Heather Dunn

26B Carlisle Street, Shoalwater W.A 6169

Tel: 08 9591 3339

Mobile: 0422 753 601

Email: heather-dunn@hotmail.com

DOB 26/11/1991

Objective: Career History reflects success and progression, with a

demonstrated commitment to the delivery of high quality, accurate
results. Collaborative team player, happy to contribute to achieve
customer satisfaction: Strong interpersonal skills, which have been used
effectively to take and follow instructions, as well as work cooperatively
with team members. A custom to working long hour on varying shifts.

Key Skills: Strong communication skills

Above average English language skills

Organisational and time management skills

Able to prioritise, organise and multi task

Able to work under pressure

Patient and confidence in the work place

Knowledge of ordering and distributing

Punctuality and dependability

Well-developed skills in having a clean work environment, including my

own work area and equipment and willingness to learn.

Licences and Certificates

National Police Clearance

C Class drivers License

Applied First Aid

Master Cocktail course

Responsible Service of Alcohol

Excellent Espresso Coffee Certificate

Environmental Health Australia: Basic Hygiene Food Handling, Food and Chemical
Safety

Certificate II Business

Certificate IV Hospitality and Tourism

Certificate III Beauty Services

Certificate II Retail Makeup and Skin Care

Career History

October 2016-March 2017 BIG4 Denmark Ocean Beach Holiday

Park

Reception experience, cleaning, sweeping, and vacuuming of floors,

making beds, clean bathrooms, empty trash, wash dishes, laundry,
windows, dusting, and other household needs.

February 2013-September 2016 Kent Street Gourmet Deli

Customer Service, Formal Cashier, Eftpos handling and balancing,

Prepare catering and function orders. Support and uphold procedures,
supervise and train staff.

February 2014-May 2015 University Club of Western Australia

Food and beverage caterer for the Club, formal dining, matre d' for High
Tea, private function, Parties and Weddings.

November 2008-February 2014 3 Wishes Restaurant formally known

as Bellisimos Pizzeria
 Handling and prepare food, Front of house customer service.

March 2013-August 2013 Image Nails and Beauty

Receptionist, provide product knowledge and recommend retail products to

clients. Completed Environ Advanced Facial course. Apply manicure, pedicure,
eye brow and eyelash tinting and waxing.

August 2011-November 2012 The Coffee Club

Duty Manager, supervise and train staff, ensure all budgets are met, Completed
Certificate IV Hospitality and Tourism Traineeship. Master Barista for Telethon.

July 2010-July 2011 Miss Mauds Swedish Pastry

House

Duty Manager, motivate and lead staff by example, Customer service, formal til/
cash, Eftpos handling and balancing. Completed Miss Mauds Barista course.

References

Ocean Beach Holiday Park Mandy and Michael Barton 08

9848 1105

Kent Street Deli Brooke and Shannon Whitmore

08 9528 5335

University Club Drazen Radjenovic

08 6488 8770

3 Wishes Olga Kolyasnikova 08

9592 9666

Image Nails and Beauty Sonca Tran

08 9592 3004

Coffee Club Evelyn Chatfield

08 9527 7793

Miss Mauds Gayle Bonifiaso

08 9499 3000