Professional Documents
Culture Documents
Medicine Magazine
Tablet App
Completed By:
Ana Saavedra
December 4th, 2015
Table of Contents
Implementation Plan 3
Implementation Calendar 10
Pitch Letter 39
News Release 40
Email Campaign
Partners 42
Though Leaders 43
Alumni and Subscribers 44
Completed By:
Ana Saavedra
December 4th, 2015
Campaign Goal
inspire alumni and new target markets to download the application. The goal is to reach 10,000
Implementation Plan
The advertising campaign for the Harvard Medicine magazine (HMM) tablet application
will take place from *dates*. These ads were produced and designed by Consensus Interactive,
and consist of print and digital ads that incorporate three slogans: Same Medicine. Double the
potency. (Appendix A), Behind on your Harvard Medicine reading? Lucky you. (Appendix B),
and Harvard Medicine, digitally remastered. (Appendix C). The slogans convey the idea that
HMM is a valuable source of information, and the application will increase this by accentuating
its convenience. The last sentence on the ads is an imperative call-to-action phrases. They
encourage the consumer to perform an action that favors HMM, which is to download the
application. The ads also include logos for the digital stores and the keyword that should be
The print advertisements will run in Harvard Magazine, a bimonthly publication with a
national rate of 245,000 magazines in circulation (Harvard Magazine). We selected this specific
magazine because it reaches our target audience of Harvard Medical School (HMS) alumni and
members of the wider Harvard community, as well as thought leaders interested in the work of
The digital advertisements will run in the HMS website *name websites*, because they
also reach the target audiences, as well as in HMS social media channels. At the moment,
HMS has very active Facebook and Twitter accounts, with more than 188,000 likes and 131,000
followers respectively as of early October. Using these social media channels should help target
current students, alums, and other followers of the accounts who already have an interest in
HMS. Posts on the two platforms should be published on the best dates and times to do so on
the websites. Facebook posts should be published on Wednesday at 3 p.m., Thursday and
Friday between 1- 4 p.m., and Saturday and Sunday between 12 - 1 p.m. On Twitter the best
days and times tweet are Wednesday at noon and between 5 and 6 p.m., and MondayFriday
between 12 - 3 p.m. and at 5 p.m. (Neidlinger) The digital advertisements on the websites will
include direct links to the applications page on the digital store, while the social media ads
Saturation for the print advertisements will be measured by how many print issues of the
magazine are in circulation. The number of eyes on the digital ads will be measure by the
number of unique visits the websites receive during the time the HMM advertisements are
displayed. In addition, on social media, we will measure the success of the campaign by the
number of online engagements, likes, and shares on Facebook and by the number of retweets
and favorites on Twitter, and an assessment of positive versus negative feedback received.
A public relations campaign for the tablet application will also take place *a month/2
weeks* before the launch. A news kit will be sent to a list of journalists and bloggers the day the
campaign starts in order for them to review and create buzz before the release of the
application. These journalists and bloggers are Dan Hogan of ScienceDaily, Joseph Conn of
Modern Healthcare, Iltifat Husain of iMedicalApps, Liz Kowalczyk of the Boston Globe, the
Executive Editor of the The New York Times, Kevin Pho of KevinMD, Steve Kolowich of The
Chronicle of Higher Education, the editor of Scientific America, The Huffington Posts
submissions team and GoingToMedSchools submissions team. These are science and
technology writers, who are read by medical professionals, researchers, and the technology
community, as well as higher education writers, whose readers will include professors in the
medical and technology fields. Results for this aspect of the campaign will be measured by the
number of articles and blog posts about the application that are published, the number of
readers each publisher has, and an assessment of positive versus negative reviews and
comments received.
An email campaign will begin the day of the applications launch, and will primarily target
current alumni, HMS members, magazine subscribers, thought leaders, and HMS partners.
Emails will be concise and descriptive. They will include one of the digital ads, a greeting to the
reader, information about the application, and its benefits. A follow-up email should be sent a
week after the launch to remind the target audiences to download the application.
