to participate?

YOU: Ok.

SALLY: Thank you for agreeing to participate. I appreciate your time. O.K. Lets get started.
How old are you?

YOU: Ok. Im 23 years old.

SALLY: Which is your household income per month?

YOU: $ 800.000 per month.

SALLY: What is your education level?

YOU: University level.

SALLY: Do you know anything about POPEYES restaurant?

YOU: Yes, I do.

Servicio Nacional de Aprendizaje - SENA. Reservados todos los derechos

2012.
SALLY: Do you like its prices?

YOU: No, its too expensive.

SALLY: Do you like its taste?

YOU: Not too much.

SALLY: Why?

YOU: Sea food is not my favorite food.

SALLY: How often do you eat shrimps?

YOU: Once every two months.

SALLY: Whats your general opinion about our products?

YOU: I think that you products are very good. My family love your products.

SALLY: Which suggestions can you give us to improve the products?

YOU: Itd better if your products were cheaper.

SALLY: I really appreciate your time. Thank you.

YOU: With pleasure.

SALLY: Have a nice day.

YOU: Same for you.

Servicio Nacional de Aprendizaje - SENA. Reservados todos los derechos
2012.