Overall, the campaign will take place from *date of pr campaign to six months after
launch* and will include print ads in magazines, digital ads on websites and HMS social media
pages, a public relations campaign, and an email campaign. The main measurement of overall
success will be the number of downloads the applications gets after the start of the campaign.
The campaign will be considered a success if, six months after its start, the application reaches
Boilard, Brittany, and Melissa Wright. "Integrated Marketing Campaign Harvard Medicine
https://www.facebook.com/HarvardMed/
Neidlinger, Julie. What 10 Studies Say About The Best Times To Post On Social Media Aug.
2015. http://coschedule.com/blog/best-times-to-post-on-social-media/
Appendix
Completed By:
Ana Saavedra
December 4th, 2015
November 2015
1 2 3 4 5 6 7
Focus Group Focus Group
8 9 10 11 12 13 14
Review Focus Review Focus
Group Results Group Results
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22 23 24 25 26 27 28
29 30
December 2015
1 2 3 4 5
To-date
results
presentation
6 7 8 9 10 11 12
13 14 15 16 17 18 19
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27 28 29 30 31
January 2016
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31
February 2016
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28 29
March 2016
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27 28 29 30 31
April 2016
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May 2016
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29 30 31
June 2016
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July 2016
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August 2016
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September 2016
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October 2016
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Focus Group Testing
Harvard Medicine Magazine
Tablet App
Completed By:
Ana Saavedra
November 5, 2015
Focus Group Plan
To test the effectiveness and usability of the Harvard Medicine magazine (HMM) tablet
application, a focus group will take place on November 5th and 6th, 2015. The goal of the focus
group is to uncover how the application is perceived, which features have the highest value, and
The search for six participants will start in early October. The focus group will consist of
candidates of different age groups and genders. The testing session will take place on
November 5th. Before the session starts, participants who are not Harvard Medical School staff
members, should sign the consent form found in the next page. During the testing session,
participants will receive a number of scenarios indicating what they need to accomplish with the
application. Afterward, a scheduled one-on-one interview will take place with each participant.
During the interview, the participants will answer the following questions:
If so, would you say the tablet version was equal, better, or not as good
If not, did the application make you want to experience the print issues?
Did you enjoy the animated opening of the feature story or did you not notice it?
After your experience using the app, how would you describe Harvard Medicine
magazine?
After the interviews take place, all responses will be compiled in a de-identifying manner,
Thank you for participating in the testing for the Harvard Medicine magazine (HMM)
tablet app. The tablet application was developed by the HMM team to make the magazine more
You will be asked to perform certain tasks on the HMM tablet application
You will be asked to participate in a short interview during which you may present
Participation in this focus group testing is voluntary. All information gathered will be
stored anonymously and will remain confidential. The findings may be used to help improve the
application, but no names or any other form of identification will be used. You can withdraw your
I have read and understood the information on this form, and agree to allow Harvard
Medicine magazine to use information from my responses for the purpose of improving their
tablet application.
h h h h h h
Thank you for participating in the testing for the Harvard Medicine magazine (HMM)
tablet app. The tasks you will be asked to perform on the HMM tablet application should take
you around 15 minutes total. We encourage you to write down any thoughts you have while
Notes:
Notes:
Goal: Successfully navigate the Anterior section and review three of its stories
Steps: 1. When you finish reviewing Running on Empty?, tap any part of the
screen to display the top and bottom bars
2. Click on the icon on the top right corner to display the contents of the
magazine
3. Swipe right until reaching the Contents page, and tap it to open
4. In the table of contents tap Anterior to open the section
5. Review three stories in the section
Notes:
Steps: 1. When you finish navigating the Anterior section, swipe left to make
your way through the sections until you reach Backstory
2. Explore Backstory and write down any features you discover
Notes:
Focus Group Analysis
Harvard Medicine Magazine
Tablet App
Completed By:
Ana Saavedra
November 20, 2015
Focus Group Report
Harvard Medicine magazine (HMM) put together a focus group to test the effectiveness
and usability of the HMM tablet application, which is yet to launch. The goal of the focus group
was to uncover how the application is perceived, which features have the highest value, and
A total of six participants agreed to be part of the group, with two of them participating
before the rest to help improve the questionnaire. The candidates were members of different
age groups, with half of them on the 50+ group, two between 40 and 49 years of age, and one
in the 30 to 39 age group. The group was made up of three males and three females.
During the testing session, participants received a number of scenarios indicating what
they had to accomplish with the application. Afterward, a one-on-one interview took place with
each participant. After the interviews, all responses were de-identified and compiled.
Expectations
When asked about expectations the candidates had before they used the application,
half of the participants gave two responses, while the other half only gave one. The most
common response, made by 50% of the candidates, was that they expected digital content that
could not be provided on print issues. The next two most common responses were both made
by 33% of the candidates; they expected typical magazine content and additional features. Two
other responses were only given once, with one candidate expecting similarities to other
The follow-up question asked the candidates if they felt their expectations had been met,
not met, or exceeded. All candidates responded that their expectations had been met by the
application.
Print Vs. Tablet
The candidates were asked if they had seen the print issue of HMM prior to experiencing
the application. Five out of the six participants indicated they had. These five participants were
then asked if they considered the application to be equal, better, not as good, or different due to
the digital medium, therefore incomparable. Two out of the five considered the application
equal, while the other three considered it different. Some candidates who considered the
application to be different, commented that they preferred print and that their responses
reflected their desire to remain objective by choosing that response other than not as good.
The only candidate who had not seen a print version of HMM was asked whether the
tablet application had made the candidate want to experience the print issue. The candidate
replied that, while using the application, there was no thought or consideration of the print
issues.
Animated Opening
During the scenarios, participants were asked to review the feature story Running On
Empty? which contained an animated opening. All contestants were asked if they had enjoyed,
disliked, or were indifferent toward it, or if they had not noticed the animation at all. Half of the
participants indicated they enjoyed the animation, 33% did not enjoy it, and only one felt
indifferent toward it. Those who did not enjoy it commented that, once animations typing sound
started, they got confused due to the audio not being something they would associate with the
image of a microscope, and had a hard time noticing the subtle motion graphics.
Backstory Features
One of the scenarios directed participants to Backstory, and asked them to explore the
section. During the interview, contestants were asked to name the features they discovered.
Half of them mentioned two features, and half mentioned three. All participants mentioned the
360-degree rotation feature, 83% found the information box, and 67% mentioned being able to
enlarge images when clicking on them. Although all participants discovered the 360-degree
rotation, most mentioned not seeing the grey text at first glance. Regarding the information
boxes, one candidate questioned whether it was necessary to require users to open the window
During the interview, participants were asked to state the features they considered of
high value and the ones they found difficult. When indicating high-value features, two
candidates only mentioned one, while the rest mentioned two to three features they found
valuable. The feature considered the most valuable, with 83% of participants mentioning it, was
the video that plays at the beginning of each issue. The rest of the features were all mentioned
only once. These features were: easy navigation within the application, interactive content,
sliding viewer navigation option, information boxes in Backstory, animation, and the written
content.
The candidates mentioned fewer features when asked which ones they found difficult to
use or to understand and why. Half of the participants only mentioned one feature and half
commented on two. Two features mentioned by half of the participants were the Table of
Contents and the sliding viewer. Candidates found the Table of Contents text box to be too
small, making it hard to scroll within it. The sliding viewer was found difficult by a participant who
indicated it was hard to get the viewer to appear by tapping on the screen; other participants
commented that the viewer disappeared quickly, given them no time to use it to move through
the magazine. Scrolling in Backstory was also considered a difficult feature with 33% of
candidates mentioning it. Two candidates commented that it was not clear how they could scroll
in the section, and both thought at first that they could scroll by tapping on the arrow underneath
the text. The last feature to be considered difficult, the 360-degree rotation, was only mentioned
by one participant, who was unable to make the feature work, and had difficulty noticing the
Participants were asked what design features they liked and disliked. Most candidates
gave two responses when listing the ones they liked, while a couple only gave one. The overall
layout of the magazine was the most liked feature, with half of the candidates mentioning it. The
layout of Anterior was the second most liked feature, with 33% of participants mentioning it.
The other features listed being able to expand pictures, the sliding viewer navigation,
animated photographs, the sizes of images within the magazine, and the 360 degree rotation
When asked to list the design features that participants disliked, the most mentioned one
was the 360-degree rotation, which 50% of participants found difficult. Some commented that
they had trouble noticing the grey text and figuring out where to scroll to make the rotation work
without scrolling to the next page. The second most mentioned feature, with 33% of participants
listing it, was the Table of Contents. The participants criticized the small text box, which made it
hard for them to scroll through the table. The rest of the design features listed, only mentioned
once, were the orange text in one of the feature stories, small text boxes, the sliding viewer
disappearing quickly, not being able to pause the video at the beginning of the issue, text in a
small font size, and scrolling within a page instead of scrolling to the next page.
Candidates were asked during a scenario to review the Anterior section of the
magazine, and review three of the stories. During the interview they were asked if the buttons,
which open the stories, worked for them. All candidates confirmed that the buttons worked for
At the end of the interview, participants were asked to describe HMM after having used
the application. Almost every candidate mentioned three adjective or phrases to describe the
magazine. The top adjective used to describe HMM, with 50% of candidates listing it, was
informational. Four other adjectives and phrases were listed by 33% of participants:
interesting, current, content heavy, and interactive. The following adjectives and phrases
used to describe HMM where only mentioned once: attractive, fun, consumer friendly,
one participant did comment on the lack of a pause button. The Table of Contents and the
sliding viewer navigation were the most disliked, due to small text box size and quick
disappearance respectively. The participants responded positively to the overall layout of the
Some of the recommendations made repeatedly by the participants included making the
Table of Contents text box bigger, including more audio within the featured articles, making the
360-degree rotation icon less subtle, including a horizontal presentation, and having the sliding
The information collected showed that the participants view the tablet version of HMM as
an informational, current, and engaging magazine with heavy and interesting content.
PR Pitch Letter
Subject: Harvard Medicine Magazine Tablet Application *launch date*
Hello!
On *launch date*, the Harvard Medicine magazine tablet application will be available to
download for free on the iTunes Store. The magazine captures the work of the Harvard Medical
School (HMS) community and highlights its contributions to human health.
Three issues of it will be available to HMS alumni, members of the wider Harvard community,
and anybody interested in the work of Harvard University and HMS alumni and researchers.
The applications issues include exclusive digital and interactive content.
We want to offer you early access to the application. *instructions & link*
Best,
*Contact name*
For Release On *Date*
Boston *date* Available on *launch date*, the Harvard Medicine magazine tablet application
captures the work of the Harvard Medical School (HMS) community and highlights its contributions to
human health. The application conveniently brings three issues of the magazine to HMS alumni, members
of the wider Harvard community, and anybody interested in the work of Harvard University and HMS
The Harvard Medicine application will not replace the print version of the magazine. Instead, it will
increase practicality and make the magazine available to a larger readership. It will also include exclusive
The Harvard Medicine tablet application is available to download for free in the iTunes Store, and a
version for the Google Play store is expected to be released within the next *time period* .
Harvard Medicine magazine formerly the Harvard Medical Alumni Bulletin, has sought to capture the
work of the Harvard Medical School community and to highlight its contributions to human health since
###
Email Campaign Letter
Partnerships
Hello!
The Harvard Medicine magazine tablet application is now available on the iTunes Store for free!
We believe you and your colleagues will enjoy reading about the work of the Harvard Medical
School (HMS) community and its contributions to human health through this practical tablet
application.
*links*
Best,
*Contact name*
Email Campaign Letter
Thought Leaders
Dear Influencer,
The Harvard Medicine magazine tablet application is now available on the iTunes Store for free!
We believe you, as an influencer in the medical influencer and thought leader, will enjoy reading
about the work of the Harvard Medical School (HMS) community and its contributions to human
health through this practical tablet application.
*links*
Best,
*Contact name*
Email Campaign Letter
Alumni and Subscribers
Dear Alumni,
The Harvard Medicine magazine tablet application is now available on the iTunes Store for free!
The application conveniently captures the work of the Harvard Medical School (HMS)
community and highlights its contributions to human health.
*links*
Best,
*Contact name*
PR & Email Campaign Contact List
Completed By: Ana Saavedra
December 4th, 2015
PR Campaign
Science/Tech:
ScienceDaily - Dan Hogan, Editor - editor@sciencedaily.com
Modern Healthcare - Joseph Conn - Reporter - jconn@modernhealthcare.com
iMedicalApps - Iltifat Husain, Editor in Chief, Submission page -
http://www.imedicalapps.com/contact/
Boston Globe - Liz Kowalczyk, Reporter - kowalczyk@globe.com
The New York Times - The Executive Editor - executive-editor@nytimes.com
KevinMD - Kevin Pho - contact@kevinmd.com
Higher Education:
The Chronicle of Higher Education - Steve Kolowich, Staff Reporter -
steve.kolowich@chronicle.com
Scientific American - editors@sciam.com
The Huffington Post - Submissions - scoop@huffingtonpost.com
GoingToMedSchool - Submissions - http://goingtomedschool.com/contact/
Email Campaign
Alumni list
Subscribers
Partnerships
Beth Israel Deaconess Medical Center - Center for Education -
education@bidmc.harvard.edu
Boston Childrens Hospital - Gary R. Fleisher, MD, Chair, Research Strategy
Committee - http://www.childrenshospital.org/doctors/gary-fleisher
Brigham and Womens Hospital - BWH Laboratories and Research Projects -
bwhresearch@partners.org
Cambridge Health Alliance - David Harkavy Bor, M.D., Chief Academic Officer -
dbor@challiance.org
Dana-Farber Cancer Institute - Jane deLima Thomas, MD, Associate Director,
Harvard Interprofessional Palliative Care Fellowship Program at Dana-Farber
Cancer Institute - jane_thomas@dfci.harvard.edu
Thought Leaders
Top Medical School Deans:
Stanford Medical School - Lloyd B. Mino -
Dean_of_Medicine@stanford.edu
University of California, San Francisco Medical School - Dr. Talmadge E.
King, Jr. - Talmadge.King@ucsf.edu
The Perelman School of Medicine, University of Pennsylvania - J. Larry
Jameson - ljameson@mail.med.upenn.edu
Washington University School of Medicine - Larry J. Shapiro -
shapirol@wustl.edu
Yale School of Medicine - Robert J. Alpern - robert.alpern@yale.edu
Columbia University College of Physicians and Surgeons - Lee Goldman
- lgoldman@columbia.edu
Duke University School of Medicine - Nancy Andrews -
nancy.andrews@duke.edu
University of Washington School of Medicine - Paul G. Ramsey -
pramsey@u.washington.edu
Online thought leaders:
Dr. Leana Wen - Emergency Physician, co-author of When Doctors Dont
Listen - wen.leana@gmail.com
Dr. Amesh Adalja - Internal Medicine, Emergency Medicine, Infectious
Diseases, and Critical Care Medicine -
http://www.trackingzebra.com/contact/
Andrew Lopez, RN - President & CEO of Nursefriendly, Inc. -
info@nursefriendly.com
Michael Walsh - Infectious Disease Epidemiologist, and author of
Infection Landscapes - EpiDoctor@germlines.org
Geeta Nayyar, M.D., M.B.A. - Chief Healthcare & Innovation Officer for
Femwell Group Health, Inc. - http://www.geetanayyar.com/contact.html